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Situation
Woodlands Hotel se trouve tout près de Riordon House, Lowell Observatory et Northern Arizona University. Flagstaff City Hall et Walkup Skydome se trouvent également à proximité de cet hôtel.
Caractéristiques de l'établissement
Woodlands Hotel possède un bain à remous, un sauna et un centre de fitness. L'accès à Internet haut débit avec ou sans fil est gratuit dans les espaces communs. De plus, cet hôtel 3,5 étoiles propose diverses prestations intéressantes, dont un centre d'affaires, des salles de réunion pour petits groupes et un équipement audiovisuel. Cet hôtel très pratique pour les voyages d'affaires offre un bar lounge. Le personnel de l'établissement offre un service d'organisation de mariages et un service de traiteur. L'établissement propose une piscine extérieure en saison, une laverie et une cheminée dans le hall. Le parking de l'établissement est gratuit.
Chambres
Les 183 chambres de l'établissement Woodlands Hotel sont climatisées et comprennent une cafetière ou une bouilloire à thé et un sèche-cheveux. Les lits sont dotés de matelas Select Comfort. Vous disposez d'un accès gratuit à Internet haut débit avec ou sans fil depuis votre chambre. Une télévision à écran plat 37 pouces donne accès aux chaînes thématiques par satellite et propose des chaînes cinéma gratuites. De plus, un bureau et un téléphone avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comptent un ensemble douche/baignoire et des articles de toilette gratuits. Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. De plus, un service de ménage est proposé (tous les jours). D'autres prestations sont disponibles sur demande, notamment un service de réveil par téléphone.
"Bon choix"Avis d'un client Hotels.com envoyé le 26 déc. 2012
Chambres petites, hotel confortable avec cuisine incorporé. Bon choix pour Flagstaff
"Perfect"Avis d'un client Hotels.com envoyé le 19 oct. 2012
Clean rooms, nice people, perfect view
Avis d'un client Hotels.com envoyé le 1 oct. 2012
Ce client n'a pas laissé de commentaires.
"à recommander"Avis d'un client Hotels.com envoyé le 29 sept. 2012
hôtel plein de charme et de grand confort avec des propriétaires d'une gentillesse et d'un humour sans limites.
"Très bel endroit"Avis d'un client Hotels.com envoyé le 29 sept. 2012
Les petits plus de l'hôtel sont de très beaux patios entre les bâtiments et la superbe vue qu'on a depuis la terrasse de l'hôtel situé en hauteur et qui donne une vue magnifique sur la ville et les montagnes en face. Sinon, chambres basiques et elles pourraient être mieux insonorisées, cela dépend des voisins qu'on a. Au niveau de l'emplacement, il est peut-être excentré et en hauteur mais cela donne une belle vue. Même à proximité de l'aérodrome de la ville, le bruit des avions est là que durant la journée, c'est petit avions.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Woodlands Cafe - Ce restaurant familial sert le petit déjeuner, le déjeuner et le dîner.
Sakura Sushi / Teppanyaki - Ce restaurant propose des spécialités à base de sushi et sert le déjeuner et le dîner.
Poolside Bar and Grill - Ce restaurant sert le déjeuner. Vous pouvez profiter d'un moment de détente en prenant un verre au bar. Certains repas ne sont pas servis tous les jours.
Un service en chambre (horaires limités) est disponible.
Une piscine extérieure en saison et un bain à remous se trouvent sur place. Les infrastructures de loisir comprennent également un sauna et un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Hotel Radisson: bien situé"
2 restaurants: Pratique pour ceux qui arrivent tardivement.Avis véridique Expedia
"Très bon début de séjour"
Rapport qualité/exceptionnel. Très belle chambre et spacieuse.Avis véridique Hotels.com
"Nice stay"
The room I had was in a corner with views of 2 sides of the hotel (walls only) and when I cracked the window for some fresh air I found it to noisy. I'd stay again, but not in the room I had.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel We are pleased to hear you'll be returning to the Woodlands Hotel and we do everything we can to accommodate guest requests for specific rooms or locations.
