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""Avis d'un client Hotels.com envoyé le 7 mai 2012
un peu loin de l aeroport
"hôtel bien situé"Avis d'un client Hotels.com envoyé le 7 mai 2012
Hôtel bien situé chambre spacieux propre literie confortable. Personnel très serviable.
"Bien placé, chic tout en restant modeste"Avis d'un client Hotels.com envoyé le 6 mai 2012
Très bien
Avis d'un client Hotels.com envoyé le 1 mai 2012
Ce client n'a pas laissé de commentaire.
"A 15 km de l'aéroport de chicago"Avis d'un client Hotels.com envoyé le 23 avr. 2012
Hotel trés bien entretenu, chambre bien décorée, petit déjeuné copieux . Je reviendrais volontier dans cette hotel.
Situation
Au cœur de Chicago, l'établissement Hotel Monaco Chicago, a Kimpton Hotel se trouve à quelques minutes de marche des sites Chicago Theater, Millennium Park et Ford Center for the Performing Arts Oriental Theatre. Les sites Art Institute of Chicago et Wrigley Building se trouvent également à proximité.
Caractéristiques de l'établissement
Pour vous restaurer, cet hôtel vert/durable propose un restaurant et un bar/lounge. Certains jours, cet hôtel organise une soirée de bienvenue à titre gracieux. Les clients peuvent accéder à Internet haut débit avec ou sans fil dans les espaces communs (prestation en supplément). À l'attention de ses clients en voyage d'affaires, cet hôtel 4 étoiles propose diverses prestations, dont un centre d'affaires, des salles de réunion pour petits groupes et un équipement audiovisuel. Le personnel de l'établissement propose un service d'organisation de mariages, un service de traiteur et un éventail de services d'affaires. L'établissement propose un centre de fitness, un service de conciergerie et un personnel multilingue. Le parking de l'hôtel est payant, sous réserve de disponibilité. Il s'agit d'un établissement non-fumeur .
Chambres
Les 191 chambres de l'établissement Hotel Monaco Chicago, a Kimpton Hotel sont climatisées et comprennent une station d'accueil iPod et un lecteur de CD. Les lits sont équipés comme suit : des draps italiens Frette, un jeu de trois draps et un édredon de plumes. Les clients bénéficient d'un accès à Internet haut débit sans fil depuis les chambres (prestation en supplément). un téléviseur LCD 42 pouces donne accès aux chaînes thématiques par le câble et des films payants. De plus, un bureau, un coffre-fort et un téléphone sans fil avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comptent un ensemble douche/baignoire, des peignoirs, des articles de toilette de luxe et un miroir de maquillage.
Toutes les chambres possèdent un minibar et une cafetière/bouilloire à thé. Les chambres ont également des journaux gratuits et un sèche-cheveux. Les services et équipements suivants sont disponibles sur demande : un service de préparation de lit, un service de massage en chambre et une literie hypoallergénique. Un service de ménage est proposé quotidiennement. Toutes les chambres de l'établissement Hotel Monaco Chicago, a Kimpton Hotel sont non-fumeurs.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Établissement vert/durable - Certification de degré 3
Cet établissement participe au programme de certification suivant : Green Seal. Cette évaluation de degré 3 permet de mesurer l'impact de l'établissement sur un ou plusieurs des éléments suivants : l'environnement, la communauté, l'héritage culturel, l'économie locale. Les pratiques touristiques durables de cet établissement ont été évaluées de façon objective par un vérificateur extérieur à ce programme de certification.
L'établissement Hotel Monaco Chicago, a Kimpton Hotel possède un restaurant sur place. Certains jours, cet hôtel organise gracieusement une soirée de bienvenue. Un service d'étage 24 h/24 est disponible.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaire.
"hotel Monaco Chicago "The loop""
tres bonne situation, bon rapport qualité/prix (surtout si vue riviere)
Ce client n'a pas laissé de commentaire.
