"No air conditioning"
The hotel's rooms don't have air conditioning.Avis certifié Hotels.com
"A real find"
friendly staff and well kept hotel in a fab location! Had read the rooms were small however was pleasantly surprised to find a good sized room with large room for storageAvis certifié Hotels.com
"too expensive for size of room"
The hotel is nice but the room is very small, very warm with a view of structure of signs. The location is excellent but the price for the room for 4 nights was too expensive for the size and convenience of room.Avis certifié Hotels.com
The staff was very pleasant and helpful. One example: I needed a box cutter for a shipping tube and not only did maintenance take less than 2 minutes to get to the front desk with one, he did a great job of cutting what I needed and was a good conversationalist. The rooms are a bit small and old, the closet was so moist and stuffy I didn't store anything […] in there, and the water pressure in the shower was somewhat weak, but the room was clean, bed firm, and the price and location can't be beat. Lisez la suiteAvis certifié Hotels.com
"Close to shops, nightlife, buses, and Bart."
The staff was incredibly hospitable, place kept well, and had easy access to main lines with Market St. just a few blocks down. Best part of my stay was being able to hear a Union Square street performer play his trumpet at night from the 13th floor. I must add that the fan above the bed accommodated more than enough for a unit without AC.Avis certifié Hotels.com
"good for the location and price"
The room was correct, but little bit noisy. Some Strange People yelling at night in front of the hôtel.Avis certifié Hotels.com
Room was quite small, but expected with this location. Everything about the hotel was satisfactory, except there was no bath only a shower in the room. The reception and lobby staff were excellent, along with the location and local transportation links from the hotel. Make sure you get your MUNI pass from the tour desk. For $22 it gave us 3 days of […] unlimited travel within the tram, cable car & bus system ( a single one way journey on the cable cars cost $6). Well worth a stay. Lisez la suiteAvis certifié Hotels.com
"charming, cozy and close to all must-see sights!"
It was clean, cozy, and charming. The room service was exceptional. I couldn't of asked for a better location. I will stay here again the next time I'm in San Francisco.Avis certifié Hotels.com
"A good choice"
I stayed at the Chacellor during the America's Cup and Openworld Conference when EVERY hotel room in SF was occupied, so I cant rate the price/value. We had messed up our booking and the hotel staff were 11 on a scale of 1-10 for helping us out. Thank you! Location is 1/2 block from Union Square, right on the Powell St Tram; Walk to shopping, Moscone, […] Non Hill, Financial District. Rooms are typical size for SF. A little older than some, but comfortable nonetheless. Lisez la suiteAvis certifié Hotels.com
"central and also to BART station"
very pleased. excellent breakfast (not incl)Avis certifié Hotels.com
"Short trip in San Francisco"
The hotel was in a perfect location. Bedrooms were small but comfortable and clean. They offer complimentary tea, coffee and small snacks down in the lobby and there is an on-site restaurant that offers reasonably priced breakfasts. In the surrounding area there are lots of restaurants and cafes. A good choice for sonewhere to rest after a day sigh […] tseeing. Lisez la suiteAvis certifié Hotels.com
Pricey but centralAvis certifié Hotels.com
this hotel is in excellent location almost on top of Union Square, everything was extremely clean, comfortable bed. coffee (on tap) and tea making facilities in lobby with proper takeaway cups so easy to take to room, also good cookies. this is not your standard modern hotel, its an older property and rooms are very nice, sound proofing also good. some […] might see it as a little tired, but equally can be seen as something a little different - would stay again without hesitation. Lisez la suiteAvis certifié Hotels.com
This hotel was further proof that tipping in the USA is a dated concept. A gratuity used to be offered for service which typically resulted in above average to exceptional service. Now it is an expected concept and service offerings are little to non existent as the Chancellor proved time and time again. Very disappointed with service and staff communication […] throught our stay. Will return to SF but never to this hotel. Lisez la suiteAvis certifié Hotels.com
very good. Bedroom rather small though. enjoyed free cookies tea coffee water etc at any time you like. Good location. Staff very helpful. Free internet use at any time.Avis certifié Hotels.com
"It was a great hotel."
