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01 57 32 36 09Avis d'un client Hotels.com envoyé le 26 févr. 2013
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 26 févr. 2013
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 25 févr. 2013
Ce client n'a pas laissé de commentaires.
"hotel central"Avis d'un client Hotels.com envoyé le 24 févr. 2013
hotel tres bien situe, mais chambre petite ,climatisation super bruyante et refrigerateur egalemment tres bruyant , dommage ! Par contre un personnel super attentif.
"Emplacement stratégique pour faire du shopping"Avis d'un client Hotels.com envoyé le 24 févr. 2013
Agréable moment pas de désagréments majeurs , bien que nous n'y ayons passés que deux nuits séparés , c'était correct idéal pour les gens qui doivent faire une escale d'une nuit s'ils doivent partir en croisière !
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Purple Penguin Cafe - Ce café propose des spécialités de la cuisine américaine et sert le petit déjeuner, le déjeuner, le dîner et des boissons. Possibilité de prendre vos repas en plein air (si le temps le permet).
Sauf indication contraire, les frais ci-dessous ne sont pas inclus dans le prix total de la chambre. Si non inclus, ils seront facturés directement par l'établissement, à l'arrivée ou au départ. Les frais peuvent varier, par exemple, selon la durée du séjour ou le type de chambre réservé. L'établissement nous a communiqué que les frais suivants seront appliqués :
Nous avons indiqué tous les frais dont l'établissement nous a fait part. Toutefois, ces frais peuvent varier, en fonction par exemple de la durée du séjour ou du type de chambre réservé.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Hotel sympa, vieillot à l'interieur, nécessite une rénovationAvis véridique Hotels.com
"très bon hotel sur south beach"
Staff impeccable, chambre style art déco superbes, très bon rapport qualité prix, manager francaise: pas de surprise lorsqu'on commande des plats ou des drinksAvis véridique Hotels.com
"Petit hôtel très sympa"
À proximité des transports en commun et en face de la mer. Très bonne situation et décor de la chambre très contemporain et agréable. Le service à la clientèle pour aider en cas de difficulté est irréprochable.Avis véridique Expedia
"Bon rapport qualité prix"
Hôtel très bien situé, suffisamment loin du bruit et tout de même à distance pédestre de Licoln Rd et de tout Ocean Drive. A quelques mètres de la plage. Chambre surprenante car ressemblant beaucoup plus à un appartement qu'à une chambre d'hôtel. Carrelage par terre, salle de bain correcte, bonne literie. Pas d'insectes, de moustiques ou de cafards. […] Les murs sont un peu minces. Une surprise désagréable : le fait de devoir payer obligatoirement "les frais de service", c'est à dire le petit déjeuner obligatoire et les drinks au bar, même si vous n'en souhaitez pas... Pas de parking, mais nous en avons trouvé à côté. Globalement bon rapport qualité/prix. Lisez la suiteAvis véridique Expedia
"Mauvais rapport qualité/prix"
L'hôtel est très bien placé face à la plage et tout près de l'animation nocturne de SoBe. Le personnel est très serviable comme partout aux Etats Unis. Ce sont les seuls avantages. Le hall et la cage d'ascenseur sont sales , la literie épouvantable, la salle de bain minuscule et les chambres face à ma mer très bruyantes la nuit. Le rapport qualité/prix […] est très décevant par rapport au standard américain. Lisez la suiteAvis véridique Expedia
"Pour la propreté et l'emplacement"
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Pour la propreté et l'emplacement"
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Penguin hotel"
L hotel laisse a desirer au niveau de la chambre,l armoire et douche en mauvaise etat et il y a une forte odeur d humidité. Sinon tres bonne emplacement pres de la plage et des rue principalesAvis véridique Hotels.com
"Pas si mal pour Miami beach"
Le lit fait du bruit...la clime aussi..le hall de l hotel est affreux et on te demande une caution de 50 euros par nuit ...mais je connais des autres hôtels à Miami beach et la chambre n'est pas si mal.Avis véridique Hotels.com
"Super séjour dans un super hotel!!!"
