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01 57 32 36 09Avis d'un client Hotels.com envoyé le 26 sept. 2012
Ce client n'a pas laissé de commentaires.
"Emplacement centre ville pour visite"Avis d'un client Hotels.com envoyé le 23 sept. 2012
Très bon hôtel, bien placé. Bruits de la ville mais normal pour ce genre d'emplacement. Par contre propreté dans les parties communes laissant à désirer
""Avis d'un client Hotels.com envoyé le 18 sept. 2012
Bon hotel bien situé
"very good for the price."Avis d'un client Hotels.com envoyé le 2 sept. 2012
The room was right next to the street, so it was quite noisy. But the other rooms would probably be more comfortable noisewise. But it is a cheap hotel with very good amenities for the price.
"Bien placé car Portland a un petit centre ville"Avis d'un client Hotels.com envoyé le 10 août 2012
Séjour très agréable grâce à cet hôtel tout proche du centre ville (le tramway y est gratuit). L'hôtel est propre avec piscine et deux jacuzzis. Notre chambre était grande (suite d'angle). avec tout le confort. Deux bémols : pas de wifi gratuit et le parking à proximité est cher (36$ la journée complète).
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Un petit déjeuner buffet est servi tous les matins en salle.
Une piscine couverte et un bain à remous se trouvent sur place. Les infrastructures de loisir incluent également une salle de fitness ouverte 24 heures sur 24.
Les enfants de moins de 14 ans ne sont pas admis dans la piscine, le centre de fitness et le bain à remous sans la surveillance d'un adulte.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et une carte de crédit sont requises à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cette région familiale couvrant le sud et sud-ouest du centre-ville comprend de nombreux espaces verts. Alpenrose, le complexe laitier de Hayhurst, s'étend sur 21 hectares et dispose d'un stade et d'un vélodrome. La ville de style western de Dairyville propose un musée de la poupée et un opéra, ainsi que d'autres salles de spectacles. Près du centre, le musée des enfants Portland Children's Museum propose des activités pour les plus jeunes.
Tous les hôtels à Lake OswegoThe breakfast was very good. When you see breakfast on the amenities you expect muffins and coffee, they served scrambled eggs, waffles, oatmeal, cereal really almost whatever you could want. The desk was very accomadating, when we arrived one of our party had a migraine. Even though we were 3 hours early they made up the room for her to lay down. It […] was only an overnight stay but, I would use it again. Lisez la suiteAvis véridique Hotels.com
"Great service and comfortable room!"
The room was clean, quiet and comfortable. The front desk personnel were friendly and helpful.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Close to family and convenience stores"
I loved the pillows and the down comforter on the bed. Sleep was easy to come by. Only dissatisfaction was the cleanliness of the bathroom. The tub was not real clean and the paint was stained at the top of the walls by the ceiling. The staff was very polite and helpful. One suggestion, you need more kitchen staff when you have a conference going on […] in your hotel. The one person dealing with the breakfast can not possibly also take care of the conference needs, We ran out of coffee in the dining room and the lobby and the cook was taking coffee upstairs to the conference and could not help us. She had no one to help her. Not a good plan on management's part. Lisez la suiteAvis véridique Hotels.com
"Enjoyed stay"
Clean. Good rate. Good location to Portland and wine country.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks for leaving a review! We are glad the location worked for you...it is nice being right in between downtown and wine country! Hope to see you on your next visit to Lake Oswego...
"I highly recommend this hotel!"
It was very nice, good breakfast, nice empoyeesAvis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you so much for the 5 star review! I will definitely be sharing your feedback with the staff, and we look forward to having you with us on your next visit to Lake Oswego.
