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Sheraton Clayton Plaza Hotel - Clayton
38.647476, -90.336457
7730 Bonhomme Ave,
Clayton,
MO,
63105
États-unis
01 57 32 35 66
Prix le plus bas 107 €
Sheraton Clayton Plaza Hotel - Clayton - Présentation générale
Situation
À Clayton, Sheraton Clayton Plaza Hotel se trouve dans le quartier des affaires, tout près de Saint Louis Galleria Mall, Washington University et Componere Gallery. St. Louis Art Museum et St. Louis Zoo se trouvent également à proximité.
Caractéristiques de l'établissement
Sheraton Clayton Plaza Hotel possède une piscine couverte et un centre de fitness. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. Cet établissement 3,5 étoiles met à disposition des salles de réunion pour petits groupes et un équipement audiovisuel. Pour vous restaurer, cet hôtel très pratique pour les voyages d'affaires propose un restaurant et un bar lounge. Le personnel de l'établissement offre un service d'organisation de mariages, un service de traiteur et un service d'assistance pour les visites touristiques. L'établissement propose une réception, une laverie et des journaux gratuits dans le hall.
Chambres
Les chambres offrent une vue sur la ville ou sur la piscine. Les 259 chambres de l'établissement Sheraton Clayton Plaza Hotel sont climatisées et comprennent des journaux gratuits et une cafetière ou une bouilloire à thé. Les lits sont dotés de matelas à oreiller incorporé et sont préparés avec un édredon de plumes et de la literie de qualité supérieure. Vous bénéficiez d'un accès à Internet haut débit avec ou sans fil depuis votre chambre (prestation en supplément). La télévision permet d'accéder aux chaînes thématiques par câble. De plus, un bureau et une ligne téléphonique multiple avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comptent un ensemble douche/baignoire, un miroir de maquillage, un sèche-cheveux et des articles de toilette gratuits. Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. Un service de couverture, une literie hypoallergénique et un service de réveil par téléphone sont disponibles sur demande. Un service de ménage est proposé tous les jours.
38,647476, -90,336457
Situation de l’hôtel :
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Lieux d'intérêt près de Sheraton Clayton Plaza Hotel
- Hotel Clayton Station - Saint Louis 300 mètres
- Hotel Forsyth Station - Saint Louis 720 mètres
- Hotel Richmond Heights Station - Saint Louis 1,5 km
- Hotel Saint Louis Galleria Mall (centre commercial) - Richmond Heights 1,6 km
- Hotel U City Big Bend Station - Saint Louis 1,9 km
- Tous les lieux d'intérêt à Clayton
Hôtels les plus proches de l'hôtel Sheraton Clayton Plaza Hotel
-
Crowne Plaza Saint Louis - Clayton
À 160 mètres de Sheraton Clayton Plaza Hotel - Clayton
-
The Ritz-Carlton, St. Louis
À 490 mètres de Sheraton Clayton Plaza Hotel - Clayton
-
Homewood Suites by Hilton St Louis - Galleria
À 1,3 km de Sheraton Clayton Plaza Hotel - Clayton
-
Residence Inn by Marriott St. Louis Galleria
À 1,7 km de Sheraton Clayton Plaza Hotel - Clayton
-
SpringHill Suites St. Louis Brentwood
À 2,7 km de Sheraton Clayton Plaza Hotel - Clayton
Meilleurs Hotel Clayton
Hotel 3 étoiles à Clayton
Hôtels Sheraton à Clayton
Hotel Clayton Salle de sport
Hotel Clayton Voies d'accès (rampes) pour personnes à mobilité réduite
Hotel Clayton Chambre accessible aux personnes à mobilité réduite
-
Fairfield by Marriott St Charles
Avis d'un client Hotels.com envoyé le 27 janv. 2013Ce client n'a pas laissé de commentaires.
-
St. Louis Union Station - a DoubleTree by Hilton Hotel
""
Avis d'un client Hotels.com envoyé le 26 janv. 2013Sejour agréable. Chambres propres. Personels accueillant.
