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""Avis d'un client Hotels.com envoyé le 24 avr. 2012
L'hotel est relativement calme bien que placé entre l'autoroute et une route à circulation importante. L'exxtérieur de l'hôtel mériterait d'^tre rénové et mieux entretenu mais les chambres sont grandes, confortables et propres.bon accueil
"travelodge grang canyon flagstaff"Avis d'un client Hotels.com envoyé le 5 mars 2012
chambre tres bien. personnel gentil.
Avis d'un client Hotels.com envoyé le 3 mars 2012
Ce client n'a pas laissé de commentaire.
"SEDONA"Avis d'un client Hotels.com envoyé le 31 oct. 2011
Très bon hotel, accueil chaleureux à recommander
"Knights Inn Flagstaff East"Evalué par Jean-Luc T de "Beziers" le 31 oct. 2011
Bon rapport qualite prix Breakfast inexistant ne pas compter dessus pour se restaurer
Situation
Bénéficiant d'une situation idéale près de l'aéroport, à Flagstaff, l'établissement Radisson Woodlands Hotel se trouve tout près des sites suivants : Riordon House, Flagstaff City Hall et Lowell Observatory. Les sites Northern Arizona University et Walkup Skydome se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement Radisson Woodlands Hotel possède une baignoire spa, un sauna et un centre de fitness. L'accès à Internet haut débit avec ou sans fil est gratuit dans les espaces communs. À l'attention de ses clients en voyage d'affaires, cet hôtel 3,5 étoiles propose diverses prestations, dont un centre d'affaires, des salles de réunion pour petits groupes et un équipement audiovisuel. Cet hôtel propose 2 restaurants ainsi qu'un bar/lounge. Le personnel de l'établissement propose un service d'organisation de mariages et un service de traiteur. L'établissement propose une piscine extérieure en saison, une laverie et une cheminée dans le hall. Le parking de l'établissement est gratuit.
Chambres
Les 183 chambres de l'établissement Radisson Woodlands Hotel sont climatisées et comprennent une cafetière/bouilloire à thé et un sèche-cheveux. Les lits sont dotés de matelas Select Comfort. Les clients disposent d'un accès gratuit à Internet haut débit avec ou sans fil depuis les chambres. un téléviseur à écran plat 37 pouces donne accès aux chaînes thématiques par satellite et des chaînes cinéma gratuites. De plus, un bureau et un téléphone avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comptent un ensemble douche/baignoire et des articles de toilette gratuits.
Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. De plus, un service de ménage est proposé (quotidiennement). D'autres prestations sont disponibles sur demande, notamment un service de réveil par téléphone.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Woodlands Cafe : ce restaurant familial sert le petit déjeuner, le déjeuner et le dîner.
Sakura Sushi / Teppanyaki : ce bar à sushis sert le déjeuner et le dîner.
Poolside Bar and Grill : ce restaurant sert le déjeuner et fait également un bar. Certains repas peuvent ne pas être proposés certains jours.
L'établissement met à disposition des clients un service d'étage (horaires limités).
Une piscine extérieure en saison et une baignoire spa se trouvent sur place. Les infrastructures de loisirs comprennent également un sauna et un centre de fitness.
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Très bon début de séjour"
Rapport qualité/exceptionnel. Très belle chambre et spacieuse.
"Attention aux bruits"
Tres bon hotel mais , comme la majeure partie des hotels de flagstaff, "le train" passe et ...souvent et...toute la nuit. Donc bon hotel, tres bon restaurant japonais mais du bruit extérieur
"Nice place"
Everyone was friendly and efficient
Ce client n'a pas laissé de commentaire.
"Room size"
The outside of the hotel and the lobby area were great. However I was disappointed by the small size of the room, also the air conditioning was rather noisy and prevented a sound sleep during the night.
Ce client n'a pas laissé de commentaire.
"right in the middle of town"
The price of the hotel was competitive with other hotels that were not as nice as the Radisson Woodlands Hotel.
So pleased you found value in your stay with us. Thank you for posting your review.
1 réponse par Radisson Woodlands Hotel"flagstaff get a way"
i was very happy with the stay, staff everything. I will be back
We are happy to have been a part of your Flagstaff Get away and will look forward to your next visit.
