Microtel Jackson TN - Jackson

There was a roach in the bathroom and the room was very small. The elevators were not in good condition.

Nice place to stay, great price

Upon leaving and asking for directions....the lady on duty went above and beyond her job duties. She took the time, to write down directions and then provided a phone number as well, in case we got lost. GREAT customer service. I will be back just because of her and her dedication to her job.

This hotel should NOT be recommended by Hotels.com. Compared to all of the hotels we used thru Hotels.com during Jan thru Feb. 21, 2012 this was truely unacceptable...at any price. I wouldn't stay for free! Bed not made ( bottom fitted sheet), hanging smoke/fire detector, bathtub dirty looking.No coffee available in breakfast area. Stated "we are waiting […] for a new coffee maker"., vending machines were empty and soda dispenser was out of order. On top of that my husband was unable to get out of the public restroom! Lisez la suite

The rooms were kind of small but for the price and location it was good for one night. Love that we could walk next door to eat! That was a plus.

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Needs some TLC!

Carpet so bad that I kept on my socks at night, something I never do. Remote did not work, one overhead light did not work. Smell. Breakfast next door is my recomendation. Only positive was the young lady at check-in. Very efficient and helpful.

It cost twice as much as the other places across the street!! go to the super 8 or anywhere else it is not worth the money

The most convenient part of the hotel is the fact that it is close to interstate/dining/entertainment. Other than that, you hear cars driving all night. The breakfast is slim selection of muffins, bagels, cereal...that's it. Oh, and maybe some fruit. They have a popcorn machine in the lobby, but it never made popcorn for guests (what's the point?) The […] room is OK, looks new but the carpet is grimey. The bed is stiff, and not very comfortable. Walls are thin, and you can here all activities happening in other rooms. Staff is friendly though, and got me checked in pretty quickly. Lisez la suite

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Worst experience in 50 years of stays in hotels or motels!!!! The sheets were not changed from the previous guest(s)!!!!!! I found a wadded up tissue between the sheets in the morning, after I woke up!!!!! I will refuse this charge on my credit card and I expect an apology from Microtel management.

The owners evidently bought this hotel & decided not to renovate to save money because the room was severely in need of gutting completely. Every material surface was water stained, curtains, carpet, seating, even pillows. Missing light bulbs, bathroom door wouldn't close, all surfaces dusty or grimey from powder cleanser, water faucet oversprayed the […] sink, carpet felt sticky and stiff and the room stunk of mold or mildew. Called the front desk to ask for towels & soap since there were none in the room on the first night & had to go to the front desk & get them. Key cards worked 3 out of 7 days. Housekeeping 'forgot' to provide items daily, handtowels, washcloths, soap. I had coffee 2 out of 7 days and coffee cups, 1 out of 7 days. If the front desk staff had not been so nice and the week had not been pre-paid and non-refundable, I would have left. The place needs to be completely gutted. Lisez la suite

If you are okay with spending the night in a tiny room then it's fine. We barely found room to setup a playpen for my son to sleep in, but the room was fine other than that. There is NOT a fridge in the room or a microwave just FYI.

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The room was much smaller than expected but clean and very affordable. Very friendly staff and great customer service. Free wifi is always a plus!

This room was perfect for the stay I required. I was visiting my sister who does not have a spare room. I was traveling with my two small children, ages 3 and 6. For us, this room was great. We all slept in the Queen size bed that was very, very, comfortable. They do not offer the standard polyester bedding like most hotels, they had a quilted cotton […] comforter that was much more comfortable. The TV is elevated close to the ceiling which was great for everyone to view. The bathroom was huge with plenty of room for everyone to get ready at the same time. I have traveled a great deal in my time, including overseas and this hotel was one of the better ones I have stayed in. But, that being said, if my husband had come with us, he would not have enjoyed it as much. He is a large fellow that would have felt cramped. Honestly, the only complaint I would have is the hotel did not enforce any parking rules to the guests friends that came to visit. Because of this, I did not have a parking space to park when I came in late one evening. I parked next door at the Stride Rite store. (Again, I had two small children with me) I had to carry the kids in from the parking "next door" and the next morning I got the call I had to move my car. I know this was not the hotels fault but it could have been prevented had there been rules in place for visiting guests - those not paying to stay the night. Lisez la suite

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Ce client n'a pas laissé de commentaire.

At check-in the clerk couldn't find my reservation. When we got to our room we weren't able to access the internet on our laptop so we called front desk. The clerk kept cutting me off and wouldn't allow me to finish my statement and insisted we should be able to access internet. Later we called down to front desk to ask for toilet tissue and kleenex. […] The clerk said we would have to come down to get it ourself b/c she was by herself - we were in our pajamas. Had to get dressed to go get toilet tissue! Pillow case had lipstick on it! (ugh!) Remote control looked like a baby's toy - surprisingly it worked! Will not stay here again. Lisez la suite

internet can not use, and no one solve it, no heat in room, very cold, the bed just comes with sheet, with no blanket, you have to request then they will give you one. I stayed 2 days, 48 hrs, only 8 hrs they have internet, I called 4 times to solve this, they said they can do nothing. Feel very sad about this staying, never choose it again.

Not a bad place cozy room. Only problem was remote for tv and alarm clock didnt work but I learned how to change the channel on the TV LOL!! Small Breakfast selection but it worked for us.

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Ce client n'a pas laissé de commentaire.

Friendly, helpful staff in a good location. However, small things hurt it. Had to ask for bath towels. Common hallways needed vacuuming. Elevator did not function for a while. I think if management would put some money into the place, it would be a much better experience. It's close to I-40 and U.S. 45 bypass, so the location in Jackson is convenient […] if a bit noisy at night with the highway traffic. Lisez la suite

Overall the room was nice, but a bit small, the bed was not comfy, not enough cover

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This hotel rooms were really small. If you are claustrophobic do not stay here. I had to request a different room because it was so musty in there. The continental breakfast was very limited & not much of a variety. Juices were water down. But their is a restaurant right next door. Their were a lot of dogs at this hotel.