"Bon rapport qualité / prix"Avis d'un client Hotels.com envoyé le 9 oct. 2012
Le petit déjeuner était exceptionnel!
Avis d'un client Hotels.com envoyé le 29 août 2012
Ce client n'a pas laissé de commentaires.
"Emplacement stratégique"Avis d'un client Hotels.com envoyé le 19 août 2012
Très bon séjour
Avis d'un client Hotels.com envoyé le 19 juil. 2012
Ce client n'a pas laissé de commentaires.
"Excellent rapport qualité/prix"Avis d'un client Hotels.com envoyé le 25 juin 2012
L'hôtel est bien situé et facile d'accès. on est à moins de 5 min du centre ville et à 7 min de la montagne et du site de Garden of Gods qui est magnifique. les stations essence, restaurants rapides et super marchés sont d'accès direct. La route s'entend légèrement mais n'empêche pas de bien dormir. La chambre et la salle de bain étaient très propres. L'accueil est satisfaisant et le personnel aimable. Cependant la qualité du wifi n'est pas toujours au rendez-vous, bien que parfois très bon, il a souvent eu du mal à charger des pages simples et est trop faible pour de la vidéo conférence. Par ailleurs, bien que très fourni, je regrette le manque de produits frais au petit déjeuné, tels que fruits par exemple. Je conclus sur un excellant rapport qualité prix pour un hôtel agréable aux prix très attractif !!
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
L'établissement Cheyenne Mountain Resort possède un restaurant sur place.
Un service en chambre (horaires limités) est disponible.
Ce village vacances propose un terrain de golf et un centre de remise en forme. Une piscine couverte, une piscine extérieure et un bain à remous se trouvent également sur place. Les infrastructures de loisir comprennent également un sauna et un bain de vapeur.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Sauf indication contraire, les frais ci-dessous ne sont pas inclus dans le prix total de la chambre. Si non inclus, ils seront facturés directement par l'établissement, à l'arrivée ou au départ. Les frais peuvent varier, par exemple, selon la durée du séjour ou le type de chambre réservé. L'établissement nous a communiqué que les frais suivants seront appliqués :
Nous avons indiqué tous les frais dont l'établissement nous a fait part.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Very nice stay!! Location was amazing and hotel was very nice and clean. Several pools, nice lake and very nice staff. Overall very happy with stay. Only negative was you can hear the people who stayed on a higher floor than you. Very loud when they walked.Avis véridique Hotels.com
"Very relaxing stay at great price"
A very relaxing stay in a great location. We got a free upgrade to a room with a better view which was amazing. (Golf course all the way up to the top of Cheyenne Mountain). The pool was also great with fantastic views.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great stay"
Beds were nice, good customer service.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Just need a bit more"
We enjoyed our stay, rooms very nice. But, because we do like to enjoy new things we tried the hotel food options, expensive. We will take a three mile ride down the road before we pay 30.00 dollars for a buffet and my wife ordered a plate from the menu that cost 30.00 and was just-ok. The price I have paid and will pay, but the food was just ok. One […] more observation, when I booked I had a inside room with a view, when arrived we had a room that over looked the parking lot. Went on the Palmer tour and visited Garden of the Gods... nice area and things to do. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Excellent, consistent Quality"
We had booked before and the hotel does not disappoint. Excellent facilities, always consistent quality, very reasonable prices. Quality without pretentiousness in pricing.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
We loved our stay at the Cheyenne Mountain Resort the only problem we had is our stay wasn't long enough. Loved the beds.Avis véridique Hotels.com
"Rocky Mountain High -- almost!"
Very nice room. Nice area. Beautiful view. Staff at front desk very pleasant and helpful. Loved the make-up mirror in the separate vanity, but could have used an extra wastebasket. Maid service a bit disappointing--did not replace dirty drinking glasses each day. But otherwise would consider staying there again.Avis véridique Hotels.com
I have an amazing stay!!!!!Avis véridique Hotels.com
"Great Place!"