-
Extended Stay America - St Louis - Airport - N Lindberg Blvd
"en périphérie"
Avis d'un client Hotels.com envoyé le 2 nov. 2012pas mal pour quelques nuits
-
Days Inn Caseyville
"Facile à localiser"
Avis d'un client Hotels.com envoyé le 18 août 2012Bonne impression
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Econo Lodge Inn & Suites
"Loin de la ville de Saint Louis"
Avis d'un client Hotels.com envoyé le 10 août 2012Hotel fournissant de bonnes prestations
Chambres
Chambre standard, très grand lit
Chambre standard, deux grands lits
Chambre standard, grand lit
À savoir avant de partir
-
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
- Animaux de compagnie acceptés
- Âge minimum pour se présenter à la réception: 18
- Heure de départ: midi
- Arrivées à partir de: 15h00
- American Express
- Carte Blanche
- Diners Club
- Discover
- JCB International
- MasterCard
- Visa
- Poids maximum de l'animal de compagnie en livres: 50
Services et équipements
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Récompenses
Établissement vert/durable - Certification de degré 1
Cet établissement a pratiqué une auto-évaluation de type certification de degré 1. Cette auto-évaluation des pratiques touristiques durables a été effectuée sur la base du programme Missouri Certified Green Program, qui permet de mesurer l'impact de l'établissement sur un ou plusieurs des éléments suivants : l'environnement, la communauté, le patrimoine culturel, l'économie locale. Les résultats de cette auto-évaluation n'ont pas fait l'objet d'une vérification indépendante de degré 2 ou 3.
Restauration
L'établissement Sheraton Clayton Plaza Hotel possède un restaurant sur place. Un service en chambre (horaires limités) est disponible.
Divertissements
Cet hôtel offre une piscine couverte et un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
- Aérobic à proximité
- Aire de jeux à proximité
- Cours de Pilates à proximité
- Cours de yoga à proximité
- Golf à proximité
- Golf - Practice à proximité
- Patinage sur glace à proximité
- Piste de course à pied à proximité
- Possibilité de baignade sur place
- Racquetball/squash à proximité
- Sentier de randonnée à pied ou à bicyclette à proximité
- Tennis à proximité
Notifications et frais
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
- Wi-Fi dans la chambre : 9.95 USD par jour (le tarif peut varier)
- Internet haut débit dans la chambre (par câble) : 9.95 USD par jour (le tarif peut varier)
- Parking : 14.00 USD par nuit (possibilité de sortir/rentrer)
- Parking avec voiturier : 19.00 USD par nuit (possibilité de sortir/rentrer)
- Réfrigérateur : 25.00 USD par nuit
- Lit d'appoint : 10.00 USD par nuit
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Conditions générales d'utilisation
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Activités et lieux d'intérêt
À moins de 1 km
- Clayton - 200 mètres
- Clayton Station - 300 mètres
- Forsyth Station - 700 mètres
Entre 1,0 et 2,0 km
- Richmond Heights Station - 1,5 km
- Saint Louis Galleria Mall (centre commercial) - 1,6 km
- U City Big Bend Station - 1,9 km
Entre 2,0 et 5,0 km
- Brentwood Station - 2,2 km
- Washington University - 2,3 km
- Componere Gallery - 2,9 km
- Skinker Station - 3,1 km
À plus de 5,0 km
- Aéroport international Lambert-Saint Louis - 11 km
- St. Louis Downtown Airport (CPS) - 17 km
- Spirit of St. Louis Airport (SUS) - 27 km
- Belleville MidAmerica-St. Louis Airport (BLV) - 47 km
Avis voyageurs : général
- < Précédente
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Les avis suivants en Français ont été publiés par des clients de Hotels.com d'autres pays.
Sheraton Clayton Plaza Hotel - Clayton
Très bien
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Voyage de 2 nuits en juil. 2012
Un voyageur
CH
Les avis suivants en anglais ont été publiés par des clients de Hotels.com d'autres pays.
Sheraton Clayton Plaza Hotel - Clayton
Très bien
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Autre
17 mai 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
staff was great to work with.Avis véridique Hotels.com
Voyage de 1 nuit en mai 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Séjour d’affaires de 2 nuits en avr. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Séjour entre amis de 1 nuit en mai 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Sheraton Clayton Plaza Hotel Thank you for the 4 Star rating. The team will work hard to earn that 5th star when you visit us again.
