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Avis d'un client Hotels.com envoyé le 7 mai 2012
Ce client n'a pas laissé de commentaire.
Avis d'un client Hotels.com envoyé le 6 mai 2012
Ce client n'a pas laissé de commentaire.
Avis d'un client Hotels.com envoyé le 6 mai 2012
Ce client n'a pas laissé de commentaire.
"Excellente situation à 2 pas du centre ville"Avis d'un client Hotels.com envoyé le 5 mai 2012
A 2 pas du centre ville et du métro, avec possibilité (payante) de laisser la voiture au parking souterrain (quoique non communicant avec l'entrée des appartements). L''appartement est spacieux (avions réservé chambre de 4 personnes) et bien agencé. Les chambres sont très propres. Le personnel est discret puisque s'agissant d'un appartement, seul un bureau au 2ème étage sert d'accueil. Attention donc à respecter les horaires de ce bureau lors de l'arrivée ou n'oubliez surtout pas le code fourni pour récupération des clés si arrivée en dehors de ces horaires. Un très bon compromis prix/qualité/situation. A recommander.
"Hotel très agréable, bel environnement calme"Avis d'un client Hotels.com envoyé le 4 mai 2012
Moderne et design, calme, propre. Personnel agréable et serviable. Emplacement très reposant après une grande journée de visite de la ville. La proximité du parc est un vrai plus. Seul bémol, l'hôtel est un peu éloigné (10 min de marche) des transports en commun. Peu de restaurants à proximité.
Situation
Dans le quartier de Charlottenburg-Wilmersdorf à Berlin, l'établissement Swissotel Berlin se trouve tout près de Église du Souvenir de Berlin, Zoo de Berlin et Colonne de la Victoire. Les sites Tiergarten et KaDeWe se trouvent également à proximité.
Caractéristiques de l'établissement
L'établissement Swissotel Berlin possède un sauna et un centre de fitness. L'accès à Internet haut débit avec et sans fil est disponible dans les espaces communs (en supplément). À l'attention de ses clients en voyage d'affaires, cet hôtel 5 étoiles propose diverses prestations, dont un centre d'affaires 24 h/24, une salle de réunion/de conférence et une assistance technique. Cet hôtel de luxe abrite un restaurant. Le personnel de l'établissement propose un service de conciergerie, une assistance pour les visites touristiques/achats de billets et un service d'organisation de mariages. L'établissement inclut un toit-terrasse, un personnel multilingue et une laverie. Le parking de l'hôtel est payant, sous réserve de disponibilité. Il s'agit d'un établissement non-fumeur .
Chambres
Les 316 chambres de l'établissement Swissotel Berlin sont climatisées et comprennent un lecteur de CD et un coffre-fort (suffisamment grand pour accueillir un ordinateur portable). Les clients disposent d'un téléviseur LCD avec chaînes thématiques par le câble/satellite. De plus, un bureau, un coffre-fort et une ligne téléphonique multiple avec répondeur vocal sont disponibles dans toutes les chambres. L'accès à Internet haut débit avec ou sans fil est proposé (prestation en supplément). Toutes les chambres possèdent un réfrigérateur et un minibar. Les salles de bain comprennent une baignoire et douche séparées avec une douche manuelle, des peignoirs, des articles de toilette de luxe et un miroir de maquillage. Les chambres ont également des journaux gratuits et une cafetière/bouilloire à thé. Les services et équipements suivants sont disponibles sur demande : un service de préparation de lit, un service de massage en chambre et une literie hypoallergénique. Un service de ménage est proposé quotidiennement. Toutes les chambres de l'établissement Swissotel Berlin sont non-fumeurs.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Le restaurant gastronomique 44 dispose d'une grande salle surplombant le centre de Berlin qui est décorée de fauteuils en suédine crème et de tables couvertes de linge blanc. Derrière l'étincelant bar en acier, liqueurs et spiritueux trônent dans d'élégantes bouteilles sur une étagère illuminée.
Grande Galerie - Les fauteuils en cuir noir et crème ornant le café du hall du Swissôtel accueillent souvent des réunions d'affaires improvisées. La Grande Galerie propose durant toute la journée en-cas et rafraîchissements sous le toit de verre de son hall, au son du piano en soirée.
Palermo Bar - Des banquettes en cuir entourent le bar central du Palermo, situé à l'étage principal de l'hôtel. Ouvert en soirée, le bar propose des en-cas légers.
Les activités répertoriées ci-après sont à votre disposition au sein de l'hôtel ou à proximité. Certaines peuvent être payantes.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Arborant d'impressionnants complexes d'appartements, de nombreux hôtels et un grand parc, Wilmersdorf est l'un des quartiers résidentiels les plus élégants et verdoyants de Berlin. A l'extrémité nord se trouve le boulevard commerçant de Kurfürstendamm, qui est ponctué de nombreuses places bordées de cafés. Fasanenstrasse dispose de galeries et de boutiques de luxe, ainsi que de l'institution Literaturhaus et du musée Käthe Kollwitz. Les lacs et la forêt de Grünewald sont situés à cinq kilomètres.
