Homewood Suites by Hilton Chicago Downtown - Chicago

Personnel très serviable, bonne implantation par rapport à la ville et locaux propres. Petit déjeuner clairement pas à la hauteur du lieu. Ni la salle à manger trop petite, d'où utilisation de salles annexes tout juste dignes d'une mauvaise cantine!! (une punition) Ni la composition des plats proposés (autre punition) L'attenrte des ascenseurs aux heures […] de pointes est interminable, du coup beaucoup de personnes utilisent les escaliers (en métal) d'où un vacarme lié aux bruits des pas inacceptable, c'est dommage car cela est probablement simple à résoudre! Lisez la suite

Great location, good service, big and spacious rooms, great facilities (gym, swimming pool). I would recommend it to anybody. It was unexpected and surprising. We went with our 5 months old baby, and they had everything we needed (crib, kitchen, fridge, dish washing machine, microwave oven).

I really enjoyed in and will recommend it to anyone else looking for a great hotel!!!!!!!!!!!!!!!!!!!

Suprised at the room size for chicago, great deal for the money. Full kitchen with a fridge to put all the leftovers from all the great local restaraunts.. A small building across the street so great views of some tall buildings. I will stay at this hotel again thanks

excellent location and friendly staff. Have had very good experience with Homewood Suites in various cities. Would definitely stay again.

Everyhing as expected from Homewood Suites - excellent value - excellent serviced

My wife and I stayed here for a long shopping weekend; the location can't be beat. Close to the Mag Mile and multiple excellent restaurants.The kitchen was very good to have and the room itself was more than adequate. The only criticisms I have are relatively minor: the cushions on the couch have become thin, there is limited counter space in the bathroom, […] and there are only 2 elevators for the entire hotel. All in all, a very nice stay. Lisez la suite

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Excellent location. The staff was outstanding and very friendly and helpful. I would stay there again.

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I took my family to Chicago and we had a great time. We found a home away from home at Homewood Suites with a staff full of information and smiles. Thank for Our Family to yours!!!!

Great value! However, i'll still give u the pros & cons. CONs: loud refrigerator made noises throughout the night, sleeper sofa mattress was all springs :-/, the toilet water leaked on the bathroom floor, although food was free, there was often a long line & shortage of plates, lastly, the elevator was very slow. PROs: free food!, free wifi, great location […] & beautiful views of downtown. Great decor throughout, awesome business center, gym & pool. Overall, the pros outweighed the cons & I would totally stay there again. Lisez la suite

Need 2 run pool heater (cold swimming pool)

Excellent location. Less than 3 blocks from Magnificent Mile. Every dining and shopping option within walking distance. Museums and other attractions short bus/ taxi ride away. Outstanding accommodations. Complimentary breakfast and dinners make this an excellent value.

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Worse hotel, I've ever stayed before.

staff very nice and pleasant. Hotel within walking distance to major attractions andth emagnificant mile

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Normally this hotel would not be in our price range, but it was discounted during our visit to Chicago. Hotel staff was very courteous, rooms were well-appointed and the bed was especially comfortable with an amazing view. If you can afford it, stay here!

Homewood Suites is the best place to stay when you travel with a family to Chicago! Location, service, great free breakfast AND dinner, plus a Happy Hour! HS has it all!

I travelled to Chicago for my first time with my mom and my daughter. The location of this hotel was PERFECT! You can walk anywhere and the service was outstanding. Breakfast and dinner were a huge bonus and the wait staff was fabulous. The rooms were huge, it was so nice to be able to walk and get groceries and be able to hang out in your room wihtout […] having to eat every meal out. Lisez la suite

This hotel is located downtown walking distance to many shops and restuarants. The staff was very friendly as well as professional. The breakfast was very appealing and pleased the palate. The dining area was comfortable. I will stay here again.

Incredible big rooms right kin the centre of Chicago. Free internet is working well, Breakfast is OK. Always again

While everything was good, especially for the price, a couple of troublesome areas include only two elevators for the entire hotel, and only two guest washers/dryers, and one of them was out of service. This made laundry day hard. Free wine Mon- Thursday was great. Location was amazing close to a ton of great restaurants, and the red line. Easy to […] order PF Changs Togo and pick it up in minutes. Lisez la suite

Nearly everything about our stay at Homewood Suites Chicago was fine, if not excellent. Service was outstanding--better than 5 star hotels we've stayed in other cities. Every single staff person was professional, courteous and helpful. This runs the gamut from doormen and parking attendants to housekeeping to management. Can't say enough about how wonderful […] they are. The free breakfast and dinner was appreciated. Management staff would roam and make sure everyone was satisfied with meals, etc. Nice touch. Our suite was great. Windows in both the bedroom and sitting area opened so we could let in the warm spring air. Bed was comfortable, and the suite gave us everything we needed. No problems with being given a smoking room, as others had posted here. Our entire floor was non-smoking. Of course, nothing is perfect. Here are a few things that bothered us. 1) Internet/TV would cut out repeatedly and frequently. I could not keep a signal on my iPad for more than 15 minutes without the signal dropping. Sometimes it would go out every 30 seconds or so. Really not what I expected from a hotel so near the Loop. Then again, we didn't spend a lot of time in the room. 2) Parking price. I know it's Chicago and it's expensive to park anywhere, but really? No deals for guests? 3) No fans in the bathrooms. One of my least favorite things to encounter in a hotel. Overall, I'd stay here again in a heartbeat. None of the above were enough to make me disinclined to recommend the hotel to others. Lisez la suite

