"The kids will love it!"
I have stayed here a couple of times. If it is too crowded it will be a pretty miserable experience. This trip it was not and it was great. The room was very nice and clean but the sofabed however was terrible! The girl who checked us in was very very nice and accomodating.Avis certifié Hotels.com
The rooms need to b e more updates bathroom floor very old feels like they haven't been clean property ,kitchen appliances very old , rooms very dusty also everything else Very good very niceAvis certifié Hotels.com
"Just need to work on customer service"
Overall the hotel has so much to offer. The kids love the rooms with the bunkbeds in the characters are everywhere. There are great shows and a lot of entertainment for the kids with slides at the pool and so many other activities. The area they are lacking in his customer service. This has to be a priority when you were a hotel competing against Disney […] hotels. Lisez la suiteAvis certifié Hotels.com
The children loved it. It was a great experience. My eldest son asked "daddy, can we live here?" And I told him better more, we can come back again.Avis certifié Hotels.com
"Great stay for family with children"
Oriented for children and very cleanAvis certifié Hotels.com
"Accessibility was most convenient"
The kids and I enjoyed our stay tremendously. Will be back next year.Avis certifié Hotels.com
My kids been here a million times and they love it!Avis certifié Hotels.com
The kids loved itAvis certifié Hotels.com
"Nice getaway during the weekday"
Arrived Thursday and checked out Saturday. We timed this trip so that we would miss the crowds. It worked. Four families in the main Lagoon area. It felt like we had the pool and the hot tub to ourselves. There were so few people there on Friday that we had no problem becoming contestants on Double Dare. They barely had enough for the second show. Staff […] very friendly. Had a small issue with the toilet reservoir in bathroom but that was fixed within10 minutes after calling it in. Fast for a 777 room facility. Weekend rush started Friday night. Saturday, forget about it. Happy we were checking out. Very pleased with our stay. If the kids ask to go back, I'd have no problem returning. Lisez la suiteAvis certifié Hotels.com
"Great Family Resort"
Love this resort!! A little pricy but the pool with all the slides makes it worth the stay! There is lots to do as well. The rooms are average but comfortable!! Overall rating for me is a 3-4! My son also loves it here!!!Avis certifié Hotels.com
"Good time and lots to do"
Rooms could use a little updating, but the hotel has plenty to do and service was goodAvis certifié Hotels.com
The beds were terrible. We are not super picky so these were really terrible you could feel every spring. Could smell cigarette smoke from people smoking outside in the hallway. TV in the bunkbed suite did not work. That was a big bummer since they had all the nick channels Positives were the room size was nice and the kids liked the cartoons on the […] walls Waterpark was packed. No room in the pool to swim. Literally people were shoulder to shoulder. Must be 40 inches to ride the water slides. Bummer for us our youngest is 38 inches. The under 40 inch slides are nothing. 1 small slide and that's it. Waste of money. Plenty of other options in the area. Lisez la suiteAvis certifié Hotels.com
Our room was smelled like mildew. It was stuffy. We moved to a room that smelled like paint. This was because the refrigerator was just painted & still wet. Beds were comfortable.Avis certifié Hotels.com
"Kids loved it, me not so much"
Beds are comfortable, Room was clean, pool is a madhouse but awesome for the kids. They did maintenance on the room right as we got back from disney so we had no water to take a shower. The refunded us $125 and gave us a $25 gift card and a couple of freebies for the kids. Hotel is in so so shape but it is what it is. Its all about the kids anyway right? […] They would want to go back in a heartbeat. Next time I'll stay in Disney though. Lisez la suiteAvis certifié Hotels.com
I was disappointed that upon booking I was told that I would have a room near the Lagoon pool upon availability. When I checked in that was not the case. I was told that it would cost an extra $25 per night. The pool area on my end was closed. I had someone with me that was special needs and to avoid a long walk for her because she has unsteady gait […] , we constantly had to load up and drive to the pool. Lisez la suiteAvis certifié Hotels.com
very nice place to stay! my boys and I had a great time.Avis certifié Hotels.com
