Avis d'un client Hotels.com envoyé le 7 août 2012
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 6 août 2012
Ce client n'a pas laissé de commentaires.
"parfait pour une étape en famille à Banff"Avis d'un client Hotels.com envoyé le 2 août 2012
une bonne impression Globale. Il faisait chaud dans la suite car les fenêtre avec moustiquaires que l'on pouvait ouvrir étaient trop petites pour faire courant d'air.
"Hôtel bien situé, près de la "Smith Dorrien Trail""Avis d'un client Hotels.com envoyé le 14 juil. 2012
Chambres, service et propreté entièrement satisfaisant
Avis d'un client Hotels.com envoyé le 20 juin 2012
Ce client n'a pas laissé de commentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Établissement vert/durable - Certification de degré 3
Cet établissement participe au programme de certification indépendant par des tiers : Green Key Eco-Rating Program. Ce programme de certification par des tiers évalue l'impact de l'établissement sur une ou plusieurs des catégories suivantes : l'environnement, la communauté, le patrimoine culturel et l'économie locale. Les pratiques touristiques durables de cet établissement ont été évaluées de façon objective par un vérificateur extérieur à ce programme de certification.
Banffshire Club – Restaurant au style et à l'ambiance d'un club écossais, avec plafond voûté et lambrissage en chêne. Les sièges capitonnés en cuir avec clous en bronze ancien et chaises jacobines recouvertes de tapisserie héraldique attendent les clients en quête de sérénité. Les tables sont recouvertes de linge fin, de porcelaine et de cristal. Cuisine nord-américaine contemporaine. Le port de la veste est recommandé (ni jeans, ni de tenues de sport). Il est conseillé de réserver. Il est ouvert pour le dîner du jeudi au samedi.
Waldhaus Restaurant – Bâtiment de style rustique bavarois construit en 1927, à l'origine comme club-house en bordure du terrain de golf. Panneaux de bois sombre, grande cheminée et cellier renfermant une excellente sélection de vins. Spécialités allemandes et suisses authentiques. Il est conseillé de réserver. Ouvert tous les soirs, fermeture saisonnière
Bow Valley Grill – Restaurant décontracté donnant sur la chaîne de montagnes Fairholme. Sculptures et tables fabriquées par des artisans locaux illustrant la flore et la faune de la région. Il possède une cuisine ouverte. Buffets et menu à la carte. Spécialiste du brunch du dimanche. Petit-déjeuner et dîner servis du lundi au samedi ; dîner en soirée ; brunch le dimanche.
Castello Ristorante – Cuisine italienne traditionnelle, vins et desserts. Il est conseillé de réserver. Ouvert tous les soirs, fermeture saisonnière
Waldhaus Pub – Situé sous la salle à manger du Waldhaus. Bar décontracté avec billard et plusieurs téléviseurs. Hors-d'œuvre, fondue au fromage, bières de microbrasserie et bières en fût. Ouvert de la fin de l'après-midi jusque tard le soir ; horaires prolongés les mois d'été.
Golf Course Clubhouse – Situé au club de golf Fairmont Banff Springs, avec une vue superbe sur la montagne, les allées et la rivière. Un service de navettes régulières est disponible depuis l'entrée avant de l'hôtel. Déjeuner, repas légers et boissons ; fermetures saisonnières.
Rundle Lounge – Surplombe la vallée de la Bow. Hors-d'œuvre et cocktails. Thé traditionnel servi tous les jours en après-midi. Ouvre tôt l’après-midi et ferme tard le soir.
Ramsay Lounge – Vaste choix de portos, scotches et cocktails. Ouvert de la fin de l'après-midi jusque tard le soir ; fermetures saisonnières.
Authentically Local Wine Store – Etablissement offrant des dégustations de vin parmi une sélection d'étiquettes canadiennes régionales. Démonstrations de cuisine. Ouvert du mercredi au dimanche, du début de l'après-midi au milieu de la soirée.
Grapes Wine Bar – Bistrot et bar à vins intime proposant des étiquettes canadiennes. Fondues, pâtés, fromages, salades et autres sélections. Appariement des vins avec les mets. Ouvert du début de soirée jusque tard le soir.
Castle Pantry – Pains maison, salades, fromages, soupes et plats du jour. Chocolats et pâtisseries confectionnés localement. Paniers à emporter pour pique-niquer dans la montagne. Ouvert 24 heures sur 24.
11th Frame Games Café – Situé dans le bowling. Jeux vidéo, billard et en-cas. Ouvert de la fin de l'après-midi jusqu'en début de soirée.
