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"Days Inn West Springfield"Avis d'un client Hotels.com envoyé le 23 août 2010
Plutôt bon rapport qualité prix. Simple mais bien. Belle piscine.
Situation
Au cœur de West Springfield, l'établissement Clarion Hotel West Springfield se trouve tout près des sites suivants : Josiah Day House, Quadrangle et Big E. Les sites Chicopee Falls Dam et Springfield City Library se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement Clarion Hotel West Springfield possède une piscine couverte, une baignoire spa et un sauna. L'accès à Internet haut débit par Wi-Fi est gratuit dans les espaces communs. À l'attention de ses clients en voyage d'affaires, cet hôtel 3 étoiles propose diverses prestations, dont un centre d'affaires et un équipement audiovisuel. Pour vous restaurer, cet hôtel très pratique pour les voyages d'affaires propose un restaurant et un bar/lounge. Un petit déjeuner gratuit est proposé. Le personnel de l'établissement propose un service de conciergerie et un service de traiteur. L'établissement propose un centre de fitness, une salle de jeux vidéo et un personnel multilingue. Le parking de l'établissement est gratuit.
Chambres
Les 262 chambres de l'établissement Clarion Hotel West Springfield sont climatisées et comprennent un coffre-fort et des journaux gratuits. L'accès à Internet haut débit par Wi-Fi est gratuit. La télévision permet d'accéder aux chaînes thématiques par le câble, et propose une console de jeux vidéo et des films payants. Toutes les chambres possèdent un bureau et un téléphone avec répondeur vocal ; les clients peuvent passer des appels locaux gratuitement (sous réserve de certaines restrictions). Les salles de bain comptent un ensemble douche/baignoire, un sèche-cheveux et des articles de toilette gratuits.
Enfin, un micro-ondes, un réfrigérateur et une cafetière/bouilloire à thé sont à la disposition des clients dans les chambres. Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement Clarion Hotel West Springfield possède un restaurant qui sert uniquement le petit déjeuner. L'établissement met à disposition des clients un service d'étage (horaires limités).
Une piscine couverte et une baignoire spa se trouvent sur place. Les infrastructures de loisirs comprennent également un sauna et un centre de fitness.
Les activités de loisirs répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Clarion West Springfield"
Liked the set up and scenery of pool area with tiki bar, restaurant and HOOPS. Great access to shopping and restaurants --furniture was very outdated. Took away the comfort and feel of room. --entrance road to hotel was a little "shady" feeling. Uncomfortable with that Disappointed in not being allowed an upgrade in an empty hotel
Hotel was not a 3-star hotel.
Nice place to stay. Room I stayed in first time had 2 missing lights, bad TV. Second time. Room much better. Cont breakfast was OK. Pool big plus with the kids.
"Clarion - West Springfield - needs updating"
Mixed reviews led us to give this a try, but we were disappointed with the condition of the property. Our room was in the business tower at the rear of the property, but it was in much need of renovation. For a 3 star property, I expected a bit more. The beds were fine. The location is good with many restaurants nearby and it is just off the freeway, […] so I assume that is helping to bring up the rating. The pool area seems to have better maintenance and the rooms adjacent to the courtyard might also be in better condition, but the business tower needs a complete decor overhaul to be in line with a 3 star rating. Lisez la suite
"Excellent location"
Nice inside. Outside needs updating. Great location
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Forget it!!"
Booked this hotel because the only one we could find with BigE in progress. The downstairs is lovely. The breakfast is lovely. The room was disgusting. Wallpaper peeling off, mold on AC & bath. Filthy rug and wainscotting. TV unusable. Manager moved us to another room and it was only margonally better. The rooms, halls, stairs and grounds need major […] work. Sorry Clarion, never again. Lisez la suite
We were really upset about the condition of this hotel!! Mold on the ceiling, where there had been a previous leak. Everything worn and old, wall s paper thin, very uncomfortable mattress. These conditions are unacceptable and a disgrace for Clarion Hotels!
Everything we expected. Very helpful hotel staff.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Clarion"
The hotel was adequate, unfortunately half the lights in my room didn't work and the internet came in and out.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Quiet and spacious, great indoor poo; and spa area"
Had no problems, got tickets for 6 flags at a great price. Convenient spot with shopping and a few restaurants all within walking. Beatiful garden/fountain at front entrance.
Ce client n'a pas laissé de commentaire.
"Clarion Hotel-don't let the outside fool you."
The Clarion didn't look all that great from the out side at night. But decided to stay after looking at 3 other hotels in the same area. The price was right, the room was clean, and the amenities were good(refrigerator and complimentary hot and cold breakfast). The breakfast wasn't bad. The room was large and it had a second door that led out into an […] atrium, which was pretty. When I did see the hotel in the day, it looked much nicer and well kepted. Lisez la suite
"Everything you need away from home."
The staff was wonderful, the food was fair, but the pool and business center were a god send.
"Needs improvement"
Everything was ok except for the room service. It was non-existent. They did not answer the phone at the first number I called, and I had to call the front desk to find out I should be calling another number. They never answered, so I had to go down and place the order. I had already retired for the night and was not pleased to not be able to get room […] service. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Good Location - Not So Good Services"
The location of this hotel was very good, as we were planning a trip to Six Flags, however, the accommodations were less than satisfying. The room had a horrible odor. The television was old and most of the channels that were "advertised" on the channel guide did not come in. The wireless internet was about the only feature that did work well. The pool […] was nice, but always very crowded with a very rough bunch of kids and teenagers. They were jumping, yelling, pushing and no one was enforcing the clearly posted pool rules. The waiter and waitress staff at the hotel restaurant, Barclays, were rude and clearly not focused on any kind of customer service. The food wasn't even that good. I would never recommend this hotel to anyone. Lisez la suite
"ok"
ok room with a nice pool but first room had a leak in the celling and the next room had a ant problem
"disappointed"
Our first room had a fly infestation. The staff was accomodating in providing us with a different and better room. However, the second room had a problem with ants. The pool was large, but very cloudy. Overall, our experience was disappointing when considering the cost of the room.
"Had a terrible experience"
My husband and I try to get alone time and we always choose this hotel. On this ocassion, I checked in, went to the room and had gotten an emergency call that a family member had an accident, living close we went home. we decided in the morning we didn't want to waste the money we already paid for the room, so we were going to go, have some breakfast, […] and just relax until it was time check out. To my surprise when I went to use the key, it didn't work. Went to the desk got another but this time, someone opened the door. appearantly, the couple behind me, I reconnized her were given the same room, MY ROOM, the front desk said their computer went down, I can't beleive she couldn't remember within 5 minutes, who she gave the room too. Anyway, she gave me another room, a smoking room, which I have asthma and was disgusted at the smell. I will never go back there again. I was totally embarassed and humility. Lisez la suite
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