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"Emplacement stratégique à proximité de Times squar"Avis d'un client Hotels.com envoyé le 7 mai 2012
Hotel vieillot mais relativement propre. Personnel agréable à la disposition des clients. Emplacement idéal à promité des différentes lignes de métro , de la Vème avenue, de Times SQuare. Pensez à réclamer des serviettes de bain qui sont distribuées au nombre de brosse à dents présenté dans la salle de bain.
"A 10min de la 5ème Avenue sans se ruiner..."Avis d'un client Hotels.com envoyé le 7 mai 2012
Hôtel agréable, petit déjeuner servit de 6h30 à 9h30 correcte (ne pas arriver trop tard), station de métro ( 39 Av ) à 3min à pieds qui vous mène en 9min à la 5ème Avenue. Chambre spacieuse et bien équipée.
"Super bien situé à 2 pas de time square"Avis d'un client Hotels.com envoyé le 7 mai 2012
La serviabilité du personnel , la situation géographique de l'hotel ainsi que sa salle de fitness
"BEL HOTEL BIEN ORGANISE A UN EMPLACEMENT PRATIQUE"Avis d'un client Hotels.com envoyé le 7 mai 2012
NOUS AVONS APPRECIE L'ACCUEIL, LE CADRE, LA SITUATION GEOGRAPHIQUE A L'ANGLE DE LA 10EME AV. ET DE LA 42EME RUE, LA TERRASSE, LES REPAS, LA CHAMBRE FONCTIONNELLE ET TJS TRES PROPRE, LA PETITE CUISINE COMMUNE A CHAQUE ETAGE, LA DISPONIBILITE DU PERSONNEL; NOUS LE RECOMMANDONS SANS HESITATIONS
"Excellent hôtel"Avis d'un client Hotels.com envoyé le 7 mai 2012
Très satisfaisant pour l'hôtel et ses prestations. Seul bémol : la durée des trajets en bus vers Manhattan ...
Situation
Dans le quartier de Union Square à New York, cet hôtel qui porte le nom de W New York - Union Square est très pratique pour les voyageurs d'affaires et se trouve tout près de Gramercy Park, Metropolitan Pavilion et New York University. Times Square et Empire State Building se trouvent également à proximité.
Caractéristiques de l'établissement
Cet hôtel de luxe abrite un restaurant et un bar/lounge. Les clients peuvent accéder à Internet haut débit avec ou sans fil dans les espaces communs (prestation en supplément). À l'attention de ses clients en voyage d'affaires, cet hôtel 4,5 étoiles propose diverses prestations, dont un centre d'affaires, des salles de réunion pour petits groupes et une salle de réunion/de conférence. Le parking de l'hôtel est payant, sous réserve de disponibilité. Le personnel de l'établissement propose un service de conciergerie, une assistance pour les visites touristiques/achats de billets, un service d'organisation de mariages et un service de traiteur. L'établissement inclut un centre de fitness, un guichet de conciergerie et une laverie.
Chambres
Les chambres climatisées de l'établissement W New York - Union Square sont pourvues des équipements suivants : un lecteur de CD et un coffre-fort (suffisamment grand pour accueillir un ordinateur portable). Les clients disposent d'un téléviseur à écran plat avec chaînes par le câble, un lecteur de DVD et des films payants. De plus, un bureau, un coffre-fort et un téléphone avec haut-parleur avec répondeur vocal sont disponibles dans toutes les chambres. L'accès à Internet haut débit avec ou sans fil est proposé (prestation en supplément). Les lits sont dotés de matelas à oreiller incorporé et une literie de qualité supérieure. Les salles de bain sont pourvues d'une baignoire et douche séparées, des peignoirs, un miroir de maquillage et un sèche-cheveux. Les chambres ont également un minibar et des journaux gratuits. Les services et équipements suivants sont disponibles sur demande : un micro-ondes, un service de préparation de lit et un service de massage en chambre. Un service de ménage est proposé quotidiennement.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
In-room spa treatments, such as manicure, pedicure, and massage, can be requested 24 hours a day.