1 réponse par Radisson Woodlands Hotel"Short stay"
Great hotel with restaurant availability. Clean, spacious room and view of the trees instead of looking into another building. Would definitely recommend this to others. Only stayed overnight but easy access to highways and amenities.
"Close to NAU"
We loved the Hotel and plan to go back again........Grandaughter loved her visit to NAU and definitely will be applying for college there so we intend to be frequent visitors............Oh, and the Sushi restaurant was to die for -----and our Chef Caleb was THE BEST!!!!! We all loved the experience!!!
Thank you for allowing the Radisson to be a part of your NAU experience. We look forward to your next visit and appreciate your comments and recommendation.
1 réponse par Radisson Woodlands HotelCe client n'a pas laissé de commentaire.
"Radisson Flagstaff"
Great hotel for the money. Convenient to restaurants in Flagstaff and much better choice for visitors to the Grand Canyon than the pricier hotels in Williams or Grand Canyon.
"Best place in Flagstaff"
The Hotel is beautiful. Our room was also very nice and we loved the sleep number beds. The best part was the wonderful gourmet meal we enjoyed in the resteraunt on the main floor. We will make sure we come back soon.
"Great stay"
Requested non-sleep number bed but got one anyway. Decided to try it -- of my own accord. I read reviews before booking & knew I could have changed rooms if I requested. This is solely re: Sleep Number beds. I thought it terrible and if I ever have another in a room I will be requesting a regular bed. The hotel restaurant was delicious and the entire […] staff was wonderful. There were minor problems with my room but a simple note to the staff upon check out will likely get those taken care of. Lisez la suite
Thank you for your candid review. We apologize that, initially, you didn't get your room of choice. We understand that some guests love the Sleep Number Beds, and others do not. We are happy accommodate room requests from/to a traditional bed whenever we are able. We'll pass along your kudos to our staff.
1 réponse par Radisson Woodlands HotelCe client n'a pas laissé de commentaire.
"Nicely renovated"
Too bad AC unit was loud but usually i can ignore it if im not expected to wake up early to catch a flight Otherwise great location to airport and if you need sundries. Staff very nice and room and amenities are swank
So glad you enjoyed our location and your stay at the Radisson Woodlands Hotel. Note that we do request guests let us know if they have any issues in their guestroom during their stay so that we can resolve it prior to departure ensuring guests are able to fully enjoy their stay with us in Flagstaff.
1 réponse par Radisson Woodlands HotelCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Clearly Not Up to Radisson Expectations"
When you book a Radisson you have certain expectations - especially since you're paying for them. Avoid this one. The room was poorly maintained. Specifically, the bathroom sink was cracked; the bathroom door was broken; the Sleep Number beds I paid extra for did not function properly, one didn't function at all; the single-serve coffee pot regularly […] malfunctioned and even the shower head needed some CLR or LimeAway. The service was below par. Specifically, housekeeping missed replacing items when cleaning; we had to ask repeatedly. EVERYTHING cost extra. The continental breakfast was extra, a 5-cup pot of coffee (since the in-room maker was useless) was extra, etc. I would have probably gotten a better room at a 2-star motel for far less money. Lisez la suite
We apologize for the appearance of the room in which you stayed. The description is definitely below our own standards of quality and excellence. We greatly appreciate the comment and be assured we will be using this in training not only for housekeeping but our maintenance staff, as well. Please know that our team is well trained to handle any issues that may arise. We here at the Radisson Woodlands Hotel strive for guest service excellence and are available any time of day to make it right. Our goal is to be able to resolve any issue that may arise, from services to amenities, prior to a guests departure to ensure that our guests are able to fully enjoy their stay at the Radisson. Lastly, we will very soon be under renovations in all guestrooms so guests will be seeing upgrades and improvements that will make their stay even more comfortable and inviting.
1 réponse par Radisson Woodlands HotelCe client n'a pas laissé de commentaire.
"Radisson woodlands"
At flagstaff for the grand opening of new pub called HOPS ON BIRCH . Loved it , had a wonderful stay and plan to go again.
Thank you for your feedback. We are so glad you enjoyed your stay.