Nous avons passé 10 nuits dans cet hotel situé sur Océan Drive en face de la mer et à 5 minutes de toute l'effervescence de South Beach.Collins Avenue et tous ces superbes magasins se situe juste derrière. L'hotel est vraiment confortable avec un super plafond en dollars dans les couloirs....Ou comment être vraiment dans l'esprit USA dès votre arrivée […] à Miami Beach. Nous y retournerons sans aucun problèmes et avec beaucoup de plaisir quand nous aurons le bonheure de repartir à Miami... Lisez la suiteAvis véridique Expedia
"Hôtel Penguin"
Chambre pas très propre et peu entretenue, douche quasi-inutilisable, hôtel extrêmement sonore, climatisation super bruyante... Bref, à part l'océan à proximité, rien de bien génial dans cet hôtel de seconde catégorie.Avis véridique Hotels.com
"Great Hotel"
This hotel was perfect. It's right on Ocean Drive and just a short walk from everything!! The beach is right outside the hote also. The service here was great as well. Very friendly staff.Avis véridique Hotels.com
Réponse de la part de The Penguin Hotel Hi John. Thank you for your review. We are so glad to hear you enjoyed your stay with us, and that you were pleased with the location of our hotel and the service from our staff. We certainly hope you make the choice to come visit us again in the future.
"Good location but below average condition"
I stayed here because it was a last minute deal and cheap. But you get what you pay for. Small Cheap Noise.Avis véridique Hotels.com
"dream say what?"
yes I do understand that we stepped back in time but the rooms needed much help. If you are selling the Bogie and Bacall experience than do so, otherwise update the bathrooms and sleeping areas and at least install a quiet air conditioner that is (not) behind a heavy drape, get a coffee pot in the room, and rearrange the furniture. Get rid of the red […] transparent bed side 1960's plastic box. We were not crazy about the car parking and the rates seemed high considering zero choices. The breakfast arrangements, meager. We walked to a neighbor the next day. The people were great, the service was prompt and courteous and the building was cool but behind the doors, come on. We planed this for a long time, a sad disappointment. We will not go back. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de The Penguin Hotel Hello, Jay. We appreciate that you made the choice to stay with us and that you took the time to share your thoughts. Although we are happy to hear you were pleased with the service you received from our staff, and the look of our facade, we are disappointed that your experience with us fell short of expectations. We apologize that you were disappointed in the upkeep of your guestroom and bathroom and some of the furnishings in your guestroom, and we will certainly take your helpful feedback under consideration when we make future updates to the hotel. Thank you again for your review.
The hotel was reasonably clean, but very outdated and worn. The location is great though!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Worst experience"
The hotel was filthy and unclean. The shower was broken - sheets were dirty - not worth the $200 they charged me for a day at all. Only one plus is location - it is right on the ocean drive.Avis véridique Hotels.com
Réponse de la part de The Penguin Hotel Hello, Harshad. We appreciate you taking the time to share your thoughts about your recent stay, although we are disappointed to hear your experience with us fell short of expectations. Although you seemed to be happy with our location, we apologize for your disappointment in the cleanliness of the hotel and for the inconvenience of your shower being broken. We thank you again for your feedback and will be sure to address the issues you brought up with our staff.
"DO NOT STAY HERE EVER"
This hotel was featured on Hotel Impossible on TV, which turned it around to a beautiful hotel on TV. It is NOTHING like that in person. LOBBY: When you walk in, you can see they do not care about upkeep or cleanliness. The white leather dining chairs were all dirty with dirty hand prints on the top. The couches in their lobby were covered with an old […] couch cover that had stains and dirt marks. There were clumps of hair on the floor. The bar area was filthy. The hallways are very dark and narrow. ROOM: The room was disgusting. The floors were very dirty, leaving chalky marks on my bags. The beds were very old, sinking in on each side and very uncomfortable. The sheets had MULTIPLE BLOOD STAINS on them. The walls were covered in dust. Dust was all over the place. The handle to the faucet in the bathroom came off. FOOD: All of their food is made in the hotel across the alley behind the hotel. This includes the continental breakfast that was really just toast, cereal, coffee and orange juice. By the looks of everything else, I would never eat there. We had to go through a back alley to get to the other hotel to eat. VALET: The valet took 30 minutes to get my car. Worth it to pay $30 a day to valet than $20 per entrance to parking garage. SERVICE: The people there were nice, but nothing worth mentioning. When I told the lady at the front desk about our experience, she couldn't have looked any more disinterested. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de The Penguin Hotel Hello, David. We apologize that your experience with us was not what you had hoped. Your feedback is very important to us and we will be certain to address the issues with the cleanliness of your guestroom and the overall hotel with our staff, as we certainly do not want our guests to feel uncomfortable during their stay with us. Although you found our staff to be nice, we are sorry our front desk staff was not more sympathetic to your experience with us. Thank you again for your helpful comments.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"hidden fees"
the hotel was pricey, it's frustrating to learn you have to pay $19+tax/day resort fee upon arrival on top of what's paid. When booked I paid for 3d person to stay in a 2 beds room, but resort fee only included breakfast for 2. Breakfast is cheap. The beds were squeaky and uncomfortable. The only good thing is location.Avis véridique Hotels.com
Réponse de la part de The Penguin Hotel Hello, Alena. Thank you for your review. We are glad to hear you liked the location of our hotel, although we are disappointed to hear that your experience with us fell short of expectations. We apologize for the issue you had with breakfast, and we certainly would have been happy to accommodate the third member of your party. We are also sorry for the issues with your guestroom bed, and we appreciate you bringing them to our attention. Thank you again for your helpful feedback.
