Dirty, overpriced, rude staff, never again!Avis certifié Hotels.com
"A Happy Birthday"
I was very thankful for a quick check-in at the Nick Hotel after hearing horror stories of over an hour waits for checking-in. We had an awesome family weekend celebrating my son's 9th birthday. We watched "Double Dare Live" at night, swam, and did a character breakfast with Spongebob characters. My son wanted to stay here so he can get slimed, which […] we did on Saturday. We spent our whole time at the hotel, since we always go to the theme parks, and we had an amazing time. Clean suite, friendly staff, and prompt service! Great for kids and classic 1980's Nickelodeon lovers like myself. Lisez la suiteAvis certifié Hotels.com
Great place for the kids to stayAvis certifié Hotels.com
We stayed with our 3 boys and they loved it!! The rooms are very dated but clean, which it is a plus. The beds were comfortable. The hotel has a great location, close to parks and places to eat.Avis certifié Hotels.com
This was the second time and I will always highly recommended, especially for kids....Avis certifié Hotels.com
Keep up the renovations Nick!Avis certifié Hotels.com
It was a good stay. Nothing exceptional. It was ok for the price.Avis certifié Expedia
"Great Place to stay if you have children."
There is lots to do at the resort and they have shuttles to the major theme parks. The staff is friendly. Kids will love the pools, the arcade, the 4D movies, and the Double Dare shows. The only drawbacks are limited dining choices and the housekeeping. Amazingly the housekeeping service ranged from excellent to disastrous. Overall there are more reasons […] to stay at this resort than to go somewhere else. It is centrally located if you want to drive to the Disney parks or the Universal parks. There are outlet malls very near as well. Lisez la suiteAvis certifié Expedia
"Great family stay!"
Stayed with a family of 6. Even our teens enjoyed the stay. My 10 & 12 yo sons REALLY loved it! We especially enjoyed Family Karaoke and the 4D movies.Avis certifié Hotels.com
pool freezing, staff not resolutive, food gross. mATRESS OLD AND UNCOMFORTABLE.Avis certifié Expedia
This hotel is really good for kids. My children had so much fun! However, we did not like the cleanness of the room. We were disappointed that our room was not clean completely and the trash was still there from the previous day. It seems that whoever had our room was rushing thru our room to finished up. My kids didn't notice such things, but I di […] d. Lisez la suiteAvis certifié Expedia
"be careful what you buy"
We arrived Thursday at 12:30. We had plans to go to Disney that evening at 5,so we got package deal from desk including tickets to all 3d movies for 4. We thought we could kill time doing that before going to Disney. We soon found out movies didn't start until 6:30 pm. We tried to get our money back and explained why we had bought tickets and would […] now not be able to use them. The hotel refused to refund our money saying we had already used them(i had put one on my 9 year old) even though they knew we had just purchased them 30 minutes prior(thinking movies ran all day). They knew no movies were running so obviously we had not used them. I was very disappointed in their lack of caring or even common sense in this matter. We had paid 85$ for package because we wanted movie bands.They said we could use them that weekend but we were checking out the next morning,they did not care. Lisez la suiteAvis certifié Expedia
"Old and Dumpy"
Rooms were not updated at all. Very musty smelling. People were nice, but got a little disgusted by the rooms. Also, very noisy. You could here everyone walking in the room above you. Other than taking the kids to see the characters you'd be better off at another hotel.Avis certifié Hotels.com
Kid friendly and a good place to stay..I really enjoyed myself.Avis certifié Expedia
Unfortunately the weather was bad, then We can't enjoy very well.Avis certifié Hotels.com
The rooms were dirty, old, moldy bathrooms, old tvs, uncomfortable beds, cheap sheets and towels, and overpriced. Facilities are in desperate need of renovation.Avis certifié Hotels.com
"Excellent place for family of 4"
We have a family of 5. It was tight and daughter didn't like the fold out couch. We needed a 2 bedroom 2 bath. The towel rakes kept breaking and the water smelled like sewer. other then that its a wonderful place for kids and adults. Great Pizza, grilled cheese sandwiches, salads, breakfast buffet, kids spa, 4D sponge bob show and Mall with goodies. […] We needed more time to stay but husband had to go back to work. The Mall staff were wonderful! Especially the big pizza guy! He was really helpful and nice. My daughter drinks the frappe's and said the staff there was wonderful too. They knew what drink she wanted every morning. Oh! We loved the Christmas show at the smaller pool with all the snow!! Thanks for that since we weren't home for Christmas it took the sadness away. It was nice seeing Sponge Bob and Patrick backstage before their pictures. They were nice and friendly! We're heading back in the summer and hopefully we can get a bigger room with more baths or we'll have to go elsewhere. See you soon!!!!! Lisez la suiteAvis certifié Expedia
