Shibuya Excel Hotel Tokyu - Tokyo

This place is certainly a great option for any stay in Tokyo. The location is amazing and it's a case of you get what you pay for regarding the rooms themselves, expensive but you are getting a very good room. The bed is the highlight, super comfortable! My main issue was the lack of wifi Internet access but this is common in Japan. LAN is available […] if you have a laptop, we had an iPad. Don't count on any English channels either but an awesome location, literally minutes to Hachiko and the Shibuya action. If you can affordt it, stay here for the location alone. Lisez la suite

Located right next to Shibuya station, and close to shopping and restaurant area, it's very convenient. Rooms are clean with adequate amenities. Will definitely stay there again.

Staying in Shibuya Excel Hotel is the most convenient hotel that I have stayed in Tokyo. It's right at the top of the JR Shibuya station. If you're a shopper, Shibuya Excel Hotel is the one that I'll recommend.

Fantastic location. Meets my needs totally. That's the hotel for every time from now on. First timers to Tokyo would love it!

I always liked staying at this hotel because of its location - and quality. Now I LOVE it!!! When the big quake hit Japan, I was there. The hotel staff were calm and well-trained, very kind and considerate.

This is the best hotel location in Shibuya. The lobby elevatator drops you in front of one of the best shopping areas in Tokyo and super convenient to train station. Also near restaurants of all types. Decor in lobby and hallways are good but my room lack the design aspect I was hoping from a hotel in the middle of such a fashion driven neighborhood. […] Room was small, comfortable and clean but design was dull and aged, similar in decor to a dorm room, unlike the Cerulean Hotel. Upside it provides free internet service in rooms. Downside is the hotel does not provide bell service and only carts inside the lobby. If you are traveling with a lot luggage or expect bell service..not be the best hotel choice. If you with one bag and need to be near shops and restauraunts and do not care how rooms are decorated but are super clean..this is a great place to stay. Shibuya area is super busy and fun to shop and people watch. Lisez la suite

Ce client n'a pas laissé de commentaire.

We started by taking the shuttle from Narita. Very easy when we had our bags it was right in front of us and about 3000 yen got us a comfortable ride direct to the hotel (nice after a long flight). The staff were efficient and nice along with the room (it even had a small couch!). Shibuya was a busy place and very convenient to get around for our first […] visit to Japan. The view from the restaurant was great too! Lisez la suite

Location is best advantage of this hotel, within the centre of Shibuya shopping street, it is the best hotel for shoppers around the world. Facility is reasonable and the condition is clean.

We enjoyed staying at this hotel. Workers were very helpful and kind. They all speak English. Hotel was right across the train station and very convenient and surrounded by restaurants and shops. If you enjoy night life Shibuya is the place to stay. Lots of people all over night time. Some noodle restaurants open 24 hours so as convenient stores.

Ce client n'a pas laissé de commentaire.

We stayed 6 nights at the Shibuya Excel hotel in Tokyo recently in Nov 2010. The location is fantastic - lots of eateries and shopping just outside the hotel, and subway lines just below the hotel. The area is still busy late in the night, and many restaurants are still opened at 10pm, which is not very common in other popular Tokyo areas. Room is […] basic (no frills, but kept very clean). If i could pick 1 area for improvement, would be the availability of TV channels in English. There were only 2 miserable English channels (CNN and BBC World News). All other channels are in Japanese. It would have been better if more English channels are offered. Lisez la suite

Ce client n'a pas laissé de commentaire.

We really enjoyed our stay in this hotel. The staff were helpful and kind. The room was comfortable and clean and a good size. It was in a great location close to shopping and restaurants.

The hotel is in the Mark City plaza, a city in itself where it has everything. Mark City is strategically located, you can enter the building from the busy streets of Shibuya. If you like young, hip crowd, Shibuya is the place to be, and Excel Tokyu offers a respite for a place to rest well at night, with excellent staff and services.

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

Couldn't ask for a better location, right above the Shibuya station. Easy to get to and an amazing amount of services right there. If you don't like crowds go somewhere else as it's a very busy place with the train station and mall. I'd definately stay there again.

