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""Avis d'un client Hotels.com envoyé le 7 mai 2012
un peu loin de l aeroport
"Emplacement parfait pour découvrir la ville"Avis d'un client Hotels.com envoyé le 2 mai 2012
Hôtel très agréable très bien situé, à quelques pas des principaux centres d'intérêt de la ville et des zones de magasins et restaurants/bars - L'ambiance de l'hotel est très détendue avec un lobby agréable (canapés, écrans TV, accès internet libre, journaux) et un petit déjeuner varié. Une piscine et un centre de fitness sont situés au dernier étage (27ème) avec vue sur les buildings et la ville.
Avis d'un client Hotels.com envoyé le 30 avr. 2012
Ce client n'a pas laissé de commentaire.
"Une vue fantastique, une situation idéale"Avis d'un client Hotels.com envoyé le 28 avr. 2012
Demander une chambre du côté de la rivière, de préférence à distance de l'ascenseur. La vue est impressionnante sur les gratte-ciel qui bordent la rivière, car l'hôtel est dans un coude du cours d'eau et se trouve exactement dans son axe. Rien à dire sur la qualité du service et la propreté des chambres. La situation est parfaite entre le Loop et Magnificent Mile, tout est à portée de main pour un séjour réussi, y compris la boulangerie en bas pour le petit-déjeuner.
"A 15 km de l'aéroport de chicago"Avis d'un client Hotels.com envoyé le 23 avr. 2012
Hotel trés bien entretenu, chambre bien décorée, petit déjeuné copieux . Je reviendrais volontier dans cette hotel.
Situation
Dans le quartier de Magnificent Mile - River North à Chicago, l'établissement The Peninsula Chicago se trouve tout près de Chicago Water Tower, Hancock Tower et Tribune Tower. Les sites Wrigley Building et Millennium Park se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement The Peninsula Chicago possède un spa tout équipé, un centre de remise en forme et une piscine couverte. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. À l'attention de ses clients en voyage d'affaires, cet hôtel 5 étoiles propose diverses prestations, dont un centre d'affaires, des salles de réunion pour petits groupes et une salle de réunion/de conférence. Cet hôtel de luxe abrite un restaurant, un café et un bar/lounge. Le personnel de l'établissement propose un service d'organisation de mariages, un service de traiteur et un éventail de services d'affaires. L'établissement inclut une baignoire spa, un centre de fitness et un bain de vapeur. Le parking de l'hôtel est payant, sous réserve de disponibilité.
Chambres
Les chambres offrent une vue sur la ville. Les 339 chambres de l'établissement The Peninsula Chicago sont climatisées et comprennent une station d'accueil iPod et un lecteur de CD. Les clients disposent d'un téléviseur à écran plasma avec chaînes thématiques par le câble/satellite, un lecteur de DVD et des films payants. Toutes les chambres possèdent un bureau, un coffre-fort et une ligne téléphonique directe avec répondeur vocal ; les clients peuvent passer des appels locaux gratuitement (sous réserve de certaines restrictions). Les clients disposent d'un accès gratuit à Internet haut débit avec ou sans fil depuis les chambres. un minibar et de l'eau minérale (offerte) sont à la disposition des clients dans les chambres. Les salles de bain comprennent une baignoire et douche séparées avec une douche manuelle, un téléviseur, un pèse-personne et des peignoirs. Les chambres ont également des journaux gratuits et des pantoufles. Les services et équipements suivants sont disponibles sur demande : un réfrigérateur, un micro-ondes et un service de massage en chambre. Un service de préparation de lit est proposé en soirée, ainsi qu'un service de ménage quotidiennement.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Sur place, le spa comprend des salles de massage et de soins.
L'établissement The Peninsula Chicago possède un restaurant sur place. Un service d'étage 24 h/24 est disponible.
Une piscine couverte et une baignoire spa se trouvent sur place. Les infrastructures de loisir comprennent également un centre de remise en forme, un sauna, un bain de vapeur, et un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"a well maintained luxury hotel"
We stayed in the standard room which was large, elegant and well maintained. At first however we were given a room which the view of an opposite building so we asked to change and we were then moved to a room on a higher floor which had a much better view. The hotel is very clean and located in an excellent position. We stayed four five nights and really […] enjoyed the hotel and Chicago. Lisez la suite
"First Class In Every Respect"
Ce client n'a pas laissé de commentaire.