excellent with very helpful and friendly staffAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good Little Hotel - Excellent Value"
I would have given this all ratings of 5, but a few minor issues marred my two bookend visits to the hotel (I stayed for two days, left, and returned for another two). Upon arrival the first time, I was given the key to a room that was propped open with the deadbolt latch. Having traveled all day, it was an annoyance and (unfortunately) the first impression […] I received. Made me skittish about safety and security at the hotel. On the second visit, I booked two single night bookings through a third-party website. On the morning of the second day, I went to the front desk and reminded them of this, and was assured that everything was "set to go." As I anticipated (I spent 12 years in international hotel management), when I got to my room at 10pm, after 13 hours of work and driving, I discovered my key was no longer functional. They had to check out the first reservation and check in the second, rendering the key useless. It's the little attention to detail like this - even with my prompting the Desk staff - that makes a difference. Otherwise, I would recommend the hotel without hesitation. Great location, very clean, good facilities, nice basic bath amenities. I didn't spend much time out of the room using the public space or F&B outlets, so can't comment there... Good value. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Woodlands Hotel We truly appreciate your candid feedback. We use comments such as yours as teaching tools - focusing our staff not only on what we are doing well, but where we can improve our services. Thank you for the kind recommendation.
Hard to sleep due to noise in the hallway and adjacent room from 2-4:00 am.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
I stayed the night there at the hotel wouldn't recommend the restaurant, dish ware had been dirty, sandwich tasted a bit off. Hotel front desk clerk didn't mention the deposit on the room. There was a blonde hair in the bathroom, Im not a blonde haired person. But overall it was comfortable and bed was clean. That mattered more.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel We appreciate your candid feedback. We, as a management team,learn from all reviews, but especially those such as yours. We'll be using your comments as a training tool for our housekeeping team. To us.. it ALL matters.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Easy access to whole city and highways"
everything worked out great. checked into hotel in the early evening, everybody was very helpful. Room was ready to go. Had some questions with the general area the front desk was able to help with a few helpful maps. Room was payed for though Hotels.com and there was no fuss in the morning at check out. Very smooth visit. I recommend a visit here anytime. […] Thanks to everybody. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Woodlands Hotel We appreciate your recommendation. Thank you for your feedback.
Housekeeping knocked on the door at 9:15 AM asking if we wanted the room made up. This seems absurdly early. We said yes but not until after 11. Never came back.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you for the feedback. We'll review with our housekeeping department. Comments such as yours are how we learn and grow and improve.
"Better than I expected"
The staff was very attentive and professional. Room was clean and beds were very comfortable. I would definitively stay at this hotel again. Could also use a better TV service provider.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you for your comments regarding our staff - we are very proud of them. We're pleased you found our beds and room comfortable and appreciate the feedback regarding the Satellite TV.
Best property I have ever stayed at in Flagstaff for sure! Easter Brunch was a little odd in a banquet room, but the rest was great.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you! We love being your choice of hotels in Flagstgaff. Yes! We do offer a great Easter Brunch and when we have as many attending as this year, we do offer it in one of our Ballrooms to ensure everyone has enough space to be comfortable.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Room was nice. But the AC didn't work had to open a window. All and all a good place to stay I like the sleep number bedsAvis véridique Hotels.com
Réponse de la part de Woodlands Hotel Glad you like the Sleep Number Beds... We ARE concerned about your commment regarding the A/C unit. They definitely should work. We do ask guests, if there is any problem in the room, to please let our team know so that we can resolve it and you're able to fully enjoy your stay with us.
"Great Property-Awesome Staff"
the location was great and the staff was very attentive. Check in was a breeze and the staff was awesome. Room service requests for towels and blankets was speedy promptAvis véridique Hotels.com
Réponse de la part de Woodlands Hotel So glad you enjoyed our location in Flagstaff as well as our staff and sevices. We look forward to your next visit.
