Réservez en ligne ou par téléphone :
01 57 32 36 09Le prix d'un appel à partir d'un mobile peut varier selon l'opérateur. Les conseillers Hotels.com sont à votre écoute 24h/24 7j/7.
Situation
Best Western Plus Westwood Inn se trouve à Edmonton (West Edmonton Mall), à proximité des sites suivants : West Edmonton Mall, Galaxyland et World Waterpark. Les sites Fort Edmonton Park et University of Alberta se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement Best Western Plus Westwood Inn possède une piscine couverte et un centre de fitness. L'accès à Internet haut débit avec ou sans fil est gratuit dans les espaces communs. À l'attention de ses clients en voyage d'affaires, cet hôtel 3 étoiles propose diverses prestations, dont un centre d'affaires 24 h/24, une salle de réunion/de conférence et un équipement audiovisuel. Cet hôtel très pratique pour les voyages d'affaires offre un restaurant et un bar/lounge. Le personnel de l'établissement propose un service d'organisation de mariages, un service de traiteur et un éventail de services d'affaires. L'établissement propose une salle de jeux vidéo, un personnel multilingue et une aire de pique-nique. Le parking de l'établissement est gratuit. Il s'agit d'un établissement non-fumeur .
Chambres
Les chambres offrent une vue sur la ville. Les 172 chambres de l'établissement Best Western Plus Westwood Inn sont climatisées et comprennent un coffre-fort et des journaux gratuits. Les lits sont dotés de matelas Select Comfort et sont préparés avec de la literie de marque, et un duvet de plumes. Les clients disposent d'un accès gratuit à Internet haut débit avec ou sans fil depuis les chambres. La télévision permet d'accéder aux chaînes thématiques par le câble. Toutes les chambres possèdent un bureau, des fauteuils ergonomiques et un téléphone avec répondeur vocal ; les clients peuvent passer des appels locaux gratuitement (sous réserve de certaines restrictions). Les salles de bain comptent un ensemble douche/baignoire, un sèche-cheveux et des articles de toilette gratuits.
Toutes les chambres possèdent un réfrigérateur et une cafetière/bouilloire à thé. Les chambres ont également un fer à repasser/planche à repasser et des fenêtres ouvrantes. De plus, un service de ménage est proposé (quotidiennement). D'autres prestations sont disponibles sur demande, notamment un micro-ondes.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement Best Western Plus Westwood Inn possède un restaurant qui sert le petit déjeuner, le déjeuner et le dîner. L'établissement met à disposition des clients un service d'étage (horaires limités).
Cet hôtel offre une piscine couverte et un centre de fitness.
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaire.
The elevator was out of commission and was not repaired for three nights of our stay. The bedding and linens were dirty (stained sheets and gray towels.
Ce client n'a pas laissé de commentaire.
General condition of the hote and rooml was must less than expected
"perfect for west Edmonton mall"
it was easy to get to and close to the mall. nice hotel and great room service very fast
"Don't stay here you will get grosed out"
If this was my first stay at a Bestwestern I would never stay again. The room had dog hair all over the couch, there was a stick holding the window locked. Random bags of garbage left in hallway, had to get a different room because of the room being dirty.
good price, good resturaunt,good location for mall, good staff
"Convenient Location"
I got a really good deal on this room which is why I decided to try out this hotel. Having stayed the one night, I would be willing to pay full price next time if need be. Although the person that checked me in wasn't the friendliest (though professional) the rest of the staff were very welcoming. As to the room, it was pretty clean with the exception […] of some dirt/ grime buildup in the corners of the bathroom and carpet. I loved the layout of the room in that the furniture wasn't all cramped together and the sink is separate from the shower and the toilet. Overall I really enjoyed my stay and appreciated that the hotel was clean, quiet and in a really good location from me (within walking distance to Walmart, Best Buy and Tim Hortons).Well worth the money. Lisez la suite
"Best western plus Westwood inn edmonton alberta"
The hotel room was very small and not as clean as we expected. The duvets on the bed definitely need to be washed as we found them very dirty. The queen sized beds need to be replaced as they were very outdated and uncomfortable. Our house keeper was very efficient and emediatly accommodated to all our needs. The pool was a joke.