I loved how it was close to everything; walking distance to the cable cars, the Bart, the shopping centers and restaurants. The room itself was great, very comfy & very clean. I would definitely stay there again.Avis certifié Expedia
"Ideal for exploring San Francisco"
The Chancellor is yards away from Union Square, the city shopping and cable cars run right past the entrance. It was reasonably priced and there was always free coffee and cookies in reception. The room was quite small but had everything we needed for our 4 night stay. Staff were friendly and helpful. We had to call maintenance when the safe in our […] room wouldn't open and a very pleasant man was at our door within minutes to fix it. The Hotel has a small bar and restaurant although we didn't use either preferring to go out and explore the city. Lisez la suiteAvis certifié Expedia
Had a great 3 night stay in August 2013. Hotel is in an excellent location, comfortable and clean and is great value for money. Tried the breakfast on 2 mornings, this was tasty and also good value for money. Staff were all friendly and helpful.Avis certifié Expedia
The Chancellor is a good deal in an excellent location. The staff is helpful and friendly. The rooms are smallish and have no AC, but the ceiling fans are great. There is noise from the street or from the AC of surrounding buildings (if you have a room in the back), but that is the price of the location. We have stayed there three times.Avis certifié Hotels.com
"Best location in Union Square"
We had a great time on our San Francisco vacation, and much of it was due to the Chancellor Hotel. The location is perfect..very centrally located. It's next door to Sears Fine Food, with the best breakfast.The hotel staff couldn't have been more helpful. If there was something they didn't already think of, they would get it for you. The hotel is nearly […] 100 hundred years old and so charming..fresh paint, big down comforters, all kinds of sleep pillows, old sink and tub and perfectly clean. Lisez la suiteAvis certifié Expedia
"Nice location downtown"
The hotel was fine except for the bed was not very comfortable and you could hear the elevator and outside noise all night long. No air conditioning which meant you had to open a window which increased the noise and coincidentally made my room smell like french fries because it was right next to the exhaust vents of the kitchen.Avis certifié Hotels.com
"Nice hotel by the Union Square"
We arrive early and the front desk was flexible about check-in time. Everything went smoothly well, made our short stay enjoyable.Avis certifié Expedia
"Convenient but tight quarters"
The hotel is convenient and close to all shopping and nightlife.Avis certifié Hotels.com
"Very good location-Quiet hotel"
It was our first visit to San Francisco and we really enjoyed the location of the hotel. We had the room 709 witch is located at the back of the hotel and it was really quiet. The cable car passes right in front of the hotel and the MUNI buses passed just around the corner. The breakfast was really good and the service was excellent. We commend this […] hotel to anyone visiting SF. Lisez la suiteAvis certifié Hotels.com
"Fantastic location; lovely thoughtful touches"
Very slick, friendly and a fantastic place to stay with Union Sq and plenty of restaurants nearby. The room was very comfortable, although small, but this is a city hotel, so space is at a premium. It was everything we hoped for and an excellent place to stay in SF. Some reviews said it was noisy, but we had a room to the rear and when the windows were […] closed it was perfectly peaceful. It was well-placed for the cable car, wine tour pick-up and buses. Lisez la suiteAvis certifié Expedia
"Good location, slightly tired decor."
The hotel is right next to Union Square so perfect for shopping and very close to the tram and bus stops. The building is obviously old and the decor and room size reflected this.Avis certifié Expedia
"Hotel with a heart in the heart of San Francisco"
The Chancellor Hotel was the perfect place for me to stay during my first visit to San Francisco. Across the corner from Union Square, it's location couldn't have been better-close to restaurants, shopping, trolley cars, BART station, sight-seeing bus stops, China Town, Grace Cathedral. Although considered a boutique hotel, it was large enough to have […] its own great restaurant-Luques-and small bar area, as well as an in-house sight-seeing co-ordinator. But it was small enough to be personal-almost a family feel. Truly a hotel with a heart. Lisez la suiteAvis certifié Expedia
"Small Hotel, No room to move,"
3 Star overpriced, Run like a backpackers. Not much more to say other than I did not lick this hotel.Avis certifié Expedia
"Centre of town on cable car line"
Fun location in centre of town. Cable car passes front of hotelAvis certifié Expedia
"Good location but not worth the money"
The best thing about this hotel, apart from the very good location, was the complementary hot drinks service available in the reception area 24 hours a day. The room was barely acceptable for the cost and the bathroom was very small and distinctly shabby. The walk-in closet was welcome but was poorly aired and our clothes always felt damp. Reception […] staff were very knowledgeable but not particularly friendly. Lisez la suiteAvis certifié Expedia
Loved the pillow menu. Staff very helpful. Found it is worth paying for valet parking/garage when booking as when arriving at night is not convenient to walk the few blocks with suitcases down the street. Very quiet interior; busy exterior traffic. Concert going on at Union Square at night was fun.Avis certifié Expedia
"Great Value on Union Square"
Had an outstanding stay. Friendly, helpful staff. Very comfortable room and bed. Great location on Union Square, close proximity to Chinatown. Highly recommend.Avis certifié Expedia
"Charming, beautiful clean hotel."
