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Situation
Au cœur de Syracuse, l'établissement Crowne Plaza Syracuse se trouve tout près des sites suivants : Syracuse Stage, Syracuse University et Carrier Dome. Les sites SUNY Upstate Medical University et Everson Museum of Art se trouvent également à proximité.
Caractéristiques de l'établissement
Pour vous restaurer, cet hôtel très pratique pour les voyages d'affaires propose un restaurant et un bar/lounge. L'accès gratuit à Internet haut débit par Wi-Fi est disponible dans les espaces communs et un poste informatique se trouve sur place. À l'attention de ses clients en voyage d'affaires, cet hôtel 3,5 étoiles propose diverses prestations, dont un centre d'affaires et un équipement audiovisuel. Le personnel de l'établissement propose un service de conciergerie, un service d'organisation de mariages et un service de traiteur. L'établissement propose une salle de fitness ouverte 24 h/24, des journaux gratuits dans le hall et un service d'étage (horaires limités). Le parking de l'établissement est gratuit.
Chambres
Les 279 chambres de l'établissement Crowne Plaza Syracuse sont climatisées et comprennent un coffre-fort et des journaux gratuits. Les lits sont équipés comme suit : un jeu de trois draps et une literie de qualité supérieure. L'accès à Internet haut débit par Wi-Fi est gratuit. Les clients disposent d'un téléviseur à écran plat avec chaînes thématiques par le câble et des films payants. Toutes les chambres possèdent un bureau, des fauteuils ergonomiques et une ligne téléphonique multiple avec répondeur vocal ; les clients peuvent passer des appels locaux gratuitement (sous réserve de certaines restrictions). Les salles de bain comprennent une pomme de douche "effet pluie", un miroir de maquillage, un sèche-cheveux et des articles de toilette gratuits.
Les chambres ont également une cafetière/bouilloire à thé et un fer à repasser/planche à repasser. Les services et équipements suivants sont disponibles sur demande : un réfrigérateur, une literie hypoallergénique et un service de réveil par téléphone. Un service de ménage est proposé quotidiennement. Toutes les chambres de l'établissement Crowne Plaza Syracuse sont non-fumeurs.
"Hôtel United Inn, Syracuse"Evalué par Yan P de "Noumea, Nouvelle Caledonie" le 5 déc. 2011
Ancien etablissement qui devait être haut de gamme il y a des années. Stationnement : facile. Accueil : tres sommaire. Copie du passeport et du permis de conduire demandés alors qu aucune loi ne l impose ! Chambre : tres grande avec tout le necessaire d un standard eleve. Le mobilier est ancien mais de bonne qualite. L ensemble est propre. Salle de bain : mobilier d il y a une vingtaine d annee mais tout fonctionne. Petit dejeuner : ne comptez pas dessus ! A part une boisson chaude, pain et cereales, il n y a rien a apprecier. Insonorisation : inconnue ! Cela se passe bien avec peu de clients et surtout pas d enfants mais toute conversation dans le couloir "passe" la porte.
"knights inn"Evalué par sandrine V de "lanton, aquitaine" le 31 oct. 2011
proche route, très bon rapport qualité prix
""Evalué par Sylvie L de "Rezé" le 4 mai 2011
bon rapport qualité prix, accueil très chaleureux
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
This hotel has a smoke-free policy.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Cet établissement est en cours de rénovation. Les espaces concernés sont les suivants :
Tout sera mis en œuvre pour minimiser les nuisances sonores et le dérangement.
Cet avis annule et remplace les autres informations relatives aux services de cet établissement.
L'établissement Crowne Plaza Syracuse possède un restaurant sur place. L'établissement met à disposition des clients un service d'étage (horaires limités).
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Clean, good service but noisy"
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"Lounge Support"
The lounge staff (PM) made me feel like I was intruding on their time. Not very friendly at ALL. Don't order breakfast, it will arrive cold and with out the condiments.
"Nice nd Close"
Great location when visiting Syracuse Univ. Close to campus and all facilities, and close to Armory Square with shops and restaurants. Nice hotel, nothing outstanding, but very nice.
"Nice"
Hotel is beautiful, service was good. The area is a little sketchy and there arent any good shops or restaurants in walking distance.