I did enjoy the cleanliness and the location of the resort, however I am not a fan of resort fee, especially in the winter months when you are not using the swimming pool, tennis courts ect.Avis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort Thank you for your kind review of the Cheyenne Mountain Resort! We are so glad you enjoyed our resort and location in beautiful Colorado Springs. While our Facilities Service Charge includes the use of many of our recreational facilities, it also covers amenities like self and valet parking, fitness classes, Wi-Fi and much more. We certainly hope to have the pleasure of welcoming you back during your next visit to the area.
"Beautiful Resort, Great Value"
Staying off-season in January, the resort was quiet and felt like we had it to ourselves. Nice fitness facilities too. Wonderful rooms and service, and the main building is just breathtakingly beautiful with the huge windows, fireplaces and mountain vista views. Check your credit card afterward though - the resort accidentally charged my Visa for the […] room even though I purchased through Hotels.com. They apologized and reversed the charge when I called though. Lisez la suiteAvis véridique Hotels.com
"Great Family Vacation"
Everything was Great!!! First time visiting the Beutiful city of Colorado Springs. My daughter love the location, she had a great time every evening playing video games with her new friends.Avis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort We were thrilled to have been able to welcome you to Colorado Springs for a stay at the Cheyenne Mountain Resort! Our location, near a number of Pikes Peak attractions, spacious rooms and family-friendly amenities and recreational activities make our resort a favorite among vacationing families. It is wonderful to read about your time here and that your daughter enjoyed the Wii games available in our Will Rogers Lounge. Thank you for your review, we certainly hope you’ll return for a future stay soon.
"Awesome location"
Spent the Christmas holiday at the hotel. Beautiful decorations. Staff was very friendly and helpful. Love the rooms.Avis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort At the Cheyenne Mountain Resort our guests have a front-row seat to beautiful views of the Front Range and majestic Cheyenne Mountain, so we’re so pleased you got to enjoy our location over the holidays. Our Mountain View Terrace is a great spot for enjoying s’mores or an evening beverage during any day of the year. Thank you for sharing your review with us, it would be our pleasure to welcome you again soon.
"Unexplained charges"
We had a very good stay at the resort. But, when I got home, and checked my credit card transactions, I found I had $ 750.00 of unexplained charges. I immediatley sent the resort an email asking for an explanation and that the charge's be reversed. The charge's were reversed but I'm still waiting for the explanation. I will stay here again, but will […] keep an eye on my credit card charges via the computer everyday I'm there. Lisez la suiteAvis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort Thank you for sharing feedback from your recent stay. We’re thrilled you enjoyed your time at the Cheyenne Mountain Resort, however, we do regret the charges on your credit card. On the rarest of occasions mistakes like this do happen and we appreciate your understanding as we resolved the issue as quickly as possible. We sincerely apologize for any inconvenience we caused and are committed to looking further into this so that we may learn from the oversight and prevent future occurrences. We look forward to welcoming you back again for another enjoyable stay at our resort.
"Mountain resort."
The hotel was spectacular, beautiful to say the least. The mountains in the background was postcard perfect.Avis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort We are certainly lucky to have the Cheyenne Mountain as the backdrop of our resort, so we’re thrilled you enjoyed the views as well as our location. It would be our pleasure to welcome you back for a future stay at the Cheyenne Mountain Resort soon, thank you for your review!
"Great place to stay in Colorado Springs"
A beautiful hotel in every aspect! Found it literally by accident and I am so glad I did. I enjoyed it very much and I will definitely will return for another visit (or two, maybe 3) ;-)Avis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort We’re also glad you stumbled upon the Cheyenne Mountain Resort! It’s wonderful to read that our resort offered you an enjoyable experience in Colorado Springs. We sincerely hope to welcome you back often, thank you for your review.
"Great Hotel, really enjoyed our stay!"
