Avis d'un client Hotels.com envoyé le 26 févr. 2013
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 25 févr. 2013
Ce client n'a pas laissé de commentaires.
"hotel central"Avis d'un client Hotels.com envoyé le 24 févr. 2013
hotel tres bien situe, mais chambre petite ,climatisation super bruyante et refrigerateur egalemment tres bruyant , dommage ! Par contre un personnel super attentif.
"Emplacement stratégique pour faire du shopping"Avis d'un client Hotels.com envoyé le 24 févr. 2013
Agréable moment pas de désagréments majeurs , bien que nous n'y ayons passés que deux nuits séparés , c'était correct idéal pour les gens qui doivent faire une escale d'une nuit s'ils doivent partir en croisière !
""Avis d'un client Hotels.com envoyé le 24 févr. 2013
Hôtel correct et bien situé sur Collins avenue. Eviter la chambre donnant sur la rue : simple vitrage et environnement très bruyant réduisent fortement le confort de la nuit.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Americana– Le restaurant prestigieux de l'hôtel sert le dîner à l'intérieur et dans le patio en plein air.Au menu du petit-déjeuner buffet (en supplément) : saumon fumé, céréales, yaourts, fruits et jus de fruits frais.Pour le déjeuner, il propose des salades, des sandwichs et des croque-monsieur au homard.Au dîner, se spécialités sont le bœuf de Kobe, le homard Rockefeller et la cassolette de thon grillé.Ouvert tous les jours.
De Lido Beach Club– Restaurant de style subméditerranéen, très tendance.Sa « cuisine du soleil » propose de la lotte, du homard au gingembre et des médaillons de bœuf grillés.Dîner uniquement.
Salon Lapidus– Cocktails et tapas sont servis dans le salon, du milieu de l'après-midi jusqu'à tard le soir.Du jeudi au samedi, un DJ anime les soirées de ses ambiances musicales.
1LR – One Lincoln Road– Cocktails, café, thé et amuse-gueules légers sons servis au bar du hall de tard dans l'après-midi jusqu'à tard le soir.
Onyx 360– Situé sur la mezzanine surplombant le hall principal.Au dîner, une table privée pour dix est disponible.Dîner uniquement.
Une piscine en plein air est disponible ainsi qu'un centre de fitness doté de vélos d'exercice, de tapis roulants et d'appareil de musculation.Du jet-ski, du parachute ascensionnel et des kayaks sont disponibles sur la plage (en supplément).Vous pourrez utiliser les parasols à la plage et à la piscine.Des cabines de plage et des chaises longues sont également à votre disposition (moyennant un supplément).
Les terrains de golf sont nombreux à Miami Beach et le Miami Beach Golf Club, parcours de 18 trous, se trouve à environ 3 kilomètres de l'hôtel (en supplément).
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Great family hotel"
Hotel customer service was excellent as usual but our room had an old moth ball like smell to it. The hotel food is absolutely horrendous for a ritz Carlton and it is extremely expensive. Overall great location and very modern, fun atmosphere.. Great access to beach but beware there is a 25.00 charge for beach umbrellas!Avis véridique Hotels.com
"Exceptional Experience BEST STAFF!!"
Our stay at the Ritz Carlton South Beach was without doubt on of the best if not "the" most memorable and pleasant resort experience , the staff made the stay most welcoming and pleasant. It goes without saying that the hotel/resort is top notch, however it must be noted the "Experience" was created by what I would consider to be the best staff in the […] industry. I was pleasantly surprised to find the rates to be closely competitive with other hotels in the area however I do not think there is another hotel that can match the experience. It would be my strongest recommendation to all that plan a stay in South Beach Miami to first consider "THE RITZ CARLTON" Lisez la suiteAvis véridique Hotels.com
"Must Stay here"
it was excellent. Everyone was very helpful and attentive. we coud not have expected anything else.Avis véridique Hotels.com
"Wasn't great..."