"Convenient for I-5, great stay"
Hotel is only about 10mins from downtown Portland. Very convenient to the I-5. Pool and hot tub were pretty nice. Room was nice and kept clean, with mini fridge and microwave. Fresh baked cookies in the lobby occasionally. Breakfast was not too exciting, but had everything you would expect including waffles, bagels, fruit, juice and coffee.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you so much for the 5 star review! Sounds like you were able to take advantage of most of the amenities, but sorry to hear you were disappointed in the breakfast. We hope to see you again on your next visit to the area!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Generally fine & okAvis véridique Hotels.com
"great location , price and amenities"
Everything was very good. above average hot breakfast. would stay again.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you so much for the 5 star review! We are glad to hear you enjoyed breakfast, and that we should see you again on your next visit to Lake Oswego...
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great Hotel"
I was very satisfied with my stay at Phoenix Inn. The service, the friendly and helpful employees, the exercise room, free continental breakfast and computer access were much appreciated and enjoyed by me and my family. The hotel is conveniently located right off the highway and close to Trader Joe's. I couldn't have asked for more.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you so much for the 5 star review! We are glad to hear that you were able to take advantage of many of the amenities, as well as the convenience of the location. We hope to see you again soon on your next visit to Lake Oswego!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you for the 5 star review!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you so much for the 5 star review!
When I checked in, your staff was very nice and helpful. Throughout the three days I was there, I came to the front desk twice and nobody was around? On my last day, I had to make my presence known at the front counter to be noticed. The room was very clean, and the bed was comfortable. I skipped the second day of cleaning, it wasn't needed. the room […] was cleaned on the third day, and it was done well. I didn't notify management of this problem, but he tub was slow to drain. I thought the room had a nice feel to it, but several items caught my eye for poor craftsmanship. Mainly it was the caulking in the tub and other trim details that looked cheap. I found the exercise equipment to be old and clunky. The continental breakfast had many things to eat, but I skipped it two of the three days because I didn't see anything appealing and not very much fresh fruit. My stay was in close proximity to many restaurants. Overall, the price matched the quality and service and in my mind is a 3+ star. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you so much for leaving a review of the hotel! I am very disappointed to hear that the front desk staff was not at the desk when you approached, each time. That is not our standard and will be addressed. We are looking forward to new fitness equipment, coming this summer, and we do hope to see you again on your next visit to Lake Oswego!
"Wonderful room and friendly service"
The room was well appointed, the beds fantastic. We used both the coffee maker, refrigerator and ironing board. Trader Joes's was close as well as lovely areas for walking and other restaurants.. Although we didn't use the pool, it looked clean and was enjoyed by other families. The free breakfast was nothing special, but we are "health nuts" and just […] took the fruit. We moved into the downtown area after 4 days here, and missed our room there. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Wow, thanks so much for the five star review! I'm glad to hear you were able to use many of the amenities, and we are discussing changing up the breakfast items during the week so they will vary some each day! We do hope to see you on your next visit to the area.
"Convenient and good value"
A little worn and dated, with carpets that need cleaning. Good location and good employees.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you for the taking the time to leave a review, we do appreciate the feedback. We have had a tough time with stain removal on the light colored carpeting, and will be changing it out as we can. We do hope we see you again on your next visit to Lake Oswego!
"Noisy..."
Although the hotel is neat and tidy, we were disappointed in how very loud the freeway noise is when trying to sleep. We made our reservations long in advance, yet were sent to a room next to the breakfast room. Talk about noisy dishes and people at a very early hour. Then when we arrived for breakfast, there was almost nothing left. Thankfully we didn't […] have to leave immediately and eventually it was restocked. The central location is a plus and a minus. Plus because it was so close to our destination, minus because of the noise. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you for leaving a review of your stay. We are very sorry to hear you were disappointed in how loud it was, and that you were so close to the kitchen. We do hope you will try us again, on an upper floor, on your next trip to Lake Oswego.
"Vacation trip"
The hotel and room cleanliness were satisfactory. Everyone was friendly and the continental breakfast was great. My daughter and I enjoyed swimming in the pool and lounging in the hot tub, which were also very clean. The location was great. About 30 min or so to any of the touristy places that we wanted to go see.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you so much for the great five star review! I am so glad to hear you were able to use many of the amenities, and look forward to seeing you again on your next visit!