"Nice Boutique Hotel"
Good location conveinient to all lines. Hotel staff was friendly. One complaint is that the first night they did turndown service and then the next two nights they did not provide turn down service even though I requested it. The only thing the front desk person could say was sorry that did not get done. Gym was decent, not large but had a couple of […] treadmills and elipticals, and a small weight room. Overall good, comfortable stay. Lisez la suite
Although we're very glad to hear you found the location quite nice, I'm sorry to hear we let you down with the turndown service and the service recovery. Please let me know when you return- you missed your delicious turndown chocolates so I have something special for you when you return. Also, please feel free to take advantage of our free passes to LA FItness which is a block away and has a great pool.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotelgood location, friendly staff
Thank you for commenting, our staff follows a philosophy of genuine care, extending both personal and professional touches to ensure our guests have a great and unique experience. Consider joining Kimpton InTouch, our free loyalty program, which adds further personal touches and rewards to your stay.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"good service but old"
the employee there is so nice and remember me. however, the hotel is pretty old even thought they re-design. it is a pretty good hotel but you would feel old when you live it.
"Much Better than a "Big Box" Hotel"
Great place to stay south of the Chicago River. Small size makes it more personal. The bartender took special care of us. (Two friends catching up after not seeing each other for years.) He became part of the family.
"Supreme Stop over"
We had a 15 hour layover on our trip home from the Bahamas so we made the best of it by getting a room at the Monaco and checking out a few highlights in downtown Chicago. The check in process was a total breeze - 5 minutes we were in our room our luggage delivered by a very helpful and super friendly young man who even wanted to go get a bucket of […] ice for us. The room was a queen double and was very clean and decorated in a very hip cool way. We took a quick shower (nice bathroom and toiletries). When we went downstairs to hobout we stopped at the front desk to get some advice and the gentlemen working the front went over and above to get us answers to all our questions. They were awesome. The hotel location is right on the river and excellent for walking around and seeing the sights. The only problem I had was our room faced the parkade across the street and when we finally went to bed it was so noisy. I think if you need quiet you need to ask for a higher room and one not backing onto the alley/parkade. We were on the 5th floor. This might be characteristic of all downtown hotels, I don't know but otherwise I think the Monaco hotel location, cleanliness and especially service was excellent. Lisez la suite
"Upscale"
Lavish hotel in the heart of downtown Chicago. You get what you pay for. Definitely not a budget hotel. But worth the $ for a special, pampered stay where u can walk anywhere downtown.
"Enjoyed our stay!"
There were six of us who flew in from other states to have a long Easter holiday weekend. The staff was very friendly and helpful. We ate several times in the restaurant and the food was great each time. We enjoyed the evening happy hour. Overall, our experience was very nice and I would definitely recommend this hotel.
"I would definitely stay here again!"
The rooms were not huge but they were very comfortable. What stood out was the exceptional service from all the staff. We were traveling with 13 month old twins and everyone was very accommodating. We requested multiple things from housekeeping (extra towels, crib sheets, etc)and within 5 minutes of putting the phone down, someone was knocking on our […] door. There were also a lot of "extras" that we did not take advantage of, that other hotels would have charged heavily for. Overall, fantastic hotel, exceptional staff! Lisez la suite
Genuine care and hospitality is part of Kimpton culture and we are thrilled you experienced it with the whole family. When the twins get older, they will love our goldfish we can deliver and our Wii in the lobby. Perhaps you can also enjoy our complimentary wine hour! Thank you for the great compliments,
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"A Perfect Stay"
My fiancee and I recently stayed at the Hotel Monaco for a night. We were just looking for a couple of days away from home, away from our daily lives and stresses, a chance to relax and get away. Hotel Monaco was the perfect place for it. Its location was close to the theatres, shops, and places we wanted to visit. And, when it was time to return to […] our "home base" at the Monaco, everything was perfect. From our companion goldfish to playing wii bowling as we drank wine in the lobby, from the fan they sent up to me at 1 AM to the fun meditation window seat, we just loved our stay there. Thanks for a great couple of days! We hope to return soon! Lisez la suite
Thank you for staying with us! I'm so glad everything worked out so you could relax and de-stress. Join our Kimpton InTouch program and find out about not only free wifi and free room nights that you can earn, but also find out about great deals and promotions to come back at a great rate and relax again. Thank you so much for the compliments
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"Helpful staff at Hotel Monaco"
I stayed for 5 days on a business trip, so coming back to a hosted wine hour at the end of a long day was great. The staff was very helpful and friendly - it's clearly a well-run place. My only slight complaint is that my river view was more of a river glimpse, so I wouldn't pay extra for that again. You're right there, though, so you can easily see […] the sights. Lisez la suite
We're so glad our wine hour was a welcoming and comfortable way to relax after a long day of meetings and whatfor. Glad you enjoyed it! Try South Water Kitchen next time your in town- excellent flatbreads and great local libations for that post work unwinding as well.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"Funky"
Cool place. Funky features, like animal print robes and a community goldfish you can take to your room.