I decided to take my two teenagers on spring break to Chicago and saw Homewood Suites on hotels.com and felt it was the best fit for us! They offer a wonderful full breakfast included, not to mention the manager's dinner on Monday-Thursday nights from 5-7 pm. What a deal!! This is definately a Grand hotel to stay on Grand Avenue! The door men greet […] you with a smile and my son really enjoyed talking with all of them each day! Jonah was especially nice and he gave us some quick tips on what to do in the area and they always aimed us in the right direction so we wouldn't get lost! Starr at the front desk was exceptional and helped us with transportation directions. We really enjoyed the pool, but only thing missing is a hot tub! We will be sure to stay here again...great value with great amenities! Close to shopping and just a bus drive away to all the attractions! Lisez la suite

Very clean, fantastic location. Suite rooms are perfect for families, and you can't beat the price especially with a full breakfast included. highly recommend.

Overall our stay was great! The room was nice and the location is great (only a block from the red line). My only complaint would be that the mattress on the pack-n-play was rock hard (I stuffed towels under the sheet). That being said, it was provided for free so I cannot complain too much!

This hotel had a friendly staff. It was walking distance to a number of major attractions. The added bonus of indoor pool and serve yourself breakfast certainly helped. I wouldn't call this "upscale" but definitely a place I'd consider staying again.

the location is perfect but the room decor is horrible and old looking

Amazing. I can't believe how nice. Full hot breakfast and dinner drink and Snacks. You don't even have to go out for dinner.

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Our family of 5 really enjoyed our stay here. The location is great across from Nordstroms and in the center of everything. Downtown Chicago parking is expensive however the complimentary breakfast and on somedays dinner offset the cost. The pool view from the 19th floor was spectacular. The staff was very nice. The suite was not the greatest with only […] on bath inside the room. I would've preferred joint access to the bath.overall I would recommend and book again though. Lisez la suite

This hotel room worked out great with a baby so that she could nap and sleep and we could still be up in the other room. There was so much space and the breakfast was VERY good! Money Saver For Sure!!!

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What a great place for a family to stay on vacation. Everyone from the doormen to the front desk to the eating area was very helpful, happy, and polite! Room was exceptional! Will travel back to Chicago in the future to re-live our great experience at this fine place! I thought the south was supposed to be known for southern hospitality, but the people […] we met in Chicago, especially the staff at the hotel, set the bar quite a bit higher. Lisez la suite

Please visit this location it's the hidden suite downtown, the view from the 19th floor pool room was great, the staff service was on point, just a great place to stay my husband and I took our daughter and some of her friends for a over night stay and I must say it was great looking forward to going back without the kids.

The pillows were VERY hard. I know it is hard to satisfy everyone, but thought I would put that in so maybe you can have a variation of pillows. We are thinking of coming again (2 rooms) July 14th and hoping you can send us a deal so we don't have to go through GROUPON. We would rather send you the business!

The staff at the front desk and the doorman are always friendly and helpful. The breakfast is incredible. The room is large and clean. The location is great for walking to many sights and great shopping. We stay here often

What I liked most about the hotel was the location. It is right across the street from Nordstroms, the view was nice, and it is surrounded by so many great restaraunts. I would definitely recommend it to out of town travelers.

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I got a great off season deal on this suite and I was very satisfied. I have to say my favorite part was the continental breakfast in the morning. Everything was very fresh and seasoned well. The room was clean and the bed was very comfortable. I even got free late checkout which helped since my train didn't leave until 4pm and I could check my bags […] downstairs and have an early dinner nearby. The front desk staff was nothing but helpful in answering any questions I had. I would stay here again! I feel I got a good value for the money and it is located like a block from Michigan Ave! Lisez la suite

The hotel was great and also the service and breakfast, However he elevator was really slow..

This was a hotel I had not stayed at in Chicago before. I have stayed at many and this one had a lot of room. They are suites ao all rooms have a small kitchen and sitting area with couch, chair and tv. Then the bedroom with a great king size bed in it. The bathroom had the separated shower and sink area which I like when staying with friends. I got […] a great price and would stay here again anytime. The location is fabulous. Very cloe to MI ave and Grand Luxe cafe as well as many other restaurants and bars and shopping. Lisez la suite

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Nice place, the breakfast buffet was very good. Missed the evening get together because our flight was cancelled due to snow, but sounded nice. Close to lots of good neighborhood restaurants and bars.

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