Voyage de 1 nuit en avr. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Bien
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Sheraton Clayton Plaza Hotel I was disappointed to see we only earned a 3 star rating from you. It is our goal to consistently provide the highest quality in both product and service, and it is vital tour continued success to know when we have fallen short of our own high standards. Let me simply say that all of us here at the Sheraton Clayton Plaza Hotel are committed to providing a much better and more pleasant experience for our guests than what you had the misfortune of experiencing. Again, thank you for taking the time to rate us. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly.
Déplacement professionnel
29 avr. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Sheraton Clayton Plaza Hotel Thank you for the 5 Star rating. Your feedback will inspire the team to continue their pursuit of service excellence.
Voyage de 1 nuit en avr. 2013
krb
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
"Very comfortable"
The room was cozy, but very handsomely furnished and comfortable. Complimentary computer facilities in the lobby enhanced our 3-night stay. Desk and bell staff were extremely helpful and cordial. This was a good choice.Avis véridique Hotels.com
Réponse de la part de Sheraton Clayton Plaza Hotel RL, thank you for noticing the new furniture in our rooms. The Link@Sheraton experienced with Microsoft is a very popular facility. So often, customers take advantage of that facility and enjoy the Sheraton Social Hour at the same time. Your comments about the Desk and Bell staff will inspire them to keep up the great work. RL, thanks again for your kind remarks. We look forward to your next visit.
Voyage de 3 nuits en avr. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Correct
not agood stay diningroom closed on weekdays room sparely furnished nolobbyamenities not agoodbusinesshotelAvis véridique Hotels.com
Réponse de la part de Sheraton Clayton Plaza Hotel I certainly appreciate you taking the time to write me concerning your recent stay at our hotel. I was sorry to read that we failed to meet your expectations in several areas. It is our goal to consistently provide the highest quality in both product and service, and it is vital tour continued success to know when we have fallen short of our own high standards. Let me simply say that all of us here at the Sheraton Clayton Plaza Hotel are committed to providing a much better and more pleasant experience for our guests than what you had the misfortune of experiencing. Our dining room is open on weekends and we offer our full dinner menu in the Lobby Lounge during the week when most guests are enjoying banquets or exploring other restaurants in Clayton. Our Link@Sheraton experienced with Microsoft is ideal for business travelers and is just one of several amenities in our lobby. Again, thank you for taking the time to write. I sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly.
Séjour d’affaires de 2 nuits en avr. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Sheraton Clayton Plaza Hotel Hi vzoo! Thank you for the 4 Star rating. The team will work hard to earn that 5th star when you visit us again.
Séjour entre amis de 1 nuit en mars 2013
VZOO
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
"Comfortable mattress leads to comfortable stay!"
I had enjoyed the comfortable room and will look to stay at this hotel again when I am in St. Louis!Avis véridique Hotels.com
Réponse de la part de Sheraton Clayton Plaza Hotel We were delighted to see you enjoyed the Sheraton Sweet Sleeper bedding. We look forward to your next visit.
Séjour d’affaires de 3 nuits en mars 2013
Dr. LRH
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
Nice hotel, good location but small rooms. I would stay here again.Avis véridique Hotels.com
Réponse de la part de Sheraton Clayton Plaza Hotel Thank you for the 4 Star rating. It sounds like you may have enjoyed one of our cozy queen bedded rooms. We offer those facilities as a great value for those who may not require more spacious facilities. We do have larger rooms available. The larger rooms include a king bed or two queen beds. Our location is ideal for so many reasons. Our Clayton address comes with world-class shopping and dining. We are neighbors to Washington University and Forest Park. We are convenient to the airport and we are only a short Metro-Link ride away from downtown St. Louis. The team will work hard to earn that 5th star when you visit us again.
