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Situation
A Gatlinburg, l'établissement Best Western Twin Islands se trouve tout près des sites suivants : Cooter's Place, Ripley's Aquarium of the Smokies et Sweet Fanny Adams Theatre. Les sites Guinness World Records Museum et Mysterious Mansion se trouvent également à proximité.
Caractéristiques de l'établissement
Un petit déjeuner gratuit est proposé. Outre une piscine extérieure en saison et des barbecues, l'établissement Best Western Twin Islands inclut une laverie. L'établissement propose une aire de pique-nique, une cheminée dans le hall et le café dans le hall.
Chambres
Les chambres donnent sur un balcon. Les 112 chambres de l'établissement Best Western Twin Islands sont climatisées et comprennent une cafetière/bouilloire à thé et un sèche-cheveux. Les clients pourront surfer sur le web : en effet l'accès à Internet sans fil est fourni dans les chambres. La télévision donne accès aux chaînes par le câble/satellite. Toutes les chambres possèdent un bureau et les clients peuvent passer des appels locaux gratuitement (sous réserve de certaines restrictions).
Toutes les chambres possèdent un micro-ondes et un réfrigérateur. Les chambres ont également un fer à repasser/planche à repasser et des articles de toilette gratuits. De plus, un service de ménage est proposé (quotidiennement). D'autres prestations sont disponibles sur demande, notamment un service de réveil par téléphone.
""Evalué par Paul B de "Belgique" le 29 mars 2012
Petit déjeuner très banal. Pas de apin, pas de fruit, Le buffet du samedi soir est limité, arrivés vers 20h, il n'y avait plus de dessert. rien pour remplacer, mais prix inchangé;
"Très bonne surprise, belle pisscine intérieure"Evalué par Emi V de "Antibes" le 20 janv. 2012
super rapport/qualité prix, de loin l'un des meilleurs que j'ai eu. Jolie piscine intérieure chauffée avec jacuzzi, chambre spacieuse et propre qui donne sur la piscine et non sur l'extérieur. La réceptionniste chaleureuse et attentionnée, toujours prête à aider et à rendre service. Petit déjeuner continental complet. Bons restaurants tout autours où l'on peut accéder à pied. Je vous le recommande vivement, vous ferez une très bonne affaire.
"Clarion à Gatlinburg: à l'entrée du parc des Smoky"Evalué par Olivier H de "Greenwood, SC" le 5 oct. 2011
Très bien situé à l'entrée du Parc des Great Smoky Mountains. Les chambres donnant sur l'arrière sont au calme... Gatlinburg étant extrêmement touristique (beaucoup trop pour nous) et engorgé de voitures, de monde et d'attractions diverses. On peut se faire faire une omelette à son goût pour le petit déjeuner (ce qui n'est pas très courant et ma foi, fort agréable), et la piscine intérieure (que nous n'avons pas testée) est de belle proportion. Seuls bémols, le réceptionniste n'était pas super accueillant et n'a pas fait beaucoup d'efforts pour se faire comprendre de nous qui ne sommes pas d'ici et les places pour le petit déjeuner ne sont pas en nombre suffisant pour que l'on puisse tous s'asseoir au moment où tout le monde, justement, est prêt pour le prendre!
"Hotel à Cherokee."Evalué par Jacques JV de "Jura" le 20 août 2011
rien à redire sur l'hotel. C'est mieux quand il y a une promo. breakfast très copieux.
"Hotel valant le détour"Evalué par Michel M de "Avelin FRANCE" le 11 juin 2011
Petit hotel simple, propre, calme et discret tenu par des gens charmants Rien à redire si ce n'est notre satisfaction
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Le petit déjeuner (buffet chaud/froid) est offert gracieusement aux clients.
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
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"older facility but great location"
great location for walking the main street of Gatlinburg- older facility but well maintained- playground for the kids-breakfast not too good-best part was actually seeing a BEAR (small) in the parking lot
"Mars Hills"
This was at Mars Hill Comfort Inn. I had phone back to confirm a smoking room, this was my honey moon and they stated we were not confirmed a smoking room from Hotel.com. We had originally ordered a Kings bed and change due to that not being a smoking room, Other wise the stay was adequate.
Ce client n'a pas laissé de commentaire.
"wonderful visit"
John at the desk was a gem. this hotel stay was so nice we stayed two extra days. they really made our stay pleasant. the hotel is also right next to everything. very satisfied
"Outdated"
First room was nasty and still had trash on the floor. Front desk was very nice, but only moved us two doors down into a similar room. Hotel was not full and they must have had nicer rooms but were not willing to put our family in one.
We have stayed at the Twin Island in years past on our trips to Gatlinburg. This visit was one of the best. I am so glad that they are now serving breakfast it was very good and the room we had was exactly what we wanted. Very friendly staff.
"Good location but some problems"
When I booked this hotel I specifically booked a balcony smoking room. When I arrived they said they were sold out of those and put us in an undesired location. The room was non-smoking and there was no balcony. The property buildings could use some upgrading and maintenance. The breakfast buffet was good, location to downtown very good.
"Best Western Twin Islands Tenn"
Great location walk to shops and restaurants.Comfortable.
Ce client n'a pas laissé de commentaire.
"Good For Kids"
We go to Gatlinburg often and have stayed in several of the hotels on the strip. This one was in the top 3 that we have stayed at in our book. We will certainly choose to stay here next time if it is a family trip. My 20 month old loved the playground and ducks. The breakfast the next morning was very good and is in fact a full breakfast. The lady who […] was cooking for us made everyone feel as if they were in her dining room at her home and was really very charming. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Not a good experience"
The heat did not work when we checked in, there was only two sheets on the bed,no comforter! The towels were dirty looking. And the bed was not comfortable. The only good thing was the T.V. was nice and location was good. I would not stay there again if it was free!!