Hotel room was small, pool service was extremely slow and the pool frankly looked disgusting. Our room was very clean and nice, we had a "city view room" which apparently means a view of an HVAC shaft / the building next door. The food at the restaurant one level below the pool deck was great and there was a great band playing while we had lunch.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Heartfelt Thanks & Gratitude to the Ritz Staff"
I would like to express a personal and heartfelt thank you to Bellman Sean, Angie and Juan at the pool and Erica, Shaun and Moshe in Reception/Front Desk. I felt like a VIP from start-to-finish although it was my first stay at the Ritz-Carlton SoBe. I usually stay at the Delano or W, but I will definitely return here this Winter when I need to escape […] from the cold and dreary San Francisco weather. Thank you for making it a comfortable, relaxing, restorative and truly memorable two night retreat from reality. Lisez la suiteAvis véridique Hotels.com
"Extended bachlorette & bachlor party vacation"
I initially went to Miami with my bridesmaids from 4/12 to 4/14. I decided to stay and my fiancé with his best man came after their bachelor party in Montreal. My first hotel was the Sagamore hotel in south beach which I thought was amazing. I had a villa planned from 4/14 to 4/17, however when I got to the villa it wasn't what I expected nor was I […] provided with the request I wanted. I was looking on hotels.com for another hotel and came across the Ritz Carlton. I decided to book my stay there and from the moment I walked in I was blown away. The hotel is beautiful, the service is amazing. Guest services rep even gave me a complimentary upgrade for my extended stay in Miami. The location is perfect next to the stores, beach front hotel & and a huge pool with a hot tub. When I would call guest services for extra towels, blankets or pillow, they were delivered within 15 minute. I am going back in June and I will be staying at this hotel once again. I can't see myself down grading from this hotel. Lisez la suiteAvis véridique Hotels.com
"Our favorite place to stay in Miami"
We've stayed at lots of hotels on South Beach and the Ritz is our favorite one. The rooms are nice, service is impeccable, and its proximity to Lincoln Road & the beach makes it an ideal location for SoBe.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Hart of Action"
Hotel is in a very nice location, but rooms are very small.Staff very helpfull and attentive. Walk to the beach and close to Linclon Rd Restaurants. I thought over night parking was very expensive.Avis véridique Hotels.com
"Best S. Beach Miami Location!"
We had a great time!! ALL Staff SO friendly and accommodating.. From Doorman, to the Bellman at check in, to the pool guys, beach guys, bartenders, waitstaff, concierge, hostesses at breakfast, to spa esthetician. Everyone was wonderful! Loved the location. Close to everything. so much fun!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"You can hear everything they talk on next room!!!!"
I couldn't sleep, you can hear everything they where talking and doing in the next room!!!!!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Perfect 3 nights."
We arrived early for a long weekend at 10:30am and did not expect our room to be ready. The front desk was over the top in making sure we were a priority. We hit the beach and in 40 minutes they called to let us know they had our room in order, very nice and much earlier than we had even hoped for. Balcony with partial ocean viewed as booked. We enjoyed […] the Ritz bar/lunch by the beach and an exceptional waitress, Logan, made sure we were taken care of. During a sudden rain, everyone poured in from the beach and she slipped us thru the garage to get back to the hotel lobby without getting drenched. We were very grateful! It is that kind of special attention that keeps us coming back to the Ritz. Final note, the 3 man live band in the lobby was outstanding! Great fun atmosphere without being too loud and crazy like the Delano. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great Hotel"
We will go back ! Fantastic Service , great staff . Rooms are really clean.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Beautiful hotel. great beach/pool.perfect location"
This hotel is beautiful. This is my second time staying here... I came back for the location, pool, beach, and friendly staff. The hotel room is nice; however the room I stayed in this time had thin walls. I could hear the people next door talking and doors opening and closing throughout the hallway. This wasn't too bothersome, as I heard these things […] at reasonable hours of the night. That's really my only complaint. My first time here I had a more expensive corner room and didn't hear a thing so i guess it depends what room you have. Can't beat the location and view though! Lisez la suiteAvis véridique Expedia
Carpet needs changing, shower conflicts with bathroom doorAvis véridique Hotels.com
"Fantastic Ritz service"
Great stay at the Ritz as expected service was fantastic, staff always more than willing to go the extra mile.Avis véridique Expedia
"Husband and wife"
I had a wonderful experience for my 25th anniversary!Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"South Beach Comfort"
The hotel was very clean and efficient. The staff was exceptionally friendly. Every request was met immediately with the exception of parking valet. Retrieval of the car was slow, but the people were responsive and polite. Excellent snacks in the room too.Avis véridique Hotels.com
"Perfection in south beach"
Friendly,professional,efficient Not for children Lobbies dark because its in an older building,but well decorated,and elegant Like the touch of free water in the roomsAvis véridique Expedia
"Wonderful Except for Hostess at Dilido Beach Rest"
The hostess at the Dilido Beach Club Restaurant on Saturday, November 24, 2012 at 3:00 pm was awful. She played favorities by seating people she obviously liked before us who were waiting 20 minutes for a table. The people seated and us each needed a table for 4, and there were no reservations involved. When asked why she did this, the hostess just […] smiled and refused to apologize. This episode was an unfortunate memorable blemish on an otherwise wonderful stay at The Ritz Carlton. Lisez la suiteAvis véridique Expedia
"At the Ritz the customer comes first"
the staff was very well trained and very pleasant. We were upgraded to another room when the occupants of the adjoining room were a bit noisy and the manager sent us a dish of fruit and candy because of the inconvenience. It was all handled exceptionally wellAvis véridique Expedia
"Great for couples."
