The Roger Smith Hotel - New York

Comme beaucoup d'hôtels de Manhattan, celui-ci est cher. Et le niveau d'entretien n'est pas à la hauteur de ce qu'attend un européen pour ce prix. Sinon globalement l'hotel est de bonne qualité, propre et accueillant.Comme il est ancien, la robinetterie, la moquette,...ne sont pas de 1ère fraicheur mais correcte. Cela a son charme de dormir dans un […] hotel ancien de Manhattan. Par contre, comme il est au coeur de Manhattan non loin de Grand Central Termina, c'est bruyant même la nuit. Sommeil léger s'abstenir. Accueil agréable sans plus. Surement terrasse sympa mais ouverte qu'à partir de fin avril début mai. Bonne connexion wifi dans l'hotel et dans les chambres par contre. Lisez la suite

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Hotel idéalement placé sur Lexington avenue, à deux pas de Grand Central et à dix minutes à pied de Central park ou de Times Square. De nombreuses lignes de métro à portée immédiate. L'immeuble est assez ancien, mais les chambres sont spacieuses et silencieuses. De nombreux petits restaurants rapides pour déjeuner ou dîner pas cher.

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L'hotel est bien situé, à proximité du "centre" et de restaurants. ESB/ Top of the rock/Central Park. Réception impeccable et chambre spacieuse et propre. Literie très bonne. Wifi ok dans la chambre. A mon départ de l'hotel j'ai réservé un taxi pour JFK (70$ tout compris). Je recommande cet hôtel.

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I went with my sister and her son (11 years old). I thought the room was quite spacious for the price we paid. The hotel is old and could use some renovations, but room was clean. People working there were courteous. Location is super. Close enough to Time Square and Central Park.

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we Loved it i will defentely stay again ....

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Very pleasant place to stay. Clean, comfortable rooms and bathrooms. Very friendly, helpful staff. Great location a few blocks from Grand Central Station.

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This building seems like a converted apartment building. The room was nicely decorated with vintage pieces and books. The location was very convenient for our family and we enjoyed Vermont granola and yogurt in the morning in the lobby. It was a nice, unique touch. If you like the new modern style of a Marriott, this is not your hotel. Looking for a […] cozy and convenient place and a decent price, then this is it. Lisez la suite

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Seems like you take a chance every time you opt for an older hotel in the city, but boy! did the Roger Smith work out well for us. It truly has it all -- great location, easy parking, charm galore, clean & well-furnished rooms and common areas, extremely friendly and pleasant staff -- and an artistic funkiness to boot! We lucked out and got a corner […] room (facing Lexington) on an upper floor -- perfect for experiencing the sights and sounds of the big city 24/7 (seriously -- this is one of our criteria when we visit NY!). We recommend Roger Smith and will probably make it our default NYC hotel. Lisez la suite

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Overall, our stay was good. They upgraded us to a Junior Suite (really just a larger hotel room with a couple extra chairs, but nice to have the extra space), and the room was comfortable and clean. Only complaint, which was mentioned by others, was that Housekeeping knocked on our door at 9am on a Sunday. Way too early to be knocking on a door on a […] weekend, especially since we were checking out that day and by seeing if we'd checked out yet, they could tell if the room was ready to be cleaned. Otherwise, good stay. Lisez la suite

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The Roger Smith was a nice place to stay for 1 night. Convenient to everything, especially Grand Central Station. Very reasonably priced. Room was comfortable and clean, a little rundown. We would stay there again for 1 night but we would request a room as high up from the ground level as possible. We were on the 4th floor facing Lexington and traffic […] was very noisy almost all night. Lisez la suite

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need room service or vending machine badly.

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The hotel was okay. The first room we had the air conditioner was broken but they immediately moved us to a different room. Although the room was small it was clean. The beds were a bit old and loose. It was okay for the price I guess

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This is a great hotel right in the middle of everything! My teen daughters and I enjoyed this place. Rooms were spacious and clean. The front desk was somewhat lacking and there was a lot of street noise. If you are reasonably self sufficient, you should have no problems.

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I chose this hotel on the basis of the information and reviews on hotels.com as it met my requirements regarding location, price and facilities. The location is central to midtown, but, as mentioned by other reviewers, the Lexington Ave location is very noisy, even in an upper floor room ( I was on 12th floor). The rooms are large by NYC standards, […] and quite well appointed. However, of my four essential requirements for a hotel room, only two were met. Unlike the information provided on the hotel and hotels.com websites, there was no In-room safe, nor is there a restaurant or cafe on site. The free wi-fi was reliable and relatively fast. The strangest part of the experience at this hotel was the total lack of interest in guests by the front desk staff. With the exception of the very nice guy who was on the desk when I arrived and left, other front desk staff seemed disinterested. There was no assistance bringing luggage inside from the taxi when i arrived, nor assistance at any other point in my stay When I mentioned that my laundry had been dry cleaned rather that laundered and put on hangers rather than folded as requested, the front desk staff member shrugged and said "so?". Dirty glasses were left in my room for several days and not replaced with clean ones. I will not be staying at this hotel again. Lisez la suite

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Location was good close to shops restaurants and subway. No complimentary breakfast parking was 35 u.s extra view from our room was terrible. The rooms I felt I was back in the 80's disgusting and furniture was nasty bed squeaked not worth 300 a night.

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Best hotel ever!!!

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The staff if very friendly and super helpful. It's near many places to eat and great location to the UN. The art on the outside and on the inside is very cool too. Will definitely stay there again!

