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Situation
Dans le quartier de Ville à Canberra, cet hôtel qui porte le nom de Novotel Canberra est très pratique pour les voyageurs d'affaires et se trouve tout près de Canberra Museum and Gallery, Civic Square et Australian War Memorial. Musée national de l'Australie et Australian National Botanic Gardens se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement Novotel Canberra possède une piscine couverte, une baignoire spa, un sauna et un centre de fitness. Les clients peuvent accéder à Internet haut débit en Wi-Fi dans les espaces communs (prestation en supplément). Pour les voyageurs d'affaires, cet établissement 4,5 étoile(s) met à disposition un centre d'affaires et une salle de réunion/de conférence. Cet hôtel de luxe abrite un restaurant et un bar/lounge. Le parking de l'hôtel est payant, sous réserve de disponibilité. L'établissement inclut des boutiques de souvenirs/kiosque à journaux, des journaux gratuits dans le hall et un service d'arrivée express.
Chambres
Les 197 chambres de l'établissement Novotel Canberra comprennent un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un coffre-fort. La télévision permet d'accéder aux chaînes thématiques par le satellite. Les voyageurs d'affaires apprécieront la présence d'un bureau et d'une ligne téléphonique directe dans toutes les chambres. Les clients pourront surfer sur le web : en effet l'accès à Internet sans fil est fourni dans les chambres. Toutes les chambres possèdent un réfrigérateur et une cafetière/bouilloire à thé. Les chambres ont également un sèche-cheveux et un fer à repasser/planche à repasser. Un service de ménage est proposé quotidiennement.
Des frais pour personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte bancaire sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
L'établissement Novotel Canberra possède un restaurant sur place.
Une piscine couverte et une baignoire spa se trouvent sur place. Les infrastructures de loisirs comprennent également un sauna et un centre de fitness.
Les frais d'établissement obligatoires suivants sont facturés par l'hôtel lors de votre arrivée ou de votre départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais d'établissement obligatoires peuvent être indiqués hors taxe et sont sujets à modification.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte bancaire sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Perfect!"
A central location with great service and very omfy beds
"Great breakfast"
Sensational breakfast buffet. Would come back for it.
"Close to Canberra Cemtre"
Convenient and clean. A little bit of a rabbit's warren to get to our room. Decor starting to age, but still clean and comfortable. Great breakfast.
"The Novotel Canberra"
Good place to stay convenient to most attractions and great restaurants. Expensive parking but extremely good! Well looked after and front desk very polite and welcoming. Novotel restaurant extremely over priced much better restaurants around within 5 min walk.
Pretty average, not worth 4.5 stars, more like 3 stars
"Overall good but go extra early for breakfast"
Overall well run hotel, marred by over-selling the breakfast buffets (prepay) resulting in queues forming before 7:45 am. We got to restaurant at 7:50 am on Easter Sunday and had to wait till 8:45 am before being able to enter the restaurant. If we hadn't pre-paid for the breakfast for the three of 3 (including 5 year old), we would'nt have waited. […] Hotel should not oversell their breakfasts, or at least offer other options, eg refund, or staggered entries or convert to room service to avoid disgruntled holiday makers (and there were MANY). Lisez la suite
"Novotel Canberra -close to main attractions"
We were most impressed wih the friendly and helpful staff. The breakfast menu was most impressive and all food was top quality.
"Novatel Northbourne St Canberra"
Great reception..cheerful helpful clean easy parking not expensive centrally located grand daughter 10 year year a gymnastist enjoyed the gym enjoyed watching fireworks from gym on the Saturday night best view considering it was raining outside a memorable stay
"Novotel Canberra"
very happy with location, service. food was excellent swimming pool area was kept very clean and a pleasure to swim in close to room.thank you for a great stay.short walk to major shopping centre.
"Close to City Centre"
The location is great, just 2 blocks from the hotel is the shopping centre. Room is very spacious and comfortable. Breakfast is really nice. I am happy staying in this hotel and would like to recommend people to stay here if they are travelling to Canberra.
