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"Mediterranean Inn : hotel pratique et bien situé !"Avis d'un client Hotels.com envoyé le 23 avr. 2012
L'hôtel se trouve à proximité du Seattle Center (= Space Needle, Experience Music Project, Monorail, Children Museum, etc, etc), et juste à côté du quartier Queen Anne. L'accueil est très plaisant et j'ai apprécié d'avoir toujours une personne disponible pour nous aider et nous renseigner. Nous avons même eu des conversations très plaisantes avec certains membres de l'accueil ! .... Il y a de nombreux bus aux pieds de l'hôtel, on a aussi la possibilité de louer des vélos ce qui est un vrai +, le Waterfront est très proche à pieds ou en vélos. A part le fait que les chambres mériteraient un petit coup de frais et une déco + moderne, pour le reste tout est correct. On choisit avant tout cet hôtel car il est pratique et que l'on a une kitchnette dans la chambre !
"A 10 mn de l'aeroport a 5 mn a pieds de restaurant"Avis d'un client Hotels.com envoyé le 19 avr. 2012
Tres bel hôtel bien entretenue accueil très agréable service shuttle gratuit Attention si vous louer une voiture le parking est payant. Petit déjeuner continental inclus bien sans plus.A disposition eau, chocolat dessert, glace, et chips, jours et nuits.Seattle se situe a vingt min en voiture.Salle de sport ouverte jours et nuits. Hôtel très calme dans la verdure l’accueil est a votre service pour toutes demandes.j'y retournerais les yeux fermes
"Hotel de très bonne qualité à Bellevue"Evalué par jean-pierre R de "Paris" le 1 mars 2012
Propre, calme, excellentes prestations J'ai aimé : -la piscine/salle de sport -le centre commercial en face -le bus pour Seattle Downtown à 100m pour $2.5
Avis d'un client Hotels.com envoyé le 21 févr. 2012
Ce client n'a pas laissé de commentaire.
"Redmond Inn"Avis d'un client Hotels.com envoyé le 24 janv. 2012
Le personel a été très courtois et serviable. petit déjeuner moyen.
L’établissement Silver Cloud Inn University est situé à University District, Seattle, Washington, États-unis
Situation
Dans le quartier de Quartier universitaire, au cœur de Seattle, cet hôtel très pratique pour les familles se trouve à proximité de University of Washington et Burke Museum of Natural History and Culture. Non loin se trouvent également Husky Stadium et Woodland Park Zoo.
Caractéristiques
L'établissement Silver Cloud Inn University possède une piscine couverte, une baignoire spa et un centre de fitness. Pour les voyageurs d'affaires, cet établissement 3.0 étoile(s) met à disposition un centre d'affaires, des salles de réunion pour petits groupes et des services d'affaires. Cet établissement offre un petit déjeuner gratuit tous les matins. Vous bénéficierez d'un accès gratuit à une navette vers les sites locaux dans un rayon de 3 miles. L'établissement inclut une laverie, une cheminée dans le hall et le café dans le hall. Il s'agit d'un établissement non-fumeur .
Chambres
L'établissement Silver Cloud Inn University possède 179 chambres. La télévision permet d'accéder aux chaînes thématiques par le câble/satellite, une console de jeux vidéo et des films payants. Les chambres disposent des éléments suivants : des journaux gratuits, un répondeur et une ligne téléphonique directe avec appels locaux gratuits. Les lits comportent un jeu de trois draps. Les chambres possèdent un micro-ondes, un réfrigérateur et un plateau thé/café. Les salles de bain comprennent un sèche-cheveux et des articles de toilette gratuits. Les chambres ont également la climatisation, un bureau et une ligne téléphonique multiple. De plus, un service de ménage est proposé. D'autres services sont disponibles sur demande, dont un service de réveil par téléphone. Des lits bébés sont disponibles. Toutes les chambres de l'établissement Silver Cloud Inn University sont non-fumeurs.
Notifications :
Des frais pour personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Des frais pour personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Les prix indiqués sont calculés sur la base d’une nuit en chambre simple ou double, selon le nombre d’adultes. Les personnes supplémentaires, les enfants, les lits d’appoint ainsi que les imprévus peuvent faire l'objet de frais supplémentaires.
Les tarifs dépendent de la disponibilité et il se peut que l’hôtel facture des taxes ou frais supplémentaires. Pour certains tarifs spéciaux, un justificatif d’identité pourra être exigé.
