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Situation
À Huntsville, Muskoka Grandview Resort se trouve en bord de lac, tout près de Hidden Valley Highlands. Théâtre Huntsville Civic Center Algonquin et Parc provincial d'Arrowhead se trouvent également à proximité.
Caractéristiques du village vacances
Muskoka Grandview Resort possède un terrain de golf. L'accès au réseau Internet Wi-Fi est disponible dans les espaces communs (en supplément). L'établissement propose un centre d'affaires. Le parking de l'établissement est gratuit.
Chambres
Les chambres donnent sur un balcon ou un patio avec vue sur le lac ou sur le terrain de golf. Les 26 chambres de l'établissement Muskoka Grandview Resort sont climatisées et comprennent une cheminée et une cafetière ou une bouilloire à thé. L'accès à Internet haut débit par Wi-Fi est proposé (prestation en supplément). La télévision donne accès aux chaînes par câble. Les salles de bain possèdent un ensemble douche/baignoire avec une baignoire à jets et des articles de toilette gratuits. Les chambres de ce village vacances 3,5 étoiles possèdent une kitchenette avec un micro-ondes, un réfrigérateur, un lave-vaisselle et une batterie de cuisine, des plats et des ustensiles. Les chambres ont également des fenêtres ouvrantes et un radio-réveil. De plus, un service de ménage est proposé (une fois par séjour). D'autres prestations sont disponibles sur demande, notamment un fer à repasser/planche à repasser.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Vous pouvez vous détendre autour d'une partie de golf.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"excellent location to relax"
The apartment-size is really good - balcony with great view onto a lake - golf course near by - very nice. Overall - really nice get-away! It wasn't super-clean (dusty etc.) but that didn't bother us too much - everything else made up for it.Avis véridique Hotels.com
Réponse de la part de Muskoka Grandview Resort Thank you for you comments. We are happy you enjoyed your stay with us and look forward to seeing you again. The Management Muskoka Grandview Resort
"Misleading amenities, no pool, no hot tub"
Ok once we got the proper 1 bedroom we booked. The front desk woman gave us a regular ROOM initially. Disappointed about the clubhouse being shutdown, heated pool and hot tub played a key role in selection of property.Avis véridique Hotels.com
"Small, not worth it"
Room was clean,bathroom was clean.....but for $235.00 or so, I would expect there to be a chair in the room. It was an unusally small room with an even smaller bathroom...I could hardly turn around in the bathroom. The Front Desk people were great but I would not go back there.Avis véridique Expedia
Réponse de la part de Muskoka Grandview Resort Hi Tom, Sorry to read that you would not return. We do offer other larger accommodations with fantastic views! We hope that you will come back and stay with us in the near future. Sincerely The Management at Muskoka Grandview
"A peaceful retreat"
I was a bit concerned by the ratings but decided to give the resort a try. Went for 2 nights with my boyfriend in the middle of winter and other than trying to make our way there in a snow storm, our trip overall was a very relaxing one. The staff were very helpful in giving us directions to the resort while we were driving in the storm and were very […] friendly upon arrival. The unit was gorgeous and we had brought our own food so that we didn't have to leave the room. That worked really well. It was definitely a great getaway and I would certainly go back there. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"VERY DISAPPOINTED"
In my opinion, The Delta Grandview Resort is extremely overpriced. Basically you are paying for the Muskoka setting. The decor in the rooms are terrible and completely outdated. We were attending a wedding and many guests were told there were no rooms, yet the rooms where we stayed were empty and so was the parking lot. I would much rather stay at Deerhurst […] than the Delta Grandview. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Muskoka Grandview Resort I was sorry to read about your disappointing stay with us in September while you attended a wedding at our resort. In reference to your comment about guests not being able to get rooms at the resort, it is difficult to judge the occupancy level with how full the parking lot is, as our 115 guest rooms are in 17 buildings that also house some 140 additional private condominiums. For weddings we typically reserve a block of rooms at a specific wedding rate that is based on a basic room type and has two tiered pricing for one or to night stays. I can only assume that you only stayed for one night on Saturday and your room rate therefore would have been at a premium. There are typically rooms available for all wedding weekends, but once the standard room block is sold, the remaining rooms are one bedroom rooms with upgraded decor and amenities and a higher rate. I was pleased to read that you enjoyed the cleanliness of the resort/your room and rated our service as 4 star.
"it was a waste of money!"
food was cold, room was not clean cups were dirty so was bath and shelf very dusty. bed was like sleeping in a hammock . we were not sure why we even stayed one night?? for such a lovely area we could not believe it service could be so better if you had a good chef it was all such a disaster breakfast was cold including the tea i did not think one could […] do much with that. it was cold. I think it lacks good management as they sure do not know how to run this place. it seems such a waste that one could hire good chefs to cook good food and get good help to clean the place. Most people like good food and friendly service. I thought deerhurst was going downhill but realized yours had no service at all just building and good golfing but people would like more then hamburgers and poor service. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Muskoka Grandview Resort I was a bit troubled to read you review posted on September 5th, following your stay with us. It appears to me that you were not informed about all the dining choices at the resort, as two of our four restaurants on property offer full dinner menues with a variety of choice that goes way beyond hamburgers. I am sorry that your experience with us did not meet your expectations and that you found our service lacking and that you had a negative experience. I can assure you that our resort is well managed and the level of service you received is not indicative of the high standards that we endeavour to achieve with all of our guest interactions. Unfortunately it appears that you left our property without bringing your concerns up to our management team; or at least none of our reports indicate that you did. We value both your business as well as your feedback. I hope that your experience has not permanetly tainted your view of Delta Hotels and Resorts, and I would welcome the opportunity to make amends to your negative experience should your travels bring you back to Muskoka.
"Terrible service"
We were woken by housekeeping first morning at 8:45, and then could not find them for the next 4 days, no maid service at all! Only one spot to eat on the resort in the evening and very slow service, we waited 45 minutes for a glass of wine. Only 2 wait staff in the very small lobby restaurant with no other options. Considering this is a very pricey […] resort, it was more expensive and the service in all areas was slow and unprepared compared to the Fairmont Lake Louise which we were at last week for less money. Lisez la suiteAvis véridique Expedia
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