"there is better for less"
The hotel cost more then other hotels which are on Disney property. There are so many other options in the area that are better. Everything at the hotel is an additional cost but the pool. The room was clean but had seen a lot of use. We didn't use the pool it was very cold when we stayed there but it did look cool. There "mall" as they call it which […] is where there food court and fun area was really lame. Lisez la suiteAvis certifié Hotels.com
"Not reliable. .. not a great experience"
Offered a free breakfast (Waffles, pancakes, bacon, sausage, etc) only to have yogurt, danish & cold cereal. Then transportation was not arranged to theme park as promised and shuttle not at these park at the scheduled time they advertised. Ended up paying for a traxi to get back to hotel. Very disappointed!Avis certifié Expedia
"Convenient and accessible."
I read several of the reviews before booking our stay and was worried about the smells and cleanliness associated with this resort. However, when I arrive I was pleasantly surprised. Yes, the resort has a distinct 'wet' smell. But it is a resort with an attached water park and a strong focus on children. Children are messy and you can only do so much. […] Florida is humid, even in the winter, and there is little you can do about the smells. I would expect the sort of smells some of the other reviews discussed even in adult centered hotels because it's Florida. The hotel, in my opinion, did a good job at maintaining the property and the rooms to minimize the consequences that being child centered with a water park theme bring. The hotel staff was prompt and generous. The room was cleaned daily, though we did have to request it one day. We did not take advantage of the Character Dinners, but did enjoy the 4-D movies. The 10 and 2.5 year old handled the movies well and enjoyed them, while the 1.5 year old was startled and a little frightened. If you're looking for something fancy and proper, this is not the hotel for you. If you're looking for something fun and entertaining for children, then I would consider this hotel strongly. Particularly in the slow seasons. The pools are heated, so if it's a little chilly, it's still good to go. Easy access to the Disney theme parks as well. Lisez la suiteAvis certifié Hotels.com
I was very disappointed of this hotel, looked abandoned, the room was very dirty and smelly, looked liked was never vacuum, hair in bathtub, and bed. I will never stay there again, I was planning to stayed another night but I was able to find another hotel so thankfully I spent only one night there. Thee are more hotels kid friendly that are better […] for the money spent. Like everywhere some employees are nice some others are rude. Overall rating is a "0" will never stay there again. Lisez la suiteAvis certifié Hotels.com
"The room in the hotel was not clean"
I wasn't happyAvis certifié Expedia
I found this hotel uncomfortable and overpriced. It felt more like a motel. The kids liked the pool area, but they would have been just as happy at a nicer, cleaner place.Avis certifié Expedia
Good for kids but needs renovation badly , Unsanitary conditions.Avis certifié Expedia
"Very tired hotel too far from the parks"
This was a very disappointing experience. I booked the hotel in a bit of a rush, if I had taken the time to read the reviews or had the luxury of choice so close to New Years Eve, I surely would've chosen another hotel closer to Universal Studios or Disney. The hotel was very very run down, the room was damp with a strong pool smell, and our shower […] was small with cracked grout and porcelain, towels were plentiful but very small and cheap. As for the pools, my kids liked them very much. I felt they were kept reasonably clean. The staff, I must add, was excellent. I thought the lifeguards were very attentive, firm, but exceptionally nice to the kids. Even the staff at reception, though the check in was slow, was very nice and accommodating. If you do choose this option, beware the hard sell for a vacation timeshare at a neighbouring hotel at the "guest services" desk. Lisez la suiteAvis certifié Expedia
"Room service only bet 5pm to 10 pm"
This is a good hotel but spotty service. Room service from 5pm to 10 pm, that means no breakfast to order. You have to go to their mall where food choices are limited. Overall bad services.Avis certifié Expedia
The room was not clean. Although a 2 bedroom there was no door on the children's room, so it was open to the living room. Had to have mtce come in 2 occasions to fix the bathroom.Avis certifié Expedia
This resort has it all. Everybody was really nice and the kiddos loved the Nick activities. We will be booking this place in the future from now on. Compared to the other resorts in the area, this is a good deal.Avis certifié Expedia
"Great Hotel for kids!"