Olives - Relish rustic Italian and Mediterranean fare prepared over wood ovens and open fires at this 2-story restaurant by renowned chef Todd English. Order a drink in the bar area, and enjoy grand views of Union Square. Open daily for breakfast, lunch, and dinner, and for brunch on weekends.
The Living Room - Sip a cocktail while deliberating your next chess move. The Living Room features custom game tables in an atmosphere defined by style and comfort. Socialize or just relax on a couch beside high, arched windows overlooking the square. Open late morning to midnight.
LILIUM - Located beneath the W Union Square (201 Park Ave. South; at 17th Street), Lilium’s seductive, subterranean vibe represents the dark, mysterious feel of downtown New York. Inspired by the intricate look of a cave of wild lilies, this newly redesigned 1,600 sq. ft. interior includes a twisted metal ceiling that cascades down the walls to evoke a dark feminine energy and brooding intimacy. Lilium offers a menu of traditional cocktails along with a full bar featuring boutique, small-batch spirits.
SWEAT, the hotel's 24-hour fitness center, offers state-of-the-art cardio equipment and free weights.
Certains établissement facturent des frais supplémentaires pour des équipements ou des services, même si vous n'en faites pas usage. Certaines taxes gouvernementales peuvent également vous être facturées à votre arrivée ou départ. Cet établissement nous a informés qu'il facture les frais suivants :
Nous avons indiqué tous les frais dont l'établissement nous a fait part. Toutefois, ces frais peuvent varier, en fonction par exemple de la durée du séjour ou du type de chambre réservé.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Hotel W Union Square NYC"
Les prestations de l'hotel ne valent absoluement pas les prestations d'un 4 étoiles voire 5 ... - 1 seul peignoir pour 2 personnes - les pannes ne sont pas réparées (lumière) même lorsqu'on le demande - pas de baignoire - les concierges sont suffisants et ne s'occupent absolument pas de la clientèle - lorsque la carte de votre chambre tombe en panne […] on vous répond : "oui c'est normal, allez réessayer" ... !!!!!!!!!!!!!!!!!!!! ???????????????? - le bar de l'hotel ressemble à un hall de gare - le bar à cocktails ne présente que 6 cocktail sur sa carte - le restaurant est hors de prix et immonde Bref ne dépensez pas votre argent dans cet hotel !! Lisez la suite
"W. Union Square NYC"
So many wrong things notice during my 5 days stay. I don't know what to start with. If you have to stay at this hotel, ask for Nathalie : the only nice professional person at the front desk.
Ce client n'a pas laissé de commentaire.
"W Hotel - Union Square"
Exceptional staff, great location, close to subway, bookstore, shops and more. Will stay here again!!!
Beautifully decorated and comfortable room. Great location. Would stay here again.
Ce client n'a pas laissé de commentaire.
Stayed on the 15th floor and the hallway carpet was stained throughout the floor. The door in my bathroom was broken and a few of the towels were stained. Highly disappointed in the W Union Square - by far the worst W hotel I have stayed.
"W union square"
Great hotel. We were very happy with this great hotel.
"Fantastic"
Loved this hotel- we'll be back!
Ce client n'a pas laissé de commentaire.
"Awesome"
Great union square area w restaurants and shopping...great hotel/comfy bed and room--would stay here again in a heartbeat!
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Mrs."
Lovely hotel in many ways. Staff not only very service minded, but also gives you the little extra. The decoration of the room classy and comfortable. The hotels situation is perfect - close to almost everything, with nice restaurants, shops and cultural sites close by. Also the lobby has a bar, perfect for a drink at night. I would certainly recommend […] this hotel and from now on it will be my choice on my annual trips to NYC. Lisez la suite
"Great property, Great Staff, Great Location"
Great stay, very accomodating staff. No complaints!
