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Avis d'un client Hotels.com envoyé le 15 avr. 2012
Ce client n'a pas laissé de commentaire.
"Holiday Inn Express Nashville-Opryland"Evalué par Gerard B de "Pelissanne" le 1 mars 2012
Accueil très courtois, personnel tres serviable. Emplacement, tarifs et prestations interessants, navette OPRYLAND 5 mn, airport 12 mn, dowtown 15 mn. Piscine et fitness-center agréables pour la détente. Rapport qualité prix excellent, nous y retournerons. et nous conseillons de prendre une suite car très pratique avec sa kitchenette. Petits défaut le grand lit est un peu dur et la clim bruyante (signalé).
"L'hotel est proche du stade de foot américain"Avis d'un client Hotels.com envoyé le 10 nov. 2011
Les murs ont besoin d'un rafraichissement mais dans l'ensemble, il n'y a pas de problème d'hygiène. Sinon le petit déjeuné est excellent.
"hotel très bien situé à Nashville"Evalué par Ghislaine G de "ORLEANS" le 30 sept. 2011
Personnel aimable et obligeant - très bonnes infrastructures - Très bien situé dans le downtown de Nashville - Parking gratuit - accès internet en libre service - pas de surprise .. Très bon rapport qualité prix pour un hôtel en ville
""Avis d'un client Hotels.com envoyé le 22 août 2011
Etat irréprochable des chambres et de l'hotel. Personnel compétent et courtois. Piscine et jaccuzi très agréables. Salle de musculation ouverte 24h/24. Très grande chambre! Coin salon, repose-pieds, très grande salle de bain en deux parties. L'hôtel est un peu excentré, mais se situe dans la rue des grands hôtels. La localisation n'est pas du tout un point négatif, sachant qu'il se situe à 1 minute à pied des bars et des endroits typiques. Expérience géniale!
Situation
L'établissement Best Western Music City Inn se trouve à Antioch.
Caractéristiques de l'établissement
Cet hôtel à Antioch propose un restaurant et un bar/lounge. Cet établissement offre un petit déjeuner gratuit tous les matins. L'accès gratuit à Internet haut débit avec ou sans fil est disponible dans les espaces communs et un poste informatique se trouve sur place. À l'attention de ses clients en voyage d'affaires, l'établissement propose diverses prestations, dont un centre d'affaires 24 h/24 et une salle de réunion/de conférence. L'établissement propose une piscine extérieure en saison, un service d'assistance pour les visites touristiques/achats de billets et une laverie. Le parking de l'établissement est gratuit. Cet établissement possède des espaces réservés aux fumeurs.
Chambres
Les 137 chambres de l'établissement Best Western Music City Inn sont climatisées et comprennent une cafetière/bouilloire à thé et un sèche-cheveux. Les clients disposent d'un accès gratuit à Internet haut débit avec ou sans fil depuis les chambres. La télévision permet d'accéder aux chaînes thématiques par le câble et propose des chaînes cinéma gratuites. Toutes les chambres possèdent un bureau et un téléphone avec haut-parleur avec répondeur vocal ; les clients peuvent passer des appels locaux gratuitement (sous réserve de certaines restrictions). Les salles de bain comptent un ensemble douche/baignoire et des articles de toilette gratuits.
Enfin, un micro-ondes et un réfrigérateur sont à la disposition des clients dans les chambres. Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. Les services et équipements suivants sont disponibles sur demande : du linge de lit/serviettes de bain supplémentaires et un service de réveil par téléphone. Un service de préparation de lit est proposé en soirée, ainsi qu'un service de ménage quotidiennement.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Le petit déjeuner est servi gratuitement tous les matins, entre 6 h 30 et 9 h 30.
El Aroyo : ce restaurant sert le petit déjeuner, le déjeuner, le dîner et le brunch. Il abrite également un bar. Un menu enfant est proposé.
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
the room was ok as far as appearance. However, it smelled like dirty socks. I think it was the carpet, it really needed a good cleaning or better yet, replaced. The hot water in the shower was also strange. it would get really hot and then really cold. it was convenient to where I was going, very easy access to the freeway. Im not sure I would book […] again. Lisez la suite
Ce client n'a pas laissé de commentaire.
Nice hotel at a reasonable rate. Mexican restuarant across the street was good as well.
Ce client n'a pas laissé de commentaire.
"Best Western Music City Inn"
The Hotel was ok, it just was out dated. the mexican resturant that was on the property was not that great would not eat there again and they had the there , We did that continental breakfastand we both never again the food was not that good.