We had a fun and comfortable stay at Nick Hotel. Breakfast with Sponge Bob and the bikini bottom crew. Great Pools! Had a great time dancing at the Let it snow event pool side.Avis certifié Expedia
"Great for families, but needs major renovation"
We were at the Nick Hotel 12/20/13-12/26/13 with 3 kids ages 11,11,4. It was our second time at this hotel after staying there in 2010. Overall, it is a great hotel for families and kids; It has a wonderful water park that occupies the kids all day, great additional pools with more slides, great entertainment for the family, characters (SpongeBob etc.) […] and very friendly and helpful staff. It has a Startbucks and subway on site which makes the stay more comfortable. We really love this hotel. However, this hotel is NOT a resort. The suites are small comparing to other resorts in the area, the condition of the rooms has deteriorated since 2010 and I would not rate them more than 3 stars; the rooms show the signs of the heavy traffic in this hotel. The carpets and sofas are old, the kids beds are not comfortable and make noise when they sit/ toss and turn, the small kitchenette is dated, the bathroom as well. The kids' 'room' had a very old TV that didn't even work (very disappointing for Nickelodeon!). We enjoyed the stay very much, and would stay there again, but mainly because of the pools. This hotel needs serious updating to compete with others in the area. Lisez la suiteAvis certifié Expedia
"Found the hotel room very dirty, and smelled"
Hotel room was very dirty and smelled moldy , managment didn't careAvis certifié Expedia
Rooms are over priced for what they provide. Other than seeing a couple Nickelodeon characters nothing else is worth the price. Maid service came in and made the bed but left no wash rags and one bath towel.Avis certifié Expedia
"Convenient but cramped"
You pay for the hype but not for the comfort of the room. The room was small. I'm not claustrophobic but I am now. For toddlers, it is a great place due to the characters and the pools. But, that's all you get for hundreds of dollars.Avis certifié Hotels.com
"Great hotel for families"
This is a great hotel for families, especially with smaller kids. The suites are spacious, with a bedroom and kids room, not too mention a living room area and kitchenette. It's not the most modern decor, but its fine for families. Probably the best aspect of the hotel is the entertainment for kids. Nightly shows, two different waterpark areas, mini-golf, […] arcades, etc. My kids would have been fine spending a day at the hotel, vice another theme park. If you're looking for a big suite, with separate rooms for kids and adults. You can't do much better. Your kids will be entertained too. Lisez la suiteAvis certifié Expedia
"kids will love it."
They have cool water park for free. that's good. The room for adult is just so so. But kids will love the paints.Avis certifié Expedia
"Nice hotel close to Disney."
