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"proximité aéroport"Avis d'un client Hotels.com envoyé le 2 mai 2012
impressions excellentes nous avons aimés : la disponibilité a toutes heures de la navette et avec le sourire vers l aéroport : l'accés internet avec imprimante gratuit dans le hall : le petit déjeuner complet avec l' accueil souriant nous le recommanderons
"Trés classe et bien situé"Avis d'un client Hotels.com envoyé le 2 mai 2012
Hotel trés classe et trés bien situé sur une rue commercante au centre de toronto je le recommande sans pb à tous on se sent comme dans un grand hotel alors ke le prix est abordable. Seul bémol la salle de bains un peu petit et l'eau chaude ki faisait des siennes car on arrivait pas à la regler
""Avis d'un client Hotels.com envoyé le 1 mai 2012
Hôtel très bien situé, très bien tenu et le personnel est très sympathique. Bon petit déjeuner buffet.
"bon rapport qualité prix"Avis d'un client Hotels.com envoyé le 27 avr. 2012
Bon rapport qualité prix, impératif d'avoir une voiture, piscine et jacuzzi, salle de sport, après une journée de visite, c'est toujours sympa. Petit déjeuner continental compris
"Emplacement idéal pour visiter Toronto"Avis d'un client Hotels.com envoyé le 23 avr. 2012
Bel hôtel conforme aux descriptions et très bien placé. A proximité des principales attractions.
Situation
A Toronto, l'établissement Four Points By Sheraton Toronto Lakeshore se trouve tout près des sites suivants : High Park, Stade Lamport et Stade BMO Field. Les sites Cinesphere et Exhibition Place se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement Four Points By Sheraton Toronto Lakeshore possède un sauna et un centre de fitness. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. À l'attention de ses clients en voyage d'affaires, cet hôtel 3 étoiles propose diverses prestations, dont un centre d'affaires, une salle de réunion/de conférence et un équipement audiovisuel. Cet hôtel très pratique pour les voyages d'affaires offre un restaurant et un bar/lounge. Le personnel de l'établissement propose un service d'organisation de mariages et un service d'assistance pour les visites touristiques. L'établissement propose un personnel multilingue, une laverie et une cheminée dans le hall.
Chambres
Les 152 chambres de l'établissement Four Points By Sheraton Toronto Lakeshore sont climatisées et comprennent un coffre-fort et des journaux gratuits. Les lits sont dotés de matelas à oreiller incorporé et sont préparés avec une literie de qualité supérieure. L'accès à Internet haut débit en connexion filaire est gratuit. La télévision propose des chaînes par le câble/satellite et des films payants. une ligne téléphonique directe avec répondeur vocal est disponible dans toutes les chambres.
Toutes les chambres possèdent un réfrigérateur, une cafetière/bouilloire à thé et de l'eau minérale (offerte). Les chambres ont également un fer à repasser/planche à repasser et des articles de toilette de luxe. Les services et équipements suivants sont disponibles sur demande : un service de préparation de lit, du linge de lit/serviettes de bain supplémentaires et un service de réveil par téléphone. Un service de ménage est proposé quotidiennement.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement Four Points By Sheraton Toronto Lakeshore possède un restaurant qui sert uniquement le petit déjeuner. L'établissement met à disposition des clients un service d'étage (horaires limités).
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"face au Lac Ontario"
Propre. Confortable.
"4 points Lakeshore: bouchons obligatoires"
Les chambres de la moitié de l'hotel sont COLLÉES sur une route très passante. Réveil garanti à 5 h du matin !
Ce client n'a pas laissé de commentaire.
"Easy to take the tramway to go downtown"
Bad idea to get a room on the 1er floor. Cleaning machines, boulevard cars, not a good choice !