"ok but..."
Rented a room for 3 for a night out in the city... specifically asked Hotels.com to note that a foldaway cot was needed. When checking in, we were told by hotel employees at front desk that the room we had booked was too small for a foldaway and it would be against the law to place one in there. We then stated why did they give us the room when we asked […] specifically for a foldaway cot??? The guy at the desk kept saying we booked through a 3rd party so it wasn't there fault.... Really??? Way to treat customers... The manager eventually came out and was able to find a room large enough to fit the cot but the view was a cement wall. Lisez la suite
"Great Location - Good Service Recovery"
We had an issue getting into our room - frustrating but once the manager got involved they handled it well. The hotel is good mostly because of the location - can't beat union square.
Ce client n'a pas laissé de commentaire.
"Great but upon special low Hotels.com rates only!"
Great in many aspects, and comfy beds! Wouldn't have paid full rate out of hotels.com, considering some lacks in carpet look! Changing of rug is not a caprice in that case... Heart of the Manhattan action on foot. Nice bathroom Bliss stuff. Expensive WI-FI.
"Spectacular Hotel, Spectacular vacation"
We thoroughly enjoyed New York by staying at the Union Sq W. I will definitely stay here again. The price was a great deal for the location. Very close to Union Sq park where a key subway is located for east access to the entire city. Walking distance to many hot spots for clubs and bars and restaurants. Loved it! The bed and pillows were so amazing […] and the size of the room was great for new york! Cannot speak more highly. What do you expect? Its the W! Lisez la suite
"Great room rude staff"
I have stayed at many W's the staff at this hotel acted like our prescence was a complete annoyance to them. There are so many places to stay in NYC, places were they are not rude. I lived in NYC for 15 years. There are many kind helpful people in the city but you are not going to find them here.
"Great location and close to subway"
This was a great hotel. It was in a great neighborhood and the subway was nearby so it made it easy to get anywhere in the city. Rooms were a nice size for NYC and were comfortable. Would definitely stay again!
"W Union Square"
The staff are very nice but the hotel is lacking maintenance. The shower bathroom pipes made strange noises and the water was cold. The ipod dock also did not work. The staff are very nice and honest people though, I left my ipod and they were able to find it for me and keep it in their safe for me to pick up at my convenience.The reason why I would […] not recommend this place is because I am too old (28) for dim light, boutique-ish feeling hotels. Lisez la suite
"W Union Sq - much bigger rooms than most in NYC"
Ce client n'a pas laissé de commentaire.
"Bed bugs in hotel"
I stayed there for 3 days and after coming home, I had multiple bites on my leg which leads me to believe this hotel has bed bugs as I was wearing jeans every day of my trip. Everything else was great but having bug bites when you least expect it is why I wouldn't recommend staying here.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Really awesome hotel."
Just wow.
"W Hotel Union Square-NY"
This is one of my favorite places to stay, both because I love the W, but also its location. My three chief complaints is 1) The shower head in my room was terrible. Not all of the nozzles worked and the ones that did, sprayed in all different directions. 2) There is no recycling bin for plastics and other recyclable items. I think this is something […] that should implemented. 3) Some sort of high buzzing noise, like an open emergency door sound or something, kept going off and seemed a consistent sound throughout my stay. Otherwise, an amazing place to be, especially if you have the $$ for it. Lisez la suite
"Good concept lacks attention to details"
Frankly I was dissappointed. Overall the the concept works. But one towel and bathrobe for 2 people, running out of soap, and hair under the sink, left us with less than happy moments. The refrigerator was packed with very expensive snacks, leaving no room for some items that we brought that needed refrigeration. The service and other amenities were […] very good. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Elegant hotel, fabulous location"
The hotel is well situated in Union Square near many wonderful restaurants. The hotel staff is helpful, friendly and made me feel very welcome though it would have been nice to have a doorman--I along with other guests struggled into the hotel with heavy bags on a busy Friday night. The common space, hallways are lovely. I loved the subdued, stylish […] decor of my room--especially the wonderfully large desk, high quality flat screen tv with DVD player, etc. The room service was worth the price---and came lightning speed with warm, friendly service and enormous portions of delicious food. My only complaint is that with the kind of money one pays to stay here the housekeeping (or 'styling' as they call it) should be much more on top of things. My room was barely cleaned---dust balls in several places on the carpet, sticky food remains on the desk, and it was generally very dusty. The beautiful bed spread needs to be replaced as well. It wouldn't have hurt if they would offer turn down service. Other than the housekeeping issues, I had a lovely stay and would try them again if I was assured of a very clean room. Lisez la suite
"Great location to see NYC"
We had only two days in NYC for the opening of the new Beechers Handmade Cheese restaraunt on 20th and Broadway. The W was located within three blocks and centrally located for everything else. The subway access at Union Square was perfect!