Séjour d’affaires de 1 nuit en mars 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
We had a nice stay. We were upgraded to king suite which was very nice. The last time we stayed at this hotel we had a standard room that was adequate but pretty small. The hotel staff was very helpful at both the front desk and the restaurant. We will stay here again.Avis véridique Hotels.com
Réponse de la part de Sheraton Clayton Plaza Hotel Thank you for the kind remarks about the front desk and restaurant personnel. We have made superior customer service the product differential between the Sheraton Clayton Plaza Hotel and other hotels in the area. We look forward to your return visit.
Voyage de 2 nuits en mars 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
"In downtown Clayton"
It was a nice place overall. The only real problem was the elevators were very slow.Avis véridique Hotels.com
Voyage de 2 nuits en mars 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Voyage de 1 nuit en févr. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
We had a good time and Ronda at the front desk was outstanding.Avis véridique Hotels.com
Réponse de la part de Sheraton Clayton Plaza Hotel Thank you for the kind remarks about Rhonda at the front desk. We believe our superior customer service is the product differential between the Sheraton Clayton Plaza Hotel and other hotels in the area. We look forward to your return visit.
Voyage de 2 nuits en févr. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Voyage de 2 nuits en févr. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Séjour d’affaires de 1 nuit en janv. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
We appreciate being able to have our (well behaved) dog with us! Thank you!Avis véridique Hotels.com
Voyage de 2 nuits en janv. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Bien
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Séjour entre amis de 1 nuit en janv. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Bien
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Autre
21 janv. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
"Always happy at the Clayton Sheraton"
Have stayed at this hotel several times because of its proximity to Wash U. We continue to be happy with the quality of our experience. Friendly staff, very nice rooms, and very good fitness center guarantee a return visit.Avis véridique Hotels.com
Voyage de 3 nuits en janv. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
"Great place for visiting family that didn't move a"
Only downside was the charge for parking which I was told was typical of area. Otherwise, nothing to complain about. Everyone cheery and helpful. Too bad St Louis isn't by the ocean...Avis véridique Expedia
Réponse de la part de Sheraton Clayton Plaza Hotel Thank you for recognizing our team’s spirit of hospitality. It is that spirit that differentiates our hotel from others in the St. Louis and Clayton areas. I will share your comments with the team and we all look forward to your next visit. Ron Juneman General Manager
Autre
8 janv. 2013
Howard
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Séjour en famille de 7 nuits en déc. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
"Perfect hotel for over-nighting"
This is a pleasant hotel in downtown Clayton near restaurants, coffee shops, etc. The rooms are small but comfortable and clean with all the expected amenities. There is a nice-sized hotel pool and work out room, as well. If you're not living in your room this is a perfect, affordable hotel.Avis véridique Expedia
Réponse de la part de Sheraton Clayton Plaza Hotel Sally, Thank you for your kind remarks about the comfort and cleanliness of our hotel. We also appreciate you pointing out the great value we offer in the St. Louis and Clayton markets. The entire Sheraton Clayton Plaza Hotel team looks forward to welcoming you back. Sincerely, Ron Juneman General Manager
Autre
3 janv. 2013
Sally
US
Sheraton Clayton Plaza Hotel - Clayton
Décevant
I didnt like it at allAvis véridique Hotels.com
Séjour en couple de 1 nuit en déc. 2012
darra
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
"Home for the holidays"
The Sheraton was the perfect overflow home during the holidays when the family homestead was bursting to the seams with other family members.Avis véridique Hotels.com
Voyage de 2 nuits en déc. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Correct
"Ok but not great"
This hotel is definitely in need of a remodel. Bathroom was clean, room felt dirty especially the carpet. Bathroom was very small. One of had to use another mirror for make up while the other shaved.Avis véridique Expedia
Réponse de la part de Sheraton Clayton Plaza Hotel Thank you for taking the time out of your busy schedule to write me concerning your recent stay at our hotel. I was sorry to read that your stay was less than satisfactory. There is certainly no excuse for our inability to properly clean your room. I feel that a clean room is at the very basic level of the services we provide to our guests. We have an excellent director of housekeeping which makes your experience even more frustrating to me. Additionally, he/she has been unable to provide me with a reasonable explanation as to why we failed to live up to our own high standards. Again, I certainly appreciate your taking the time to inform me of the inadequacies you experienced during your stay. I sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly.
Autre
2 janv. 2013
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Décevant
"A MESS."