Thank you for leaving us feedback from your stay. For the past year, we've been working to renovate our establishment, making sure that our rooms have all the features our guests expect, such as refrigerators and microwaves. This process is still ongoing and we will continue to use the comments from our guests to provide a more enjoyable stay. We are sorry that you did not enjoy the Mexican restaurant. Although the restaurant is run by different management than that of our hotel, we will pass along your comments in hopes of making improvements. Thank you again for leaving a review and we hope you will visit us again.
1 réponse par Best Western Music City InnCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Spring Break 2012"
The hotel staff was very nice. The room was nice and clean with comfortable beds. Very easy access off and back on the highway! The only thing that bothered me was on the night we stayed there, there was a restaurant sharing the same parking lot as the hotel that had police there patting down a group of hispanic males before they were allowed to enter […] what seemed to be a party going on at the restaurant before they were allowed to enter. The police stayed there in the parking lot until the party was over. Have no idea what that was all about. It was a little unsettling for the kids, but we were perfectly safe and never heard anything from the rooms we were in. (It was the first Saturday night of April 2012) Lisez la suite
"good to get some sleep after driving 8 hours."
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Very nice employees"
No complaints. Room was very nice, clean. Everyone was very friendly.
Thank you for the feedback! We hope you visit us again soon!
1 réponse par Best Western Music City Inn"Would stay again"
I was very pleased with this hotel. Rooms were clean and beds were comfortable. Great value! Only issues were with the shower temp changing from hot to cold to very hot. Also strange to have the breakfast served in the mexican restaurant across the parking lot. But the breakfast was fine. Biscuits and gravy, scrambled eggs, waffle maker, toast, bagels, […] muffins (good!), cereals, oatmeal and fresh fruit. Orange and apple juices, milk, coffee and hot tea. Good variety, although bacon or sausage would have been a nice addition. Also heard traffic at night due to proximity to highway. Overall a good experience and would definitely stay there again. Desk staff was nice, too. Lisez la suite
We're so glad that, overall, you enjoyed your stay. We can assure you we are working with professionals to find out why the shower temperature behaved as it did and what we can do to prevent this from reoccurring in the future. Also, we have taken note of your comments about the traffic noise. Starting soon, we will begin supplying complimentary earplugs for all guests that may be sensitive to noise. We hope that this will help them have the relaxing sleep we are known for providing. Thank you for the review and we hope to see you in the future!
1 réponse par Best Western Music City Inn"Music City Inn is a nice place to stay."
Overall we found the Best Western a good place to stay for a reasonable price. The room did have free Wi-Fi and the people at the front desk were very nice. The free breakfast at the restaurant across from the hotel on the other hand wasn't very good. Several basic items, like regular coffee, were out of stock both mornings. They were filled eventually […] but, the quality of the food wasn't very good. We would stay there again, but would likely skip the breakfast bar. Lisez la suite
Thank you so much for providing us with feedback from your stay. We have taken note of your comments about the breakfast and have spoken with our breakfast staff about keeping items stocked at all times. We are also upgrading the breakfast with more items to accommodate the likes of all guests. Again, thank you for the comments and we hope to see you soon!
1 réponse par Best Western Music City Inn"My Stay"
Generally a good stay, my only complaint is that the water temp. in the showers wasn't consistent ranging from scalding hot to freezing cold. i told the front desk, I hope they fixed the problem.
Thank you for letting us know of the issue that occurred with the shower temperature. We have called in professionals to diagnose the issue and are doing everything we can to assure this problem does not reoccur. Again, thank you for the review and we hope you will visit us again in the future.
1 réponse par Best Western Music City Inn"Hotel in Antioch Tn"
The room was clean, bed was very comfortable. My complaint is on Saturday morning, we walked over for breakfast, which I thought was a little strange to have to walk across the parking lot for breakfast, and had to stand in a line, waiting on people to make waffles with just 1 waffle iron, then fo find out all the food was gone, so, we had to walk across […] the highway to a truckstop for breakfast. Then, when we came in in the evening, there was no place to park, because of the nightclub across the lot, which I was able to hear the music thru the night. Also, the rooms look nothing like they did on the web sight. They were very clean though. Lisez la suite
"Value"
Very friendly staff. Room was on target for the price point. Good value. Breakfast was poor. Overall happy with the room & would stay again.
Thank you for your feedback and we're glad that you had an enjoyable stay. We can assure you we are working on our breakfast in hopes of providing guests with a more comfortable area to dine and more variation of food so that all guests find something they like. We hope to see you soon!