"Best Western Plus Westwood Inn"
The room was nice, but even though it was a non-smoking room, I could smell smoke when I turned on the fan in the bathroom and in the hallways.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
The room I was in was good. The only problem I had was the television needs to be updated. Some channels were fuzzy and the color wasn't the greatest due to the fact the television is old. One other suggestion may to brighten up the rooms. They look like they haven't been renovated at all. Other all the stay was good.
"Best Western plus westwood inn Edmonton"
staff were rude and not very helpful. Restaurant food was terrible and service was very slow. pool is in middle of lobby so not very much privacy as it is surounded by windows. during the night people were running through the halls and sliding fast food flyers under our door...very tacky and loud. tv is rooms are old and big tube ones.
I couldn't believe with what they charged for the hotel they had the nerve to charge us for two bottles of water. They said that it was housekeepings fault that they bottles didn't have a price on them. They have vending machines in the hotel Why would we pay over 5 dollars for two bottles of water. After I noticed the charge on my credit card I called […] them and that was there lame excuse. I wonder home many others they have ripped off for water. Anyway we go to medical appointments in edmomton quite often and will not be staying there ever again. Lisez la suite
"Great stay"
Tv quality and cable choice was very poor but I would stay there again
"Snow day"
We booked our hotel room throught hotel.com and got a room at a lowest rate than usual. We left the hotel on the next day and it was storming outside. We had to turn around and were reassure by hotel we would have our same room back at a snow day ratel ! Staff was very helpfu about our situation. Thanks again!
Ce client n'a pas laissé de commentaire.
Room was not clean. Had left over food in the fridge. The hallway looked like it was a construction warehouse.
"Poor choice"
The heater was broken in our room and we had to complain twice, wait over a hour for the maintenance guy to not show up (it was 11pm), had to go down to the front desk and requested a new room instead which we were denied for no reason. They finally got the maintenance guy to show up then and all he did was the exact same thing we did. He brought us […] a space heater which barely warmed the area around it. We both came home sick after staying in this room. We tried complaining to the front desk again when we left and were brushed off with "I'll let the manager know." This was terrible service and an incredibly disappointing stay for us. We were in Edmonton for engagement pictures and it put a damper on our entire visit. I will not stay here again Lisez la suite
Ce client n'a pas laissé de commentaire.
"Westward inn best western Edmonton Alberta."
Overall ok, no free breakfast. Feeling just not very welcoming.
"best western plus on stoney plain road edmonton"
rooms old and can hear through walls pool had so much chlorine my kids eyes hurt all nite pool small will not stay there again
"Westwood Inn Edmonton AB"
The hotel was comfortable. We requested a pet room with Hotels.ca but the hotel had no record of that request. We were put on the 6th floor which isn't very convenient for pets. Fortunately we decided to leave our dog at home so that wasn't an issue. Our bathroom had 1 face cloth and the usual 3 towels for 4 people registered in the room. There was […] a streaky handprint of blood on the side of the tub surround but they came with more towels and cleaned it up fairly quickly Lisez la suite
"horrible customer service"
this hotel was nice, but i had one big issue. Our bath or showers were not hot, which having a cold shower in the morning sucks and they dont have a hot tub in the pool area but jets in the tubs which was use less to us. We complained the next morning they did nothing for us, they said the manager would call us and he never did and we even sent him […] two emails after Lisez la suite
"Best Western Plus Westwood Inn, Edmonton"
VERY uncomfortable night as our kingsize bed looked like a banana - had a very severe dip in the middle. When we complained in the morning and suggested they fix it we were told that 'Probably one of the struts was broken" - surely someone should've fixed this before putting paying customers in it? They did say if we'd complained previously they would've […] moved us - who wants that hassle at almost midnight after a long day travelling? Also, the sheets were quite rough and you could hear water running from other guests showers etc. NOT impressed. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Next to elevator"
We had a beautiful room wonderful service but we were located right next to the elevator and heard it all night
"Great Location, Great rooms, good price"
Visisted the west Ed mall over the holiday season. Great rooms, and very close to the mall. Highly recommended.