Funky is a good way to describe it. Don't forget the other unique things, like our manager hosted daily complimentary wine hour and our delicious cupcakes we deliver to our Facebook friends from a local bakery.
1 réponse par Hotel Monaco Chicago, a Kimpton HotelCe client n'a pas laissé de commentaire.
"Late Sunday Night Arrival"
I arrived at the Hotel Monaco Chicago around 11 PM and was pleased with the boutique feel and decor. The room was clean, nicely decorated and very comfortable. My only word of caution is that although I was told there was 24 hr room service, I called several times and no one answered the phone. Luckily, I'd brought a sandwich, just in case, so that […] was dinner. I didn't call the front desk and make a big deal over it because then I don't trust the food. Overall, a good value and it was well located in downtown Chicago. Lisez la suite
I'm so disapointed our 24 hour Room Service, although a limited menu, wasn't able to be reached when you called, as that's a service we're so proud to offer. I'm glad you didn't go hungry, for sure, but please never hesitate to let the Front Desk know when you need anything, they can most certainly reach anyone they need to by radio and assure you a good late night meal. Thank you for sharing though, we're happy you enjoyed your stay.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"Staff Rocks"
Visit Chicago frequently and normally stay at different hotel. Wanted to be closer to Parade route and St. Paddy's Day activities so decided on Hotel Monaco after reading reviews. The hotel is lovely, room well appointed and the location is perfect but what makes this hotel stand out is the staff. They give undivided attention to their guests and go […] out of their way to find ways to make your visit memorable. Thank you Kevin for your attention and thoughtfulness. We found others also working the front desk at different hours to be equally concerned about going beyond the expected to ensure guest satisfaction. We'll Be Back!!! Lisez la suite
Having the right amenities is one thing, but having the right attitude is another, thank you for recognizing that. Next time your back, check out our complimentary wine hour from 5-6pm daily where we often serve South Water Kitchen appetizers and have entertainment, from live music to chef led cooking demos. Cheers,
1 réponse par Hotel Monaco Chicago, a Kimpton HotelCe client n'a pas laissé de commentaire.
"Hotel Monaco in Chicago"
We especially appreciated Ryan's help in finding bicycles to rent, and tours to take. The early morning concierge was helpful also. I was pleasantly surprised by the fact the hotel does provide us with free toiletries if we have forgotten things. A nice touch.
Kimpton's Forgot It, We Got It program provides a number of items to help guests enjoy their stay and not stress about forgetting something. Ryan will appreciate that you appreciated the bike rental information. For those who are active runners, we also offer morning running with our chef and myself, three days a week- a great way to see some highlights of Chicago and get some exercise. Cheers,
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"nice room great service"
Although the view from my room was the building right next to me which is kinda scary during the night, the overall quality of the hotel was pretty nice. And the staffs were fairly friendly.
We do have have multiple options for views, including the famous window seats, so please ask when booking so we can help. I hope you were able to join us for complimentary morning coffee or our daily 5-6pm wine hour.
1 réponse par Hotel Monaco Chicago, a Kimpton HotelCe client n'a pas laissé de commentaire.
