We stayed at the Chancellor for 3 nights and it was a great value for money hotel plus located in the centre of malls, restaurants and bars! The older style of the hotel was charming even though the shower was over a bath, which is annoying to me. The service was great and I'd definitely stay there again.Avis certifié Hotels.com
Perfect to be so close to everything at Union Square, although I imagine if you have a room facing Powell the tram could make it a bit noisy. Staff very friendly and the complimentary coffee, cookies, apples and ice water in the lobby are a nice touch. Room service ends very early but plenty of places nearby to get something to take out and bring back […] to the room. Love the bedding. Lisez la suiteAvis certifié Hotels.com
The hotel was very convenient for getting around SF. The room was OK but 'tired' looking and the bathroom especially, could do with a makeover. There are only two lifts and these seemed to break down from time to time so it was sometimes necessary to wait longer than should be required. A very good breakfast was offered in the restaurant, with good […] service. The staff on the desk in the lobby were particularly knowledgeable and helpful, advising on the best way to get to AT&T Park for the MLB match etc.. Would certainly stay there again. Lisez la suiteAvis certifié Hotels.com
"Great central location"
Nice neighborhood. Lots of great food nearby. Close to Union Square and other mass transit. No air conditioning, but you don't need it in San Francisco. Having a window I could open for fresh air was nice. The hotel is 100 hundred years old, but it has been maintained and updated well, The staff were excellent and very helpful, especially the friendly […] and knowledgeable bartender. I would definitely stay there again. Lisez la suiteAvis certifié Hotels.com
"noisy, but nice"
I loved everything about this hotel. It had friendly and helpful staff, the hotel was in a great location where you could catch the trolley across the street, the room was small but well decorated and the price was great. The only problem was the crazy loud street noise. It was as if the windows were open all night. I heard the trolley dinging, people […] singing and all kinds of traffic. Overall I likedit, but iI wouldn't stay there again. Lisez la suiteAvis certifié Hotels.com
"Close to neighboring restaurants"
Stay was great. Bed wasn't as comfy as it looked. Step into bathroom was odd at times. Wish there was A/C in the rooms. Overall I would probably stay at this hotel for the right price again.Avis certifié Hotels.com
The Chancellor was a very pleasant hotel. It was close to awesome eateries, union square and china town.Avis certifié Hotels.com
Hair in the refrigerator on check in was a downer. The failure of the lady at the front desk to report my non-working safe to maintenance when I called in the evening of May 19, 2014 was another downer. Also, the bellman's contacting a limo instead of the taxi on check out was not to my specifications. Other than that, housekeeping was very good and […] the maintenance man was genuinely sorry for the front desk's failure when he came after I called the second time. Lisez la suiteAvis certifié Hotels.com
Rooms need updating. Sink was cracked. Landing outside window was disgusting - cigarette butts and beer bottle tops everywhere. I could easily hear the person in the next room. But it is convenient to Union Square and the cable car, plus many fabulous restaurants and shopping...Avis certifié Hotels.com
"convient to transportation for all city sights"
Enjoyed it, met my niece there . She and husband on thier way back to New Caledonia. Was unusually warm and without air ,a bit uncomfortable. But pleasant stay anyway. Had difficulty fining a place to stop and unload car.Avis certifié Hotels.com
"Fantastic Location in SF"
I recently stayed at the Chancellor Hotel and the location was the best. My girlfriend and I had plans to do a multitude of different things at different locations around the city and the Chancellor proved to be a great choice. You are seconds from shopping at Union Square and a cable car stop is just steps from the lobby. Market Street is also within […] short walking distance. Comfortable beds, great service, and a great breakfast. Did not have a single complaint. Lisez la suiteAvis certifié Hotels.com
Rooms are small but cleanAvis certifié Hotels.com
Small rooms but clean and comfortable beds. Free wifi and free coffee. Hotel and surrounding area felt safe.Avis certifié Hotels.com
"Perfect location with amazing service"
Hotel location was great, perfect for shopping. Even though the hotel is a bit old fashioned and run down, the rooms are still pleasant to stay in and the bed is extra comfortable.Avis certifié Hotels.com
Location was fantastic! Needs some updating. Didn't use hotel, except to sleep in.Avis certifié Hotels.com
My family and I really enjoyed our stay at Chancellor hotel in union square. Very close to shops and restaurants. The rooms are really clean and smelled nice and fresh. Prior to our stay in chancellor, we we're at another mainstream hotel close by and our room had this old/moldy smell. Chancellor hotel also offers a pillow menu, which I thought was […] neat. They also have a small fridge in the room, which came in handy for storing baby food that were perishable. The free wifi was a plus! All in all, we loved our stay in this hotel and will stay here again for sure. Lisez la suiteAvis certifié Hotels.com
"We will stay here again!"
