"Not what we thought"
Room was dated. We forgot thing in our room and it was never seen again. It was too crowded. Will not be back.Avis certifié Hotels.com
"It was Okay"
It was okay.Avis certifié Hotels.com
"Issues with washcloths & Towels"
Well I must say I was not very pleased as upon checkin thethere was no towels all wash cloths I was told that they had rent out it took most of the night to get towels after several times calling. Then when I got the "waschcloths" realized they were hand towels. THE staff was friendly there were a lot of activities for the children which was good. I […] did like my rome location which was on the first floor near the pool. Lisez la suiteAvis certifié Hotels.com
We enjoyed our stay and all the hotel staff is very friendly. However the staff assigned in "Customer Service" module in charge of to making reservations for the amenities is very rude and unfriendly.Avis certifié Hotels.com
There was an intense mildew smell on the couch, chair and rug of the living room. Made it difficult to hang out.4Avis certifié Hotels.com
For the price you pay The hotel room could have been better my room smelled like old wet carpet but customer service was greatAvis certifié Hotels.com
Great time. Character meals are worth the cost. Characters take the time to greet each child and the food was terrific.Avis certifié Hotels.com
Nice waterpark, room was slightly run down, couch bed had stains and holes. Kids liked it.Avis certifié Hotels.com
"Great for kids!"
My kids loved it and would love to go back. It's definitely fun for them. It's def just barely a 3 star. Room was kind of musty but clean. Pools were kind of dirty. Nothing scary or anything just know it is what it is.Avis certifié Hotels.com
The buffet the one with out the caracters is not as good as the other one, the rooms smell like humidity in the sleeper sofa, and the room we had the shower head was broken we end up taking a shower with a container. We will come back because of the kids.Avis certifié Hotels.com
"not bad needs renovation"
Overall was good the kids had fun , just need some renovation especially the room.Avis certifié Hotels.com
"Poor standard hotel in a great location."
Location to Disney just a few minutes and really close to restaurants, shopping etc. Pool area has great kids amenities but very packed and noisy - only to be expected. But with so much focus on water play you would think they would have operating dryers as there is no where to dry in room. They even have a printed form to fill in for refunds on broken […] dryers so that says a lot. Major problem when kids get wet in pool, then it rains when you are out. Rooms mediocre - themed room had a papered wall and a sticker only. 4 person room but only 3 chairs around table, sofa bed so uncomfortable that had to be replaced. Pricey for the standard of accomodation. Would not stay again. Lisez la suiteAvis certifié Hotels.com
Lots of people swimming and you don't even have space to move around in the pool, unsanitary, very crowded and noisy environment, people out of control, dirty dirty dirty...long wait in that small seated restaurant where the ninja turtles are,my son was very frustrated, Bellboy won't even help you with the luggage, self service,Will not come back!Avis certifié Hotels.com
Very nice and fun hotel for kids.Avis certifié Hotels.com
"Kids loved it!"
Kids had a blast! They really loved the room. We stayed at one of the two room suites with the kids room having a bunk bed. They didn't want to leave the room. It was raining when we got there so the pools were closed, but we got pictures with some characters while we waited. The only reason I took a point off was because I had to wait a while to check […] in. But other than than it was great. I even checked out from my room. Just called the front desk. That way we didn't waste any time and continued at the pool a while longer. Definitely will return. Lisez la suiteAvis certifié Hotels.com
"It is no Disney Resort, but very functional"
On the whole the place was fine and in excellent location for the Disney resorts. The only thing that was a pain was their way they did the wristbands for the access to the pool. It clips on and you have to cut it off to remove it. However, if you do not present the old one, then they charge $25 to replace it. This is something that is not explained […] and very confusing. The pool was fine but everything in that hotel is very expensive. It was $40 to just have a kid gunged! A complete rip-off. So if you just use the pool and dine off resort then this is a great place Lisez la suiteAvis certifié Hotels.com
"Worst stay ever!"