Would definitely stay again! The employees were nice, rate was perfect, and my kids LOVED it. Very secured property, and the hotel had many activities for kids. Staff was very pleasant and helpful!! Would stay again and recommend to anyone!!!!!Avis certifié Hotels.com
It was a good experience but we had to switch room once. The furniture needs to be replaced . It looks very old and the floor felt and smelled damp.Avis certifié Hotels.com
"Good value family fun"
Great if you are going to spend time on the pool. Rooms are good for the price range.Avis certifié Hotels.com
"we had a great time"
What I cannot forget...this place is for kids and I saw several people on several occasions walking thru the place drinking alcohol and in one case...kinda drunk being escorted by security thru the stairways. I don't drink a single drop to give an exampe to my kids and not to see that, only to see it at Nickelodeon. Ha!! Thank you! It could be a little […] cleaner. I know there are many parents who are clean freaks and their kids have allergies for one thing or another. And yes, my room did smell a little stuffy. It needs to be aired out I guess. And yes it was plain but we did get a little refriegerator which helped. Besides that....my kids had an awesome time and so do I... Which is good because I'm the one that's paying. Lisez la suiteAvis certifié Hotels.com
I upgrade to a spnge bobe room but the new room didn't had a Kitchenette with range, other than that, our stay was very goodAvis certifié Hotels.com
Excellent service i love itAvis certifié Hotels.com
"Great Hotel for little ones!"
My family had a blast here! My 3 boys loved it, especially my 7 and 3 year old boys. The rooms are not the best but by far not the worst either. The staff was very helpful and courteous. The real attractions here are the Nick characters and they deliver 1000%. The TMNT dinner was by far the highlight of our trip. The turtles greeted all the kids, took […] pictures, danced with them and the buffet accompanying the show was excellent. If you have young ones and are familiar with the Nickelodeon cartoons, the experience can't be missed. Lisez la suiteAvis certifié Hotels.com
"Good service....bad rooms"
The service was good however the beds were old and hard. My kids had a bad night in those bed. The bed spring was coming out of the mattress in the sofa bed. Definitely time for new ones.Avis certifié Hotels.com
"Chose hotel because of extra activities"
Hotel is not for couples or business travelers. This hotel is for families with children. My son loved his stay but the adults didn't. The hotel personnel was awesome and very friendly.Avis certifié Expedia
"Disappointing and Dirty"
The website and promotional material looked much nicer than the actual environment experienced. Our main issue was with unclean rooms and surroundings. The rooms were also quite dated and need a good overhaul and spring clean. Staff experiences varied, from a couple of employees who were customer service oriented, to most who did not seem to want to […] be there. Guest Services seemed more motivated to send us to sales pitches at other resorts and activities which provided them with a commission, rather than providing us with unbiased advice to enhance our holiday experience. We expected a hotel and level of service similar to a Disney hotel, however our expectations were definitely not met. Lisez la suiteAvis certifié Expedia
Breakfast for 2 adults 3 children is $118, rooms are just made not cleaned, AC is like a butchers fridge no adjustment either freeze or melt. Toiletries are put with extreme stinginess. We were in building 5, to walk to the lobby it's a 15 minute walk. Very commercial and I hated the hand tags, they said it was for security but the other hotels have […] security, too. It appears to be free advertising. We truly had a horrid stay at the Nickelodeon wouldn't recommend it, even to my worst enemy. We were cheated by the kids theme hotel. Never again. Lisez la suiteAvis certifié Expedia
"Once is enough"
I was disappointed with the up keep of the room and property.Avis certifié Hotels.com
"Nice rooms. But the pools were extremely crowded"
Nice rooms but the pools were too crowded and dirty. They should not book a lot of rooms at the time. It was impossible to enjoy the pool.Avis certifié Expedia
Awsome family vacation. My kids loved every day there. Activities include kid and adult interaction. Food was good and surrounding area was great for other activities. Definitely will book again in the future.Avis certifié Hotels.com
"awsome for kids"
we have a lot of fun.... many activities for kids ... great during weekdays.Avis certifié Expedia
"Great experience for the kids !"