"Novotel canberra"
Excellent service from friendly and helpful staff. Bed was extremely comfortable - didn't want to get out of it! Will stay there again.
"Shortcomings of the Novotel Canberra"
Great Location. Car park is small. frustrating when parking medium size car. Pillows need changing. They were like half filled sacks of sand. I looked for second pillows in wardrobe and only found one not two. Again this was another sack. Check your room location when you first arrive. We were put in room 401 which is next to a services corridor. This […] was very noisy due to housekeeping dropping things in this corridor. Objects were banging against our walls. I rang front desk and they swiftly moved us to a better room. Staff were generally friendly. Check the mini-bar as we had items missing and had to alert front desk on arrival Lisez la suite
"Novotel Canberra"
As far as the hotel itself - it was quite adequate and very close to everything. Unfortunately the beds were very hard and not at all conducive to a comfortable good night sleep. On arrival I enquired about parking and was told that yes there was undercover parking. Not once was I told there was a daily charge for this parking and only found this out […] overhearing another customer - not happy about that. I would have been more than happy with the parking cost if I had been told about them. Lisez la suite
Ce client n'a pas laissé de commentaire.
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"Warm reception on a freezing day"
Wonderful stay at a Novotel as per usual. The front counter staff were very warm and accomodating. Thank you.
"Novotel Canberra"
Staff were very professional. Maintenance: lights in the bathroom had blown - this was reported to front desk staff. On arrival I always check the fridge and check the tally is correct. There where a couple of items not replaced when the room was cleaned. I ensured this too was reported. Overall the staff were very accomdating. The rooms were clean […] and tidy and location was central and suited my needs. Lisez la suite
The best stay we have had for a while. could not ask for more. So close to everything and we never have to take the car out. I would prefer the Car parking charges (which I am happy to pay given that the Hotel is located at the city) included at the time of booking. excellent Hotel.
Ce client n'a pas laissé de commentaire.
"Novotel Canberra"
Conveniently located for access to bus travel, restaurants and general information. Staff routinely helpful. Breakfast good. Relatively quiet in room location.
Ce client n'a pas laissé de commentaire.
"Novotel Canberra"
The bed was soft and comfortable, however in addition to the two thin pillows on the bed, (and one spare in the wardrobe), there were two cushions on the bed whose covers had obviously not been changed in a long time as they smelled very strongly and unpleasantly of perspiration. When I reported it to one of the front desk staff he thanked me for letting […] him know as he thought that hotel staff could no longer differentiate between pleasant and unpleasant smells after working in the hotel business for a certain length of time! This may well be so but it might be quite nice to change cushion covers on beds regularly, just on the off-chance that they may need it - no sniffing required. The cushions were removed by a hotel employee, never to be seen again. The cleanliness of the box bathroom, which contained a toilet and shower, would have been acceptable in a public washroom but did not meet hotel standards as there was visible grime on the appliances. The washbasin, inconveniently located outside the bathroom appeared clean enough. The car parking charge has gone up 20% to $18 and there were three parking charges on our bill for a 2-night stay. This mistake was rectified when I pointed it out but I don't think it should have happened at all. We ordered room service on the second night, the food was well-cooked and served and was delivered swiftly. Overall, it was a reasonable stay but I think for the price we paid they could have run to two clean, fluffy pillows each! Lisez la suite
Ce client n'a pas laissé de commentaire.
"Excellent staff & location - Hotel room was tired"
Excellent staff & location Hotel room was a tad tired, toilet was broken & shower was half arsed. To be fair bed & everything else was good. Parking is odd, you park and they keep your key and shuffle cars to suit - but seems to work. Breakfast was excellent.
"NOVOTEL CANBERRA"
Thank you for a great weekend ,nothing was to much trouble.