Accueillant environ 40 000 étudiants, l'Université de Washington est au coeur de l'activité locale. Le campus comprend un centre médical de classe mondiale, le Burke Museum et la Henry Art Gallery. La place principale de l'université offre une vue dégagée sur le Mont Rainier. A l'ouest, une statue de Lénine domine Fremont, qui se décrit comme le « centre de l'univers ». Les magasins peu élevés et les cafés de Fremont rappellent Berkeley et le vieux New York.
Tous les hôtels à SeattleThe hotel staff were most gracious and friendly. We had 2 issues of our own making (couldn't figure out the TV & plugged toilet). The friendly maintenance staff was immediatley dispatched to help us.
"Silver Cloud Inn University - Exceptional Staff"
This was my first trip to Seattle and my time was limited. The staff was so helpful and accomodating after I shared my goals for my trip. They helped me put together an agenda to help me maximize the time I had there. They personally made the calls and contacts for me and helped to arrange and provide for transportation. Their own shuttle service was […] extremely helpful. I felt so well taken care of! My first experience in discovering and enjoying Seattle was definitely enhanced by their efforts. Would definitely stay there again...great amenities and wonderful continental breakfast! Lisez la suite
Ce client n'a pas laissé de commentaire.
"University Silver Cloud in Seattle"
Great hotel - will always stay here.
"Rainy night with police"
Arrived in the rain, late. 2 police cruiser were out front with their engines running. Turns out they were getting coffee. Comfortable room, good beds. Quiet and cool. Breakfast was good. Service was friendly and knowledgeable. The location is walking distance to UW. Parking was ok, but very full.
Ce client n'a pas laissé de commentaire.
"The Silver Cloud by UW Seatte was perfect"
I was having a costmetic skin procedure at a clinic 1/2 mile away and the hotel had a free shuttle service that met my needs completely, no extra expense for a taxi. I loved being within walking distance to the shops and restaurants right in U Village. The stay was great and an added bonus of a good breakfast-free. Staff was friendly and helpful. Yes […] I would stay here again. Lisez la suite
Ce client n'a pas laissé de commentaire.
"A fine place to stay"
We spent one night, and it was very comfortable. The location was very convenient for us; it was a quick walk to the University Village. The breakfast buffet was a full breakfast but unimaginative and unremarkable. The dining area was far too crowded; it took us several minutes to find a table. Overall, it was a nice place.
"I don't write reviews! Silver Cloud Earned an A+"
There was absolutely nothing about the stay at the Silver Cloud Inn in Seattle which I found fault with..nothing ! Each person we spoke with or needed answers from did their very best to provide information which is expected, however, to do it with a genuine smile and concern as if we'd been friends for a long while was amazing. Call backs were made […] when responses could not immediately be given , staff members came to the room knocking and apologizing for interrupting to check on or follow up with what we'd asked about and the facility itself was treated as if each employee actually resided in not worked at the facility. The location close to a fantastic University Mall as well as the University of Washington and access to major roads and transportation made the ventures we made quite simple and returns to the Silver Cloud even simpler. Parking was convenient as well and there was never a concern for comings and goings during our stay. The pool area was very well maintained and inviting and was taken advantage of many times because of the convenient location. All aspects of the breakfast availability were of such a quality that, again, it was as if the preparations had been made for family members and friends, not passing travelers soon to be dismissed. Servers and prep staff went out of their way to provide for a pleasant start to our days in and around Seattle to be sure. Having taught and coached at the high school level for over three decades, I'd come to realize that far more people complain as opposed to taking the time to compliment . As such, I would be remiss if I did not pat the employees and staff at the Silver Cloud for having done an outstanding job. What makes it even better is the knowledge that they'll have thought what they'd done was "no big deal"...that made the stay special. Congratulations and I look forward to the next stay there. Ps. I have mentioned this to many others who will travel to Seattle as well. Lisez la suite
"silver cloud inn - University"
THe hotel had great service and the location next to the University Village and UW was great. We appreciated the shuttle service back and forth to the University for the sessions we needed to attend.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Silver Cloud Hotel University"
I had a very pleasant stay at this hotel and would return.
Ce client n'a pas laissé de commentaire.
"University Village!"
We stayed at this hotel on the way home from Spokane (broke up the trip nicely!). Loved the crispness of the sheets, but especially loved that University Village was one block away!