Tous les hôtels à BerlinCe client n'a pas laissé de commentaire.
"Swissotel Berlin - incredible service"
Me and my friend enjoyed a very pleasant 3-night stay at Swissotel Berlin. The staff were most welcoming, and for our first trip in Berlin could not have asked for more knowledgeable and friendlier front desk - we got great tips on walking routes and nightlife, and anything we could think of. Would absolutely recommend the hotel for anyone travelling […] to Berlin, location and service were top-notch! And loved the little espresso machine in our room :) Lisez la suite
Ce client n'a pas laissé de commentaire.
"fine hotel"
Good location, lovely hotel and rooms are small but fine. Breakfast cost 21 euros so you might want to find some nearby restaurants for food
Ce client n'a pas laissé de commentaire.
was just what we axpected and more.
"Wonderful hotel and super staff and restaurant!"
It's a beautiful hotel at the Ku'damm, and there's enough to see there, great connections to S- and U-bahn. Very friendly staff. The concierge showed us where the cinema and nice cocktail bars were. The restaurant is very good and the cocktails in the Palermo bar are also very nice. Mattresses are a bit hard, but with the 'pillow menu' we asked for […] a topper and new pillows and that made it more comfortable. Good value for the price! Lisez la suite
Ce client n'a pas laissé de commentaire.
The location was great. I would stay there again.
"Fantastic!"
We arrived quite late to check in to find that we had been upgraded to a suite with fantastic views! We couldnt have asked for friendlier more accomodating staff and the hotel is located within easy reach of various u-bahn and s-bahn stations as well as tourist sites and the kedewe department store. it was a really fantastic hotel and a really great […] city! Lisez la suite
"review"
one of the best hotel's ive been. great service, clean and great location
"Swissotel Berlin - perfect central hotel for every"
Fantastic hotel located on Ku'damm. Close to U bahn and S bahns so transport is very accessible. Hotel very modern, clean and new. Bathroom fabulous with extras available like nail files, cotton wool etc. Pillow menu beside beds is another nice touch. Hard Rock Cafe is around the corner and beer hall for a good night out!! Perfect hotel for visiting […] Berlin. Lisez la suite
"Excellent service and location"
The staff at the Swissotel were pleasent, helpful and courteous and did everything possible to ensure our comfort during our stay. The hotel is ideally located just off the Ku'Dam and is only a short walk from Zoo Train Station. Would highly recoemmend this htel.
Ce client n'a pas laissé de commentaire.
"Swissotel Berlin"
The Swissotel Berlin is centrally located one block from the main shopping area. The "Zoo" metro and bus hub are three blocks walking distance. Buses #9 and #109 from Tegel Airport arrive within 15-20 minutes and the fare is approximately Euro 2.50! Bus #100 from the "Zoo" station takes one to the major tourist sites in Berlin. THe Concierge and Staff […] were attentive to our needs (we asked numerous questions!). We also enjoyed the delicious apples which were at the reception desk. Staying at this hotel truly made our trip to Berlin a notable experience. We were well rested and had every amenity at our disposable. Lisez la suite
"Low capacity for breakfast guests"
Good service, but very low capacity in their breakfast area resulting in ques and long waiting time. Not good and a bit disapointing.
Ce client n'a pas laissé de commentaire.
"Excellent location/amazing customer service"
This hotel was great overall. My only complaint was the bed because it was very hard. I told the hotel and they changed my room immediately. The rooms were big and comfortable. Location amazing.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Excellent luxury for the price"
I had a great stay at this hotel and was thrilled with the "luxe" details of the room for the price I paid. Great bed, nice pillows, a bathtub and a shower, huge bath sheets, a lovely lighting scheme, and a TERRIFIC espresso coffee maker. The staff was very friendly also. It felt like a "treat" to stay here.
"swisshotel berlin"
great hotel,i was very pleaseed and i would certainly stay there again-
"Swisshotel Berlin"
Nice hotel. Clean but sparse. Efficient staff, friendly.
"Fantastic hotel"
One of the nicest hotels I've stayed in Europe. Large rooms, very friendly staff, great location.
"I love this hotel"
I love this hotel very new, modern, the emplies are very nice. I stay here all the time I come to Berlin. Great location & great restaurant across street.
"convenient central location"
This Swissotel is comparable to ones in which I have stayed in other major cities. One of the biggest pluses is the great service one gets from all hotel employees. Also, the hotel is conveniently located next to a U-Bahn station and major bus stops. Another major station for the S-Bahn and U-Bahn is only a couple of blocks away. Stops for all the sightseeing […] buses are less than a block away. There are enough restaurants and coffee shops nearby to be convenient and a major department store with a basement deli is next door. The only thing I would change about this hotel is to reduce or eliminate the charge for internet access (virtually no other hotels charge for this) and lower the price a few euros for the full breakfast. On the whole, however, the value received for the price of the room is extremely good for a high-end hotel in the center of a major city. My room was extremely comfortable and quiet, a definite luxury so near major streets with heavy traffic. Lisez la suite
"Swissotel in berlin fanatstic place and service!!!"