"Good value ! Pristine rooms but disappointing food"
Pristine and very comfortable rooms. The service was friendly and efficient.The hotel offers two restaurants : one classical american and one Japanese style. We tried both but for our European tastes - quality was a bit disappointing. The Sakura was atmospheric tough and we dined in good company.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you for your valuable feedback. We'll be sharing with our food and beverage team to find ways of continuing to improve for discerning tastes such as yours.
I have stayed at the Radisson a number of times when I come to Flagstaff. It consistently delivers great service and is conveniently located.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you for continuing to choose Radisson Woodlands Hotel Flagstaff!
"Family Ski Getaway"
The hotel was easy to get to and close to all the sites in Flagstaff. It was clean, convenient and comfy for a family of 4. After a long day of skiing at Snowbowl, the whirlpool was great to relax in. We stayed in a room with regular beds so we didn't tryout the Sleep Number beds. TV was updated with lots of channels and WiFi was super to stay connected […] to the office. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you for including us in your family vacation to Flagstaff. We're so pleased you found our location convenient to Arizona Snowbowl and all there is to see and do around Flagstaff.
"Close to NAU"
People were very pleasant and helpfulAvis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you. So pleased you found our location convenient.
"Why knock on door early in the morning?"
The condition of the hotel is excellent. However, was wake up by the hotel staff early in the morning, around 8:30 AM knocking on door, the staff said she just wants to check if we still inside?!!!. Eventhough check out time is noon, and there a phone?!!!.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel Let us apologize for the early call. That is definitely not our standard and we'll be sure to share your feedback with our housekeeping team.
"Great Hotel for a Great Price."
I am not a professional reviewer. I am just a regular guy that was looking for a nice place to stay with the family (dog included) prior to our trip to the Grand Canyon. Service was excellent and they did not make me feel unwelcome for having a pet. Love the hotel, and I will use it again.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel We appreciate the feedback of a 'regular guy.' Thank you for your comments and recommendation.
"Very nice"
Last minute reservation that can often end up as a dump for too much was was very nice hotel for a great price.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you for choosing the Woodlands Hotel. WE are so pleased you enjoyed your stay with us.
"Good"
Great for business stay . Not for families.Avis véridique Hotels.com
"Didn't quite live up to their promise"
Comfortable, clean, convenient. However, when I had a complaint about the clogged bathtub drain, this hotel did not follow through with the promise of "if you are not satisfied with a part of your experience here, you won't pay for it." Guess it goes to show you just can't expect excellence in customer service any more.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel Let us apologize that your experience didn't live up to your expectations. We do make every effort to provide excellence not only in amenitites but in overall service experience. Our staff is trained to 'make it right' when there is a guest concern or opportunity. We hope to have the opportunity in the future to prove to you that we continue to strive for excellence.
Friendly hotel staff. Good restaurant. Did not care for the Sleep Number bed. Glad I tried it; won't ever buy one.Avis véridique Hotels.com
"5 star rating without 5 star prices"
We were on our last leg of our trip, I went on hotels.com( as usual) and could not believe the quality description and other patrons reviews of this Radisson. I immediatly booked the hotel same day as our stay. From the lobby to checking in and finally our room it made our last two days of vacation enjoyable. The beds were actually sleep number beds( […] something I always wanted to try) the bathroom large tub shower with removal able and held shower head. Room service, several restaurants in hotel to choose from. Julia the bartender very knowledgable about the liquors, menu items they offer in the lounge and all the other restaurants in hotel. Will return joan and gene galveston tx. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
personal was great ,very helpfull.rooms were better than avarage,as was the sevice.if your looking for a quite rest full place after a long day of viewing homes this is the place,Avis véridique Hotels.com
"Great hotel"
Wonderful hotel, close to many restaurants. We were able to do day trips to Meteor Crater, Petrified Forest, Sedona, and the Grand Canyon from this location. Everyone in the area was super friendly. My only complaint, if it can be called that, is a there were not that many outlets in the room. We had quite a few devices that needed charged and not that […] much space to do so. Bring a power strip! Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you for your feedback. We love hearing specific feedback like the 'powerstrips' - it is so useful for us to know what upgrades are the most useful to guests travelling. So glad you took advantage of our location near all there is to do in Northern Arizona. Safe Travels!