The first room they gave us, was very noisy. Room looked out over Gardiner Express. It sounded like you had a window open and traffic was loud. They moved us to a room on the other side. It faced the lake which was nice, but all night we heard a loud tapping noise, we think it was from the heater. The opposite end of the hall was loud in the hallway. […] They were going to charge us for parking, till we showed them in the 2012 travel book where they advertise free parking. They also advertise free bottled water in room. What they dont say is how much. You get one individual size bottle of water. If there is more than one of you staying in the room, you have to share that one bottle. Also when we checked out, they were charging us more per night than what the rate was supposed to be. Good thing I printed out the information they sent me, so I could prove how much the rate was suppose to be. Other than the tapping noise, the room was very clean and comfortable. Staff were friendly and when I showed proof for the couple issues they did photo copy it and they corrected the rate. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Turned out much better than expected"
We were very pleased with the accommodations, the helpful and friendly staff and the attractive view of Lake Ontario. We would definitely stay at this hotel the next time we visit Toronto.
Ce client n'a pas laissé de commentaire.
"Close to Ex"
Front Staff Harold (Harry) did a great job of meeting my expectations and changed rooms to a ground floor. Very clean room, staff serviced the room well. Had two breakfasts and two suppers, food ok buffet same as all hotels not hot enoungh but fair to good. Supper Fish and chips very good, Pizza ok. Menu lack variety. Beer was very good, atmosphere […] was very good, nice to talk to other hotel guests very open concept. Would rate it higher but food menu lack a mid range price point items. Would stay again Lisez la suite
Ce client n'a pas laissé de commentaire.
"4 points sheraton lakeshore"
ok hotel but make sure you ask for a lake view room. its more quiet. watch out for the money grab for parking!
Very nice experience
"Jeckll and Hyde"
If you have to stay here, accept a room nowhere but on the front of the hotel (the Lake side). The back of the hotel backs on the Gardiner Expressway and will be a guaranteed sleepless night. The front of the hotel rates about 2.5-3 stars. The back of the hotel deserves -1!
"Four Points By Sheraton lakeshore, Toronto"
It was very bad experience after our flight when we arrived there was no hot water to take a shower! We were told that it will be fixed by 3 am. In the morning there were no hot water still and we couldnt take a shower! This was awful !!! We had to leave and move to another Hotel and it caused us so much inconvinience and i will never recommend staying […] at this Hotel !!! Lisez la suite
Thank you for taking the time to post the review. I would like to apologies for the inconvenience caused that day. The situation was beyond our control as the replacement part was available only in the AM and hot water was available before noon that day. I would like to clarify that this was the first time wherein we could not provide hot water and hopefully, this will not happen again. I hope you do give us another opportunity to serve you and provide the service that you did expect from us during your last visit.
1 réponse par Four Points By Sheraton Toronto LakeshoreEven though the hotel backed right up to the expressway the room was quite. The room was fine but a little rundown. The room was clean and that is what is important.
"Four Seasons Hotel Lakeshore Toronto"
The hotel is clean, bright, up to date, nice place to eat good service. The only downside was the small room.
"main complaint"
We have now stayed here 3 times. Each time we were interrrupted and disturbed by noise of people in nearby rooms. This time below us some men decided to smoke and drink and make a lot of noise on the balcony below us. It was very disturbing but stopped before midnight. The washroom is very nice and clean. The linens could be of better quality. One of […] the towels had a rip. The sheets are a bit rough and two more sleeping pillows would be a good idea. More cream for coffee please. Lisez la suite
"Four Points Sheraton Toronto Lake Shore"
Stayed 4 nights on business. Comfortable clean hotel. Restaurant opens at 6:30am so if you have to be on the road early there is no place to grab breakfast in or near the hotel.
On arrival at hotel. Excellent desk staff Mr Miller. In morning - coffeemaker jug missing. Bath plus missing - had to make do with pile of towels.
"Nice Hotel"
I enjoyed my stay at this hote. It was close to my conference at the Old Mill. I booked a room with a double bed and found it to be very small and very noisey from the highway raffic right outside the window. I paid for an room upgrade to the other side of the hotel thinking it would be quiter with only some resolution. The dining room was very pleasant […] and I found the staff very nice and experienced great service with great food. Lisez la suite
Ce client n'a pas laissé de commentaire.
We reserved a standard room online. When i got there. A "standard" room means you are on the north side of the building which is seriously 10ft from the highway. The traffic noise is unbearable. When i asked to move to the south side of the hotel which faces the lakeshore i had to pay more money. I was not happy with this at all. Unless you are willing […] to pay more money to stay on the good side of the hotel dont bother staying ay the four points sheridan. Lisez la suite
"Four Points by Sheraton- Lakeshore"
This hotel was clean and comfortable.