"An awesome place to stay"
The hotel Monaco is in a great location. It is very close to all necessary bus stops and train stations. It was very easy to get around. There is a great little bar right across the street as well and the food is wonderful. The staff here was OUTSTANDING. The manager was incredibly friendly and helpful. They make great recommendations as well. The wine […] reception was very popular. Many guests went down and it was a nice way to get to know the staff and the other people staying in the hotel. The room was cozy and the bed was incredibly comfortable. I would stay here again in a heartbeat! Lisez la suite
Wow! We apperciate the glowing review. Glad you enjoyed South Water Kitchen too. We are adding all sorts of entertainment to Wine Hour so you can often find a great acoustic band, or a cooking demo, or even a classic cocktail class going on. Thank you and we look forward to having you back.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"hotel monaco rocks"
Extremely friendly and customer focused. 2nd stay and its consistent with great service
That's our Kimpton Culture at work- doing our best to provide value, comfort and style and make you the focus of our service while you are here. I hope you were able to enjoy South Water Kitchen and some of their fabulous flat breads as well.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"The Hotel Monaco in Chicago was worth the price."
From the outside, the hotel's appearance looked questionable, However once you step through the doors you 'll be pleasantly surprised. The hotel upgraded our room for the night & gave us a room with a view of the river. The room was on the small side, but cozy for two & beautifully decorated. The bed was very comfortable after walking all day. The only […] down side was having to pay $ 48 to park. Would definitely stay there again. Lisez la suite
"Chicago getaway -perfect hotel"
We traveled to Chicago for a getaway weekend. The hotel was perfectly located. It was beautifully designed with a welcoming staff. They even polished our shoes for us. We will recommend this hotel to anyone who wants a romantic getaway.
"Hotel Monaco in Chicago - a great value!"
Staff were wonderfully accommodating at this Kimpton that is close to everywhere you need to be in Chicago. Room was comfortable and quiet, a great place to enjoy Chicago from
You are right, the Monaco Chicago is perfectly located at Wacker and Wabash, near the cities best attractions and a perfect spot for visitors for business as well. So glad we can accomodate all your needs. We have two wonderful concierges- Ryan and Rich, who know all the best dining spots as well. Cheers,
1 réponse par Hotel Monaco Chicago, a Kimpton HotelCe client n'a pas laissé de commentaire.
Come try out Wine Hour, from 5-6pm daily. Multiple nights per week we have entertainment in our lobby during Wine Hour, really making for a charming experience.
1 réponse par Hotel Monaco Chicago, a Kimpton HotelCe client n'a pas laissé de commentaire.
"Nothing Fancy but Great for a Biz Trip"
It was very straight forward. Not a ton of frills but for the price and location, it was an EXTREMELY good call.
Looking for frills? Check out the many amenities we have, like an in room goldfish on request, or our flipcams to help you remember your trip. We have a complimentary wine hour daily, as well as occasional lobby entertainment like an accoustic local vocalist or a cooking demo from one of our South Water Kitchen cooks.
1 réponse par Hotel Monaco Chicago, a Kimpton HotelCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Hotel Monaco on the Chicago River"
My stay was brief, but relaxing. The room was to my exact specifications, though the down comforter was a bit weathered, none the less I enjoyed myself. Oh, and I must not forget the South Water Kitchen restaurant. My meal for dinner was absolutely amazing.
South Water Kitchen has fabulous flat breads with a midwestern flair, a very popular order of Buffalo Short Ribs, and amazing deserts like Chef Roger's mom's German Chocolate Cake recipe. Our apologies for the down comforter that wasn't so comfy- we will address. Thanks for sharing and we're glad South Water Kitchen was fantastic for you.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"hotel stay"
It was a very good stay at Hotel Monaco I would stay there again. The worker at the hotel was super great and very helpeful.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
If you are travelling for a romantic getaway in Chicago, be sure to book one of the Riverview Rooms or Suites. They come with these amazing window seats, and in the suites there is a deep tub with jets that is just relaxing. Our concierge team is completely available to you, in making sure that everything is perfect for your getaway with that special someone.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"Pleasantly Surprised"
Service was upbeat and friendly upon check-in. Our room was big, 2 queens for 3 girls, and best, fresh carpet. The adjacent restaurant had good service and good food. Can't beat the location, easy access to the L, theatres, State St and Michigan Ave shopping.
We also have amazing suites that have a full size jetted tub and a separate living room area with a comfortable pull out couch. It's perfect for a girls getaway!
1 réponse par Hotel Monaco Chicago, a Kimpton HotelCe client n'a pas laissé de commentaire.