The hotel was really old and the room was not clean. There was an underpants left from the previous occupants of the room. The toilet was clogged and the hair dryer was not working. We asked for extra blanket and we never got it. When we called guest services from our room there was a 5 minute wait. I couldn't believe it!!!! The hotel pool area was […] super packed. It was hard to find a place to sit/lounger. It was really loud. The bed was caved in the middle. My back was hurting so bad. The pull out sofa was even worst! We will never stay in this hotel ever again! Lisez la suiteAvis certifié Hotels.com
"Fun but I don't recommend"
This is like a theme park within a hotel, so many people, so much chaos. This would be more fun if it was classier. There are lockers at the pools because you won't feel safe leaving your phone/wallet with your towel. The kids had fun but I won't return.Avis certifié Hotels.com
"Run Down, Need Desparate Remodel!!"
The entire hotel needs a make-over. From the linen to the scratched up furniture, everything felt old and grimey. Considering, how much they charge, management should consider using some of that money to reinvest back in this property.Avis certifié Hotels.com
"Nickelodeum Resort Studios"
My kids had a great time at this resort. Everything was catered for the kids so they were very entertained. I would definitely stay there again. The food was very good for this kind of place but a little pricey.Avis certifié Hotels.com
Was excited to surprise our daughters with overnight stay at Nick hotel. A bit underwhelmed by the whole experience. Room was nice enough in size. Bunks were a nice touch. There was food left in the microwave, and the carpets were dingy. Did have enough towels, which was a plus. Check-in was long and way too tedious for someone with a reservation. The […] only thing they offered us for the long ordeal was to "upgrade", which was simply moving closer to the larger pool for an additional fee. On top of the rather large nightly fee we had already paid, with almost an hour of pool time being lost to check-in, it was a swift "No thank you". Things closed a bit early considering check-in time. Waterpark was a lot smaller than they make it sound, and extremely crowded. They truely know how to schedule their activities to only benefit those planning three days or more. One nighters are out of luck for most of the really fun activities. They charge extra for absolutely everything. One night was half of what we paid for an entire week at a rental house on the beach. Most staff were cordial. Again, not a bad experience, but I wouldn't stay again. Lisez la suiteAvis certifié Hotels.com
Our 3 daughters, ages 13 11 & 3, had such a blast. We are definitely returning soon.Avis certifié Hotels.com
The rooms were not good. The fan was not working until we complained about it. Not worth the cost :(Avis certifié Hotels.com
The amenities of the hotel are great and the kids had a wonderful time. The rooms need to be updated.Avis certifié Hotels.com
"Ehhhh, probably wouldn't stay again"
This hotel was fun for the kids but horrible for us as parents.. The room is dirty and small with only 1 bathroom- which isn't convenient for a family of 5.. The lagoon pool is way too crowded and unless you get there at 9am you'll never find a chair.. The lifeguards on duty do a great job though.. The food in the mall is terrible!! The characters are […] cute and the wait to take pictures with them isn't too bad. We went to the Ninja Turtle buffet, SUPER expensive and the food is two thumbs down but my boys, as well as me and my husband, really enjoyed the turtles interaction.. The type of people this hotel attracts is three thumbs down (for the most part, not all) people were standing outside the rooms smoking cigarettes, cursing, and yelling as if this the time or place to be acting like a fool.. It wasn't a great time for us as parents at all and I definitely don't feel it was worth the money spent but like I stated above, the kids had fun.. Lisez la suiteAvis certifié Hotels.com
Not going back...ever.Avis certifié Hotels.com
The kids bunk beds were extremely uncomfortable for my kids, 10 and 13.Avis certifié Hotels.com
"Loud and overpriced"
The room was totally fine and clean. It had six beds, which was great. The twin beds were fine for the kids, but I found them uncomfortable. The "kitchenette" had a nice-sized fridge and microwave, but it lacked any utensils, plates, bowls, etc. Our biggest complaint was the loudness of this hotel at night and the poor quality/ unhealthy food choices. […] We wanted to eat dinner by the pool, but we couldn't even converse because of the loud Nickelodeon movie playing in the pool area. That, along with the screaming of the kids (which we expected) made it unenjoyable. The food choices at the Lagoon Grill ranged from frozen pizzas heated up to fried food to a warmed up chicken sandwich. We paid $200 a night for this room, including the resort fee, which I think it on the lower end of a rate for this hotel. I would NOT stay here again. Lisez la suiteAvis certifié Hotels.com
"Wonderful for a one-stop family vacation!"
