The Ritz-Carlton Golf Resort, Naples - Naples

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This was a second time staying at this beautiful hotel. We had a great time, service is out of this world both times. Thanks so much!

very nice, great service staff.

The hotel is in immaculate condition and the grounds are beautifully maintained. Rooms are large with modern amenities (iPhone compatible clock, HD TV, etc) with a very comfortable bed. My only complaint involves the cab service at the hotel. To go to the airport I arranged for a cab to pick me up at the hotel. In the lobby I mentioned this to the […] front desk and they said they would get a cab to pull up to the front. I reiterated I had arranged for a pickup and they said that’s fine, but it doesn’t matter as all the cabs are the same. In actuality the hotel sets the rate for the cabs who park out front waiting for a fair. The ride was a full 36% higher using the flag they put me in vs. the one I arranged. I then had to apologize when my cab arrived just moments later. A horrible practice of allowing the Ritz to set cab fair of which they retain a portion. Lisez la suite

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It was a great place to stay. Very relaxing. It was a nice getaway.

You can always rely on Ritz Carlton to provide high levels of facilities, staff and sevice. This Ritz is no exception. Naples has two Ritz Carlton hotels and I have stayed in both. The golf resort is equal in quality to the "beach" Ritz but at half the cost. Would highly recommend this Ritz to anyone who wants to be pampered at a bargain price.

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We don't usually stay at the Ritz Carlton but we figured for our honeymoon we wanted something special. The resort is gorgeous and it's a short free shuttle ride from the beach. The staff was wonderful and helped us with everything we needed. They went above the basics when they sent us wine and put rose petals on our bed before we got back one evening! […] We went golfing (very difficult course designed by Greg Norman), spent time at the spa for a couples massage, did a morning beach workout, and just hung out getting some sun and beach time! The beaches in Naples are really beautiful with white sand and calm water. They give you chairs and towels for free on the beach. It was quite the stay! We definitely recommend this place, you won't be disappointed! Lisez la suite

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Excellent facility - played some golf, excellent service generally and well trained staff responsive to needs . . . Highly recommended

Outstanding in all respects. Our third trip to the golf resort and you are never disappointed. The shuttle to the beach resort is a great plus. Comfortable rooms and an extremely helpful staff. Simply excellent!

I booked the room through Hotel.com and told them I was bringing my dog and they responded that the Ritz is a dog friendly hotel. It was documented on my confirmation. I checked into the hotel and they put us on the fourth floor. After an afternoon at the Spa we headed back to our room and our keys were deactivated. My husband went downstairs and he […] was informed that our keys were deactivated because we had a dog in the room. In addition to deactivating the keys they wanted us to move because our dog was barking. Whoever I spoke with said, they did not know we were bringing a dog. When you book through another vendor they don't get all the information. I told her it was on my reservation and she responded either you move or we tax on a pet fee. I thought the pet fee was a punishment for my dog barking. Anyway the second day our keys were deactivated, again. it was because they thought we checked out when the reservation was for two days. When you sell your rooms to other vendors please let your staff view the reservations. It would of made our stay more pleasureable. Lisez la suite

Great stay at this hotel, relaxing, quiet, wonderful, helpful staff. Not that close to beach, but shuttle is reliable and efficient without any hassle. Recommend highly for anyone trying to find respite from normal crowded, busy resorts, good food, too.

Could update the flooring in the rooms, air cond. was a little weak.

Great resort. Went there for a girls weekend, and had a blast!!! We will return again. The staff were wonderful, helpful and courteous. Five-star all the way. Short van ride to the beach resort, but the golf resort is equally as nice.

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Lovely hotel, helpful staff. We had a fantastic meal in the Grill restaurant at the beach Ritz Carlton Hotel but thought the options to eat at the golf resort to be limited. Very supprised to be charged $10 a day for internet access, and also to have to pay $25 for an umbrella and chairs at the hotels own beach!

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First- They misrepresented- the hotel restaurant was closed for the season- should be open by now-Second- slow to check us in- Got in by 6PM Third- Failed to have a backup plan when Natural Gas line went out for 4 days and had no hot water and a reduced menu at the entire hotel. They should have had a backup plan like all good companies do. It was a […] Lame performance for a Ritz- more like a nice Holiday Inn. Lisez la suite

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Ce client n'a pas laissé de commentaire.