1 réponse par Best Western Music City Inn"Great Stay"
Our room was close to the highway and a little loud due to highway noise, but because we required a pet friendly room they had warned us of the noise and asked we wanted to move to a different room. They were friendly clean and inexpensive exactly what I needed for a quick trip to Nashville.
Thank you for your review! We're so happy you had an enjoyable stay and we can't wait to see you again in the future! We've taken note of the comments about the interstate and are beginning the practice of providing guests with complimentary earplugs. We hope this will help guests that are sensitive to the noise enjoy the same relaxing night's sleep that all of our other guests have come to expect from us. Again, thank you for the review and we hope to see you soon!
1 réponse par Best Western Music City Inn"it was ok"
for the money that i paid for the hotel i wasnt impressed. i will not be back
We're so sorry you did not have an enjoyable stay. We wish we knew of the problems you may have experienced so that we could work toward improving them. We are always open to comments from guests about any and all issues.
1 réponse par Best Western Music City Inn"Nashville Hotel"
Very easy to find - right off the highway. Staff very friendly and even had a "gift bag of doggie treats" for our pet. Kinda nice. Breakfast good but not on premises...across the lot at a restaurant. Restaurant not too clean, floors dirty from night before and ladies restroom was a mess for sure. Ya think they would have cleaned it knowing they would […] be getting guests from the hotel in the morning. Lisez la suite
Thank you for your feedback. We're glad you and your pet enjoyed your stay! We have spoken with the restaurant staff about properly maintaining their facility so that it holds up to the standards of our establishment. We can assure you the issue you experienced will not reoccur. Again, thank you for your comments and we hope to see you again in the future!
1 réponse par Best Western Music City Inn"very convenient and accomodating"
We stayed at this hotel for one night. It is conveniently located just of the highway 24. We slept well and did not hear the highway noise. Pet friendly room has slate floor with area rug between beds only. The room was clean. The breakfast included is at the Mexican restaurant. Very good real scrambled eggs, waffles yoghurt, oatmeal, fruit etc. We […] would stay there again. Lisez la suite
Thank you so much for your feedback. We're pleased you enjoyed your stay and hope to see you again soon!
1 réponse par Best Western Music City Inn"Music City Best Western"
I would recommend this hotel to anyone, especially travelers, it is located to an easy off and on ramp from the freeway, well lit parking, rooms while not large is sufficient and very clean with comfortable bed. nic restaurant in walking distance. Very polite and helpful Mgr. on duty the night I stayed.
Thank you so much for your kind comments! We look forward to you visiting us again in the future!
1 réponse par Best Western Music City Inn"You get what you pay for"
This is not a five star motel. This motel is for someone who is on a budget and do not mind having all the bells and whistles of hotels. I had a pleasant stay. The beds were nicely made and the floors were clean. The receptionist was very friendly. The bathroom was small but is was clean. Opry Land Mall and Dave and Buster were about 15 minutes away. […] The interstate was almost next to the hotel. The breakfast was pretty good compared to some motel that only have dry cereal and fruit for breakfast. Homemade waffle, eggs, muffins, dry cereal, fruit were the options for breakfast, The real problem was I had a down stairs room and the people up above me could not control there child from running and making all that noise. Nice motel and would stay there again. Lisez la suite
Thank you for taking the time to leave a review. We're glad that you enjoyed your stay, but are very sorry for the issue you experienced with noise from upstairs. When other guests become a problem, we encourage our guests to contact the front desk immediately. Our agents are quick to remedy the situation. Again, thank you for your comments and we hope to see you again soon.
1 réponse par Best Western Music City Inn"bestwestern music city inn in nashville tn."
Good clean room nice housekeeper, working appliance. In joy breakfast very nice place.
"Clean and convenient"
We had four adults in a two double bed room. Room was clean, smelled fresh, everything worked fine, inner room so it was quiet, breakfast was fine ( eggs, biscuits n gravy and the usual continental items). Family lives close by, so we will stay here again when we visit them. Very satisfied!
"Good Visit to Nashville"
This was a really great place to stay. The beds were very comfortable and everything in the room worked properly. The highways surrounding the hotel were pretty noisly but turning the A/C fan on drowned out everything. I slept great here! The hotel is right off I-24 so downtown Nashville is just a short drive.
