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Situation
Extended Stay America - Memphis - Quail Hollow se trouve à Memphis (Est de Memphis), non loin de Memphis Botanic Gardens- Hardin Hall, University of Memphis et Art Museum of the University of Memphis. Pink Palace Museum se trouve également à proximité.
Caractéristiques de l'établissement
Le petit déjeuner est offert. Outre une laverie et un coffre-fort à la réception, l'établissement Extended Stay America - Memphis - Quail Hollow inclut un ascenseur. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. Le parking de l'établissement est gratuit.
Chambres
Les 104 chambres de l'établissement Extended Stay America - Memphis - Quail Hollow sont climatisées et comprennent une cafetière ou une bouilloire à thé et un fer à repasser/planche à repasser. Vous disposez d'un accès gratuit à Internet haut débit sans fil depuis votre chambre. La télévision donne accès aux chaînes par câble. Toutes les chambres possèdent un bureau et une ligne téléphonique directe avec répondeur vocal ; vous pouvez passer des appels locaux gratuits (sous réserve de certaines restrictions). Toutes les chambres sont équipées d'une cuisine avec un micro-ondes, un réfrigérateur et une batterie de cuisine, des plats et des ustensiles. Les chambres ont également des fenêtres ouvrantes et un radio-réveil. De plus, un service de ménage est proposé (une fois par semaine). D'autres prestations sont disponibles sur demande, notamment un sèche-cheveux.
"Un très bon séjour"Avis d'un client Hotels.com envoyé le 25 nov. 2012
Super hôtel en plein centre ville de Memphis à deux pas de "Beale street". Le seul hic : 17 $ par jour pour le parking !! ( un peu cher à mon goût ), sinon tout était très bien. Super jacuzzi avec l'eau très chaude et piscine très sympa où les enfants se sont bien amusé.
"Emplacement calme, agréable et bien situé."Avis d'un client Hotels.com envoyé le 29 août 2012
L'hotel est calme, confortable et agréable. Il est bien situé pour accéder aux sites touristiques (voiture recommandée). Petit déjeuner copieux et de bonne qualité. Seul point négatif, l'accueil pourrait être amélioré.Toutes les informations concernant le séjour (accès au petit dejeuner, horaires ...) n'ont pas été données correctement à notre arrivée. Personnel pas très chaleureux.
"BON HOTEL"Avis d'un client Hotels.com envoyé le 25 août 2012
Bonne chambre ,bon petit déjeuner.Accès au tramway pour visiter Memphis juste à coté dans Main Street ==> BIEN
"Assez central, bon rapport qualité/prix"Avis d'un client Hotels.com envoyé le 1 août 2012
Nous avons loué un grand studio avec lit double, canapé et cuisine (2 adultes et 2 enfants 16-17 ans). C'est en fat un mini appartement (avec cloison partielle entre coin coucher et séjour). Propre, frigo impeccable, Beale Street à moins de 10' à pied (ou le tram pour les fatigués) , et pas mal de restos aux alentours. Juste eu un problème avec le Valet Parking (16$/jour) mais l’hôtel m'a remboursé ce que j'ai apprécié et j'ai mis moi la voiture au parking (à 50 mètres, 8$/jour mais il faut payer à chaque sortie). Wifi gratuit à bon débit.
""Avis d'un client Hotels.com envoyé le 30 juin 2012
Pas de restauration proche.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Le petit déjeuner continental vous est offert gratuitement.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great value!"