This was a great hotel. Spacious (for Japanese standards) room that was very clean and modern with a fantastic view. Conveniently located in the heart of Shibuya makes getting around Tokyo extremely easy. The staff were more than helpful with giving directions and spoke good English. Hotel restaurant prices were abit of a joke so wouldn't eat there […] (especially with so many good restaurants nearby) but the hotel bar was very nice and they make a mean Tom Collins. Would definitely stay here again on my next trip. Lisez la suite

Very spartan, but good for the rate. Excellent locatin, though the hotel should have had more information about surrounding restaurants for westerners. It was good to be in a mall, at a limo bus stop, close to the subway and rail, so can't beat the location. The other review was correct, there are a lot of people in the area! Overall I would recommend […] because of the good location. Lisez la suite

The Shibuya Excel exceeded our expectations with regards to location. It is actually linked to Shibuya Train station by covered walkways and is a mere 5 minute walk to a number of rail lines including Yamanote and Ginza subway lines. The Narita Express also stops at Shibuya so getting to & from Narita Airport is easy. The hotel is celebrating it's […] 10th anniversary but it is very modern, clean and well maintained. We stayed in a non-smoking, quad room. It was very comfortable for 2 adults and 2 children aged 9 and 13. The room was nicely decorated in neutral, modern colors and the bathroom and toilet was also clean. The only criticism about the room was that the internet cable provided in the room was very short making it awkward to use the cable and watch TV at the same time. The staff at reception are very helpful and speak English very well. I really enjoyed my stay in Shibuya and would not hesitate to book this hotel again. Lisez la suite

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I'm so glad I picked this hotel! The location is unparalleled! It's less than a minute's walk away from Shibuya Station which is one of the busiest and most convenient stations to head out to the rest of Tokyo from. There's a ton of shopping in the area and good food in the streets right around the hotel. Service was good. The concierge was helpful […] and capable in communicating in English though some times it merely took awhile to get the message across. Highly recommended hotel! :) Lisez la suite

Ce client n'a pas laissé de commentaire.

Excellent location right above Shibuya train station overlooking Shibuya square. Hotel staff was very friendly, even translating where we were trying to go with the cab drivers.

Great hotel right where its all 'happening'. Room perhaps a little on the small side, double bed right up against the wall on one side but clean and everything working. Good location for shops and trains. We had forwarded on our luggage from Nagoya and it had all been kept safely. Booked a coach with reception to travel to airport and all went very […] well. Majority of staff could speak good english. Would stay there again definately. Lisez la suite

Shibuya Excel Hotel Tokyu - when comparing price this is a good deal. The rooms are simple, but the front people are very helpful. The access to the Mall and station is great. There is no marking for the hotel, so look for the Parking for the Mark Mall and level 5 and above is parking. A good place to sleep, if you want a good flavor of Tokyo. If you […] need an early taxi go to the station area below and get it yourself. Great view of the intersection. Lisez la suite

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

The best location. Connected to Shibuya station. Major shopping area. Nice, Clean room. Small but nice. Staff is very helpful. Will stay here again.

Hotel is easily accessable from Narita air port , limousine bus stops directly at hotel or its around 5 - 10 minute walk from train/metro station. the semi double room is compact but was adequate for our requirements,very clean & good condition. Easy access to shops, bars & restaurants but better night life in Roppongi, overall a good choice for our […] first visit to Tokyo. Lisez la suite

We were travelling with our kids and they gave us two rooms very far from each other, even if I had asked for them to be close together or even communicating. No adjustments were made, which left me a bit uncomfortable. The hotel is very central and quiet. Shibuya is full of places to eat and hang around, and of course the hotel being on top of the […] station is very handy. Would definitely stay there again but if I travel with my family will require rooms close together or else. Lisez la suite

This hotel was the best choice we could have made for shopping, eating and using the subway in Tokyo. Everything was conveniently located within a 5 minute walking distance from the hotel and the metro station was just across the street.

Great location!!!

..I was disappointed to see how much the hotel has to "defend itself" from guests and tourists. I like the sign at the elevators saying that "Only Hotel Guests Allowed Past This Point", but then realized the situation when I read the notice in the room stating that the mini bar will be empty as of 9/30. Clearly guests were stealing drinks and snacks, […] which put the hotel on the defensive. Theres also a clear notice on the toilet as to why it doesnt heat up, and theres a reason for that, too. I feel bad that the Excel has to put up with such guests/tourists, but I guess thats the business. The hotel itself is very clean and the view from the 24th floor over Shibuya Crossing was amazing. The front desk was happy to accomodate this request upon check in and check out was a breeze. Overall a great experience. Lisez la suite

Ce client n'a pas laissé de commentaire.