Service d'étage - Disponible du petit matin jusqu'à tard le soir.
Les clients bénéficient d'un accès gratuit à la pataugeoire, à la piscine couverte, à la piscine en plein air ouverte toute l'année et au bain à remous intérieur de ce centre de villégiature en montagne.A l'intérieur du centre de remise en forme Willow Stream, les bains à remous, les saunas et la piscine minérale hongroise sont disponibles moyennant un supplément.
Le centre de fitness (avec supplément) est équipé de tapis roulants, vélos d'exercice, appareils de musculation, steppeurs, vélos elliptiques, matelas de yoga, haltères, etc.Des séances régulières de remise en forme comprennent du yoga et de l'aérobic.
Les golfeurs ont le choix entre le parcours de 18 trous conçu par Stanley Thompson et le Tunnel, un parcours de 9 trous.Les lieux abritent cinq courts de tennis ; des leçons sont disponibles ainsi que la location d'équipements.De plus, une patinoire et un bowling se trouvent sur place (avec supplément).Il est possible de faire du ski de fond et des raquettes dans les sentiers du complexe en saison.
En été, les marcheurs peuvent se balader le long de la Bow, jusqu'à ses chutes situées à proximité.En hiver, les montagnes aux sommets enneigés proposent des installations de ski et de snowboard de classe mondiale aux stations du mont Norquay, de Sunshine Village et de Lake Louise.Une société indépendante assure le transport par navettes régulières (avec supplément).
Autres activités saisonnières à pratiquer dans la région de Banff Springs : kayak, croisières d'agrément, sorties de pêche, excursions sur la rivière, descentes de rivière en rafting, promenades en traîneau à chiens, équitation et pêche sur glace.
Les activités de loisirs répertoriées ci-après sont à votre disposition au sein de l'établissement ou à proximité. Certaines peuvent être payantes.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Fairmont à Banff"
Malheureusement l'hôtel vend son nom et sa situation.Après une nuit dans un bâtiment annexe, jai pu avoir une chambre dans le bâtiment principal(ce qu'on voit sur les photos) La chambre est petite, la salle de bain est petite et absolument besoin de rénovation...des traces de rouille et de moisissure dans la salle de bain!! Attention ..parking ...25 […] $/jour !!! On se croit à New - York!! et cerise sur le gâteau l'internet à 14 $/ jour !!! on se croit au 19ème siècle!!! Cet hôtel , a , certes une situation exceptionnelle ,par contre a absolument besoin d'être rénové , et il faut qu'il revoit leur tarification et d'aretter de prendre les clients pour des vaches à lait. Il ne mérite surement pas son prix!! Lisez la suiteAvis véridique Hotels.com
Le service au restaurant n'est pas digne d'un quatre étoiles. les chambres sont petites et un peu vétustesAvis véridique Hotels.com
"Close to all we needed"
Total enjoyment, hope to do it again soon.Avis véridique Hotels.com
"The quintessential Banff experience"
If you make it to this little corner of heaven, treat yourself to a stay in one of the most historically significant hotels in Canada. Coming to Banff and not staying at the Fairmont is truly cheating yourself from an amazing experience in a grand hotel. Sure, some of the rooms are rather tight, but they are spotlessly clean and well appointed. Besides, […] you're there for the view!! Make sure you get a room at the back of the hotel which has a picture perfect view of the mountains. Finally, the service here is unparalleled. We splurged on the Gold level room and the quality of service was well worth it. Right from the time of check-in we were treated extremely well - and this with a pre-schooler in tow! No request was deemed too difficult, and we were always well attended to. This is a lovely old hotel and is very well run; treat yourself to an experience travelers from all over the world have experienced for over 100 years. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Very nice"
This was a nice, clean hotel with high quality service, with a wide variety of services.Avis véridique Hotels.com
"It's truly a castle."