Excellent location--we did not have a car and had no trouble getting wherever we wanted to go. Great restaurants within steps of the hotel as well. The room was actually larger than anticipated--just the right size! Service was excellent--will definitely make this our go-to downtown SF hotel.Avis certifié Hotels.com
"Our favorite hotel from our whole trip!"
We stayed one night in the Chancellor on a road trip up the west coast. It was by far the best hotel we stayed at the entire trip. The location was great, the staff was very helpful and friendly, the room was quaint and comfortable, and the extra amenities were fantastic! I loved that they have a list of several different pillows you can use, including […] a memory foam and one that reduces snoring! I will absolutely stay here when I come back to San Francisco! Lisez la suiteAvis certifié Hotels.com
On first impression one would think this is quite a dated hotel, and certainly there are aspects that seem a bit old and worn. However, the service provided was outstanding, the beds comfortable (the pillow menu had that extra bit of class), and the rooms surprisingly quiet given we were overlooking Powell Street where the cable cars ring their bells […] constantly and bagpipe and trumpet playing buskers hang around Union Square! Apart from a shower curtain that tended to leak onto the floor, we would find it hard to fault anything with our stay. Would definitely stay here again. Lisez la suiteAvis certifié Hotels.com
"Overall, a good experience"
Well centered, staff friendly and helpful. I stayed 4 nights after 10 days of travelling across the East coast. The rooms are not that big but I guess enough for a few nights. We were 2 and needed seperate beds and we were given single beds (they seemed small) with pillows too high for my comfort. Shower was fine but it is screwed to the wall and I […] had to bend over to get any water on my face/hair as I am 6ft1 (185cm). Location is great on Powell Street with transport to take you anywhere including famous cable car but If you stay on the street side of the hotel, I guess you will get the discomfort of having the loud cable car. We stayed on the back side of the hotel and we had the ventilation next to our windows (4th floor). Despite them being closed you could still hear it. Could be a problem for some. The hotel offered to put us in a higher floor. So hotel staff is nice ;) I would stay here again :) Lisez la suiteAvis certifié Hotels.com
Old hotel. No air conditioning. Small, cramped room and bath.Avis certifié Hotels.com
Great place in a prime location! Highly recommendAvis certifié Expedia
Perfect location. Friendly, helpful staff. Loved having adjoining rooms - we didn't even request that! We will be back!Avis certifié Expedia
Staff were friendly and very helpful. Room was clean and quiet.Avis certifié Expedia
"Interesting 100 year old property"
Small room, but visually very nice. Comfortable bed. No A/C in rooms but you can open the window, which made it okay.Avis certifié Hotels.com
"Union Square Location"
I was stressed and exhausted during this trip, so the wonderful atmosphere and helpful, friendly staff at the Chancellor were doubly appreciated. I couldn't believe how kind and helpful every single staff member I dealt with was. Kudos to all of you! The room felt fresh and inviting and was spotless, the toiletries were very nice, and the jar of hard […] candy and the coffee, tea, water, and cookies were lifesavers. My only complaints were I couldn't figure out the heating system, and suspect I needed to use the portable heater. I was too tired to mess with it. The bed sagged. I hope the hotel is in the process of updating the mattresses. WiFi was very important to me and it was easy to access and worked well. Lisez la suiteAvis certifié Hotels.com
"Great location, great price"
My husband and I stayed here for two nights on vacation in April. The location was amazing! The room is not huge, but we spent very little time in there and had no problems with it. Hotel was very clean and the staff was friendly and helpful! We loved that they provided an umbrella in the room for guest use during the stay! Would definitely stay here […] again and/or recommend to friends and family! Lisez la suiteAvis certifié Expedia
Great location, easy to get to. Fantastic room and serviceAvis certifié Hotels.com
"Quaint hotel and a pleasing stay"
The hotel was in a prime location for those wishing to visit downtown San Francisco. It was a quaint hotel with a pleasant atmosphere.Avis certifié Expedia
Lovely hotel , excellent location for visiting everything in San Francisco without needing a car. Room was spotlessly clean. Coffee and cookies were great and available all the time.Avis certifié Expedia
"All in all, a nice night."