If you're looking for a central place in a trendy part of Tokyo it cannot better than this. Located literally on top of Shibuya station it is one of the most convenient train hubs in the city. The hotel room was very spacious and clean. The concierge service was top notch, from detail directions to the Tsukiji market to late night assistance to a hospital […] visit (long story)they helped without any hesitation. I was a bit aged and appliances are somewhat old (tube television) but fully operational. Yes, it is loud and crazy right when you step a foot outside of the hotel, but inside is a oasis of tranquility. Did I mention the view? Stunning!!! Lisez la suite

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

Hotel on par with my European expectations. Room felt very old-school, but totally OK since I wasn't there. Location is really fun to be in the center of teen pop culture. I'd choose some place in Roppongi if I'd go back since there's where the party is for foreigners.

Convienent and comfortable after a tiring day. Subway is just below the hotel and easy assess to depeatment store for food and shopping. Shibuya 109 is just opposite and Tokyu dept just next door.

The location was superb. On top of a mall and a major train station. Plenty of restaurants in walking distance as well as nightlife. I would definitely stay here again. The staff and service was excellent from the front desk to housekeeping. I could not have asked for more.

I had asked for a triple room and it was a true triple (unlike another hotel, where they converted the sofabed into the 3rd bed). Great location and very helpful staff.

Hotel is rad! Right above the train station and in the middle of everything. Couldn't ask for much more. The only complaint i had was that the hair dryer was bad, a girl needs a good hair dryer! So girls be prepared.;) Other than that everything was great, service was nice, the hotel and rooms were in great condition. View was epic! Perfect way to […] start the trip because your in the heart of it all- think times square times 10! Lisez la suite

The Shibuya Excel Tokyu is one of the few hotels in Tokyo that offers triple rooms. Each of the three beds was just a little smaller than an American double bed--very spacious for one person, and could probably accommodate 2 kids. The room itself was very large by Japanese standards. The room had a minibar/refrigerator, a small table, a large desk area […] and 4 chairs. The rooms are very well sound-proofed, too. The location is perfect, and those who say it's difficult to find must have been severely jet-lagged when they arrived. If you know you're looking for the ground floor of the Mark Center building, it's impossible to miss. This is a first-class hotel, and the staff was consistently helpful. Lisez la suite

the shibuya excel turned out to far exceed our imagination. saying it was near a major train station and some shops was enough to select it, given this was a first trip to japan and we were concernad about hauling suitcases from the airport and then later on to kyoto. the hotel has a huge indoor passage not only to shibuya station (one of the largest […] in tokyo) but also to a mall of quality shops, and another hall of terrific restaurants and coffee shops. below them all is the "food show," a permanent world of exquisite food vendors, the kind japan is famous for that are usually located under the department stores. the rooms are simple, spotless, with comfy beds and those heated-bottom-washing toilets, cable inc several channels in english, vending machines near elevators, and very formal, helpful english speaking staff. the on-site restuarant is high-end with a perpetual line becuase the food and the view are great. even the flower arrangements in the lobby, perfect and always changing, are a delight. this was listed as 3.5 stars but based on my extensive world travels this is certainly a solid 4-star experience. Lisez la suite

Wanted a hotel with subway/JR access due to large luggages. The hotels near Tokyo station were quite pricey, so chose this hotel based on reviews provided by other travelers. Was very pleased with the overall room condition, automatic assignment to secured floors, nice concierge services, and access to a variety of restaurants just a floor or two […] from the lobby, and an immediate access to various trains. I recommend this hotel for travelers with family Lisez la suite

1) Convenience: This hotel is pretty much connected to the JR station which means if the weather is bad, you don't have to even go outside. 2) Location: Its located right next to the famous Shibuya Crossing so if you like busy areas, bright lights, lots of people, this is the hotel to stay at. 3) Logistics: Limo Bus directly to and from NRT to this […] hotel. Extremely convenient because it's pretty bad having to carry luggage to different stops via subway and you definitely do not want to take a cab. 4) Room Space: Quite a bit of room space to put your stuff down. Lisez la suite