We enjoyed our stay very much- it was our first time at the Ritz Golf Resort. The staff was very friendly, the grounds were beautiful and you were able to shuttle to the main Ritz Carlton every half hour. Very convenient and enjoybale!

Room had marks on the wall, could use a paint job.

Love the Ritz-Carlton's in Naples. This time it was more convenient to stay at the Golf Resort and it was wonderful...as always.

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The hotel was just beautiful. They were most kind and upgraded us to a suite. We aren't golfers, and would have preferred to stay on the beach, nonetheless, this was a spectacular hotel.

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A wonderful hotel, staff couldn't be nicer but beware hidden charges. I made online reservations for a pet-friendly room and when I arrived with my 24-lb. cocker spaniel, had to pay a non-refundable $150.00 cleaning fee at check-in. I was told that after each guest and pet checks out, the room must be deep-cleaned prior to the next guest's arrival. […] Understandable and I'm sure the fee is mentioned somewhere on the web site in 5-pt. type and I missed it, but I'm just mentioning the incident for future guests who choose to bring their pet(s). Lisez la suite

Exelent services, nice access to the Beach Resort located at few minutes.

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We have stayed in many Ritz over the years. We had been to this property 11 years prior at the beach resort. As we were getting settled in our room we discovered hairs in the bathroom. On the sink. On the coasters where the glasses were etc..... We made a call and our room was changed. To our suprised, upgraded to a suite. An excort from the manager […] on duty. And, an 1 hour later the most beautiful display of warm chocolate chip cookies with fresh strawberries and skittles for the kids. They out did themselves!!!! We would have been satisfied with a room change. We plan to go back. The whole staff was amazing. Lisez la suite

Hotel was wonderful, the only thing that did not exceed my expectations was that I had requested a crib when I checked in and I had to call back two more times and they finally brought it after I got all upset. But other than that everything was perfect.

Very nice. Used shuttle to go to sister resort on the beach. Drinks were a little pricy at both places.

My husband and I spent two days at the Ritz Carlton Golf Resort in Naples. This resort was simply luxurious from the entrance to the accomodations. We had a room with a balcony overlooking the golf course. Everything was great including the food and drinks. There is a shuttle that leaves every thirty minutes to transport guest over to the Ritz Carlton […] Beach Resort which is also beautiful and right on the beach. I did not want to leave this place. When you stay at the Ritz Carlton Golf Resort, you will receive first class service and superb accomodations. I am looking forward to returning soon. Lisez la suite

Room 4020 needs to have the carpet cleaned at the entrance to the room, otherwise a fantastic value and visit to the Naples area.

What a beautiful hotel. Staff was great. The hotel lobby had music Fri and Sat night---wonderful.

The Ritz-Carlton reminds me of one of the big old hotels from long ago. Even thought it does not appear old you receive that feeling of opulance and grace of older hotels. I (as well as my children) loved our stay there. There was a shuttle to the other Ritz each day if you wanted to be on the beach. We listened to piano or other entertainment each […] night provided in the lobby restaurant/bar area. We also had evening desserts here which were good but a little pricey. The surroundings of the hotel were very nice and the pool area was great. You also had use of the facilities at the other Ritz on the beach. We would definatly return. Lisez la suite

Outstanding Hotel!

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Wir verbrachten vom 05. - 10. November 2011 einige Tage in diesem schönen Golf-Resort. Wer es ruhig liebt (ein Shuttle-Bus fährt alle 30 Minuten gratis ins Ritz Carlton Beach-Hotel, wo es mehr busy ist), liegt hier richtig. Unbedingt Golf-View-Zimmer mit Balkon buchen (5. Stock ist Spitze). Das Frühstücksbuffet lässt sich empfehlen. Am Abend ist die […] Küche eher bescheiden, doch im Beach Hotel gibt es auch das Eine oder Andere. Lisez la suite

TODO MUY BIEN EXEPTO EL DESAYUNO ES MUY COSTOSO PARA LO QUE OFRECE.

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