Thank you for taking the time to post the comment.
1 réponse par Four Points By Sheraton Toronto LakeshoreCe client n'a pas laissé de commentaire.
"Stay on Oct 21st & 22nd, 2011"
When we arrived at the hotel on Friday night, our original room size is only enough for 1 person to live (limited space, 1 double-sized bed). The good thing was the small room had a mini fridge, where we can save our food leftovers. Then we felt the room was too small and noisy (very close to Gartier Express Way) and went downstairs to ask for a room […] change. We finally got a room which can fit two people in. It was great. The lady who did cleaning and maintenance was very professional and pretty nice to us. The parking is $12 per day. But we were very lucky to have free parking because the advertisement on Hotel.com mentioned free-parking. So I will definitely recommend this hotel for your stay if you are looking for a clean, comfortable room and want to pay less. My question left for hotel management is why I was offered a single room in the first place whereas I booked for two people. Is that little trick the Hotel always tries to play with customers? Lisez la suite
Thank you for taking the time to share the feed-back of your experience with us. To answer your question, our rooms facing the city have a queen bed in them. It is for single and/or double occupancy. Certainly, the rooms facing the lake are larger and equipped to accommodate up to quadruple occupancy.
1 réponse par Four Points By Sheraton Toronto Lakeshore"Ice"
I would definately say here again. One small concern: no signs for whereabouts of ice machine. I walked the entire length of the second floor, no ice machine to be founf, no signs to indicate where one was. Maybe put up a sign in the elevator? Not a complaint.......just sayin'. Scott H
Thank you for taking the time to share your feed-back. We do have the ice machine on the 1st floor, at the lobby level, east end of the corridor. Next time you will know where it is and I will, in the meantime, ensure that we cover this at the time of check-in.
1 réponse par Four Points By Sheraton Toronto LakeshoreCe client n'a pas laissé de commentaire.
"My view is the highway!"
I read the a previous review that you can touch the highway when you open the window... it is so true and not only that you hear noises from the highway 24/7! It is the city's main highway. We were on the 4th floor and they would not change the room for us when we requested to move. I could not sleep for 3 nights and could not wait to get out there […] for our next destination! Lisez la suite
Thank you for taking the time to post a review. My apologies for the inconvenience caused because we were unable to provide an alternate room during your stay. We like our guests to be comfortable while with us and we do accommodate room change requests when possible. Unfortunately, during early October, we ran into high occupancies, which is what would have made it difficult for us to extend a Lake facing room for you. I am certain that the next time we will be able to book you into a Lake facing room.
1 réponse par Four Points By Sheraton Toronto LakeshoreFound the price pretty expensive for the quality of hotel, should have included our breakfast for that price.
Room was very small, bathroom uncomfortably small, with nowhere to put personal items except on toilet tank. Room was right beside the highway and very noisy. When I asked to be moved to the other side of the hotel I was told that they were booked up. Parking was free which was nice and easy access to Lakeshore.
Thank you for your comment. Our rooms facing the city are less than 200 sq ft. The upgrade is subject to availability and at an additional cost. During September 2011; we have been exceptionally busy - our apologies for not being able to upgrade you during your stay.
1 réponse par Four Points By Sheraton Toronto Lakeshore"Four Points by Sheraton Lakeshore, Toronto"
Very nice hotel. Parking was at a premium, so chances are, another car was blocking you in the mornng. But, the employees did a good job all weekend shuffling cars around. Not a great area except the location to the lake and downtown.
Ce client n'a pas laissé de commentaire.
We stayed at this hotel for two nights. The first night we were on the first floor facing the busy road. Let's just say it wasn't a quiet night. Also our air conditioner seemed to be leaking all over the rug which we complained about and they immediately sent someone to check on it then upgraded us to a bigger room on a higher floor. This room was definitely […] the quieter of the two. I would definitely stay here again. Their customer service was great. I would just ask for a room higher up and away from the street. Lisez la suite
"Paying extra makes it comfortable"
I stayed in a room on the lake side and it was quiet, roomy and clean. I enjoyed the belcony and the quality of the room. My expectations were simple and I was therefore satisfied.