"Great place to stay"
We love this hotel for its location and amenities. I do miss not having a 4 or 8 cup coffee maker that hotels don't use any more and there is no coffee in the lobby area. The staff is very friendly and helpful. We really enjoyed the young lady that is the bartender in the lounge, she is very jovial and quick with service.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you for your kind words and recommendation. We have passed along your comments to management and ownership regarding the coffee (yes, coffee drinkers do miss the 'pots' but others love the one-cup option too .. it's a balance).
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great Location"
This hotel was in a great location for access to Riordan and Lowell. Also, there were plenty of fast and easy food options and stores all within a mile of the hotel. All aspects related to comfort, convenience and quality of he room were fantastic. The only downside to the hotel was the disappointing options for food inside the hotel. The prices were […] too high and service was bad. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Woodlands Hotel We appreciate you feedback and are pleased that you found our location near Riordan and Lowell convenient. We have taken note of your concerns with the restaurant and are in the process of addressing them with our Food and Beverage Director. Thank you for candid comments that allow us to continue to improve our products and services.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Best house keeping"
Everyone was very nice from the front desk people to the house keeping staff. Each day when house keeping came they were amazing!! They not only cleaned but were kind enough to hang a jacket that was laying on the bed they made and neatly place shoes together. They put toiletries on a towel that were on the bathroom counter.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you! We appreciate your compliments and will share with our housekeeping team!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
greatAvis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you!
"Great hotel for great price"
My husband and I stayed here for our visit to Northern AZ, including Sedona, Grand Canyon, skiing at Snowbowl, and visiting the nearby national monuments. It was a great location central to all of those places. I was impressed at how nice the hotel and the service was for the price. Little things like free water bottles in the room make a big difference, […] and the bed/comforter were some of the best I've ever slept in. The only thing I didn't like about the hotel was the room service. I was hoping to just get something basic like cheese pizza the first night we got there, but it's an Asian restaurant in the hotel, so the room service options are limited & seemed random to me. I ordered a chicken & rice dish and it was appallingly bad. I took one bite of the rice and one of the chicken and put it out in the hall since it was so bad. Worse than a bad TV dinner. So I recommend the hotel, just skip the room service. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Woodlands Hotel Thank you for including the Radisson in your Northern Arizona vacation. We are so pleased that you found our location near Sedona, The Grand Canyon and Arizona Snowbowl convenient. We've taken note about your room service comments and will address them internally. Please note that room service includes items from both our Sakura Japanese restaurant but also from our Woodlands Cafe menu as well.
"Good"
Nothing special, but good for price.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel We'll continue to look for ways to 'Wow' our guests. Thank you for your comments.
"Not a big fan of the Sleep Number Bed"
Overall, the hotel is nice, but starting to age. I don't think I'll sleep in a sleep number bed again and probably would have enjoyed the stay more in a regular room.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel We do appreciate you feedback. We have been in the process of updating the hotel and will continue to focus on ensuring the hotel is updated, clean and comfortable. We do offer guestrooms with traditional beds as well as sleep number beds, allowing guests a choice to make their stay as comfortable as possible.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Nice hotel"
This is a pleasant and clean hotel. It is a bit removed from downtown, but the location means that it is free of train and freeway traffic noise. We did not utilize any services/amenities, nor did we visit the restaurant. Front desk staff was friendly and capable.Avis véridique Hotels.com
Réponse de la part de Woodlands Hotel We appreciate your feedback and are pleased you found our location convenient to the downtown areas of Flagstaff but still giving you the 'in the woods' feel.
"Zim Family holiday."
Our experience was very favorable. We also had a fantastic meal in the Japanese restaurant. Highly recommended.Avis véridique Expedia
Réponse de la part de Woodlands Hotel Thank you for your kind recommendation.
Les avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