Excelent service hotel And ver y clean
"Felt welcomed"
I was completely pleased with my stay front desk was friendly the bartender was friendly I loved everything about the hotel and decor was lovely would definitely stay at crowne plaza again :)
"Crown Plaza - Syracuse, NY"
Parking was easy. Staff was courteous and efficient. Room was comfortable and clean. Room also had plenty of space to work and was large enough to spend multiple nights.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"nice hotel"
Remodeling of the hotel looks great. New carpeting, new decor, new pub area bar and seating. Needs to redo executive lounge and Redfields. Only downfall is the heating situation. When we were out of the room heat shuts down so we always came back to a cold room.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Great Hotel"
I only stayed at the hotel for one night. The room was beautiful and the service was fantastic. We ordered room service in the evening. The food came to our room very quickly and was absolutely delicious. I plan on returning to this hotel the next time I am in Syracuse.
"NIce Hotel"
I was satisfied with everything except the shower. The water was luke warm and I was freezing when I got out.
"SUPER COMFY BEDS"
down (or alternative) comforters and super soft matresses; if threadcount and bed comfort are important to you... you'll love this hotel!
"joe b"
Good
Ce client n'a pas laissé de commentaire.
"King size with all the amenities"
Very comfortable overnight stay. The restaurant was wonderful, and gratus parking nearby.
"Crowne Hotel in Syracuse, New York"
The hotel room was clean, wasn't real keen on the shower, but was useable. Location was great and the service was good. I would recommend this hotel to a friend.
Ce client n'a pas laissé de commentaire.
"I paid for a room in advance and got bumped"
Ce client n'a pas laissé de commentaire.
Traffic noise outside was unbareable.
Ce client n'a pas laissé de commentaire.
"Crowne Plaza Syracuse"
Interesting property. The room and facility are quite nice. The foos was slightly overproces, but good and the service very good.
"Overpriced in Syracuse"
Hotels.com listed our room as two queen beds, and it was not a nice surprise to get a 150 sq' room and one full sized bed total. The hotel lobby was nice. Our room was average, but the whole experience felt overpriced.
Ce client n'a pas laissé de commentaire.
"Round Hotel, Cool Slice of Pie"
The Crowne makes round cool. Free parking is a plus. With a convenient location. I wasnt sure what to expect of the rooms. They were well apppointed and fun to experience. Basically like a cool slice of pie. The moden interior elevators are in the middle. Make it to your floor and walk the circle hall to your room. Enter and find a warm modern deco […] room. When you are in Syracuse, dont forget to eat at the Dinosaur Rib, best ribs around. Lisez la suite
"OK, but Requires Care Booking and Getting Around"
Summary: This is an OK place to stay for access to points at the hospital or university. The room was clean and the bed comfortable. They provide WiFi and direct internet hook-up and include a VGA jack to run the TV as a second computer monitor. First, be careful about the floor and side of the hotel you book. An elevated interstate highway runs level […] with floors about 4 - 7, and the hotel is almost immediately next to it. When you are on that side of the hotel, you will hear the constant high-speed, interstate, traffic noise. Also be careful if you plan to walk around that you know where you are going in the area. It seems, one side of the hotel adjoins a rather run-down looking neighborhood. It is otherwise OK if you are heading directly in to the hospitals or university. Lisez la suite
Ce client n'a pas laissé de commentaire.
"a couple of things"
Overall, the room was excellent. Two bad things: 1) the elevator system is a disaster. They have a new system that works poorly and I had to wait 11 minutes for an elevator on one occasion. 2) Ice. I stayed on the 19th floor and the closest ice machine was on the 15th floor meaning I had to take the stairs because the elevators were so unreliable.
"Nice Hotel"
This is a pretty nice hotel. Has an attached parking deck so it was very convenient. They were in the process of upgrading the elevators, so that was a little annoying, but only temporary. The lounge area looked pretty nice, and the restaurant is good.
Ce client n'a pas laissé de commentaire.
"Horrible"
Elevators did not work. Manager had a terrible attitude. To top it off, the somehow "misplaced" our things and refused to do anything about it!
"Average hotel. Very close to University."
The positives: close to Syracuse University, free parking, efficient check-in, free wi-fi. The negatives: elevators were slow and one was out of commission due to construction, meaning we had to wait forever to get an elevator; the room had not been cleaned before our arrival...found a dirty sock in the room from the last guest...yuck! No minibar. Not […] the best neighborhood. Lisez la suite
"Great value"
The hotel is under renovations, and the room we had was complete and elegant! Accommodations were wonderful. Elevator new and had trouble and waiting was a pain, but sure that will be addressed and fixed once renovation of the new system is complete. Free, safe parking garage. A/C a bit loud, but worked well.