Great option for an affordable, comfortable, stay on Union Square. The lower level rooms can be noisy.Avis certifié Expedia
"Nice central location"
Enjoyed san francisco and the great attractions many parts are how they were many years agoAvis certifié Expedia
It was greatAvis certifié Hotels.com
"GREAT HOTEL ON THE SQUARE"
WE LOVED IT! LOVE THE CHANCELLOR LOVE THE LOCATION LOVE SAN FRANCISCOAvis certifié Hotels.com
"What a great find"
Great boutique hotel, leaves the big brands for dead. Great location, very friendly helpful staff. Fridge in room, walk in robe very nice compact room, free chilled water, coffee /tea, apples, cookies, popcorn & muffins in foyer. Great little bar at very reasonable prices & to top it all off, very good prices considering the location & everything else. […] One not to miss when in San Fran. This is a very well maintained 100 year old historic hotel. Lisez la suiteAvis certifié Hotels.com
"Great Hotel, great location"
Nice hotel; great for the money. Right in the heart of Union Square. Rooms are small but very clean and comfortable. Good coffee available all day long in the lobby. They even have cookies and popcorns. Will come back again.Avis certifié Hotels.com
It seemed a bit overpriced given that it is a bit out-dated. Bathroom was very out of date, tub had significant wear and tear and there wasn't much space to move around. Staff was extremely helpful throughout the whole stay.Avis certifié Hotels.com
"Good Choice on Union Square"
The Chancellor Hotel is located on Powell St which is a major cable car route, which makes getting to anywhere in the city a snap. It is also located only 2 blocks from the Bart station. The staff were very friendly and quickly addressed a reservation issue we had. The only downside, the rooms are very small and king-size beds are not available. But […] all-in-all good choice in the heart of the city. Lisez la suiteAvis certifié Hotels.com
We stayed at the Chancellor for one night upon completion of a long cruise. We couldn't have been happier. The staff was even more friendly and professional than the best reviews we had read had lead us to believe. The room was extremely functional and very nicely decorated. The location perfect.Avis certifié Hotels.com
Very welcoming with nice touches. Tour desk was so helpful and patient with us. Must eat at Sears, next door!Avis certifié Expedia
"A little gem"
I always stay at the Chancellor when in San Francisco. Great location, pleasant and helpful staff, great breakfasts at a reasonable cost, apples and cookies and an inexpensive hotel room relative to others in San Francisco. Very conveniently located. We took the BART from the airport, walked around the corner to pick up a rental car. And of course wifi […] and a room safe. Lisez la suiteAvis certifié Hotels.com
Best location for the price. A good touch was the availability of tea/coffee/cookies throughout the day and night at the lobby. My wife loved the cookies but were a little disappointed that the chocolate chip ones were always out as they seem to be a favorite of other guests too. There was a pillow menu and I was able to get one to suit me but the queen […] bed was a little uncomfortable for me. It seems a little smaller than the one in my own bedroom and therefore was a tight fit. Also the sleeping surface was not flat and bulged towards the center leaving one sleeping on a sloping surface on either side. However will consider staying again if visiting the city in future. Lisez la suiteAvis certifié Hotels.com
Excellent location. Close to everything. Staff are friendly. We will definitely stay in this hotel again.Avis certifié Hotels.com
"The hotel staff were very helpful and nice."
When I checked in they noticed I had a cane so they offered a chair for the shower which was very useful.Avis certifié Expedia
This was our first time in SF. Location is very central, lots of shopping, restaurants, bars, park, and transportation. Hotel was nice Euro Style. Rooms not big, but at least had room for bed, extra chairs and desk/dresser. Views are to be desired, ugly Fire Escape room 702, facing building across the street. You are on a Trolley street, across from […] the park, so we enjoyed the bells of the trolley ,and the music of a trumpet player in the park. The bar in the hotel was not very pleasing, almost like a coffee nook. Lisez la suiteAvis certifié Expedia
Great location. Very good staff. Room very quiet. Windows open to let in fresh air. Classy, tastefully decorated. Restaurant and bar service and food were quite good.Avis certifié Hotels.com
"OK hotel on Union Square"
I think the location is this hotel best feature, the rest is ok. I chose this place because it was a good deal and I wanted to spend most of my money on activities and bars/restaurants.Avis certifié Expedia
Had good service from the Hotel and particularly the travel desk was very helpful and friendly. The only let down was the size of the room was very small. It was difficult to find room for the suitcases (2 lrg & 2 carry on) without tripping over things.Avis certifié Expedia
"Nice hotel, great location!"
Hotel was very quaint and comfortable. The location was good and I would definetly go back.Avis certifié Expedia
This was our second time at the Chancellor which is located right on Union Square. Helpful staff & clean comfortable rooms.Avis certifié Hotels.com
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