Hotel is half a block from Union Square. Free coffee, apples and cookies. Great deal on rental cars. Helpful friendly staff. Charming, comfortable room. No a/c but none needed. We stayed for 3 nights on a belated honeymoon. And absolutely loved it.Avis certifié Expedia
"Pleasant in the hub of Union Square and shopping"
My husband and I stayed here not knowing the exact location. If you want to shop all the big department stores stay in Union Square. If you want to be on the Wharf near the water then do not chose this location . It does have the trolly right outside the front door and the electric bus drops off two blocks away. As for the staff they were pleasant also […] the gentleman at the tour desk was great. The room was a little small but we just needed a place to sleep very clean. If you want outside air it will be noisy but extremely quiet when windows are closed. I would recommend this hotel and would stay there again. If you like Irish coffee please be sure to go to the Buena Vista!!!! Lisez la suiteAvis certifié Expedia
"I love the location. The staff is wonderful."
We have been guests at the Chancellor many times over the years and always enjoy our stay.Avis certifié Expedia
"Excellent placed hotel"
Very comfortable and location right in the middle of a great place, cannot find one better for the price paid.Avis certifié Hotels.com
"Old hotel close to the shops"
Hotel staff were very helpful however it was very noisy in my room and I was lucky to get a few hours sleep at night. Also the rooms were very hot only with an old ceiling fan which didn't do anything. The hotel is in a good location close to all the shops.Avis certifié Expedia
"Nice hotel for the location, great price!"
Good hotel, much cheaper than others close by, great location, great price. Hotel Restaurant: very reasonable prices and good food~!Avis certifié Expedia
Great hotel.Trolley right outside of the front door. Close to many of the areas attractions. A well maintained classic hotel with lots of charm and character (in a good way). Will consider staying again if I get back to SF in the future.Avis certifié Hotels.com
"Close to the Wharf and sightseeing"
Comfortable; although the room was a bit small in size, it was very clean and quite nice. Will visit there again.Avis certifié Hotels.com
"Great location to explore San Francisco"
Enjoyed the hotel. Great location, comfortable, good bar.Avis certifié Expedia
"Lovely time in the city!"
Everyone at the hotel was so nice and helpful! Loved the pillow menu!Avis certifié Hotels.com
"It was great! Cute room and great location."
Loved the hotel, bonus it was so quiet! The location is awesome, staff nice, check in smooth. Free wireless was nice and it was easy to login, a rarity now days! And, the pillows -- they were amazing! We loved the hotel! Nice and small and cozy, European feel. Tour desk in lobby was helpful. They allowed us to check in early and that too is a rarity. […] Loved the Chancellor! Small bar looked cozy, didn't check it out though. We did have breakfast in the hotel and it waa yummy, plus we had a 10% off coupon given to us during check in. Another bonus, there are many, was that the cable cars stop was right in front. Very San Francisco! Lisez la suiteAvis certifié Expedia
"Perfect for sightseeing"
Excellent location very clean, staff very helpful and polite, rooms "cosy" lots of free tea and coffee, choice of bars, restaurants and shopping also on the cable car route.Avis certifié Expedia
"Reasonably priced hotel in great location."
This hotel is centrally located for upmarket shopping and restaurants. Free tea, coffee,iced water and apples/ cookies were a welcome addition. Enjoyed breakfast and the bar staff in the evening always made you feel welcome(particularly Rory :). Although disappointed there were no evening meals served and the bar closed promptly at 9.30.As a couple […] the room was adequate for our needs. There was sometimes some noise from nearby Union square and the ceiling fan sufficed as an alternative to AC. We would stay at this hotel again :) Lisez la suiteAvis certifié Expedia
"Enjoyed my time and would happily return."
We thoroughly enjoyed our stay at the Chancellor Hotel. The Hotel staff were friendly and very helpful. We could see Union Square across the road, and the cable cars travelling up and down the streets from our window. We didn't have to travel too far to find, see and do everything that we planned to do. It was a relaxing stay.Avis certifié Expedia
"Great hotel and super central!"
We arrived to the hotel early, and they were able to check us into our room. We thought we would have to wait around until 3:00. The staff was really helpful, especially the man working the "touring" desk downstairs. We really appreciated the two for one wine deal, that was enjoyed after pounding the pavement all day in the city. The rooms were super […] clean and the bed was a slice of heaven. What a quaint, clean and friendly hotel. Lisez la suiteAvis certifié Expedia
This hotel is in a nice location and has a very helpful staff. The room was clean and the pillow menu was great. However, please be aware that this is an older hotel that has been remodeled so the bathroom is tiny as are the stairways and elevators. However, I would not let this stop you from staying at the hotel.Avis certifié Hotels.com
Great but would have liked the window to open furtherAvis certifié Hotels.com
"Beautiful old hotel, close to night life"
The room was small but, quite comfy. Considering the hotel is 99 years it was nicely upgraded (especially the bathroom). Although the 2 1/2 inch step up to the bathroom was odd (I guess they needed the space to upgrade the plumbing). Very clean and everything was in perfect working order. I would recommend to anyone who wants a hotel next to Union […] Square. Lisez la suiteAvis certifié Hotels.com
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