Pros; - Great location - Excellent restaurants for dinner - Warm and friendly staff - Hotel lobby, room etc was lovely (we were there when xmas decorations were up) Cons; - Daily resort/service charge was expensive - Breakfast expensiveAvis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort At the Cheyenne Mountain Resort we strive to deliver an unmatched resort experience in Colorado Springs, so we’re thrilled to read of all that you enjoyed during your stay. Our location offers beautiful views and easy access to Pikes Peak area attractions and our staff is always available to provide quality customer service. Our Facilities Service Charge includes amenities like valet and self-parking, Wi-Fi, fitness classes and much more, however, we regret if you had any issues regarding the charge. Thank you for your review, we look forward to seeing you again should your travels bring you back to Colorado Springs.
"Spread apart, yet cozy. Quail Creek is the best"
I'll definitely recommend the place. Front Desk area ambience is really good, during thanksgiving, found it very festive. Breakfast is free for kids. Very caring and professional service at the front desk. We needed two rooms on the 3rd floor in the same lodge with great views and we had called in advance with that request. Instead of the usual "sorry, […] this is all we have left" in other hotels and giving up, we were pleased to see Stacy engage another colleague and together they worked the computer and house keeping for 15 minutes and got us the rooms that we wanted. The food at the 3 restaurants were good. The patio surrounded by glass with the open fire and great view was my favorite place. Also the doors to our rooms opened towards the inside corridor like a hotel (not outside like a motel). Rooms were spacious with walk in closets. Room had refrigerator. Microwave is available on demand. Room coffee was awesome. Royal Gorge and Cave of the Winds are reasonably close. Lisez la suiteAvis véridique Hotels.com
"not too happy"
The door to our hotel room would not latch unless you slammed it very. Also, they chose Friday night to refinish the hardwood floors in the lobby which meant the bar was closed down. It took them 30 minutes after we arrived 2 locate the reservation we had made through hotels.com.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Wonderful place!"
It was incredible her! Much nicer than I expected, in a great location to Seven Falls and Garden of the Gods. We had brunch here and that was very delicious. I just wish we were here for more than one night!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Room was nice, but could hear upstairs neighbors"
Our room was on the garden level of the unit we stayed in. You could hear the people in the room above us and it didn't appear they were rough housing or doing anything out of the ordinary. Seemed to be poor sound proofing/construction. I expected a more sound proof quality of construction from this acclaimed top tier hotel. On the flip side, the amenities […] were very nice. Lisez la suiteAvis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort We’re glad you enjoyed the accommodations and amenities at the Cheyenne Mountain Resort, however, we do apologize if you experienced any noise disruption. The comfort and relaxation of our guests is a top priority so please be assured that all guest rooms in our residential lodges are properly constructed and sound proofed. Thank you for sharing your thoughts with us, we hope to welcome you for a future stay next time you’re visiting Colorado Springs.
"Great stay in Colorado Springs"
Great place to stay - for business and families. Nice amenities - most comfy beds with 2" down matress pad and down comforters (they will also glady provide non-allergenic pillows, etc., if you need them). Setting and surroundngs are nice - mountains and lake within view. The bar/grille is spacious and has 2 pool tables and 3 XBox Kinect TVs mounted […] on a wall with space to do your thing with the Kinect! Even with a lot of business folks there for a ctered cocktail event, there was enough room and service to accomodate our family. Lisez la suiteAvis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort Whether it’s our unbelievably comfortable bedding or the fun, family-friendly touches throughout our resort, we want our guests to get the most out of their stay at the Cheyenne Mountain Resort. We’re pleased to read that you found our guest room, view and bedding so relaxing and that your family enjoyed their time at the Will Rogers Lounge. It was our pleasure to welcome you and we hope we have a chance to do so again in the near future, thank you for your feedback.
"Great hotel!!! 5 star..."
Fantastic resort! I would surely stay here again. It was spotless, up to date, located in the center of everything and absolutely beautiful. I couldn't be more satisfied with my experience at this hotel. I was there on business and only wish I had more time to enjoy all the resort had to offierAvis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort Your review makes us smile from ear to ear! It is just wonderful to read that you enjoyed your stay at the Cheyenne Mountain Resort. Our goal is to provide an exceptional experience to our guests at every turn and we’re thrilled your stay was reflective of this. Your kind mention of our location, grounds and facilities are greatly appreciated. We hope you’ll allow us the pleasure of welcoming you back in the near future, thank you.