"love the hotel"
The only thing I didnt like was the bed seems alike cheapAvis véridique Hotels.com
"Penguin Hotel in Miami"
The staff at the Penguin was the best we have ever had. We have stayed at much more expensive hotels and the staff could not compare to the Penguin . The room was clean and the bed was very comfortable. You will have to pay for valet parking unless you want to keep going to the parking meter across the street and put in money. It's like that at most […] hotels in Miami. Parking is scarce. I would recommend The Penguin Hotel to anyone. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de The Penguin Hotel We appreciate you taking the time to send us your review. We are thrilled to hear you were so pleased with our staff, as we do take great pride in providing our guests with friendly, helpful service. We are glad that you were pleased with the cleanliness of your guestroom and that you were comfortable in your bed. Thank you for your recommendation and we certainly look forward to seeing you again in the future.
"Great Stay"
I liked it, I stayed on the 1st floor....great location. Less noisy than most parts of the strip.Avis véridique Expedia
"Maybe OK for one night...."
The staff we interacted with was nice, the location was good, and the view was nice out the front (I wouldn't want any of the rooms that look out over the alley or the back of the hotel). We only stayed one night before a cruise, and one night was enough. The rooms are old and dated and much in need of maintenance. Not to say they were dirty, just run […] down. The tub looked so decrepit that neither of us even took a shower before we checked out. The TV was basically just a fuzzy mess, nothing came in clear. We'll stay someplace else next time. Lisez la suiteAvis véridique Expedia
Réponse de la part de The Penguin Hotel Thank you for your review. We are happy to hear that you were pleased with the service from our staff and the view from your guestroom, as well as the location of the hotel. We apologize that the upkeep of the hotel was not what you had hoped and we do appreciate you bringing it to our attention. We thank you again for your helpful feedback, as it helps us to better understand the wants and needs of our guests.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"great location and good room"
great place to stay right across from the beachAvis véridique Hotels.com
"Great price great location"
Only problem I had with this hotel was the bedding was to small for the bed an kept coming offAvis véridique Hotels.com
Poor customer service at front desk. I was offered warm water in 85 degree weather.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"tHE PENGUIN"
VERY GOOD EXPERIENCE.THE ROOMS ARE CONFORTABLE. THE HOTEL IS CLEAN.A WANT TO GO BACK.Avis véridique Expedia
"Good for young people in Miami"
It was a great location because I could wake up every morning and just walk across the street to get to the beach, but it was also a touristy area. There were many restaurants but most of them were not places I would chose to eat.Avis véridique Expedia
Réponse de la part de The Penguin Hotel Thank you for letting us know about your recent stay. We are happy to hear you liked the location of our hotel and it made it convenient for you to get to the beach each day. We are disappointed to hear that you did not visit the nearby restaurants, but we appreciate your feedback about the area. Thanks again for your review.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Great location and courteous staff. Hotel needs some improvements but nice place and the price was right. We would definitely stay at The Penguin on our next visit.Avis véridique Hotels.com
"Penguin enthusiast"
stayed at the Penguin for the BCS nat'l title game with 3 of my buddies from college and had a great time. room was way bigger than we expected with a double bed, futon and rollaway bed plus 2 flatscreen TVs. cant beat the location and the people at the front desk were friendly and accommodating. loved the quirky dollar bills on the hallway ceilings. […] overall, liked this place a lot. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good base for a stay in South Beach"