My kids loved this hotel but room condition was just ok.Avis certifié Expedia
"Great for kids"
Hotel has a lot of activities for kids. Pool and shows only thing we didn't like was the sleep sofa not comfortable.Avis certifié Expedia
"Not so great"
The person working at the front desk was wonderful. The room not so great. I had read reviews that said the rooms smelled. They were right. As soon as we opened the door the musty smell wafted out. It was unfortunate because the pools and activities looked good. For some reason there was garbage in the garbage can, maybe cleaning crew left that?. The […] pillows were also tossed which made us wonder if they were clean. Would not go back because of the smell. Lisez la suiteAvis certifié Hotels.com
"Bad rooms and over priced"
We were staying at this "resort" for my 3 yr old niece and figured it was Nickolean so would be great, BIG DISAPPOINTMENT!!!! The rooms are very old and filthy! Do not walk barefoot ur feet will turn black. The Beds were horrible and we had a 2 bedroom suite, the springs were sticking out in the twin beds and the master bed matress was Very uncomfortable […] seemed like 100 kids jumped on it straight for its lifetime. And they have a pointless $30 replacement charge for any adult wristband lost. Save ur money and go to an actual resort with comfort and actual value for your money. Lisez la suiteAvis certifié Hotels.com
"Objects appear nicer from far away"
Compliments: Snow show was great! The snow event included blow up slide, characters, and marshmallow roasting for additional fee- kids loved it. Name on tv was nice touch. Louie was great server and attentive. The Bad: Amenities need updating, pressure washing, and paint touch up. Room is a nightmare for those allergic to dust because of carpet being […] old and yellowing sheers (smells musty) Upholstery faded, bunk bed paint chipping, tile grout in bathroom was dirty...We used stairs because elevator was broken half the time- stairs needed pressure washing. The amount paid for upgraded room is not worth it. We did not take a shower because even the kids noticed this hotel was under our usual standards. Will not return. Lisez la suiteAvis certifié Expedia
GreatAvis certifié Expedia
"A great experience"
The staff is very nice. The hotel offers a lot of activities for the whole family. On the other hand, the food is really expensive.Avis certifié Hotels.com
which we had an amazing vacation and enjoyed the hotel as much as we did Disney and look forward 2 coming back next year to get slimed once againAvis certifié Hotels.com
"Glorified Motel 6"
This Hotel is nothing more than a Motel 6, with no Service!! It really was a let down for meAvis certifié Hotels.com
"Close to disney"
Room could have been bigger and cleaner no curtain separating living and kids room. Elevator out of order when we checked out. Had to go down 5 flights of stairs. Too large of a complex.Avis certifié Hotels.com
I had big acceptation for this hotel. I was a little bit disappointed. Our sheets had stain on then (what they change when we told them about it), the towel bar fall down (they fix it). The bathroom was not so clean and the carpet and the sofa where sticky. The refrigerator door open to the wrong side. The service is great, they where helpful and fast. […] Young children would love the hotel. Lisez la suiteAvis certifié Hotels.com
Not worth the money! Rooms are dirty, smell of mildew, kids beds are very small and dirty mattresses, curtains, furniture is stained or has crusty residue. Food is poor quality in restaurants. Stairwells had food, bugs, dirty!!! It was very uncomfortable to stay here! Couldn't wait to leave! Only good review is heated pool and play area.Avis certifié Hotels.com
"Average hotel for the price."
Beds weren't very comfortable. Plenty of room. Lots to do at the hotel for children. It's 3 star quality.!Avis certifié Expedia
"A place to relax while kids have a lot of fun"
Very friendly staff, nice resort .. The kids can enjoy all day activities in a safe environment .. My only dislike was the fact that the suite only has one bathroom for two bedrooms ! Overall , it was a good choice :)Avis certifié Expedia
i stayed last year also during the same week kids loves it if you have small kids it is a good place to stay.they have a small mall on the property, they kill ypu with the prices a quart of regular milk was 3.00 dollars way too much.other thing they do not let any body to enter their property .My friend came to see me they did not let him even in their […] parking lot i have to meet him oh the street,what a looser way of managing a hotel. Lisez la suiteAvis certifié Hotels.com
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