Ce client n'a pas laissé de commentaire.
"Decent hotel"
The hotel was clean, the service at the front desk was efficient and the location was convenient for going to the U District. Didn't feel like fighting the huge crowd at the free breakfast so can't comment on that. But the massive number of people lined up seems like a good sign.
"Outstanding Hotel"
This hotel exceeded my expectation. Location is great: shops next door, close to the beautiful campus of UW, easy to get to, centralized to all location that I needed to be. Rooms are very clean. Staff is very helpful. Will definitely stay here again!
Ce client n'a pas laissé de commentaire.
"Great Hotel...Great Experience"
Ce client n'a pas laissé de commentaire.
"Great location for bicycling"
The Gilman bicycle trail passes right next to the hotel, with a bike rental shop a block away. This made for a nice day-off activity. Also, good restaurants within walking distance. Nice location not far from U Washington. And the hotel had nice amenities, great breakfast buffet included.
Ce client n'a pas laissé de commentaire.
"Silver Cloud Inn University"
Great location to visit the University of Washington. The service was professional (responsive and courteous) and the amenities were very good (clean and well maintained). Breakfast was high quality with good variety but the breakfast room was a bit congested with people. I would stay there again and would recommend it to others.
"Very helpful staff!"
We were fortunate to have stayed at the Silver Cloud Inn University on a Tuesday night and enjoyed the lovely complimentary Happy Hour. Staff was so helpful and took our family to and from the U of W waterfront. Location could not be better!
Wonderful experience! These folks know how to treat guests. Thank you to Silver Cloud and to hotels.com for these guest ratings. We need this sort of honest service desperately.
"Silver Cloud University - Great Place to Stay"
This hotel was excellent in just about every way. Sure it's no 4 Seasons or Pan Pacific, but when staying in Seattle, you can't beat this place - free parking, free wifi, and a big free breakfast! Not to mention a free shuttle to anywhere within three miles from the hotel (so we also saved cab fare)...very clean, very friendly staff and lovely great […] big bed! Located right next to the University Village shopping centre, there's a 24-hour grocery store, and one of the best cupcake shops in the Pacific Northwest (Trophy)...the neighbour hood was nice, too - we walked back to the hotel in the middle of the night along the Ave and felt very safe. Absolutely would stay here again should there be another event to attend at the Neptune! Highly recommend this place! Lisez la suite
Ce client n'a pas laissé de commentaire.
"very convenient"
Stayed here while family was in Seattle Children's Hospital. the staff was friendly and helpful and room was quiet, comfortableand convenient to the hospital
"Great Hotel, Bad Shuttle"
This hotel is a great property and the rooms are very clean, if a little dated. The rooms are pretty big but the bathrooms are very small and the fixture that have to be used are mini to fit in the bathroom. The reason that we chose this property was for the shuttle to Childrens Hospital. While the hotel was very good at getting us there, they NEVER […] had less than an hour wait to pick us up. This is completely unacceptable. If the shuttle is the deciding factor for booking this hotel stay somewhere else. If the shuttle is not a concern, stay here. Taking out the shuttle factor it was a very nice hotle with clean rooms and a friendly staff. Lisez la suite
The Silver cloud-University is a great location right next to University Village with great shopping and very near the University of Washington. The staff is friendly and helpful.
Ce client n'a pas laissé de commentaire.
"Needs some pizzazz"
The Silver Cloud is a fine hotel. The beds were very comfortable. This is a very important point. The continental breakfast was good, but the space was crowded and difficult to maneuver in. The room looked a bit dated and the view was basically of the parking area. Parking was easy, but access to the inside was limited and central. The maid service […] often clogged up the halls with their carts. There was a huge flat screen tv in the room, but we didn't turn it on. The hotel is next to an entrance to the Burke-Gilman trail. A big plus. It's very close to University Village shopping center, which is a very good shopping center. It's an uphill hike to the University of Washington. They appear to have a shuttle. The front staff was OK. My only complaint there is that when we arrived there were four employees talking among themselves behind the desk and they waited to finish their conversation for one to come up and greet us. Check-in and check-out were easy. The cost was not quite value for money, but that was in large part because of a hefty Seattle hotel tax. Lisez la suite
Thank you so much! While we are pleased that this guest enjoyed their visit with us and provided a solid recommendation, we clearly believe we did not extend the quality level of of service we strive to always provide. We pride ourselves on the attention, courtesy, and professionalism we extend to all of our guests and there should never have been any delay on being offered assistance upon arriving to our hotel. As always, we greatly appreciate feedback and will definitely follow up to ensure that this slight is not repeated towards anyone staying with us as our guest. We hope we have the opportunity to welcome this individual back to our hotel and provide the courtesy and friendliness they so deserve when they allow us the opportunity to host their stay in Seattle!