"Best Western Plus, Stoney Plain Road"
Great location, clean rooms, and a nice quiet stay!
"best western westwood"
overall experience was very good.
"Good Customer Service - Not the the best hotel"
We checked in and went to our queen room. The hallway stunk like cigarette smoke (there were no smoking signs everywhere), and our room was even worse. I sat on the couch when we entered and noticed a gooey, white-ish substance splatted on the coffee table. That was enough for me. The gentleman was very kind and understanding. We had fantastic customer […] service, but since we booked through hotels he said it would be a huge pain to get our money back, so he upgraded us to a king suite. Our new room was in a newer part of the hotel (from the looks of things), the hallways smelled clean and our room was alright. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Best Western Plus Westwood Inn - Edmonton, AB"
We were specifically here to take our daughter to the West Edmonton Mall, to take part in the water-park, the Galaxyland games & rides, during the Christmas holiday. It was a great get-away, & much fun. the Best western was just 3 blocks from the mall, & our room was large, & the beds were very comfortable.
"Good location, needs further renovations"
Our first night was very trying, our room had puckered carpet with multiple stains, stuffing coming out of the arm of the sofa, a heater so noisy that the thunking and clunking kept waking us up, yet it never really heated the room adequately. The room had the bathroom sink separate from the shower/toilet which we hated. Although the floor appeared […] to be non-smoking we could still smell stale cigarette smoke lingering in the hallway. The staff moved us to a much better room in the tower for the second night and that almost makes up for consigning us to that Siberia of a room the first night. The hotel has a good location for West Edmonton Mall and the staff was very good, friendly and responsive to our needs. If they keep renovating and get the hotel up to a reasonable standard it would be a very good property. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Close to West Edmonton Mall"
Nice hotel close to mall but would be nice if there site mentioned that there is no hot tub only a pool.
"Pretending to be a PLUS hotel"
I was extremely disappointed with the quality of the bed and the linen on it. These sheets were so old they were wearing thin and the bed itself, even it is was king, was long past its comfortable stage. Because these are the two items most personally used by the customer they dictate the responses of the same. After reading the description of the hotel […] provided by them I was expecting a top class accommodation and such was simply not the case. Lisez la suite
"Best Western Plus Westwood Inn"
Went there with my friends, because it was okay priced and it was close to West Edmonton Mall. I didn't spend that much time in Hotel, but the time spend I enjoyed. Room was big, clean and beds were excellent. I recommend!!
"its worth it for the price"
we got a good deal, and for the price its worth it. Location near by WEM. Would stay there again if they have the same price that i paid.
"Best Western Plus Westwood Inn in Edmonton"
Decent hotel. Clean but very average. Best part was being close to West Edmonton Mall (5 minute drive). Did not use pool, etc. Buffet was small but service was good. Hotel staff were nice. Key card didn't work the night we got there but they fixed it within that night.
This hotel is very run down, you can smell water damage at the property,on the internet it looks new but is not at all new but very old and dingy
"Best Western westwood inn, not recomended"
Outdated, fixtures were in poor condition, hot Water pressure awful unless you like cold showers. There are plenty of cleaner, more updated places to stay in area. Messed up our reservation as well, however front desk staff did do their best to help us.
"Stay elsewhere"
We stayed at this Best Western for 4 nights and wished we had not, The first "non-smoking " room we stayed in smelled so badly of smoke we were moved which they did do right away .Second room was ok but I am sure that that heat control did not work as we had it off and was still very hot,the fridge motor was so loud I had a hard time sleeping .We left […] our maid service card in the door at 7 am and returned at 4 and the room was still not made up so we gave up.We stay in Edmonton at least twice a month and this was the worst place we have stayed would not return. Lisez la suite
Les avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