When staying for a romantic getaway, make sure to reach out to our concierge who are experts at making your stay memorable. They can arrange for flowers, chocolates, and recommendations around Chicago.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"Hotel in Chicago"
Very pleased with our stay. Hotel lounge is beautiful which mimics the rooms. Room are newly renovated. Our rate was reasonable and location was perfect.
Very true! The Monaco has an excellent location, and features a lot of the Kimpton excitement, like Manager Hosted Wine Hour (complimentary) and our goldfish program.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"Birthday present - R&R"
I stayed at this hotel for my birthday getaway. The staff was very pleasant and helpful. The room was small and would be cramped if there was more than two people sharing the room, but the room was clean and nicely decorated in rich and vibrant colors. The onsite restaurant's menu didn't excite me at all so I was very happy about the location and walked […] down to the Cheese Cake Factory and enjoyed a wonderful dinner. Lisez la suite
We do offer suites that have a pull out couch and a separate sleeping room. We can also place a comfortable rollaway in the suite for a fee. Always check with our concierges for wonderful restaurant recommendations! Chicago is well know for the many different restaurants.
1 réponse par Hotel Monaco Chicago, a Kimpton HotelCe client n'a pas laissé de commentaire.
If you are traveling with children, make sure to ask for our Kimpton Kits welcome amenity pack. Also check with our concierges for fun things to do around the hotel with kids. There is so much to see and do!
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"chicago"
We had an awesome stay, the staff was exceptional. Was a very unique place, and close to everything we wanted to go to.
Awesome stay and exceptional staff? Sounds perfect! We always want everyone to feel comfortable and that we have unique offerings, like our complimentary wine hour and morning Starbucks/Mighty Leaf tea for our guests.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotelperfect for exploring downtown, loved the window seats -we had mediterranean suite and double queen room, asked to be on the same floor, and the concierge made sure the rooms adjoined, which added to an already excellent stay. Will definitely use again.
The location sure is perfect. We love to accomodate guests that have multiple rooms by making sure they adjoin, just be sure to always give a good notice (a couple days is great) so we can prepare that for you. Those window seats sure are great!
1 réponse par Hotel Monaco Chicago, a Kimpton HotelCe client n'a pas laissé de commentaire.
"Great hoteL in okay location"
A few spots nearby like a drugstore and 2 restaurant bars. No bar in the hotel. However, the room and staff were wonderful. Hard pillows though! They hurt my ear. But, I'd stay here again.
Come back and check out South Water Kitchen and their tavern. They have a very cozy bar with a couple fabulous mixologists. They have some cool local libations they love to mix up for our guests.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"Good location and decent room"
Kimpton does a nice job with all of their properties including this one. The room was a good size, had a fair view, decent bathroom and good bed. There was nothing wrong with the stay, it just wasn't one that knocked my socks off. Happy hour was wine only :-/ but was connected to a bar/restaurant so that helped with meals and drinks. 7/11 across the […] street just in case you forgot anything too Lisez la suite
This is good feedback and we certainly do want to impress and delight our guests. We are bringing to wine hour some appetizers from South Water Kitchen every night that will complement our current wine offering and seasonaly we do try to do something special like Hot Toddys or Arnold Palmers. We'll round up some ideas and we can get something going again.
1 réponse par Hotel Monaco Chicago, a Kimpton Hotel"Hotel Monaco Chicago - Nice Room, Nice Price"
I was very pleased on my recent business travel to the Hotel Monaco. It was close to all the sites, area restaurants and entertainment and to my office. I was impressed with the beautiful clean room and friendly staff in all areas of the hotel. I will definitely stay there on my next trip to Chicago - business or pleasure!
Great feedback. If anyone has business center needs, we have a brand new set of computers up on our 3rd floor with everything from USB ports, SD Card support and the best of the current Office applications. Cheers!
1 réponse par Hotel Monaco Chicago, a Kimpton HotelCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Nice hotel, good price"
The room was clean and very nice. The hotel staff was very helpful in accommodating all my requests. The only drawback was that my room on the 6th floor had a view of parking garage structure. I liked complementary tea and wine service. Overall, I am happy with my stay and definitely will recommend it to everyone.
Ce client n'a pas laissé de commentaire.
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