Great! Kids loved it! We will recommend Nickelodeon to anyone looking for a family vacation! Check in and that's it! Everything for the family is right there. The pools and slides are fantastic. Lots of activities to keep the kids busy. Nick characters make appearances too. Lots of life guards all around the pools. Good price too for a one stop vacation. […] Super fun place and well decorated for the kids. Lots of space. Would love to go back! Lisez la suiteAvis certifié Hotels.com
Great entertainment for the kidsAvis certifié Hotels.com
Great experience for everyone. A must!!!Avis certifié Hotels.com
"Better than I expected"
I had read the other reviews and was nervous about our reservation. However, I was pleasantly surprised. Yes, it is a bit rundown and could use an update. But it was a great value, great location, and our kids thought it was amazing! There was always something fun going on. The pools and the sliming were really fun for the kids. If you're looking for […] a Disney quality resort, don't go here. You will be disappointed. Pay more and go somewhere else. If you are looking for a good value and a fun experience, I definitely recommend Nickelodeon Suites. Lisez la suiteAvis certifié Hotels.com
"Kids had a blast!"
The waterpark and pools were amazing, kids had a blast. Check-in took way too long, especially when you are waiting with 4 hungry children. Rooms were nice, sofa was a bit uncomfortable. Would stay there again.Avis certifié Hotels.com
"Nickel 'load" of fun"
Rooms were clean and made excellent use of space; colorful and inviting: all staff were hospitable from the front desk to the cleaning staff; great view of all festivitiesAvis certifié Hotels.com
"Really fun time"
We had a really fun time here. The kids really enjoyed the water parks and pools. The hotel staff was very friendly and really made sure we had everything we needed. The only minor complaint I had was that check-in was at 4 pm, we got there at 5 and the room wasn't ready for us for another 20-30 minutes. HOWEVER, they did give us a gift card to use […] there at the hotel for the inconvenience so at least they did something for that. The only real negatives I had about it was the cost for everything. The hotel cost itself is costly enough, but then they add a $30 fee for the 'entertainment' per night on top of it and personally I thought what they had available for that $30 was not worth it. My other complaint is that they seem to mostly gear the hotel after Spongebob (90% of the merchandise, characters, and entertainment) with a small splash of Dora (perhaps 7% of the merchandise, with no characters to take pics with outside of the one Dora show they did which only was 2x in one week). They have SO many more shows that are great and loved besides Spongebob. Our kids are the Nick Jr. age and would have loved to see more of the junior characters around...bubble guppies, team umizoomi, yo gabba gabba, backyardigans, etc. plus merchandise for them. Lisez la suiteAvis certifié Hotels.com
"Chaos chaos chaos"
Be ready for an overcrowded experience & be ready to walk a long distance from parking to your room. Poorly designed parking flow & rooms look like ones from the 80's that were never updated. Honestly would never stay here again.Avis certifié Hotels.com
"Good for lacation and kids."
Very convenient to Disney and a good place to stay with kids. Housekeeping very good and attentive.Avis certifié Hotels.com
"Fun, fun, fun"
We stayed here to entertain our kids and they loved it! The rooms are a little old, but clean. The hotel is easy to navigate and the food options were fine. The lifeguards were diligent, serious, and safe. We thought the pricing was reasonable for resort prices. We are planning to stay here again when we go back in a few years.Avis certifié Hotels.com
"sheets were not changed..."