We had forgoten our luggage on checkout. They personally sent a young man to deliver our bags to us. 8 hour round trip. No charge to us. Now that's above and beyond!!!Avis véridique Hotels.com
we were very disappointed,that when we arrived at the hotel at 3;45pm the staff told us our room was not ready and would not commit to it being ready for the 4pm check in time.when we finally found our room,because directions were very unclear,we were very disappointed to see a second rate room for the kingsly ransom of 509.00,I called to enquire as […] to a possible mistake of rooms and was assured that this was a deluxe room,one of the biggest. we have two small children and about the time theywere to be put to bed,this god awful banging started-extremely loud music.We called to the front desk at 10;30 pm,at our wits end,we were told things would be quiet at 11pm, that we were in the same wing as a wedding,don't you think someone should have let us know,no,at 12 it finally got quiet enough to go to sleep,the next morning we couldn't wait to check out.I purchased two 100.00 gift certificates and when I tried to redeem them was told that they were 3rd party and that the room had ben paid for by expedia,so they wouldn't accept them,now,isn't that a kick in the pants....after all that, in order to redeem our certificates WE HAVE TO DO IT ALL OVER AGAIN!!!!!! How do you think our stay was Lisez la suiteAvis véridique Hotels.com
Best vacation ever with my kids! Would highly recommend our itinerary. The falls, iceland parkway, jasper, lake louise. Will return.Probably the most beautiful scenery that one will ever see. Great little town. So much to see.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"luxury comfort"
fantasticAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
The only complaint I have about our stay was the bed. We requested a king size bed and got a queen. Also they put us on the newly renovated floor and the bed was tacoed (sagged badly in the middle). Being on the newly renovated floor you would think the bed would have been new too. Other then that we enjoyed our stay and will be going back. It is a […] beautiful hotel. Lisez la suiteAvis véridique Hotels.com
reception staff excellent- lounge staff impersonal and more interested in washing glasses and talking between themselves than paying attention to customersAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
5 STAR PRICES WITH 2 STAR SERVICE. NEVER STAY THERE AGAIN.. NEVER!Avis véridique Hotels.com
The only down side to the weekend stay was the in-room dining. We ordered in a meal on a Saturday night and for the amount that was paid the food was quite disappointing. Would recommend trying one of the many great restaurants rather than order in.Avis véridique Hotels.com
"February 2013"
Fabulous location, excellent customer service. The food in the restaurants outclassed anything found in Banff itself.Avis véridique Expedia
We recently stayed at the Fairmount Banff Springs. It was an amazing experience. The hotel and location were absolutely beautiful. I can't say enough. I have nothing negative to say. Awesome!!Avis véridique Hotels.com
"Banff Fairmont"
Great Hotrl, Great Service. Only problem Rooms are extremely small. Specially the bathroom. You could barely sit on the toilet nad close the door. The rest was OK as expected.Avis véridique Hotels.com
"fairmont"
The hotel was very busy yet the staff did an exceptional job.Avis véridique Expedia
"Top spot in Banff"
Fantastic experience at the Fairmont Banff Springs for xmas 2012. Staff were wonderful, the hotel was well kept and well equipped.Avis véridique Expedia
"Beautiful, updated, perfect"
I was a little worried about this reservation when I made it because I saw some questionable reviews, but it was stunning and beautiful! It was just the romantic weekend we were looking for. The restaraunts are fantastic. I thought the italian restaraunt was delicious and classy. Breakfast at the grill was god but WAY to much money, could have had the […] same thing at a golden corral however the views were phenomenal and I guess thats what we were paying for. The hot spring pool was very wonderful. We loved walking and exploring the hotel. Lisez la suiteAvis véridique Hotels.com
"Perfect... but not the choc strawberries"
Only complaint is don't order chocolate covered strawberries because the chocolate tastes like wax... Other than that a gorgeous hotel and top of the line serviceAvis véridique Expedia
"Enchanting experience"
As a family of four we felt we were treated excellent at all times during our stay and our girls thought it was amazing to have the chance to sleep in a beautiful castle. We will for sure stay here again when we come to visit Banff!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Relaxing without kids!"
As a romantic weekend away without kids, we had an extremely comfortable bed, outstanding staff from the moment we drove up until we left. The spa was well worth attending as we both sat in the mineral baths and simply relaxed in style which was followed by a warm hot chocolate and home made cookies. I would strongly recommend this place! We stayed […] in a king suite with a mountain view on level 6. Lisez la suiteAvis véridique Expedia
"ABSOLUTELY AMAZING!!!!"