"RIGHT off I-5"
My stay was fine.The hotel is right next to I-5 and the off ramp going North was a bit confusing. I took A instead of B. Once I got to the hotel everything worked well. Just up the road from Trader Joe's and there was a little deli / market across the street that stayed open until 11pm. There also was a Chevy's and Olive Garden restaurants next to the […] hotel. Downtown Portland was 10-15 minutes away depending on traffic. All in all it worked well for my needs. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks for leaving a review of your recent stay. The exit can be confusing, and I'm sorry to hear that. We do feel pretty lucky having such great eateries close by, and we do hope you stay with us again on your next visit to the Portland area!
"Would stay here again in a heart beat!!"
We stayed here for a week in order to find a place to live and get acquainted with the area. It was a wonderful stay. The room was nice, breakfast was awesome every morning, and my family loved utilizing the pool. We slept well and there was no noise from other guests. We recommend this hotel to anyone in the area looking for a place to get a good nights […] sleep and a hearty breakfast! Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you so much for giving us a five star review! We are very glad we could meet your needs while you were relocating, and hope you will recommend us to all your friends and family coming to the area!
"phoenix was great"
The only thing i did not call exceptional was the shower head. Every thing else made my stay perfectAvis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks for the five star review! We hope to see you again in the future...
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
good location and cleanAvis véridique Hotels.com
Cant beat it for the cost.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks Rich!
"Nice place"
Clean spacious room that gave us a place to sit other than the bed.Easy location, lots of restaurants within walking distance.Easy access to downtown too.Would stay again.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks Larry, for leaving a review! We love the close restaurants too...and look forward to your future visits to the Portland area.
"Pretty close to shopping amenities and downtown"
It was okay. Need more variety on breakfast items. Carpet needs changing, as well as TV. However, this place is located conveniently to Trader Joe's, Applebee's, Olive Garden, etc. I liked the fact that it is located in a quiet part of Portland.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks for leaving a review Maria! We do agree its time to replace carpet and will be doing them a few at a time...flat screen TV's should be here May/June. We hope to see you again on your next visit to the Portland area!
"non smoker"
I am a non smoker traveling with a pet. I was put in a room that smelled heavily of smoke and the carpet was filthy. I paid an additional $20 per day for my pet, which is fine, but I expected to have a clean carpet and a non smoking room. Also, the maids did not service my room the first day. Will not stay here again.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks Mary for your review. That is very disappointing to hear someone smoked in one of our rooms, as we are entirely non-smoking. We are replacing stained carpet a few at a time, and we do hope you will try us again in the future!
"The receptionist in the hotel and not very helpful"
I don't know if the receptionist understood that this was a family of two children my son was very rudely approached by herAvis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you for leaving a review, however I would have immediately liked to hear about this situation. This is truly the first time something like this has ever been brought to my attention, and I apologize if anyone on my staff appeared rude.
"temple"
There is a beautiful temple nearby that's worth seeing. Several restaurants located nearby and we enjoyed the food at the Olive Garden, we were very happy with food and service at the Hunan Pearl Restaurant.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks Jayna for the review! We also love the food and service at Hunan Pearl...one of our favorites. We do hope you visit again!
"very satisfactory"
enjoyed my stay here, accommodations were very satisfactory not to mention the great deal on the price we paid.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks for the five stars! Hope to see you again on your next visit to Lake Oswego...
"Great for the price"
I stay here a few times a year because of the proximity to family. I've tried neighboring hotels but like Phoenix Inn the best because of their super comfy beds and awesome water pressure. The staff is great, too. The only thing that I wish I could change is the fact that all of the room doors slam, so I have to bring ear plugs.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks Carrie, for leaving a review! We appreciate the feedback...and we love our super comfy beds too, as well as my great staff! I will see if we can't do something about those slamming doors...they do however have to shut pretty good by themselves for safety reasons, but hopefully we can get them to not slam!