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The room was a nice size for a Manhattan hotel at a reasonable price and the beds were very comfortable. I had to turn the heat off as it had gotten very warm, but once off it was comfortable sleeping. As other guests commented, the windows are not very soundproof, but you can still sleep. Within walking distance to Grand Central and Times Square. Would […] stay here again. Lisez la suite

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The staff was wonderful, from check-in to when they stored our luggage the day we departed. It was a clean, nice size room for 3 with an updated bathroom and small walk-in closet with refrigerator which exceeded our expectations.

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Beautiful old hotel. Very clean and comfortable. TV small and radiator made noise. Other than that enjoyed hotel

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The decor, though a little dated, was charming. Our room was clean and bright with three windows. The location was great, and it was easy to find. The hotel clerks were courteous and helpful.

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I was very pleased with the relaxed atmosphere created by so much artwork in the lobby; it was akin to a tiny museum. Despite arriving after midnight the clerk found my reservation and booked me into my room in just a couple of minutes. The room was very clean. Price was very reasonable for a 5-minute walk to Times Square.

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I got the mobile-only deal. Spent $132 (including tax) to stay on a Saturday night (usually the most expensive night). I reserved the room just hours before I checked in and they even let me check in early at no extra charge. The room was spacious, very comfortable and the bed was plenty large enough for 2 people. Their free DVD service includes a vast […] collection and they will bring anything right to your room without you having to go downstairs. You're 3 blocks from the 6 train if you need to get around the city. And if you want a bit of night life take a walk down to 2nd Ave. I couldn't have asked for more Lisez la suite

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Thr Roger Smith hotel is like a comfy armchair - it is a bit worn and ragged around the edges but staying here is always a delight and never fails to please. The same staff are here year in and year out and they are the frienliest and most helpful staff I've encountered in the US. The value for money is terrific. I'll be back next year.

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Beautiful room good customer service great mattress i love it.

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Very homey feeling rooms, bigger than the most in Manhattan. Fridge in the room and free internet included. The nicer rooms have better bed linens and pillows. They also have free dvd movie rental and books in every room! My only complaints are that the windows are thin so if you're a light sleeper you better be on the 10th floor or higher. Also the […] heaters are very noisy. Lisez la suite

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My room was a nice size, very elegantly appointed (for example, crown molding) and pleasant. The free wi fi internet access was appreciated. The bathroom was small but entirely functional and well stocked for those who forgot to bring a toiletry of some sort. The front desk folks were professional and pleasant. All in all, I was very pleased with my […] stay, particularly in light of the excellent location and reasonable price. Lisez la suite

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Staying mid-town is very convenient in Manhattan. The hotel staff here were extremely friendly and helpful. We enjoyed the cozy room and relaxing in our hotel room tub with jets after a long day. Very easy to walk/cab/take the subway from this location to anywhere else you want to go in New York city. We also appreciated the free wi-fi. It allowed us […] to plan our day before heading out. Lisez la suite

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Not worth the price. They over-charge for the location but are skimping on amenities. I stayed on the 8th floor facing Lexington Ave. I got very little sleep because the of the cheap windows. i heard every honking horn and all of the drunks outside of the bars smoking. Maybe a room that doesn't face Lexington Ave would be better. I would not stay here […] again. Lisez la suite

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Great location if you need to be midtown/Grand Central area. Service was adequate, rooms were ok, bed was comfortable. Unfortunately, they put me on 3rd floor which proved to be very loud as all rooms face Lexington Ave. Be sure to choose higher up however it may be because of booking through Hotels.com that I couldn't get a better floor? Good value […] based on what other hotels wanted. Lisez la suite

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The Roger Smith Hotel is similar to a European-style boutique hotel. It is an older building but has a charming ambiance with period room decor in drapes, wall coverings, furnishings and linens. The bedding was very comfortable as was temperature control. Bathtub was luxuriously large and convenience articles, such as toothpaste and toothbrush, were […] provided. A nice extra was the refrigerator in the room, although guests are unable to obtain their own ice; one of the staff must bring it to the room. The location of the hotel is excellent, almost directly across from Grand Central and convenient to shopping, many attractions etc. It is a very well traveled neighborhood with many hotels with people coming and going so that one feels safe at any time of day or night. We were unexpectedly very surprised and pleased with this accommodation! Lisez la suite

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Always a welcoming feeling when I stay. I've become a regular!

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very nice smaller hotel, nicely renovated, and very convenient.

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Extremely dirty and expensive! And I have traveled to many hotels with the help of Expedia. We tried to stay out so we didn't have to spend any time in our room. There were carpet stains in the hall and room. The whole room, hallway and elevator were gross. The bathroom was ancient!

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The room was clean, charming, and cozy. On checkout day I had an attack of sciatica and had to miss my plane. Not only did they let me stay another night, but sent up a basket of fruit, ice for my back, and in general were very solicitous of my well-being. These are really nice people. I would stay there whenever I could. I recommend the place enth […] usiastically. Lisez la suite

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Great location. Great Price. Room was a decent size and was well stocked with towels and bathroom toiletries each day.

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This was our second time staying at the Roger Smith Hotel in a matter of 2 months. Both visits were for pleasure with the family. We were very happy both times with the service from the front desk and their staff. The location of parking is right around the corner which is discounted when you stay at the hotel. This last time while checking out the […] front desk called around to the parking garage to have our car pulled right in front of the hotel..We had a wonderful stay. Lisez la suite

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Really good service.

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