"Poor Value"
I paid well more than average rates for one night at the Crowne Plaza in Syracuse. The hotel was not particularly clean, areas were under construction, elevator waits were long, odor of disinfectant in room was overwhelming, location next to a large elevated freeway was unpleasant and air conditioning was much too cold. Several nights before I stayed […] at a beautiful historic hotel in downtown Chicago for 2/3 of the cost. Strongly recommend taking a pass on the Crowne Plaza Hotel in Syracuse. This was one of the worst hotel experiences I've had in a long while and perhaps the worst value ever. Lisez la suite
"Make sure elevator maintenance is done"
We stayed at the Syracuse Crowne Plaza for 1 night and it was an extremely frustrating experience. Apparently, there was some elevator maintenance going on. With only 2 elevators working for such a large hotel, the wait was never less than 5 minutes and one was 15 minutes! The 2 working elevators had a system where you punch in your floor number and […] it tells you which elevator to take. Sounds efficient, right? WRONG!!! I don't even want to waste time going into all the ways this system is messed up in a hotel (doesn't take into account you may have multiple people with luggage, kids like to push multiple floor numbers, confused people put in multiple floors until they figure it out.) what you end up with is an elevator that seems to have a mind of it's own with no way to control it when you get in. Elevators aside, the breakfast was disappointing (and definitely not cheap). You could have a nice omelet made if you wanted to wait a LONG time. Or, you could wait to use the ONE waffle maker or the ONE, two-slice toaster. Or have some underdone eggs. I have never written a hotel review, but felt compelled to do it this time. I'm just glad it wasn't me having my wedding there. All those guests are going to remember from that couples special day are the multiple inconveniences! Lisez la suite
"NOT FAMILY FRIENDLY"
Pros ~ Breakfast Buffet is delicious. Although my waitress Terri, must have had a bad morning. I hope she isn't allowed to work in that demeanor daily. ~ There are actual compact cribs available as opposed to most hotels providing a pack n play. Cons ~ If you have small children, this is NOT the place to stay. This is for business or singles. My child […] got into everything..its design, well, all the furniture sits very, very low...Even the mini fridge that sits under the aleady short desk...He was inside. ~ The 3 elevators suck. Slow isn't the word. ~ I didn't have a room service menu and requested one...4hrs later. Still no menu. Decided to order delivery. ~ The pillows were good at all. The bed wasnt that greatest or great at all. ~ Had to call security for the noise level in the hallway after 2am. Startled us out of our sleep. ~ Toiletries sucked ): Lisez la suite
Ce client n'a pas laissé de commentaire.
"Under Construction"
Many Rooms are being renovated but the newly renovated ones are not sound proofed very well, you could clearly hear talking, plumning, road sounds and the air conditioner is extremely loud.They have some kind of crazy new elevator that you have to pre program for your room and if you happen to jump on without punching in your floor your out of luck, […] that is when the elevators were working... Breakfast was ok but they should consider including a continental service for free and upgrade the coffee...the wireless Internet was slow and sporadic. I have stayed many times in the Carrier circle area and will return to that area next time. Downtown is boring and lifeless, except for the crack house we saw down the street when we dared search for a drug store nearby... our housekeeper was a little less then friendly, maybe its cause she had to go in circles all day long.... Lisez la suite
"Crowne Plaza Hotel In Syracuse"
Overall the hotel is clean. While the hotel desk staff is professional and attentive, other staff can be deemed as only average in their ability to provide customer service, to communicate and/or to respond to request. That's not a compliment to what I thought would be a better quality hotel. The hotel bar restaurant was good, but seemed to close fairly […] early at night. At the time of my visit, the hotel was undergoing renovations, so there were issues with construction/work areas being visible. Because of the renovations underway at that time, use of the hotel elevators, and the workings of the hotel elevators was poor at best. Lisez la suite
"The Crowne Plaza in Syracuse"
Very nice hotel with many updated amenities. However, they have recently changed the technology in the elevators and they are NOT useful or efficient. We had to take the stairs repeatedly. However, the rest of the experience was wonderful!
"Don't even think about it!"
Very rude staff. We reserved a room for 4 people and what we got was a 1-bedroom. You have to wait at least 15 min for the elevator in each trip. Very loud AC. This was my worst vacation ever just because of this hotel. Please....Please do not go there!
Our overall stay was ok but not great. Location was easy to find but not in a nice area. We were there on a Sunday and there was nothing open around the hotel. No restaurants close by to go to. Was a bit upset that the tray of breakfast dishes and leftover food was still left in the hall at 5:00 pm. They are doing renovations at the hotel so it will […] probably improve over time but unfortunately the location will not improve. Lisez la suite
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