"Canberra"
I traveled as a young adult on my own and i found the staff treated me with respect, they were friendly and helpful. The room was clean and the wait staff at the restaurant were very professional, the view was beautiful too. Unfortunately i didnt get to try the breakfast because i slept in. haha..
"Novotel Canberra"
Excellent: clean, quiet, great breakfast buffet included, price was good because we booked early. Parking expensive but is free overnight in the street behind the hotel.
"Good hotel but watch out for added fees"
The staff was very friendly and helpful and it was a nice hotel in a good location to the Civic part of the city. They also have a nice breakfast that at least with my hotels.com package was included. The pool, gym, and spa were also nice and all indoors. My one complaint was that from the description when I booked I thought I had free parking and free […] wireless internet in my room. However when we arrived, we discovered both of these had significant daily fees, enough we found both parking and internet elsewhere. I had purposely booked this hotel over others because of the "free" parking and internet. There is internet for 20 minutes at computers near the lobby, but the connection is so slow that webpages kept timing out and I couldn't compose a single email in the time allotted. As an overseas traveler trying to communicate with people back home, this was extremely frustrating. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Great Place!"
Terrific value. Good food. Friendly staff.
"Over charged"
I booked through a third party yet during the quick checkout I was charged again. This doesn't give me confidence in quick checkout or the Novotel itself. Check the credit card statements when you return.
Ce client n'a pas laissé de commentaire.
"Novotel Canberra"
Located right in the centre of the city - close to restaurants, shops and in walking distance to the lake. Excellent facilities, great buffet breakfast and outstanding personal service. Definitely be coming back.
Well located hotel, excellent value for money. We were there in school holidays, and though the breakfast service was stretched, staff and organisation were very professional. Dinner service was a tad slow, and the food a little overpriced for the quality. There is member's food discount I believe, so perhaps that is a factor in the pricing structure. […] The usual rubbish collection at 4am, but thats not unusual. We stayed on a recommendation by friends, and will recommend it to others Lisez la suite
Ce client n'a pas laissé de commentaire.
"No services but GREAT Breakfast!"
PAY... Car park PAY... Movies PAY... WiFi ..... Customer Service...not very professional,unhelpful and unskilled.
Ce client n'a pas laissé de commentaire.
"Novotel gets my vote"
Novotel Canberra is well situated, clean & well presented. Only prob was greasy breakfast - stay away from the bacon! I would stay here again.
th ebed wasn't made for 3 days. the staff drove my car without asking me. i had to pay 15 dollars a night to park. not worth it. spa and pool were great.
"Novotel Canberra"
Service Excellent , great location and facilities. Will stay again when next in Canberra
"Novotel Canberra in Australia"
Ce client n'a pas laissé de commentaire.
"Canberra Australia"
I only have one thing that I found that was aproblem to me and that was one of the beds was far too soft and a little more room to get past the desk and bed, but everything was just fine.
"Novotel Canberra ACT"
Very good hotel if rather expensive
"Novotel Canberra - Mediocre experience"
Ok hotel in a city that hasn't much to offer in the accommodation department. Nothing special to mention - but then again nothing really bad either. But this hotel is definitely not a 5* or even 4,5* hotel. There is a pool but I didn't try it 'cause it was packed with kids everytime I went there. The hotel advertises serving organic banana bread at […] the breakfast, but we had to ask it separately from the kitchen staff 'cause it wasn't out on the serving. And the next morning they were out of it completely. Hotel is just next to the city centre where all the restaurants and shopping centres are situated. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Novotel Canberra, a mixed experience"
Hotel is conveniently located close to good food restaurants and a cinema complex. Web access facilities are good, the room large and clean except for the rather dated and somewhat mouldy shower area. Staff friendly and helpful. Room seemed a bit overpriced for what was provided but this seems to be Canberra accomodation in general. Car parking a bit […] tight and charged for per night. Lisez la suite
Excellent location, within one block of all amenities - shops, restaurants, theatres, etc. Staff were courteous at all time.
Ce client n'a pas laissé de commentaire.
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