"Was good 10 years ago"
W Hotel Union Square was a cool & hip hotel 10 years ago but act like they still are. Staff was unfriendly, standard of the hotel shabby for what you pay and very suspicious when they didn't find the reservation at first. And what's up with the bodyguards outside, not the mot welcoming guys. To the staff at W Hotel: Service is all - not attitude.
We just spent one night in the city - this hotel provided superb accomodations in a convienent location for us. I would recommend any of the NY W hotels.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"W Hotel Union Square"
My first time staying at the W and it was everything I thought of and more.
"W Hotel Union Square, New York"
Great hotel and the location was good. Only drawback the double glazing isn't great and so if you are a light sleeper probably not the best place to stay. Close to the subway. Eat at the restaurant Olives - the food was very good. Staff really helpful and welcoming.
Ce client n'a pas laissé de commentaire.
"Absolutely great stay in NYC!"
My wife and I recently visited NYC. We lived there about 2 years ago and this was our first visit back. The hotel was in a great location and our room was very large for NYC. The hotel staff were unbelievably courteous and I had Managers call me to ensure that everything was ok with my stay. It wasn't ok though-it was GREAT! I would recommend this […] hotel to everyone. Lisez la suite
"Beyond the blue.."
Why beyond the blue... it was like heaven. I was welcome in a most friendly manner, given a better room, checked in immediately, room was comfortable and clean... Not to mention that it was my birthday and in the evening I was surprised with a birthday dessert which was presented with such good taste! Beautiful! The staff were attentive at all times. […] Each time I visit NY I will stay at this hotel! Simply heaven! Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"The W is Always Our First Choice in NYC"
Staying at the W is always a first class experience. Spotless rooms, incredibly friendly and helpful staff. Front desk upgraded us to a Mega room just because I mentioned that it was my birthday. Great restaurant and bar with excellent people-watching opportunities. We've stayed at the W several times and have never had a single complaint. Top satisfaction […] ratings across the board. Lisez la suite
"W Union Square"
One of my better Manhattan hotel experiences; confirming you get what you pay for. 400 sq. ft room, bigger than most, well-run, clean. And while the Olives restaurant/bar gets busy, the configuration of the lobby avoids that loud hotel-as-bar feeling when you come in at night - it's nice and quiet. Only complaint is that Olives, while having good food, […] has terrible, slow, inattentive service. I was there 3 times during my stay, and it was never acceptable. And at cocktail hour when it gets busy, service goes from bad to truly awful. Fire that restaurant manager, now! Lisez la suite
"W NYC Union Square"
Everything was very nice but the wifi charges surprised me. They were VERY high and I have come to expect this to be included with the room. Other than that it was great. Super clean, very comfortable, and roomy by NY standards. DVD player in room was a nice touch.
Ce client n'a pas laissé de commentaire.
"FANTASTIC location!"
Large, airy room with a wonderful view of Union Square. Easy walk to restaurants, shopping and sites.
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