After checking in, we were checking the bedrooms, and noticed the sheets were stained and even visual human hair on it. They took care of it immediately. The kids loved it and had a great time. I would recommend this place.Avis certifié Hotels.com
"We love Nick Hotel!! Such a fun place for our fam"
We love going to the Nickelodeon Resort!! It is so much fun for my family. The staff is very polite and helpful. The activities are fun!! The characters are wonderful!! I LOVE that you don't have to leave the resort because they have a mall with a food court area and gift shops. Parents can relax and the kids can have fun. Love this place!! Can't wait […] to go again. This was our second trip there and it was just as great as the first time we stayed!! Lisez la suiteAvis certifié Hotels.com
The water park was good for small children. However, the hotel facility overall was very outdated. The crowd visiting the hotel was very rough. I would not recommend this hotel to a friend.Avis certifié Hotels.com
Came for a fun trip with husband and 2yr old and it was anything but. Check in was a joke. Got there and hubby and child sleeping in car. Although I made the reservation, happened to use hubbys card to reserve...they wldnt allow me to check us in even with his ID. Had to wake him up! Then directions to building awful. Had to go back to lobby for help. […] Only 1 elevator per building. Room was just ok. Nothing special. Anytime had to call front desk (ie to find out what times pools open, b/c not posted anywhere or told) had to wait atleast 10min on phone. Finally went down to enjoy pool and couldnt find the entrance. Then left for day. Came back and elevator stuck on 5. Had to walk up stairs with sleeping child. Got to floor 5 there was a laundry cart blocking door open with no housekeeper in sight! Went to put toddler to bed and seemed like no insulation. .heard every noise and screams from other rooms, and loud music from pool area. Then last night there arrived to find no parking. Went to front gate n they said to go to lobby and ask for a shuttle to room. Again child sleeping so hubby went in, was told that they werent sure they were doing shuttles b/c they were really busy & that he had to speak to mngr who had 3 other ppl in line. Hubby ended up dropping us off by room and parking by lobby and walking back. And we were at the complete opposite end of property. Oh and they also dont tell you that you can only enter property at front gate, found that out the hard way! So very frustrated practically the whole time. Wld much rather stay at small hotel with no amenities than this one ever again! Lisez la suiteAvis certifié Hotels.com
"Kids had a Blast"
It was a quick decision to stop here for the night and we are so glad we did, they had so much fun. I just wish some more of the activities were included in the price of the stay.Avis certifié Hotels.com
"Turtle Takeover 2014"
My kids had an amazing time meeting the Teenage Mutant Ninja turles in the character dinner and the poolside show, as well as the dive in move. It was a great time by all!Avis certifié Expedia
"Hotel needs serious refurbishment"
The hotel is not in a good condition. The front door staff is not friendly. The rooms are dirty and old offering the very strict minimum. The pools are overcrowded, parents can not ride with their children on the water slides, there is nothing to do for very young toddlers as youcan not ride with them and the small slides they could use has been brokken […] for months. The food at the mall is super expensive and not good. The shuttle service is unconvenient and the location very remote with no transports to shops or malls. You have to have a car. Lisez la suiteAvis certifié Hotels.com
"Kid friendly hotel that they will love"
Music, fun, shows daily, characters everywhere, things to do all day, good food, lovely scenery, could probably nit pick but wont cause got home and kids already want to go back! Not to Disney... to the Nickelodeon Suites HotelAvis certifié Expedia
"Nice water park"
Location terrible, can not walk to anywhere. 1 restaurant and 1 bar. Staff was not friendly. Had to wear arm bands that were annoying. Website says shuttle to legoland but doesn't tell you its a $30 cab ride first. All activities cost additional fees. Characters are not present often. Guest services lines are so long and you can't do anything without […] them. Lisez la suiteAvis certifié Expedia
"In need of remodeling"
The room was not up to par. The food was not well prepared.Avis certifié Expedia
"Good hotel for kids"
My kids liked the hotel, the water parks were great, there were many child focused amenities. My kids gave it "two thumbs up". As the adult - it was a pretty noisy hotel and food was kid-focused as well. I would also have felt pretty trapped without a rental car. Shuttles were at very specific times to the parks. We also had to move rooms because of […] extremely noisy neighbors (to one without an adjoining room door) - which the staff was very happy to do. Lisez la suiteAvis certifié Expedia
The room was nothing like the pictures. Very unorganized upon check-in. My children love it but the resort portion is so misleading. It's a hotel with great amenities.Avis certifié Expedia
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