"Best Western Gatlinburg, Tn"
The staff was friendly, courteous, and helpful. The hotel was in easy walking distance of all major attractions and a variety of eating establishments. Will stay there again when I visit Gatlinburg next.
"Great Location"
The room was clean, except one small spot on the back of the toilet that the maid missed. The people working in the office were very polite and helpfull. The room did not have enough covers on the bed, and there was no extra blanket in the closet. Best thing about this stay was friendly staff and the great location within walking distance to everyt […] hing. Lisez la suite
needs a little updating but all in all a good place to stay
"Best Western Twin Islands"
The convience of the hotel was great. The beds in the room were aweful! We were going to stay another night there but after the first, we went to a different hotel.
"Best Western Twin Islands in Gatlinburg, Tn"
Staff very courteous,helpful. Room clean, comfortable bed,microwave,small refridgerator,hair dryer, although visited in summer-also has fireplace. Loved the water stream outside room with mallard ducks. Easy, walking distance to attractions, shops, eateries/restaurants and trolley if wanted to ride instead of walk. Will stay here again.
Ce client n'a pas laissé de commentaire.
"ok room for the money"
for the price that I booked this room for..it didn't even come close to what I expected..It was a very nice hotel..close to downtown...great location!! It was nice,but I expected more for the price..It did have a fireplace..which was very nice...because it was cold!!! It was a nice hotel...
"Convenient to downtown Gatlinburg"
A nice motel if the rate is good.
"Great room for the money"
Friendly service, very convient and confortable. We will stay there next time we go to mountains.
"Great room for the money"
The Best Western Twin Islands is an older hotel, but for the money it is great; especially the location. The rooms were nice, service was good and we enjoyed our stay. We will stay again.
"Great Hotel"
Great Hotel. Great location to walk into Gatlinburg without having to worry about parking. Will definately stay here again.
"Hotel review"
The play area was awesome! My kids loved playing on it. The bed was one of the most comfortable beds I have ever slept in and the shower was great!
"Nice room"
Nice convient location, clean room, very nice views... would stay here again!
""one of the best""
This hotel was extremely nice. The service was outstanding. Everyone was so nice and they made our stay pleasurable. Very convienient to get places. loved not having to drive. had a decent size refridgerator and microwave. Overall, it was one of the best places i have ever stayed while in gatlinburg. I would definately stay again.
"budget motel"
A good location for walking in Gatlinburg. Good surroundings. Great place if you are on a budget and have kids. They have a really good playground for kids 6 to 13 or thereabouts. It is an old place and it shows. The housekeeping people do their best. But with me if the shower has a good head and plenty of hot water, a lot of little neagatives are pushed […] into the background. This did have a great shower.Beds slept rather well too. All in all not bad for the price. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Great Location!"
This is not a five star hotel but for the price it is a incredible value.The rooms are a little dated but comfortable. Located a short walk to ALL attractions. A clean room with a balcony overlooking a stream. The staff is helpful and friendly. Far enough off the Parkway for privacy. I am going back next year to enjoy another week.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"NEEDS IMPROVEMENT"
WORST HOTEL I'VE STAYED AT THE ROOM SMELLED AND THEY DIDN'T HAVE ANY ROLLAWAY BEDS THE CLEANIEST PART OF THE ROOM WAS THE BATHROOM.
"Needs Improvement"
was so disappointed room smelt really bad and looked dirty. I really thought of bed bugs in the room but we had brought children with us and they had no other rooms available. I would not have slept on the floor. They had no roll away beds and the hotel was just not what we expected. The pictures online was so much nicer so very deceiving. The service […] was okay but for the price I feel like I was misguided. I am so unhappy with the room!!!! Lisez la suite
"Needs Improvement"
Bed was hard, noisy and uncomfortable. It squeaked so was noisy throughout the night since each time one us changed postions, the bed squeaked. One of the posters of the poster bed was missing. Too much furniture in the small room made moving around a challenge. We had a king sized bed and there was a chair with an ottoman in the corner by the door […] leading to the balcony. The ottoman was so close to the bed that I tripped over it when we first went into the room and I went to open the door leading to the balcony overlooking the river. The sound of the river was wonderful and soothing but you couldn't leave the door open to listen to it because the balcony was a shared balcony so you wouldn't want to leave your door open. There was no screen door either so you just had to close and lock the glass door and miss out on the soothing sound of the river. Nice location but the room needed updating. Lisez la suite
"great all the way"
no its not the palace but for a mid grade hotel it was wonderful. my bed was so comfortable i wanted to bring it home, and the sound of the river flowing outside the door just made it even better. lou our housekeeper was so sweet and kept us in ciffee and towels thanks for a great stay we will be back
"Rain"
The empolyees seemed very nice. But it rained the whole time we were there - not the hotel's fault but no other comments.
"Perfect!"
Our room exceeded our expectations. We had a wonderful time on our 10th anniversary and will try to return for our 11th. This is the 4th time we've stayed at Best Western Twin Islands in the last 11 years.
Ce client n'a pas laissé de commentaire.
"Alot and more"
Dont let the looks of this hotel fool you. Yes, it is a older hotel and the rooms do need alittle updating, but the place was great..friendly people..wonderful atmosphere..and if you are a lover of ducks, this is your place. The room that i stayed in was right on the creek. It had a walkdown to where you could go and feed the ducks. They where eating […] food out of my hands..at one point there must have been 50+ ducks. I will go back to this hotel!! Lisez la suite
"Wonderful"
Our room had a balcony area that we were able to enjoy watching otters playing in the stream. Was a great location and very nice facility.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
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