"Fantastic Hotel"
One of the best designed rooms I have stayed in - spacious, comfortable, and tons of thoughtful design elements that make staying in a hotel room pleasant (i.e. large bench for luggage, small dressing area outside of the bathroom with drawers, good sized desk with pull out shelf to accomodate work material, full sized sofa you can actually stretch out […] on). The service was second to none. Here are some examples: (1) the concierge obtained tickets to the aquarium so that we did not have to stand in line in 30 degree weather (the line looked to be about an hour long); (2) the front desk booked us at a the time and place requested for dinner; and (3) the doorman paid in cash for a cab cash when the credit card machine wouldn't work (we repaid him). The big thing here is that they offer to do these little things, you don't have to ask. Nothing was too much trouble for the staff. One of the best hotels I have stayed at in the US (the other being the Montage Laguna Beach). Lisez la suite
"Peninsula in chicago"
TrumP much better for the price!
Ce client n'a pas laissé de commentaire.
"Look no further in Chicago"
I have stayed at many Peninsula Hotels, in my opinion one of the top three premier hotel groups in the world. This property in Chicago is exceptional in every way with meticulous attention to details of the rooms, the service, front desk and restaurants. Their Lobby Cafe, in most hotels an afterthought, is superb in the quality of food and service. […] They have a new pastry chef whose creations you should not miss. Chicago in February - who knew it could be such a sublime experience! Lisez la suite
"Continually exceeds expectation!"
My second stay at the Peninsula was even better than the first. I was in Chicago for a pleasure trip and the Peninsula was a bonus. The room spacious. The bed comfortable. Loved the hand written card and fruit and nuts that welcomed me back. I asked for suggestions for a Chinese restaurant and a hand delivered menu was delivered in a sealed envelope. […] The view of Michigan Ave was spectacular, especially the Christmas decorations. Last, but not least, the spa was the icing on the cake! I will return. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Fantastic Service and Lodging in Chicago"
Outstanding weekend at this lovely hotel. Everything is absolutely top notch and it almost makes you feel every penny of the lofty room rate is worth it. Every detail is considered in the room design, service is absolutely top notch.
"Peninsula Chicago, Fantastic Food, but..."
Stayed for 2 nites for my husbands birthday. Concierge recommended great restaurant for dinner, Chicago Cut. Had a wonderful meal. Returned to room and special dessert was waiting with happy birthday on plate. Turn down service left 1 bottle water and 1 glass for the 2 of us. Next day called an hour before we had to leave, to have a shirt ironed for […] myself and husband. After 45 min we called to see where they were and they had put them in for laundering instead. Since there was no iron in the room, we had to wear a wrinkled clothes out instead. Left at 9:30am returned at 4:00pm, room wasn't cleaned. Had to call for service. Went down for tea service. Was sat at dirty table. There were plenty of clean tables. Sat for 10 min., waiter took my order and came back with tea. Had to ask to have table wiped down and set. Food we ordered was fantastic, spicy tuna roll topped with lobster, assorted scones, and tea sandwiches. Turn down service arrived as we were leaving room that night. When we returned still only 1 bottle of water and 1 glass. Overall hotel was beautiful, room was lovely, but for the price, I was disappointed with the service. I would have expected a bit more from a hotel of that caliber. Lisez la suite
"5 Star+ Service"
As usual, hotel delivers 5 star service and accommodations.
"Liked the turndown service in the evenings"
Ce client n'a pas laissé de commentaire.
"Not what I expected"
The Peninsula is a five star hotel and I expected more. The service was okay but nothing exceptional. Some of the furnishings in our room were a bit worn. We had laughably bad service when we had breakfast at the bistro. I went to the desk to let them know. The employee took our name and room number but we never heard from anyone. The public spaces […] in the Peninsula are absolutely gorgeous and the location is perfect. I would not stay there again because I have received better service at four star hotels for a third the price. Lisez la suite
"Great Hotel"
This is a beautiful hotel, very clean and luxurious. Overall a nice experience, but they called up to our room at 5am and then hung up. I think it was an accidental wake up call to the wrong room. We wanted to sleep late but then were up for the day after that.
excellent....a treat to come"home" to!