The Fairmont Banff Springs has the most amazing service! There's not one thing that we could complain about, other than we couldn't stay longer!! The staff were amazing! The bed was SO comfortable! The food was delicious! The hotel was super clean and the decoration was fabulous! We really can't say enough great things about this place!!We will definetly […] go back!! Lisez la suiteAvis véridique Hotels.com
"A stay at the Banff Fairmont"
The staff were most attentive, polite and professional. Cost of wifi is too high. Cost of parking is too expensive. Should be included in the already high daily rates. Dinner and breakfast were truly amazing, as was the serviceAvis véridique Expedia
"Romantic"
The hotel interior is as beautiful as the outside! Really enjoyed the food and atmosphere at the hidden away Grapes Wine bar.the view from our room was also amazing.Avis véridique Expedia
"Banff - Fairmont very special"
A great hotel, a real experience, the room is a little small but still worth staying here as there is so much to see & experience in the hotel . Paying for internet was a negative & parking but we joined the Presidents Club which gave us this for free which was great.Avis véridique Expedia
"Excellent Romantic Getaway"
A nice surprise when we arrived was our upgrade to the Gold Floor. We had cozy room, with an exceptionally comfortable bed. The only somewhat negative aspect was our room was quite cool and I had trouble sleeping with no fan or white noise as the people across the hall were loud. I just adore this hotel, so we spent the entire weekend exploring and […] taking in the spa experience. The staff were so friendly, and we had a nice private lounge with a great continental breakfast each morning. Lisez la suiteAvis véridique Expedia
"Great stay in a gorgeous setting"
Very friendly staff. Wonderful spa and very good gym/pool area. The outside pool was fantastic. Went to the sushi restaurant on site and it is the best i have had so far. Great stay.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Lovely hotel"
Very nice hotel. Take lots of cash, beers and food extremely high. Not a real big fan of paying $25.00 a night for parking. Spa was excellent, really enjoyed the treatment we received.Avis véridique Expedia
Lawrence in reception gets special praise from us. He went above and beyond to make sure my guests on this trip were in a wonderful room.Avis véridique Hotels.com
"Banff Springs"
The front desk clerk frowned her nose when her computer told her we booked through expedia for our reservation. Somewhat pretentious hotel which doesn't compare to truly 5 star hotels like the Ritz-Carlton. Although you can't beat Banff for its beauty. The hotel does have a castle feel to it. Our room had no air conditioning and was hot at night notwithstanding […] it was October. Lisez la suiteAvis véridique Expedia
"Hotel rating"
This is the mothership of all great Fairmonts in which we've stayed. Their greatest quality is that they go out of their way to accomodate all your needs.Avis véridique Expedia
"Great Hotel"
Loved, Loved , Loved this hotel. The view was wonderful and the beds were extremely comfortable. We took our family 19 - 23 yr olds a well and they enjoyed the outdoor hot pool and hottub. Staying at this castle made our trip very memorable.Will definately be back if in Banff.Avis véridique Expedia
"need to book carefully"
hospitality of staff and facilities of public space are excellent. the point is a guest room. our room was valley view and that was marvelous, however window was so small such as vichle's and bathroom is the smallest which I have seen. need to be carefull when make booking. the most important point is "view" but size of guest room is as important as […] view. Lisez la suiteAvis véridique Expedia
The staff made my visit memorable. They "bent over backwards" to make my stay comfortable and to assist me with any difficulties. As I have a physical impairment which affects my walking, they made sure I was in the main hotel and not the annex which I appreciated very much. They went to my room to retrieve a wedding gift I had left behind and really, […] I cannot say enough good things regarding the staff. They made my stay very pleasurable. My room was very clean, quiet and comfortable and the bed was beyond comfortable and I really had a hard time leaving it to enjoy the many amenities offered by the hotel. Of course, one cannot rave enough about the location, surrounded by mountains, so whichever way you look, the view is so beautiful. Everything about this hotel is outstanding and the staff treats you as a true guest and makes sure your visit is truly a rich and complete experience. Thank you Fairmont Banff Springs. Lisez la suiteAvis véridique Hotels.com
"Wonderful Hotel!"
The Fairmont Banff Springs Hotel was an absolute joy! We have stayed at some very upscale resorts and the Fairmont Banff Springs is my absolute favorite. Combine the beautiful Banff National Park with the Fairmont Hotel and you can't help but fall in love with all of it. The restaurants were great and the outdoor seating area overlooking the river and […] mountains was breathtaking. Can't wait to go back. Definately a destination not to be missed! Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Fabulous"
FabulousAvis véridique Hotels.com
"Great Hotel"
Gold level is wonderful! Impeccable service and amenities made for a great stay.Avis véridique Expedia
"Great location"
The hotel was nice but the company that did the renovations on the hotel could have done a much nicer job.Avis véridique Hotels.com
"Looking fancy outside, but old insdie"
They really need to renovate their inside. This hotel looks really classic and nice outside, but their interior is at least 30 years old or something. For the price I was paying, I'll go elsewhere next time.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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