The size and quality of our rooms were great especially for the low price...the only negative was 2 out of the 3 rooms my family booked were not cleaned and ready for check in when we arrived at 5pmAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Weekend Trip"
This hotel is in a nice quiet and safe area. The bedroom portion of the room has been recently updated, bathroom not so much. The staff were all friendly. Good value for travellers who just need a room at a reasonable price.Avis véridique Hotels.com
"Room"
They did not have the room I booked for when I arrived at the hotel. I was given a double standard non smoking room instead of the studio queen smoking I wanted.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"in grate neighborhood felt very safe"
we loved it. the room was nice the staff was helpful. will stay there again when i go back to memphis.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great for price"
Room was clean enough and location is convenient. Can't really complain when the cost is half of most other places, of course you are giving up some luxuries to keep the cost down.Avis véridique Expedia
We stayed here for 2 nights while we attended the Liberty Bowl. We had a nice stay and loved the location (good neighborhood). The room was comfortable and clean. We were on the 2nd floor and could hear the people walking above us but they weren't loud and weren't on an odd schedule. We would stay here again.Avis véridique Hotels.com
"Okay for the value"
Hotel was okay and served the purpose of needing a place to lay my head. There is typically no maid service unless requested (for an additional fee). The room was comfortable with free wi-fi and coffee. Hotel staff was available when needed 24 hrs.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Needs some TLC"
My son found a bottle of soda with a cigarette butt in it, which was right on the floor next to the bed, and attempted to drink it. If I hadn't seen it in time, he would have, as he's only a toddler ! The room was non-smoking, and yet a smoker who stayed there left a "present" which was never discarded by housekeeping. The window did not close all the […] way. I had to crank the heat up to make up for it . There was water in the bathtub as if someone had drawn a bath before I got there. And finally, I believe this hotel must be going through plumbing issues, as there was a stench throughout. The bathroom smelled and was definitely unpleasant to go into. The location is wonderful if you must be in Germantown, but in my opinion, that is all this hotel has going for it. It could be really good if they put more effort into it. I was very disappointed. Lisez la suiteAvis véridique Hotels.com
"Close to place of business."
I thought it was all ok. The price was in line with the quality. I will be a return customer.Avis véridique Hotels.com
"Great hotel for the price."
For the price, very comfortable. Just wish they get better towel. Very rough like Family Dollar 1 dollar towels. My third time staying at this hotel.Avis véridique Expedia
"The check out"
Well overall our stay was fine, I came for the St. Judes marathon me and my husband. The morning of race he dropped me off and went back to hotel to sleep a little longer. I asked for a late check out which could only be 12 so I had no where to shower after my race, the normal check out was 11am and someone started harrassing my husband at 10:30 asking […] him if he was checking out, he told him yes when it was time, then right after he told the cleaning person this our room phone rings and he didn't answer because he was in the rest room, then someone knocked on the door asking for us to check out and he said he was in the bathroom and when it was time he would. we felt that was totally uncalled for. Do not be asking people to check out before it is time especially when they asked for a late check out and already told you once he was. There was no need for that and no appreciated! Lisez la suiteAvis véridique Hotels.com
Need more security some man off the street came in to the hotel and was knocking on my room door at 7am. I should have asked for my money back,because that man scared my wife and have bin a killer or anything. You should do something bout that me and my wife will never come back again.Avis véridique Hotels.com
"It's ok for one night but no extras here."
We reserved a non-smoking King size bed. When we checked in we were told all the King size beds were taken. What is the point of a reservation then? So they told us they could cancel the reservation or we could have a Queen sized. We were pressed for time and did not have the luxury of shopping around for another hotel so we decided to go with the Queen. […] When we got to our room we immediately noticed it was a double. When we called the front desk they assured us it was a queen. It was not. Sounds trivial and it is not a major problem but again- what is the point of reserving a certain type of room (any paying for it) when there is no guarantee. We paid for a king and ended up with a double. Not cool. There is also no continental breakfast. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
The hotel staff was very helpful and polite. Will stay there again some time.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Worse stay everAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great Hotel for Relaxtion!"