"Would stay again!"
Very friendly staff. Very comfortable beds. Previously mentioned road noise was a continuous hum but not loud. Very clean. Breakfast could use a few healthier choices such as yogurt and small muffins.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks for your review! We do serve yogurt in the mornings, so I will have to see what happened there. Hope to see you again on your next visit to Lake Oswego!
Great LocationAvis véridique Hotels.com
"Great place to stay"
Made a 3 day trip to Portland for spring break. This was a great place to stay, not too far from anywhere you'll be going. The room was very nice withn no weird smells and no freeway noise (4th floor on right side). Breakfast was great if you aren't looking for anything fancy, and the 24 hour pool was great as well. Would definitely recommend to an […] yone Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks for leaving a review of your stay over Spring Break! We appreciate the recommendations and hope to see you again on your next trip our way.
"Close to everything."
The quality of service was excellent. The staff went above and beyond to help with any of our needs. The room was a bit small for the desk. You will hear the freeway, but you are also close to everything. Very nice for the money. Does not have a flat screen T.V. Free WI-Fi and indoor swimming pool and hot tub. I would stay here again.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you so much for your feedback! I am so pleased to hear that my staff went above and beyond to meet your needs. We just finished putting in flat screen TV's last week, and we hope to see you again on your next trip to the area!
"Convenient and Comfortable"
The location was convenient to I-5 and 217 and there were lots of restaurants located across the street and nearby. The beds were really comfortable with down comforters and pillows which was a nice surprise. Yes, there is freeway noise but we do not mind that at all and they do have extra window protection to help with the noise. Other than that the […] hotel was very quiet. The breakfast was not great but the coffee was really good! Staff was friendly and accommodating. I will definitely stay here again. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks for leaving a review of your stay! We appreciate the feedback, and we are disappointed that your breakfast was not great. We do hope to see you again on your next trip to Lake Oswego.
Stay was fine. Bed in room was very nice. Couch in room was an absolute joke. Love seat in room should have been replaced along time ago. Exercise equipment was substandard as well.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you for the feedback, and I will make sure to pass it along. We should have new exercise equipment before summer time, so we do hope that you will try us again on your next visit to the area!
Was not impressed with the breakfast food. Poor quality and selection.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks for the quick review, but we are sorry to hear that we have a poor breakfast. We have recently added ham to the egg burritto spread, and have been getting great comments! We hope that you will try us again on your next visit to the area...
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"close to freeway!"
This is the second time we have stayed here. It is very clean ans convenient to the freeways. My only concern is that the breakfast choices are the same everyday. Boiled eggs would be nice.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks for your comments! I would love to try and change things up a bit and change out items during the week. We do hope you'll try us again on your next trip to the area.
"We had a great stay in Lake Oswego. Thanks."
GREAT VISITAvis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego We are very glad you had a great stay! Hope to see you again soon, on your next trip to the area...
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
The bed was very comfortable. The room was very clean. The hot tub and pool was open and ready for our use whenever we wanted to get into it. Breakfast was ready with many choices before our excursions! Loved it! We will stay here again! Easy off and on from the highway.Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thank you so much for your great comments! I love to hear what we are doing right, and I enjoy sharing it with all my employees. Hope to see you again soon, on your next visit to Lake Oswego!
"worn but clean"
surprised that room was so shabby, with very dirty carpet. Room was otherwise very clean (beds, bathroom, etc.)Avis véridique Hotels.com
Réponse de la part de Phoenix Inn and Suites Lake Oswego Thanks for taking the time to leave a comment. We too are disappointed in the light color carpet, that is very hard to get stains out! We are going to replace a few rooms at a time, so we hope that you will try us out again in the future!
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