"Close to I 24"
The location was convenient, but it was not worth the money. Pros: location, comfortable bed. Cons: linen looked like someone had already slept in it, bathroom was horribly old and not well maintained at all and is not even close to what you see in the hotel pictures, the room has been partially renovated as the furniture and the bed were good, but […] the sink was in the room, the paint job was weird enamel like, towels looked old and dirty and smelled kind of weird, breakfast was the usual one you get in US hotels, however the "restaurant" across the street is where breakfast is served and is run down and plainly dodgy... a fire escape door was locked with a padlock on the inside... Anyway, for the same rate I am sure you can find something better, or you can pay less for the same quality at a different motel. Lisez la suite
First, thank you for leaving a review. Your comments will help us improve our service. We're extremely sorry for any inconveniences you experienced during your stay. We are surprised to hear that the quality of your room was below what we offer at our establishment. Comments regarding our rooms are typically positive. We are launching an investigation to find out what caused your experience. We can assure you that if the issues are found, they will be quickly resolved and will not reoccur. Thank you for your time and we sincerely hope that you will visit us again in the future and allow us to provide you with the quality service we are known for.
1 réponse par Best Western Music City InnNo temperature control in the shower. Goes from scalding hot to freezing cold without touching the control. Dangerous, and very frustrating! Other than that, no complaints.
"Loud and Substandard"
My first room was so close to the highway, that I could see the traffic reflected on my mirror. There wasn't a work table, just a regular table without access to a nearby outlet for my computer. The continental breakfast was unacceptable. Lukewarm water that couldn't heat my tea or the instant oatmeal. Tables needed a good scrubbing.
First, let us thank you for taking the time to leave a review. We use any and all comments made by our guests to improve our facility. We are extremely sorry for the inconveniences you experienced during your stay. We wish we would have known the highway was bothersome during your stay. We would have been more than happy to move you to a room farther from the interstate. We also wish we would have known you needed a desk in your room instead of a four-person table. In some rooms with multiple beds, we furnish them with a full table instead of a desk because it's expected multiple people will be in the room and we want them to comfortably have somewhere to sit. We do have many rooms here that are furnished with desks instead of tables and we would have been happy to accommodate you in such. We are surprised that the water during your breakfast was not hot. We are looking into the situation and can assure you it will not happen again in the future. We will also speak to our breakfast attendant about making sure the tables are sufficiently cleaned after every guest. Again, we're very sorry for all of the problems you experienced during your stay. We hope you will visit us again in the future and allow us to provide you with the quality service we are known for.
1 réponse par Best Western Music City InnCe client n'a pas laissé de commentaire.
"Best western antioch"
the water in the showe had a mind of its own the tempature would change from very hot to very cold, you had to shower quick. Otherwise it was great beds were great and service was excellant.
Ce client n'a pas laissé de commentaire.
The hotel is ideally located. It is close to my work as well as my family. I also recommended it for others in my family that live in another state.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Music City Hotel"
We chose it as a convenient safe haven during one of the recent terrible storms that went through the area. It is close to the interstate and we did get a lot of road noise in the room, but frankly, most of it was drown out by the noise of the wind and rain. Room was average, but seemed clean and everything worked. We were welcomed and greeted by the […] staff when checking in and out and they were very nice to deal with. It worked out well for us. Lisez la suite
"Only one problem...."
The hotel staff was helpful and nice, the room was fine, and a good value. We only had one problem that we didn't notice till the morning...The water in the shower would not stay a constant temperature! It went from scalding hot to freezing cold, and did so every morning for 4 days. I asked the hotel staff and they were apparently working on the plumbing, […] which would have been nice to know prior to check in. We have stayed here before without a problem, and will probably stay again, but just make sure they are done with their plubing stuff before you book with them! Lisez la suite
Ce client n'a pas laissé de commentaire.
"Good for the price"
It's OK, nothing great but for the price the beds are nice
Ce client n'a pas laissé de commentaire.
"Hotel Stay at the Music City Best Western"
Easy to get to, free Internet, refrigerator, very nice. Bed was comfortable and accomodations were very nice. Front desk: Kim was very professional and helpful! Extraordinary value.
"Will Be Back"
The best thing about our stay was that the hotel did not try to misrepresent itself. It is not a 5 star hotel, but it is very nice and a great value for the price. We knew exacrtaly what we were getting. The pool area looked very nice, though it was too cold to swim. The rooms were clean, comfortable, and easily accessible, and the parking was ideal. […] She hotel staff was very friendly and helpful. We traveled with a child and everything was great. We will definately be returning on our next trip to Antioch. Lisez la suite
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