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Situation
Best Western Plus Westwood Inn se trouve à Edmonton (West Edmonton Mall), à proximité de Oasis Centre, West Edmonton Mall et Palace Casino. Centre d'événements d'Edmonton et Galaxyland se trouvent également à proximité.
Caractéristiques de l'établissement
Best Western Plus Westwood Inn possède une piscine couverte et un centre de fitness. L'accès à Internet haut débit avec ou sans fil est gratuit dans les espaces communs. De plus, cet hôtel 3 étoiles propose diverses prestations intéressantes, dont un centre d'affaires ouvert 24 heures sur 24, une salle de réunion/conférence et un équipement audiovisuel. Cet hôtel vert/durable offre un restaurant et un bar lounge. Le personnel de l'établissement offre un service d'organisation de mariages, un service de traiteur et un éventail de services d'affaires. L'établissement propose une salle de jeux vidéo, un personnel multilingue et une aire de pique-nique. Le parking de l'établissement est gratuit. Il s'agit d'un établissement non-fumeur.
Chambres
Les chambres offrent une vue sur la ville. Les 172 chambres de l'établissement Best Western Plus Westwood Inn sont climatisées et comprennent un coffre-fort et des journaux gratuits. Les lits sont dotés de matelas Select Comfort et sont préparés avec de la literie de marque et un duvet de plumes. Vous disposez d'un accès gratuit à Internet haut débit avec ou sans fil depuis votre chambre. La télévision permet d'accéder aux chaînes thématiques par câble. Toutes les chambres possèdent un bureau, un fauteuil ergonomique et un téléphone avec répondeur vocal ; vous pouvez également passer des appels locaux gratuits (sous réserve de certaines restrictions). Les salles de bain comptent un ensemble douche/baignoire, un sèche-cheveux et des articles de toilette gratuits. De plus, un réfrigérateur et une cafetière ou une bouilloire à thé sont à votre disposition dans la chambre. Les chambres ont également un fer à repasser/planche à repasser et des fenêtres ouvrantes. De plus, un service de ménage est proposé (tous les jours). D'autres prestations sont disponibles sur demande, notamment un micro-ondes.
Avis d'un client Hotels.com envoyé le 31 août 2011
Ce client n'a pas laissé de commentaires.
"Crowne Plaza, Edmonton, Canada"Avis d'un client Hotels.com envoyé le 26 mai 2011
Hôtel bien situé et accueil très agréable. Toutefois, le son de l'ascenseur "ding" s'entend parfaitement depuis les chambres justes à côté. A part ça, très bon hôtel. Je le recommanderai à tous.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Établissement vert/durable - Certification de degré 3
Cet établissement participe au programme de certification indépendant par des tiers : Green Key Eco-Rating Program. Ce programme de certification par des tiers évalue l'impact de l'établissement sur une ou plusieurs des catégories suivantes : l'environnement, la communauté, le patrimoine culturel et l'économie locale. Les pratiques touristiques durables de cet établissement ont été évaluées de façon objective par un vérificateur extérieur à ce programme de certification.
L'établissement Best Western Plus Westwood Inn possède un restaurant servant le petit déjeuner, le déjeuner et le dîner. Un service en chambre (horaires limités) est disponible.
Cet hôtel offre une piscine couverte et un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
bonnes routes, Bon accueil, beaux payasagesAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Enjoyed a quiet stay in well cared for rooms, front lobby looks like it could use some updating, or a really good clean , and the pool was smaller than the pictures on the site made it appear, good food at the restaurant - friendly serviceAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Stopped in before 1pm to get rooms set up told the front desk we would be back around 6 to 7 to get keys, he took an imprint of my Credit card then when we got back to get the keys no record of the transaction, no keys rooms were not set up. Finally got the rooms sorted out then had to go back to the desk 3 times to get the keys to work. the location […] is good, however I would not recommend this place to anyone now. This was 3rd time I used this place and it is the last time I will use it. Lisez la suiteAvis véridique Hotels.com
Beds were very hard and uncomfortable to sleep in.Avis véridique Hotels.com
Hotel is out-dated and smelled of stale smoke in the hallways and my room.Avis véridique Hotels.com
It was very pleasant stay for me.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Avoid if possible."