Nickle and dimed on everything. Dirty baby diapers under our bed-so that's what the stink was! Staff tried to be kind but you could feel they were miserable. Do they not like their boss? Their parent company? Someone is making it very hard for the folks that work here to be nice. Just a miserable experience. Really.Avis véridique Hotels.com
Voyage de 5 nuits en déc. 2012
Cyn
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Autre
1 janv. 2013
Marla
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
"Price, Quality, Location, & Pets"
Good price for the quality, and a good location if you have a car. Plus, the allow pets of all sizes.Avis véridique Expedia
Réponse de la part de Sheraton Clayton Plaza Hotel Thank you for sharing your comments. We appreciate the opportunity to serve both you and your pet. Thanks for mentioning our great location and quality of services. For those with our without vehicles when they visit us, we provide complimentary shuttle services to places of interest within a 5 mile radius of the hotel. We also provide complimentary shuttle serves to and from Lambert Airport here in St. Louis. We are also only a block away to the MetroLink which takes you Washington University, downtown or to the airport. Thank you again for sharing your comments. We look forward to your next visit. Sincerely, Ron Juneman General Manager
Autre
31 déc. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
"I loved it!"
The service was very welcoming. The rooms were very clean and comfortable! That was my first time at the Sheraton, and now it will be the only hotel I book with.Avis véridique Hotels.com
Séjour en couple de 2 nuits en déc. 2012
Patrece
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
"Enjoyed the stay....but amenities can be expensive"
The hotel was clean and well run, and the staff was quite friendly. The room was comfortable as well and I would not hesitate to stay again. While I got a good rate, self-parking is $14/night, internet access was $10/day, and there was no free breakfast.Avis véridique Hotels.com
Séjour d’affaires de 5 nuits en déc. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
"How can I say this... Great hotel"
My stay was fabulous from the second I picked up the phone and Christine was a delightful and extremely helpful friendly person. She remembered me and was helpful in a difficult situation. I traveled with a full family and a lot of needs including some handicaps. I did not have one concern that my experience was going to be a bad one once the second […] I walked in and she greeted my family at the desk with a generous smile and a friendly hello. I will come again to St Louis and will not stay anywhere else. thank you and have a happy holiday Lisez la suiteAvis véridique Expedia
Réponse de la part de Sheraton Clayton Plaza Hotel Thank you for highlighting Kristine's spirit of hospitality. She was recently promoted to a supervisor position where she will be inspiring others to follow her great example. We appreciate you noticing her efforts. We look forward to your next visit Sheraton Clayton Plaza Hotel. Warmest Regards, Ron Juneman General Manager
Autre
18 déc. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
Very convenient location close to restaurants and shopping. The hotel staff were all very friendly and happy. Room was very clean.Avis véridique Hotels.com
Séjour en famille de 5 nuits en nov. 2012
Noreen
CA
Sheraton Clayton Plaza Hotel - Clayton
Bien
"Money not well spent"
Our stay at the hotel was ok, the last two days of our stay our bed sheets wasn't changed. The price for parking is a bit high and if you are a non smoking hotel you should let all bookers (Expedia etc.) know so that they don't advise the guess that they can have a smoking room when you don't offer them. Alma the hostess in the resturant was very nice […] to the customers. Would I stay at you hotel again unsure. Lisez la suiteAvis véridique Expedia
Réponse de la part de Sheraton Clayton Plaza Hotel Your comments regarding smoking rooms and not having proper housekeeping serves are very disturbing to me as they certainly do not represent the quality of service we have proudly built our reputation. I can assure you that we have taken immediate steps to ensure that other guests do not suffer the inconveniences you experienced. I do apologize and hope that you will allow us the opportunity to provide you with an experience more typical of The Sheraton Clayton Plaza Hotel.
Autre
3 déc. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Voyage de 3 nuits en nov. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
"Nice area."