"Not what you think..."
For a family with small children I would strongly reconsider booking this hotel . Upon arrival, in 25 degree weather, we walked into the lobby to check in. Of course we unpacked most our things, brought our kids inside, only to find out our room was in no way connected to the beautiful lobby/restaurant/meeting room part of the hotel. Instead we have […] to get back in the car and drive at least a mile to the very farthest building where our room was located. I would call this a glorified motel. The door to your room is located outside. ALL the hallways are outside. Your room is completely by itself, in no way connected to anything else. To go and check our the restaurants etc. at the hotel you must bundle yourself and your kids up, strap them in the car seats and drive to the lobby. It's was pretty time consuming and not relaxing like I hoped. Also with small children like mine, they like to be able to move around. Being in a separate, outside building you have literally no place to go and stretch your legs unless it's outside in the freezing weather. Also when I questioned the receptionist about where our room was located (I was genuinely surprised this wasn't a normal hotel with indoor hallways to rooms) she was VERY rude and said the "main building only has 2 restaurants and a bunch of meeting rooms" . Now I see that isn't entirely true. Lisez la suiteAvis véridique Hotels.com
"Not for a couple trying to get away"
We had a very nice meal in the main restaurant a little pricey but nice. We stayed in the bottom floor room and thought a heard of elephants were in the room above us. The first room we were put in was right next to the highway and we could hear the traffic. The moved us to another room on the bottom level and the traffic noise was better but could […] hear the guests above us moving all the time. Lisez la suiteAvis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort While we’re glad you enjoyed your meal at the Mountain View Restaurant, we deeply regret if your stay was disrupted by any outside noise. We’re thankful that you reached out to our staff with this concern and that they tried to resolve your issue. Please accept our apologies for any inconvenience you may have experienced, we appreciate that you shared your feedback. We hope you’ll consider another stay with us in the future, thank you.
"Great Hotel with a few problems"
We really loved this hotel and will be going back but our particular room just had a few issues in the bathroom that hopefully are not an indication of the entire hotel. There was several spots in the shower that were moldy and I am a bit of a cleanliness freak, especially about bathrooms and so I was disappointed that with a hotel of this caliber there […] was any problem with this at all. I didn't let my son take a bath because of it, so he had to shower and it was ok. There was also a sticky spot on the floor in the bathroom under the vanity. Hopefully, it was just a problem with this particular room because the rest of the room and hotel was very nice and clean. Lisez la suiteAvis véridique Hotels.com
"Nice place just get the right room"
Nice hotel. Room was comfortable and modern decor. Great views! Suggestions: Pull down your sheets before you go to bed. We had dirty linens. Get a room close to the pool. It can be quite a walk from your room since they are not connected to the mail lobby. Also verify when the pools are open. We received different info depending on which staff member […] we spoke to. The indoor pool closes at 7pm which was upsetting. We had breakfast at the hotel and it was great and the staff was wonderfull as well. Great views from the restraunt. Lisez la suiteAvis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort Thank you for sharing your feedback with us. We're delighted that you enjoyed our blend of modern and rustic decor perfect for experiencing Colorado Springs! We regret if any aspects of your guest room were amiss or if the hours of operation at our amenities were not to your liking. Many of the amenities that are not in our main lodge are just a short 5 minute walk from any of our eight residential lodges. We hope to have the opportunity to welcome you back to the Cheyenne Mountain Resort soon.
"Very nice!"
We were upgraded to a mountain view which was very nice. Thanks to the receptionist :-) We stayed in the middle of the lodge on the 3rd floor so it was very quite. Feel like noone was around us. It was cold during the time we go so there's not much to do. Wish the aquatics center (indoor pool) opened longer (closed at 7 pm). Overall very good experience […] there. We would stay there again for sure. Lisez la suiteAvis véridique Hotels.com
"Nice weekend getaway"
At first they put us in a room with a courside view. There was no view at all-only a blank cedar wall about 6 feet out. We upgraded and got a stellar view. Nice and bright with a sunny orientation. Bar was nice-friendly staff who would talk to you and it felt like they enjoyed our company.Avis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort We're glad that you got the majestic view you desired and enjoyed our location near some of the best attractions in the Pikes Peak Region. The Will Rogers Lounge is a great place for a bite to eat, a refreshing beverage and great company and we're thrilled you agree! Thank you for your review, we hope to welcome you back to the Cheyenne Mountain Resort soon.