1 réponse par Radisson Woodlands Hotel"Very nice all things considered"
My wife and I stayed here the other night and had a very nice stay. The staff was helpful and prompt the room Service was quick and the bed and room was clean. Great stay especially for the price... Sushi at the restaurant was not fresh but that is due to location lol.
Thank you for taking the time to post your review and for your recommendation. We will pass along your comments to our Sushi Chef, as we do pride ourselves on providing the best sushi and teppanyaki experience in Flagstaff.
1 réponse par Radisson Woodlands Hotel"Flagstaff Radisson Woodlands"
Great hotel, the staff was very friendly, Sakura Japanese restruant was very good, highly recommend the hotel and Sakura. We did not like the Sleep Number Bed my wife and I could not find a setting that was pleasing. The bed wasn't horrible but we did toss and turn a lot. Overall the hotel was very nice, good location, and we had a pleasant stay.
So pleased you enjoyed your recent stay with us – but please note we DO offer guestrooms with traditional beds, please feel free to request a traditional bed during your next visit if you prefer to ensure you have the most comfortable night stay.
1 réponse par Radisson Woodlands Hotel"VERY Comfortable Hotel"
We only stayed one night on the way through AZ, but this hotel made it a very pleasant stopover. The room was plush and comfy and the restaurant breakfast was terrific. And all for what we felt was a very reasonable, "moderate" rate.
Thank you for your response – we appreciate your feedback and recommendation.
1 réponse par Radisson Woodlands Hotel"Great Flagstaff Stay"
Very nice location for a night on the road. Priced fairly for both the room and restaurant prices.
Thank you for your feedback and recommendation!
1 réponse par Radisson Woodlands HotelCe client n'a pas laissé de commentaire.
"Beautiful views"
You will love the comfort of the beds, sleep number, the lines and pillows. The tv, room ambiance, closet, and bathroom where great.
Glad you enjoyed the Sleep Number Beds during your stay! Thank you for the recommendation.
1 réponse par Radisson Woodlands Hotel"Radison, Woodlands - Close to Grand Canyon"
Great Hotel - very clean accomadations-- large rooms, Good staff - free morning papers .
Thank you for posting your review. We appreciate the feedback!
1 réponse par Radisson Woodlands HotelCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Great"
Desk clerk suggested best beer store in Flagstaff. sushi place and sushi chef on main floor were second to none. Breakfast was excellent. Room was nice, clean, and quiet. Centrally located. Will stay again on return to Flagstaff.
Thank you for the recommendation. We are so pleased you enjoyed your stay with us, our Sakura Sushi/Teppanyaki and our knowledgeable staff!
1 réponse par Radisson Woodlands Hotel"Nice Hotel stay"
The staff was great and accommodating. The room was clean. I am not a fan of sleep number beds but thought I'd give it a try and sure enough, sore back when I woke up. The restaurants were pricy however, I will stay here again as compared to other hotels in the area I thought this one to be very comfortable.
We are so glad you enjoyed your stay at the Radisson Woodlands Hotel. Please know that we do offer Traditional guest bedrooms for those guests who prefer a standard mattress vs. the Sleep Number Bed. We appreciate your recommendation.
1 réponse par Radisson Woodlands HotelCe client n'a pas laissé de commentaire.
"Nice place"
The hotel was great and staff nice. We were staying there and visiting the Grand Canyon. It is a bit far - one and a helf drive each way. If I had more time, I would have like to visit around Flagstaff.
"Radison Woodland Hotel-Flagstaff, Az"
Excellent people. Staff were a joy to deal with.
So glad you enjoyed your stay and our team here at the Radisson Woodlands Hotel
1 réponse par Radisson Woodlands Hotel"Nice hotel little to complain about"
Everything was as expected for the price. sleep number bed was nice. Only compliant is the condition of the spa, it was usable and relatively clean, but looked like it needed maintenance 4-5 years back and still needs it.
Thank you for your post. We’ll check into the concerns regarding the whirlpool as this is a new issue we haven’t heard before. Thanks for the feedback.
1 réponse par Radisson Woodlands Hotel"The Raddison Woodlands in Flagstaff, AZ"
The hotel room and facilities were beautifully decorated and comfortable. Location was close to training site, a variety of restaurants on-site and off and shopping. I'd definitely stay there again when I have more time to enjoy the amenities.