Themed room was cool and my girls truly enjoyed the amenities and shows..Avis certifié Expedia
This is very poor hotel which I will not suggest to visit if you are paying more than $70 a night! Big Name little to expect! breakfast was over $80 for 2 adult and 2 child, unbelievable! Pool area are extremely old and out dated! Don't book room facing the pool area otherwise you cant sleep until 1:00am!Avis certifié Hotels.com
"Best hotel ever fun for the kids and adult"
Don't pay any attention to the bad review.Crews are very friendly ,hotel is very clean and you never get bored very funAvis certifié Expedia
"Great for kids"
Great fun for kids, rooms were very basic & very dated but we were hardly in our rooms as at parks or hotel pool every day - good location too 10mins to downtown Disney & shops & restaurantsAvis certifié Expedia
The rooms would take too long to get cleaned.Avis certifié Hotels.com
"Not a Disney experince when u dont stay in disney!"
Hotel checkin was hotrible, got there at 3:30 and stood in line checking in by 4:30 to find out they would call when our room was ready, which wasn't until after 7pm. Then no blanket on extra bed so we called front desk to be told they would bring one sometime that night.. Went to front desk to checkseveral times and finally got the blanket at 12:30 […] am, 5 hours after original request.. We stayed up waiting for it.. So not Much sleep that night. Hotel staff didnt all know where activities could be found so lots Of running around to find someone with an answer. Kids enjoyed the pool, so that was good. Worth buying a refillable pop cup, thosw were so good. Would not stay here again though due to lacking In customer service. Lisez la suiteAvis certifié Expedia
Over 2 hours to check in and another 1 1/2 hour for the room to be ready. No towels in the room, waited 4 hours, had to call and request 3 times. No water in our building for about half a day. Rooms are outdated and smell musty. Slow HOT elevators, need fans. Housekeeping carts blocking corridors.Avis certifié Expedia
Room service was poor no one pick up the phone towel were always a problem to get the staff need to be nicerAvis certifié Expedia
Awesome. Clean nice mannered staff. All in one location no need to go anywhere else like Disney and wait in the long hot linesAvis certifié Hotels.com
the kids had fun but for the amount of money they charge you would expect the hotel to be better maintain. The room had stains in the carpet and on the furniture. You can see were water had damage the furniture and they just cover it up instead of repairing it. Also the pool and the building are in need of painting. The mall is for the kids with the […] food being over priced. Eating with the turtles was a blast and the food actually was good. Double daré was lots of fun and the kids enjoyed being slim. Lisez la suiteAvis certifié Hotels.com
"My family and I had a great time"
My experience was great no complaints. Staff was always helpful and very good with the kidsAvis certifié Expedia
"nice great for kids"
was nice would need to stay a little longer to describe furtherAvis certifié Expedia
"Needs to be cleaner"
Kids had a good time, but sofa bed and chairs were really dirty, we had to covered them with blankets so we can seat. Pool is good for kidsAvis certifié Hotels.com
Little outdated. Could use some fixing up. Pools close way to early...9p..if I'm paying to stay here they really should be open until midnight at leastAvis certifié Expedia
I used to stay at this hotel since my oldest daughter was 2 years old, today she is 11. The quality of the service dropped a lot. Our last visit was terrible. They didn't have towels at the room and the beds was not ready. When we call asking about the towels it took 11 minutes in hold and the lady said the truck should be there after midnight or 9 […] am. And then 1:45 am a lady knocked on the door. We will not come back anymore. Lisez la suiteAvis certifié Hotels.com
"Not at all like the pictures. Overly priced,"
The experience was a 4 out of a 10, we definitely stay at a different resort unless they make changes, dirty, cheap, and way over rated. Wouldn't recommend I was very disappointedAvis certifié Expedia
Check in took 2 hrs and after waiting that long it wasn't until after midnight that we had towels brought to our roomsAvis certifié Hotels.com
The linen was the worst,i have to go buy new linen on my vacation. ..beside that my kids had fun and they want to go back.Avis certifié Hotels.com
Great hotel for kids and staff was very nice. We really enjoyed our time thereAvis certifié Expedia
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