"Worth the price"
Room and view were beautiful!! Beds were big and comfy Closet was very spacious Only bad thing is shower kept clogging while taking a shower and no microwave in room and pool closed at 7Avis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort We're so pleased you enjoyed our spacious guest rooms complete with plush bedding and our large closets! Your comments regarding the shower will be looked into by our maintenance team to ensure any issues are resolved. Thank you for your review of the Cheyenne Mountain Resort, we hope to see you again soon.
"Great Family Getaway"
Overall, our stay at CMR was fantastic. The resort is close to so many activities, we had a blast every day we were there. The staff was very friendly and helpful and the resort is very clean and well maintained. Our guest room was very nice, comfortable beds, and large bathroom. The 42" T.V. was great for the kids to watch a movie during our downtime. […] The only drawback was when my 3 yr old dropped some toys under the bed and upon pulling them out found a used condom wrapper and balled up tissues. The other bed also had misc. debris under it. Both disgusting, but then again not all guests are repectful enough to think of the others that will occupy the room next. In any case, the staff was apologetic and quick to clean the room but I would have preferred not to have that experience. Colorado Springs is beautiful and we hope to be back soon. Lisez la suiteAvis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort It's wonderful to read about all that you enjoyed during your stay at the Cheyenne Mountain Resort. Your kind mention of our resort amenities and activities are greatly appreciated. While we deeply regret if you found any aspect of your accommodations amiss, we are glad our staff was able to resolve any issues quickly. It would be our pleasure to welcome you back during your next trip to Colorado Springs, thank you.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Thank you for a lovely stay!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Excellent time, review your room location"
The rooms are in apartment style buildings. Our building was busy so we could hear the neighbors upstairs and around us. With that said maybe I would have preferred to be on the 3rd level rather than the 2nd level.Avis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort We're thrilled you enjoyed the majestic views and convenient Colorado Springs location the Cheyenne Mountain Resort offers. As you mentioned, our guest accommodations make up eight, residential lodges on our resort grounds. We are happy to fulfill requests regarding preferred room type based on availability and encourage guests to reach out. Thank you for your feedback, we hope to welcome you back soon.
"Great Resort for a Conference"
This resort had all the amenities that I am looking for without the uppitiness of the resort down the street. Very relaxed atmosphere and a very comfortable room.Avis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort At the Cheyenne Mountain Resort we want our guests to experience a warm and inviting atmosphere fit for total relaxation and couldn't be happier to read that you enjoyed your stay. We greatly appreciate your kind mention of our resort amenities as well as your review. Please come back for another stay very soon.
The room was beautiful, but being on bottom floor was pretty noisy. The door had to be slammed to get them to lock.Avis véridique Hotels.com
"Relax by the fire."
Best part is the fire pit on the deck. S'mores or adult beverages with the fire and views made it a real treat. Sunday breakfast buffet was delicious and a great value.Avis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort Spending the evening roasting S'mores atop our Mountain View Terrace is a beautiful way to relax after an exciting day. We love that you got to unwind by the fire and that you enjoyed our award-winning Sunday brunch at the Mountain View Restaurant. Thank you for your review and we hope to see you back at the Cheyenne Mountain Resort soon.
"Magical weekend in Colorado springs!!"
My husband and I wanted a Colorado resort and this was it!! We loved our stay and will come back with our children! Only wished we stayed longer!!Avis véridique Expedia
Réponse de la part de Cheyenne Mountain Resort At the Cheyenne Mountain Resort we strive to provide our guests with a luxurious resort experience that exceeds expectations. We are delighted that you and your husband enjoyed your time with us and that our staff, amenities and location were highlights of your stay. Thank you for sharing your feedback and we look forward to welcoming your whole family back in the future.
Les avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.