Nice quiet area with shops and restaurants within walking distance.Avis véridique Expedia
Réponse de la part de Sheraton Clayton Plaza Hotel The Sheraton Clayton Plaza is a great home base when visiting the greater St. Louis area. As you pointed out, we are walking distance to many great restaurants and shops. We provide complimentary shuttle services to places of interest within a 5 mile radius of the hotel, including the Galleria mall. Those who want to spend a little time downtown without the hassel of driving, we are only a block away from the MetroLink light rail system. We at the Sheraton Clayton Plaza Hotel appreciate your kind remarks and look forward to your next visit. Sincerely, Ron Juneman General Manager
Autre
29 nov. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Voyage de 3 nuits en nov. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Séjour d’affaires de 1 nuit en nov. 2012
Bernie
US
Sheraton Clayton Plaza Hotel - Clayton
Bien
"Okay experience. Add 14$ to the price of the room!"
I think it's ridiculous that you had to pay for parking. I understand that parking is at a premium in that area, but come on! Raise the price of the hotel room them. It's almost dishonest. We also did not have a clean room on Saturday until 6pm. We were gone from 9am until 6pm. They must have forgotten and just came to our room. Really? Sounds like […] poor management to me. Seriously disappointing. We also were awakened at 8am on Sunday to a false emergency alarm. My elderly mother was scared to death at the nose and was very concerned about her safety. We had to start the trek down the stairs and then were told it was a false alarm. We got ZERO apology. Poor customer service. Lisez la suiteAvis véridique Expedia
Autre
19 nov. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
"Great hotel for family"
Great service with an excellent family atmosphere. Front desk was very friendly and inviting and location is idea for visiting the Galleria Mall. Room size was the only downside - no room to move about without running into each other and no room for our 2 year old to play.Avis véridique Expedia
Autre
19 nov. 2012
Steve
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
Plenty goodAvis véridique Hotels.com
Voyage de 3 nuits en nov. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Excellent
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Voyage de 1 nuit en nov. 2012
Janine
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
"Nice hotel. Good value. Very clean"
Best hotel for the price in greater St. Louis Sure its in Clayton but two blocks from metro in a nice part of townAvis véridique Expedia
Autre
11 nov. 2012
David
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
"Not as ritzy as the Ritz, but not as pricey either"
We were in town for a marriage conference a few blocks away at the Ritz-Carlton. We stayed at the Sheraton, because I was able to find a room for about $30 less per night. For this discounted price, we got a king-size bed in a room on the 11th floor, which is for "Starwood Preferred Guests." I'm not sure how/if those rooms are any different, except […] that they are higher up, and therefore, would have better views. Our room did not have a mini-fridge, but one call to the front desk and about a 10-minute wait solved that--at no extra charge! Everyone we interacted with was friendly and helpful. There is a $9.95 charger per day per item for wi-fi use in your room, but it's free in the lobby. I saw two people with dogs, so I assume they are pet-friendly. The location is ideal in the Clayton City Center, with many excellent dining options in easy walking distance. VERY quiet area at night. Surroundings seemed very safe and clean. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Sheraton Clayton Plaza Hotel Thank you for your kind remarks regarding the quality of our hotel and the tremendous value we offer. We especially appreciate how you noticed the team provided you prompt, friendly and helpful services. We look forward to your next visit to the Sheraton Clayton Plaza Hotel.
Séjour en couple de 2 nuits en nov. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Bien
Very small rooms expensive parkingAvis véridique Hotels.com
Réponse de la part de Sheraton Clayton Plaza Hotel We were disappointed to learn of your dissatisfaction with the size of the room and the parking fees. Our queen cozy rooms are offered as an exceptional value. Our parking facilities are competitively priced considering our parking facility is weather protected and users are provide easy access to the building. We truly hope you consider our location for your next visit to Saint Louis.
Séjour d’affaires de 2 nuits en nov. 2012
Donnetta
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Séjour d’affaires de 2 nuits en nov. 2012
Un voyageur
US
Sheraton Clayton Plaza Hotel - Clayton
Très bien
"best nights sleep ever"
I thought the layout of the hotel was a little strange (lobby is on the 3rd floor)but we had the best nights sleep ever. We woke up a couple of hours before our alarm went off but we were total fine with it because we woke up so refreshed. My husband wants me to call the hotel and find out what type of beds they have.Avis véridique Hotels.com
Voyage de 1 nuit en nov. 2012
Hayley
US
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