"Peninsula Hotel Chicago - Not exceptional"
Not bad, but not as nice as I thought a 5-star would be. Room was nice and bed was comfy, but they need to graduate to HD on the TV. Desk chair very bad--not optimized to make the desk easy to work at. Free internet was great, though in-room fax is a little dated. Service was just OK. Turned in request for boarding pass that never arrived. Outside […] trying to get a cab was chaos because of the lack of bell personnel. Lisez la suite
The location wunderful also the room is very very nice
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Peninsula Hotel in Chicago - wonderful!"
Beautiful hotel with great service and nice touches. Close to everything...shopping, dining, lake. Loved it and would definitely recommend to others!
"it's a no brainer"
The Peninsula lives up to its 5 star rating.
Ce client n'a pas laissé de commentaire.
"Peninsula in Chicago - Prime location and service"
The hotel was conveniently located by Mag Mile. Service was first class and the staff were very accomodating to our baby. We felt very comfortable staying at the hotel with our 6 month old baby. Had a great time!
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Highly recommend"
It's difficult to find anything bad to say about any Peninsula and the Chicago version is no exception. It's a 5-star experience through and through and though not the cheapest, it's a wonderful experience. Even the smaller rooms are wonderful and the technology involved is top-notch. To be able to walk in the room, drop my iPhone in the dock and start […] playing music through the hutch speakers without doing much more than hitting the power button is excellent. Rooms are large and well appointed and I wish I had a bathroom like that in my own home. The only complications we had were the room not being ready at the quoted 3 PM check-in time (got it about 45 min later) and then the staff forgot to bring up our held luggage once we got the room, so we had to call down. That said, they were very busy this weekend (Memorial day)...staff is top notch and on their game and these kinds of things happen at any hotel...they were very apologetic. I didn't use the spa but it was gorgeous and my fiancé had a wonderful time. Staff was courteous and appointments are 5-star. It is a favorite spa location for many locals as well as travelers. Overall, it's a splurge for most but if you have the means, I highly recommend and can't wait to stay there again. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"failed getaway"
hotel is awesome, room service is perfect, of course, very pricey, but we should expect this from a REAL 5 stars hotel....waiters are a bit too eager to sell you one or two USD 11 extra bottles of water, but meal is delicious...problem is the indoor pool - reason why i took my family 20 miles from home for a weekend 5 stars getaway - was not working, […] and no one cared to inform us in advance...also hotel took some extra money from my debit card and took a few days t credit it back... Lisez la suite
"Spectacular"
Can't say enough good things about the Peninsula Chicago. Our room was perfect and we had a beautiful view of Michigan Ave. Everyone at the hotel was extremely nice and several knew us by name, which I was impressed with since we were there only three nights.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Great hotel"
This place rates as one of the nicest hotels in Chicago. The restaurants are very good and the staff friendly and helpful. I'd stay here again.
"Outstanding Hotel!"
As a former Park Hyatt Chicago employee, The Peninsula was our biggest competition. I finally found out why.
"outstanding hotel"
great location, beautiful super-clean room, excellent lunch at the hotel restaurant.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Too expensive"
The Peninsula is an older hotel that is much more expensive than other 5-star hotels in the area. It combines a classic and Oriental style. The service is very good, and the bed was extremely comfortable. The tub and shower were luxurious. For the price, I was surprised that they have older Sony Trinitron CRT TV's in the room.
Ce client n'a pas laissé de commentaire.
"You Get What You Pay For"
The Peninsula Chicago is a top notch hotel and you pay top notch prices to stay there. I would recommend it to anyone who will take full advantage of the spa and other facilities. The location just off the Miracle Mile makes it convenient to shopping and numerous restaurants.
"Deserving Hotel"
When we booked, the Peninsula was rated as a five star hotel. Our experience there showed us exactly why the hotel has received that rating. If ever a hotel deserved five stars, the Peninsula in Chicago does. Absolutely marvelous.
Ce client n'a pas laissé de commentaire.
"Estancia en el Península Hotel de Chicago"
El hotel es el mejor que hemos estado, Las habitaciones magníficas, la atención del personal excelente, la limpieza excelente y además está situado en la mejor calle de Chicago y a diez minutos andando del Lop o parte central de Chicago.
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