My fiance and i recently stayed at swissotel berlin and it did not dissapoint it was by far the best hotel i have ever stayed in. Great location for all transport links, shopping, restaurants and bars. The staff at the hotel were so pleasant and did not hesitate to help at any opportunity that would arise. It was like a home away from home as i felt […] very welcome and very safe in the hotel as they have fantastic security. I will definitely will be going back again and any other place i visit i will be looking out for this hotel chain as i wouldnt want to stay anywhere else again!!! Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Swissotel - 1s class hotel in a 1st class location"
Ce client n'a pas laissé de commentaire.
"An efficient and caring hotel"
I found the reception staff to be excellent. They are responsive and will go the extra mile to get your the information you need. I certainly put them to the test with my requests for information or directions on where to go and where to dine and not to mention helping me determine if I am able to fly on the morning when the volcanic clouds were heading […] towards Berlin. Wake me up at $.45am and let me know the latest news! Room was comfortable proven by my recovery from running nose and raised temperature on my first day but soon put to "rest" within the comfy room and hot free coffee provided! Thanks for the warm and caring service. God bless. Lisez la suite
"Swiiotel Berlin"
Staff at this excellent VERY helpful in every way- made everything very easy for our visit- VERY clean Very Comfortable Wonderful breakfast !!!!!!!!! would go back again without a doubt
"Centrally located"
Swissotel is a great choice for a Berlin discovery trip (most sightseeing busses leave within few meters from the hotel vicinity). The rooms are a bit small, but I guess that's normal for a city hotel - I definitely recommend a Ku'damm view room! The only minus was the service at the breakfast restaurant - it took 15 minutes to get a cup of coffee and […] it was basically the only thing the waiters had to cater for, as the rest was buffet. Lisez la suite
"Excellent customer service"
We had left our passports and cash in the room safe leaving Berlin in a rush until we found out on the train ride to Praha. We called the hotel and asked them to retrieve the items while we made our way back. And they had done exactly so and we found everything intact, safe and sound. They saved our trip!
"Swissotel Berlin"
My room was facing the Ku'dam. Street noise was too much to me and I switched to the inner courtyard. Hotel staff was fantastic.
"Our stay in Swissotel Berlin"
Very good service. All the employees were nice and pleasant. We were escorted to our room and received an explanation + hotel orientation. All of our requests were taken care of in a speedy manner. Their tourists adviser was very good. Great location. Very comfortable and clean rooms. We very much enjoyed our stay.
"Swissotel Berlin - the best choice!"
The service at this hotel is top notch, from the bar and restaurant staff to the reception staff. Location is perfect; concierge was VERY helpful. Rooms are well appointed - you can even order your prefered type of pillow from the "pillow menu". Bathrooom included seperate bathtub and shower. Only possible improvement would be free wi-fi in rooms
Ce client n'a pas laissé de commentaire.
"swissotel berlin"
ideal location,close to all transport
"Swissotel Berlin - good location but impersonal"
A very nice hotel - fairly spacious and good quality rooms, excellent customer service, great location for the shopping. Rooms are very comfortable. Beds initially feel a bit hard but are memory foam so they adjust to your body shape - this may not be to everyone's taste. Bathrooms are not large but contain both good sized bath and shower. They don't […] charge for coffee capsules for the coffee machine in the room, as many hotels do. Cleanliness is excellent. We both suffered with very dry skin during our stay (November) - difficult to know if this was the hotel air con or the city. Never ate in the hotel so cannot comment on that. Bar service was exemplary. Hotel rated as luxury, which it probably is, but in a slightly corporate way - minimalist feel to the lobby and to the rooms. As a result it felt a bit impersonal. Location is great if you like shopping - but need to get underground to most main tourist sites. Lisez la suite
This was our secound time at your hotel, so we knew what to expect and it did not faile.
"Swisse Hotel Berlin"
Hotel was very well priced and the room was beautifully appointed. Location excellent and staff very obliging. Breakfast seemed over priced so we did not avail ourselves of it; OK if you are on a business charge back! Good choice of restaurants within walking distance. We went to Marjellchen, a Silesian restaurant for an unforgettable meal and very […] dry humoured lady of the house who gave us many laughs! Lisez la suite
Ce client n'a pas laissé de commentaire.
"Swissotel - Excellent service and Room cleanlines"
The Swissotel lived up to our expectations. Clean, effficient and friendly service. Although located a little out of the centre of Berlin it is a 2 minute walk to the nearest tube station. The hotel feels most suitable for business travellers rather than tourists.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Great place to stay v"
Very Nice, good location, public transportation easy, safe, and clean, good price, great place to stay. If you drive parking all over Europe is very expensive and not included. Check before you go.
"Great Hotel Great Location"
I was lucky enough to be placed in one of their beautiful corner rooms on the 10th floor with a view! The room was a very and comfortable size. The only thing lacking in the room was the number of available plugs as none were found anywhere but the desk. Nonetheless, still fabulous. The staff is more than accommodating and friendly. The locations is […] essentially on the Kudamm about a 1 minute walk from the zoo station from which you can get basically everywhere quite easily. Its totally a great value and absolutely worth going back. Lisez la suite
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