1 réponse par Silver Cloud Inn UniversityThank you. As always the service was great. However, when I first contacted the hotel to enquire about shuttles, I was told there was no transportation available to be transported from the airport to the hotel. And, I made arrangements to take the only transportation offered for return on Thursday to the airport. The cost was about twice the cost of […] taking the Shuttle Express. I was not advised about the Express. By luck I was in the lobby when an Express van arrived. Maybe I was not clear as to what I needed, but feel that all options should have been explained. Lisez la suite
"Convenient location"
The location makes it easy to get to Sandpoint but the rates are really high. The facility is starting to look a little dated but clean.
"great staff, very helpful, nice, clean hotel"
good place.
The ice machine was right outside our door and at six AM someone from the staff was loading up alot of ice and it was very noisey! I think it was for the breakfast...they should have their own ice machine. The pillows were not very soft. Otherwise i loved the stay!!
While we are very pleased that this guest really enjoyed their stay with us, we are disappointed that not everything went perfectly - which is our stated goal. We make every effort to ensure that our bedding is always fresh and replace it with new product regularly, which may explain why our hypo-allergenic pillows were not as soft as preferred this time. We do maintain spares and down pillows on hand and would have been more than glad to have exchanged them had we been aware of this issue. Additionally, noise concerns are extremely rare in our hotel but in this instance, clearly, we definitely will be following up on some staff retraining. As always, we greatly appreciate hearing all feedback as it provides us the opportunity to continue to improve upon our services and accommodations and provide this guest - and all our guests - with comfortable, problem-free, and enjoyable visits with us!
1 réponse par Silver Cloud Inn UniversityCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Wonderful and convenient hotel in Seattle!"
I was delighted with Silver Cloud University! The room was attractive, very quiet and the bed was like sleeping on a "cloud." I loved the surrounding area. We walked to shopping, restaurants and even the Farmer's Market. The complimentary breakfast was perfect (24 hour delicious coffee and fruit, too) and the shuttle bus was great!! All this and a pool […] and exercise room, too! I can't wait to visit Seattle again! Lisez la suite
Ce client n'a pas laissé de commentaire.
"Siler Cloud- University District"
I've stayed at this hotel many times, and it's always met my standards. It's always clean, comfortable, quiet and in a safe & fun neighborhood. It's also very conveniently located near Seattle Children's hospital with a shuttle service that get's us to her appt's quickly. I also appreciate check out @ 12:00 noon. This alows enough time to sleep-in and […] pack up before we need to get movin'. I would recommend this to anyone needing conveniences close by. Lisez la suite
"Very convenient to University Medical Center"
The service was fantastic. The room was short on towels but a front desk person brought some right up. The only down side of this entire hotel is that the toilets were so low one felt like you were in nursery school. I am 60 years old and my knees are not good. I hate to say it but the height of the toilet was a big blot on our stay.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"It Was Okay"
Nothing mind-blowing, but the room was spacious and made up for the average bed. Don't stay on the ground floor, it reeks of mildew. But the top floor was fine. Also nice to be able to walk to the campus. I liked the Silver Cloud downtown better though.
While we are pleased that this guest readily recommends our hotel and also enjoyed his stay at one of our sister properties, we are apologetic that he found a couple of aspects of our facility not as pleasing as he hoped. Although we have not heard any comments before or since regarding duskiness from our first floor accommodations, we will absolutely follow up to ensure that this is not the case. Additionally, we frequently receive many compliments on our custom made beds and bedding as well as requests from our guests as to where they may purchase them –which we are glad to provide. However, it is our goal to ensure that all of our guests receive a comfortable stay and a great nights rest. Although, we maintain, service, and inspect our mattresses every quarter and routinely replace them, should there be any issues we will promptly and expeditiously replace a full bed set immediately and well ahead of schedule.
1 réponse par Silver Cloud Inn UniversityCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Great hotel."
We love staying here. Whether we are going to the UW games or just enjoying the area. Love the U Village shopping Center.
Ce client n'a pas laissé de commentaire.
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