Dirty, bad neighborhood but 5 minutes from mall. Staff was unfriendly and charge you extra money to your card without notifying you. We were barely at the hotel and left no mess so there was no reason for extra charge.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Within Walking Distance of West Edmonton Mal"
We chose this hotel due to is reasonable proximity to the West Edmonton Mall, as well as it's price, which was quite reasonable compared to other hotels close to the attractions. Staff were very friendly, restaurant and lounge were fine. Nothing spectacular, but good value for our dollar I feel.Avis véridique Hotels.com
"Not impressed"
This hotel is in desperate need of upgrades and an overall cleaning. The 'Plus' should definetly be removed from the name. A great disappointment from other stays in the Best Western Plus chain. Will not have a repeat stay.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Very Comfortable"
Clean, convenient, comfortable, was happy to be able to open a window, restaurant on site a plus.Avis véridique Hotels.com
"Unbearably hot hotel room, filthy hotel grounds"
Firstly our room was too hot to sleep and when I asked the front desk if it could be fixed they said someone would come look at it and no one ever showed up. The exterior hotel grounds were filthy with broken bottles and dog feces. The entire hotel reeked of cigarette smoke and the secondary exterior doors that led to the parking lot were always unlocked […] allowing access at all times of the night to the many shifty and/or homeless people that hangaround the front door and parking lot asking for change. They allow someone access to the hotel to deliver pizza/restaurant flyers to your room, every time I came back to the room there was another flyer stuffed under or through the door. The common areas had dirty plates and beer bottles stashed in corners. I travel extensively in Canada and around the world, including developing countries, I also work as hotel photographer and this was truly one of the worst hotels stays I've ever had. The one positive was that our room was large, clean and quiet. I don't tend to complain about little problems at hotels and restaurants etc., but this hotel was so horribly managed I was compelled to write this review. I also wrote the same to the hotel directly and am currently awaiting a response. Lisez la suiteAvis véridique Hotels.com
"Well situated for our needs"
The first impression as you walk in is not good since the front desk has to be sought out and the lobby has all the charm of a bus depot. The pool is directly across from the front desk and has no hot tub but although we did not use it, it appeared appealing. This appears to be a hotel that caters to business, conventions and large events such as weddings […] so there could well be noise at times...especially at weekends. We, however, were there on a Wednesday night and although the hotel was apparently full it was very, very quiet. We arrived about 8pm and were gone early next morning so although there is an in house restaurant we are not able to offer comment on it as we didn't make use of it. The room was large and comfortable and clean. We did appreciate the free wi-fi. We chose this hotel because we arrived and departed via Anthony Henley Way and it is very well situated to that route. I would stay at this hotel again and reccomentd it if you are centering your activity in the west end and at West Edmonton Mall. Lisez la suiteAvis véridique Hotels.com
"Convenient location"
I was Edmonton overnight. The hotel is in a good location for me. The staff is always friendly and check in is fast.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Great stayAvis véridique Hotels.com
"Edmonton-April 10-12"
Good stay. Rooms nicely updated. In room coffee maker stoped working on the second morning. Front desk, with-out hesitation, offered me a coffee from the restauarant gratis. Best value I could find in EdmontonAvis véridique Hotels.com
"good"
nice hotel, will go back.Avis véridique Hotels.com
"Close to West Edmonton Mall."
We arrived early and the room was ready for an early check-in. The staff was friendly. The room was a good size and clean.Avis véridique Hotels.com
"was ok"
had decent night for price was sosoAvis véridique Hotels.com
"Good location, needs more attention to detail"
My husband was a bit grossed out by the spill on the bed skirt. A previous occupant must have spilled a drink or something and it wasn't cleaned. Locations was great. There was no microwave in the room. Overall it wasn't too bad.Avis véridique Hotels.com
Had a pleasant stay, would stay there again if in the city.Avis véridique Hotels.com
My Stay was perfect! The restaurant in that same building was also offering a great service and I enjoy the price of the buffet offer.Avis véridique Hotels.com
This hotel advertised black out curtains but the room when it was sunny was just as bright as outdoors !!!!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Fantastic Stay"
Staff were very helpful- we arrived to find they had missed giving us towels but they were quick to replace. My ONLY complaint was that the room as abnormally hot and I was not able to turn the heat down, so we opened the window and were encouraged to turn on the AC- but it was WAY too loud- otherwise, clean and comfortable room, friendly staff, great […] location, incredible rates! Lisez la suiteAvis véridique Hotels.com
"Close to WEM"
Clean and nice staff. We would stay here again.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
The stay was alright. Our T.V didn't work when we first got there, someone had to come fix it. Our phone never worked at all in our room. Our room was not cleaned once while we were there for 2 nights. A light in our room randomly flickered all night. There is no hot tub and the pool was pretty small and packed with kids the hole time we were there. […] No one offered to help us with our luggage when they could see us struggling with tons of stuff. Besides those things our stay was fine. Lisez la suiteAvis véridique Hotels.com
We found the beds very comfortable and the girl that cleaned our room was wonderful and cheery,the bed was made perfectly every day.We also ordered from the restaurant in hotel and got it delivered to our room,good food cheerful staff,will stay again for sure.Thank-youAvis véridique Hotels.com
"Close to west Edmonton mall"
It was great staff were very polite and friendlyAvis véridique Hotels.com
"Excellent"
Rooms are clean and spacious.Excellent service.I will definetly recommend.Avis véridique Hotels.com
Great service. Thank you !Avis véridique Hotels.com
"Excellent"
We had a great time.The rooms are clean and spacious.Excellent service.I will definetley recommend it..Keep up the good work!!!Avis véridique Hotels.com
"Not at all what was expected....."
The condition of this hotel was awful. The lobby is up to date but the room was horrible. Dark and ding, musty and smoke smelling. Being there on my own was not comfortable at all. Will not be staying again everAvis véridique Hotels.com
I thought it was very nice and the serivce was great. I would stay their again.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"close to hospitals"
On the whole it was good. The parking lot was very.....very icy and hard to walk on. The room it's self was alright , there could have been more seating.. only one easy chair and a microwave would have topped it off nicely.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Sorta close to West Edmonton Mall - if you drive"
The room was great as was the restaurant food. However, the location of the hotel and some of the guests were questionable. The hotel management did nothing about families that allowed their children to use the hallways as early morning playgrounds. This meant early mornings on what should have been a relaxing stay. As well, management did not clear […] or use ice melt on their parking lot, making it very treacherous to get to and from your vehicle. The hotel shop was not stocked, which meant we had to make a drive to the SuperStore which was close at least. The restaurant was not properly staffed the first morning, which meant one person was serving all the tables, seating guests and taking payment. Only stay at this hotel if you are okay driving to all your destinations, as nothing is within walking distance, especially West Edmonton Mall which they do sell discounted passes for the parks at the mall. Lisez la suiteAvis véridique Hotels.com
"a great visit again"
Stayed at this hotel 3 times before and we have always been impressed with the rooms, service and hotel employees. The location to West Edmonton Mall and the ease of access to the mall is great! Next time we are in Edmonton we will stay here again.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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