We appreciate your feedback and comments. We’re pleased that you found our location in Flagstaff convenient to everything. Thank you for choosing the Radisson Woodlands.
1 réponse par Radisson Woodlands Hotel"Wonderful"
The hotel is beautiful and conveniently located on Route 66 in the area of town where I was interviewing for a job. The staff was AMAZING. So professional, so courteous, so welcoming. I don't think I've ever experienced such lovely staff. The room was clean and comfortable and just as it was pictured online. The rooms were extraordinarily quiet. I never […] heard a sound while I was in my room. Parking was convenient and I never had trouble finding a spot. I ate breakfast in the restaurant downstairs and it was delicious and fresh, and well priced. The wait staff were also absolutely wonderful; really professional and courteous. Many hotels charge to use the business center computer to print boarding passes, etc. but the Radisson's was free (hooray!). I was extremely happy with the accommodations, would recommend the Radisson to everyone, and would look forward staying there again. Very satisfied customer! Lisez la suite
We are so pleased you enjoyed your stay with us when visiting Flagstaff! Glad that you enjoyed our staff, the services and rooms. Looking forward to your next visit.
1 réponse par Radisson Woodlands HotelCe client n'a pas laissé de commentaire.
"Radisson Woodlands made a stressful trip easier"
I thoroughly enjoyed my stay at the Radisson while in town for a job interview. The amenities were great, the room was nice and the business center was conveniently close to the elevators when I needed. My only suggestion would be that the business center computers need an update - they run Windows 2000 or something really old like that and it made […] printing my documents from Windows 7 pretty difficult. Other than that I loved it and would recommend this hotel to everyone. Lisez la suite
Thank you for your review and your feedback regarding our computers. We've not heard from guests on our Windows platform, but we'll definitely look into that. We appreciate the recommendation.
1 réponse par Radisson Woodlands Hotel"Nice hotel"
no complaints. great hotel
Thank you!
1 réponse par Radisson Woodlands HotelCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Nice and Simple"
The hotel is awesome, great gym facilities!! It is clean and super comfortable. Their restaurant is okay. A little over priced, but it is nice to have something readily available.
Thank you for your comments. We are pleaed that you enjoyed our newly upgraded fitness center. Comments regarding our restaurants, Woodlands Restaurant and Sakura Sushi & Teppanyaki, are also appreciated and will be reviewed by our Food and Beverage Director.
1 réponse par Radisson Woodlands HotelCe client n'a pas laissé de commentaire.
"Back Building"
ONLY stay in the back building. Trains run every hour all night and you can hear them from any room in the front building that faces the front lot. Otherwise great! I forgot my wallet and they saved it for me.
Glad you enjoyed your stay with us. Though the trains typically do not run throughout the night, the sound does bother some guests. Thank you for the recommendation of taking advantage of our back building as an option.
1 réponse par Radisson Woodlands Hotel"Worth the One Night Stay"
This Radisson is very nice and is conveniently located. Easy check-in, free parking, and free wifi were all pluses. The only thing I would have liked would have been some sort of complimentary breakfast (but then again I was late getting out the door, so I wouldn't have been able to enjoy it anyways). This was also my first experience with a Sleep Number […] bed, which was actually quite pleasant. The only thing was that the bed was not properly plugged in; once I plugged it in, I was ready to go...or not go. All in all, nice experience, nice ambiance downstairs, and if I were going through Flagstaff again, I would consider staying there. Lisez la suite
Thank you for your kind review and your recommendation. We are so pleased you enjoyed your stay from the Sleep Number Beds to the services we provide.
1 réponse par Radisson Woodlands Hotel"Hate the sleep number!"
Booked room with hotels.com with regular beds. Got put in one with sleep numbers. Most uncomfortable night ever! We asked to switch to a room with regular beds. Couldn't get back into a room for MANY hours! We were not at all impressed. Will stay somewhere else next time!
On behalf of management and staff, we are sorry we were unable to meet your room request. Knowing that some guests love the Sleep Number beds and some prefer traditional beds, our team does it’s best to accommodate all bed-type requests… unfortunately sometimes it takes more time than we’d like to make the room move. We do appreciate your feedback as comments help us to continue to learn and grow and improve our services and amenities to all guests.
1 réponse par Radisson Woodlands HotelLes avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