"Four Points by Sheraton"
Hotel was a little old and the rooms were TOO small!!! The bathroom was so small, they had to saw off a piece of the door so it would close because the toilet was in the way!!!!!
"Shereton 4 seasons Lakeshore Toronto Ont"
We had a great time there. They were very curtious to both of us and we would stay there again. The Rate is better then any Hotel that is close to everything a person needs. The room was very clean. The decor was very nice as well and the duvet covers are really good as you know that they can wash them unlike quilts or spreads. Give it a try you have […] nothing to loose and a lot to gain. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"4 Points Sheraton in Toronto ON."
Our room was very nice. We paid a bit more than we usually do for a room but the convenience to where we needed to be made it worth the money. However, our room faced the expressway and the traffic was just as heavey at night as it was during the day. All night long all we heard was trucks, motorcycles and cars going by. It was in very close range to […] the hotel so the noise was very obvious. Almost sounded as if the window was open, but it wasn't. Didn't get much sleep. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Four Points Sheraton right off the highway"
The Hotel was pretty well good, minus that my room was literally beside the highway. If you're looking for a quiets night sleep. this is not the hotel for you. If you can sleep through a little bit of traffic at night, the hotel is fantastic.
Ce client n'a pas laissé de commentaire.
Excellent staff
"Loved this place"
I really enjoyed my stay and will stay again upon my return to the Scotiabank Carribbean festival, very close to everything, bus line, and lakeshore. I would recommend this hotel.
I am glad to hear that you enjoye your stay with us. We are, indeed, close to the public transportation. The subway line is just over 1.5 KM from the hotel and the Queensway Street car is accessible 700 m from the hotel. Looking forward to welcoming you next year too!
1 réponse par Four Points By Sheraton Toronto LakeshoreCe client n'a pas laissé de commentaire.
"No sleep"
Impossible to sleep with constant traffic outside window. No refrigerator. No shuttle from airport. Nice people, though.
I am sorry to hear that you could not sleep well during your stay at the hotel. Refrigerator is available upon request and we do not have shuttle from the airport. I hope to be able to connect with you and understand the details of your reservation / stay.
1 réponse par Four Points By Sheraton Toronto Lakeshore"2nd time -- great!!!"
Ce client n'a pas laissé de commentaire.
"Great location, acommodating staff"
RIght across the street from the beach and a $15 cab ride from the Molson Ampitheatre when we were in town for a concert. The hotel staff was fantastic and very accommodating. I got some great recommendations and driving directions to area restaurants. The room was clean, quiet and exceptionally comfortable. I will definitely stay here again if I am […] in town during the summer months. Lisez la suite
Thank you for your review. I will share it with my team shortly and we are looking forward to welcoming you back at the hotel.
1 réponse par Four Points By Sheraton Toronto Lakeshore"Sheraton Four Points Toronto Lakeshore - not bad."
Not bad but a bit far from the downtown core for the money they were asking. I was initially worried about the sound from the highway running past my window....and when I say past my window, I mean at the same level as my window . But the windows were terrific at keeping the noise out....view was nothing to write home about though. The hotel REALLY […] stands by their 3:00 check in time. There were a number of us who tried early check-in (2:15 pm) only to be told to come back later....meaning there was a long line-up at 3:00. Note to manager - you may want to open your lobby bar earlier than 4:30 if you won't let people check in until 3:00. But the place was clean. Breakfast was good the next day (and fairly reasonably priced). Free parking was a plus and the lake and park across the street are nice. Lisez la suite
Thank you for your feedback. Allow me to apologize for you having to wait a bit longer than our standard for your room to be ready. We endeavour to have all our rooms ready for our guests to check in when they arrive early, but it depends on the time that our current guests check-out. The two may slightly overlap. I am glad that you enjoyed your breakfast and found the free parking, especially for a hotel so close to downtown, a big plus.
1 réponse par Four Points By Sheraton Toronto Lakeshore"noise"
I come from England and in some instances, where a building is facing a noisy road, triple glazing is used. If you used this in the rooms facing the highway, it would be an all round lovely hotel. Your staff were polite and helpful, the room was clean and well presented, the food was very nice. Pity it was all spoilt by the noise. I would be reluctant […] to recommend your hotel simply because of the noise. Lisez la suite
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