I really enjoyed my stay in Memphis, TN on Tuesday, October 23, 2012. I was surprised that my reservation was still honored considering that I had attended a concert and arrived late to the hotel. The night staff member was very prompt, courteous and accurate. When i checked out the following morning, the housekeepers were very polite as I got off the […] elevator to make my departure. The girl who worked the desk that morning around 9am was also very courteous and gave me directions on how to get back to the bridge. I am glad I chose to stay at Extended Stay on Quail Hollow Road in Memphis! Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Very Great"
This place felt very luxurious. Nice quiet neighborhood it was very clean and new. The mini kitchen is great. Wish I was staying longer. I will definitely be checking for this chain again. Only a little more than cheapest prices.Avis véridique Expedia
"Really like the quiet neighborhoos"
We stay here frequently when we have work in Memphis. It's a bare bones kind of place. It doesn't even have a comfortable chair or a lamp you can reposition in the room. It does have good TV—you can even watch PBS! The neighborhood is quiet. It's good for taking a walk and it's close to nice restaurants. The kitchen is very easy to use and we like the […] big refrigerator. Lisez la suiteAvis véridique Hotels.com
"convenient to the Germantown location."
Overall, my stay was good. I had all of the services needed however, I detected some disatifaction with certain staff members; certain memebers of the staff complained in my presence about another staff member and call that staff member lazy, etc Other than that experience and a spot on the rug near the window, I had a good stay. When I return to Memphis, […] I probably will return again and stay at your facility. Lisez la suiteAvis véridique Hotels.com
"didnt like bed"
Bed was uncomfortable and the super thin sheet kept coming off so i kept waking up on bare mattress.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"It's a 2 start hotel; don't expect anything else"
The hotel staff was friendly and courteous. However, the inside of the hotel had some sort of distinct smell. The decoration in the room is old and the desk's legs were extremely shaky; it felt like they would fall apart at any minute. The beds and linens were clean. However, the bathroom tub looked unclean so I didn't use the shower. Overall, I felt […] like I got what I paid for. It's a two star, budget motel-- so don't expect more. Lisez la suiteAvis véridique Hotels.com
Very disappointing stay. Long wait time to even get checked in, had to call out loudly to find the clerk, come to find out she was doing laundry in ther back room. Relazing it is an extended stay there was no ice machine or any reasonable offer of assistance, only stating that there were two trays in the room.....they were empty so I could have ice […] bavailable for breakfast! Bed was hard and uncomfortable. No shampoo available for my morning shower. I think you could do better for a one night stay!!!! Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
our stay was good. We tried arle to use the wifi and it just goofed up our computer. No one was able to help us with it.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Convenient location but unclean accommodations"
The property looks nice from the outside. But inside the facility (lobby) you start to wonder if you did not make a mistake by booking in an "extended stay hotel". As you go to your room, passing through the hallway that feeling of making a mistake increases. The inside of the room was sparse but clean. I paid for daily refresh services. One day the […] maid did not clean up the room and that night a large cockroach crawled from underneath my bed. I moved out that evening with two days remaining on my reservations. That was the same day the linens were not changed and I had to turn my dirty towels in at the front desk and wait approximately 90 minutes for clean linen to be washed and dried. The employees are friendly but the facility bears the image of a rooming house Lisez la suiteAvis véridique Hotels.com
"in a lovely neighborhood"
my stay was perfect. the hotel prices aee very good and it is near of everything like shops, retaurants and grocery stores. I really recomend it.Avis véridique Hotels.com
"very good value for the price."
For the money, it was great. The parking lot was well lighted and it is a great safe location of the city.Avis véridique Expedia
"wonderful experience"
i had a wonderful time and the hotel/room was as described whole kitchen and all loved itAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"ok for a short stay"
this hotel is ok for a short stay, the neighborhood is good and its convenient to shopping and eating locationsAvis véridique Hotels.com
"Alright, nothing outstanding"
Te hotel is in an excellent part of town with several stores and restaurants nearby. The building itself was ok. There were visible signs of wear and tear, however with it being an extended stay and not a hotel it's what you can expect.Avis véridique Hotels.com
"Okay"
Room was not cleaned well before we arrived. The bathroom waste can has used feminine products in it. Stayed 2 days no room service had to get coffee for second day from front deskAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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