Check-in was smooth with friendly and helpful staff. Bedroom was clean and airy with effective (if noisy) A/C. Strong shower with plenty hot water. I picked this hotel for location...right on the strip with access to shops, bars and restaurants. Optional resort fee USD15 per room per night gives wi-fi, 2 drinks at bar during happy hours and continental […] breakfast at nearby sister hotel. This is an OK price for wi-fi and a couple of beers...the continental breakfast is nothing to get excited about coffee/juice/toast. Lisez la suiteAvis véridique Expedia
"Nice hotel for the price"
We stayed here because of the location on the beach and also close to shops and many eating establishments. There is a $15 resort fee per room which gives you Internet, 2 cocktails in bar, water in your room ( although very small bottles) and continental breakfast in another nearby hotel but you don't have to pay it if you don't want the above. Room […] had a fantastic feature wall, very spacious with all the usual bathroom amenities. Elevator quite scary as the building is very old. Front desk staff very helpful and booked taxi for us the next day after check out, we were able to leave luggage and go walking before it arrived. Would consider this hotel should we be in the Miami area again. Lisez la suiteAvis véridique Hotels.com
"Not such a nice play to stay"
There were no plugs, no blankets, and the bathtub did not drain. The staff was nice though.Avis véridique Expedia
"great hotel for teen and adults"
Everything was perfect, the staff at front desk Michael great, the staff at the bar and restaurant wounderfull, the only thing is the quality of the matress, the hotel very very clean, the drinks are very good and they serve the drinks in glass not in plastic cups.Avis véridique Expedia
"Pleasant"
The staff is very helpful , the location is ideal, the room is clean but the bed is not confortableAvis véridique Expedia
"location"
good location for the price.Avis véridique Hotels.com
"GREAT HOTEL FOR FAMILY, AND BUSINESS"
Our stay was GREAT! The staff, very professional and pleasant. We will be back!!Avis véridique Expedia
"The friendly Penguin"
this Hotel in a very good location, very close the beach !! also close to the Stores. The price for the quality of it is reasonable. At the reception the personal was friendly.Avis véridique Expedia
"The Penguin Hotel, Miami"
The food was economical and very delicious!!! Long hall to our room was like a dungeon, dark and drab. Our room was small but tastefully decorated. Our room did has a refrigerator, a safe, hair dryer and ironing board. The room had lots of storage area. The room had a window air conditioner that was frozen over but my husband actually fixed it. Wifi […] was not free but could be purchased for nearly nothing. The room was spotless and was kept spotless throughout our stay by the maid. The room was cheaper than many hotels around and was worth what we paid. I would stay at the Penguin again. Mark W Lisez la suiteAvis véridique Expedia
"Great location, overall very pleasant hotel"
Great location, nice staff, room was fine. I was happy with my stay! The only thing is that there was just a thin door between my room and the one next to me and I was yelled at by neighbor just for speaking on my phone.Avis véridique Expedia
"penguin"
The rooms were small but clean and comfortable. The included breakfast was not very good. Would recommend the meal at the restaurant instead. Would stay there againAvis véridique Expedia
"Avoid this Hotel"
The room was dirty, sheets stained, and had an unbearable stench of air freshener. The bed was uncomfortable and the only window covering was a sheer, white veil which made it seem as if we were sleeping directly on the beach once the sun rose. There are far better options in the area. We switched to the Riviera Suites (one of the South Beach Group's […] hotels) and were much happier. Lisez la suiteAvis véridique Hotels.com
"South Beach - Intimate & friendly"
This little hotel is well located, friendly and good quality. The appearance of the reception desk is a little off-putting, and there are some modest signs of wear around the public corridors, but the staff is great, the rooms are clean and the hotel is a good value,Avis véridique Expedia
"Great hotel and fabulous location for the price"
For the price, the quality and location can't be beat. My husband and I have stayed at several similarly priced hotels on the same beachfront street, and this was by far the best for the price. The penguin theme is cute. The hotel staff was very nice and helpful.Avis véridique Expedia
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