We loved staying here. We appreciate and enjoy great service and we certain had it here at the Ritz. Our only discomfort was the bed and pillows. A bit too soft for our liking and we didn't sleep well.Avis véridique Expedia
"VERY good BUT not a 5 star hotel"
5 star vs the rest, this hotel is NOT just any hotel it's a Ritz so you have certain expectations. The hotel is well located for tourists and business people alike. It does lack the "RItz" mystique, service is good not great, rooms are VERY good but not great (only one bathrobe and slippers) had to call for second set. Beach front bar and pool area […] was understaffed so waits were longer than they should be. 4.5 stars YES, 5 star NO. Lisez la suiteAvis véridique Expedia
"Great Family-friendly hotel!"
The beach and the pool were both equally amazing! The service is the best we've experienced -- very friendly, helpful and kid-friendly!Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Lovely hotel"
We loved the hotel. The room was beautiful and we had a great view of the ocean. Dinner on the patio was excellent. The only downside was that we were jarred awake around 12:30 in the morning by a woman and her daughter arguing loudly in the room next to ours.Avis véridique Hotels.com
"very impressive"
very nice hotel right on the beach. stores and restaurants nearby. hotel front desk staff are all very professional and helpful.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Would stay again in a heartbeat"
We were in town for a bachelorette party with 9 women and stayed at the Ritz Carlton South Beach. For the entire weekend, we couldn't stop commenting on how amazing the hotel was - every single staff person would greet us kindly and ask if there was anything they could get us. The concierge floor was a lovely place to eat and visit, and we knew the […] staff by name after only a day. They gave us great recommendations for where to eat and what to do at night. The rooms were spacious and sparklingly clean, with extremely comfortable beds. The pool was gorgeous and we loved the water, smoothies, and suntan lotion service from the friendly pool staff. The workout facility was spacious, well-equipped, and clean. Didn't try the spa but the staff inside was extremely gracious as well. Though there was plenty to do within walking distance, we hardly left the hotel during the daytime all weekend because we felt so welcome and well-treated there. Would stay again in a heartbeat. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
The Ritz Carlton South Beach is awesomeAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Very helpful staff"
Booked it for my Boss, he seemed very pleased with the hotel. From my side would like to add - staff were exeptionally effective and willing to go an extra mile.Avis véridique Hotels.com
"LOL,LOVED IT!!!!!"
EVERYTHING THAT I EXPECTED AND THEN SOME....location was great , employess were more than eager to help to make our stay unforgettable..and they did their job well !!Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Relaxing vacTion"
The staff was awesome, especially Mary Beth. Thank you for the treats'!Avis véridique Expedia
"Good location for sights & eating out"
My family and I stayed at hotel for one night at end of holiday before flying back to UK. Good location with access directly on to South Beach and walking distance to restaurants and Collins Ave. Excellent customer service, very clean & tidy room. Food and drink prices comparable to other hotels of similar standard. Some communal areas need minor redecoration. […] Would happily stay at hotel again for a longer duration. Lisez la suiteAvis véridique Hotels.com
"Great hotel for a girls getaway weekend"
When you stay at the Ritz you expect exquisite customer service and this hotel delivers. When you sit on the beach there is staff to bring you water, set up your chairs, make sure you have sun screen, etc. I felt a bit nickeled and dimed. I would have expected beach umbrellas to be complimentary, though I did receive a glass of champagne when I was […] checking in. I loved the 20% discount on services while you are waiting for your room upon check in. The outside of the hotel looks a bit 1970s but inside is beautiful, the rooms are very clean and the bathrooms spacious. I would absolutely stay here again. One more note...you are about 8/10 mile from the South Beach strip of restaurants on the beach. If you have kids, I was very impressed with the beach area set up for kids. They had buckets, and a sand pit set up for the kids to play. I would have loved that but I didn't bring my kids. Lisez la suiteAvis véridique Expedia
"Quality of service"
very friendly at the front desk , 5 star service , very satifiedAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Les avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.