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Avis d'un client Hotels.com envoyé le 6 mai 2012
Ce client n'a pas laissé de commentaire.
"Hôtel très bien situé"Avis d'un client Hotels.com envoyé le 6 mai 2012
Très bonne impression, prix peu élevé en semaine à cette époque. L'hôtel est de qualité et pour les repas il y a la possibilité de bénéficier du restaurant "all you can it" de l'hôtel Excalibur situé à coté du Luxor.Parfait pour une nuit
""Avis d'un client Hotels.com envoyé le 5 mai 2012
Excellent séjour. Situation idéale car tranquille pas de bruit et à 15 minutes à peine de la ville. Piscine sympa. Commerces autour. Hôtel 3 étages avec balcon ou terrasse vue possible sur la piscine.
"2 nuits à TUSCANI"Avis d'un client Hotels.com envoyé le 5 mai 2012
Accueil sympathique. Grande chambre spacieuse (la SDB avec douche et bain le top). Seul hic la connexion internet à $14.00 (hors taxe) et par jour. Question propreté, un bémol, des frites trouvées sous le lit à notre arrivée. Sinon il est assez proche du strip pour pouvoir y aller à pied et assez loin pour ne pas entendre la circulation la nuit de LAS VEGAS - A refaire.
"Excellent rapport qualité / prix."Avis d'un client Hotels.com envoyé le 4 mai 2012
Hôtel situé à 8 mn à pied du BELLAGIO,centre du strip,un peu bruyant, personnel arrageant, dommage que l'on ne dispose pas d'un petit déjeuner même en payant un peu plus cher.
Situation
The Palms Casino Resort se trouve à Las Vegas (Ouest du Strip), près de l'aéroport et non loin des sites suivants : Crystals at City Center, Sands Expo Convention Center et Fashion Show Mall.
Caractéristiques du village vacances
L'établissement The Palms Casino Resort possède un centre de bien-être, un centre de remise en forme et une baignoire spa. Les clients peuvent accéder à Internet haut débit avec ou sans fil dans les espaces communs (prestation en supplément). Pour les voyageurs d'affaires, cet établissement 4 étoile(s) met à disposition un centre d'affaires, des salles de réunion pour petits groupes et un service de location de voiture de ville/de limousine. Ce village vacances à Las Vegas offre un restaurant, un bar en bord de piscine et un bar/lounge. Le personnel de l'établissement propose un service d'organisation de mariages, un service de traiteur et un éventail de services d'affaires. L'établissement propose un casino, une piscine extérieure en saison et une discothèque. Les clients disposent d'un accès gratuit au parking (avec ou sans service de voiturier) de l'établissement.
Chambres
Les 703 chambres de l'établissement The Palms Casino Resort sont climatisées et comprennent un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un minibar. Les lits sont dotés de matelas à oreiller incorporé et sont préparés avec une literie de qualité supérieure. Les clients bénéficient d'un accès à Internet haut débit avec ou sans fil depuis les chambres (prestation en supplément). La télévision permet d'accéder aux chaînes thématiques par le câble/satellite et propose des films payants. De plus, un bureau et une ligne téléphonique multiple avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comptent un ensemble douche/baignoire, des articles de toilette de luxe, un miroir de maquillage et un sèche-cheveux.
Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. Les services et équipements suivants sont disponibles sur demande : un service de massage en chambre, une literie hypoallergénique et un service de réveil par téléphone. Un service de préparation de lit est proposé en soirée, ainsi qu'un service de ménage quotidiennement.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Need pampering? Visit the 20,000-square-foot spa for a skin or body treatment and enjoy the extensive facilities, including a sauna, steam room, cold plunge, Swiss shower, and private lockers. Indulge in a soothing Southwest Stone Massage, or the Green Tea & Ginger Enzyme Body Wrap.
The spa provides a fitness center with cardio and strength-training equipment, free weights, and TVs with headphones. Bottled water, juice, herbal tonics, teas, and fresh fruit are complimentary.
Find the right food for your mood--upscale, buffet, or ethnic--at one of The Palms' many restaurants. For the casually inclined, there's a food court with a Ben & Jerry's Ice Cream and a McDonald's. Try one of the following restaurants for a taste of far-off lands.
Alizé - Come here for fine dining on the 55th floor, with views of The Strip through floor-to-ceiling windows. French and California cuisine includes such temptations as Green Peppercorn-Crusted Filet Mignon. Open for dinner only.
Garduño's - This locally acclaimed restaurant serves Mexican and Southwest specialties, including handmade tamales and Chile Relleno. Enjoy indoor and poolside-patio seating. Open for lunch, dinner, and Sunday margarita buffet.
Little Buddha - Try Asian-fusion cuisine and sushi from the sushi bar. Open for dinner only.
NOVE Italiano - Chef Geno Bernardo updates classic Italian cuisine with an extensive selection of seafood crudos, freshly made pastas, fresh fish, and shellfish. Open for dinner only.
Blue Agave - Sample oysters and other seafood prepared with Mexican and South American twists. Open for lunch and dinner.
The Palms Casino Resort is famous for its rocking concert scene. Venues include the Pearl, a 2,500-seat, state-of-the-art theater that hosts comedy, concerts, and sporting events. The Lounge, an intimate cabaret venue, features comedy, live music, and provocative fashion shows. Sip a cocktail while you enjoy the experience. Other clubs include the Playboy Club, which combines gaming and nightlife, Rain (adults only), Moon, Ghostbar, Rojo, and the Mint Lounge. Bonus: As a hotel guest, you receive a Palms VIP Nightlight Pass to use at select venues on certain dates.
In the market for a movie? Go all-out at Brenden Theatres, a state-of-the-art, 14-screen multiplex providing rocker high-back seats, digital sound, IMAX selections, and wall-to-wall curved screens.
The Palms' 2 acres of swimming pools (open seasonally) accommodate up to 3,000 guests, with 3 bars and 27 cabanas (surcharge). Want a more "VIP" experience? Rent a 2-story poolside bungalow featuring 2 outdoor decks (one with a spa tub), a private bar, and second-story views of the concert stage, which frequently hosts live music performances and DJs.
Nearby Palms Place (co-owned by The Palms) features a spectacular, 50,000-square-foot pool with waterfalls and stone gardens--plus a fire pit, cabana rentals, full-service bar, and Simon Restaurant & Lounge with floor-to-ceiling windows overlooking the pool.
Certains établissement facturent des frais supplémentaires pour des équipements ou des services, même si vous n'en faites pas usage. Certaines taxes gouvernementales peuvent également vous être facturées à votre arrivée ou départ. Cet établissement nous a informés qu'il facture les frais suivants :
Nous avons indiqué tous les frais dont l'établissement nous a fait part. Toutefois, ces frais peuvent varier, en fonction par exemple de la durée du séjour ou du type de chambre réservé.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
La taxe du complexe (à régler sur place) inclut un bon boissons de 15 USD valable dans tous les bars du casino.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Le luxe à un prix raisonnable"
Très bien. Attention toutefois, nous avions loué une voiture, donc pas de problèmes pour nous promener sur le strip mais sinon, ça fait un petit bout de chemin à pied d'autant qu'il faut traverser le périphérique en le contournant.
"palm casino Las Vegas"
Hotel typique de Las Vegas : Si l'on ne veut (ou peut) pas visiter LVG , TOUT est dans l'Hotel ... En revanche , assez éloigné du centre d'Interets de la ville (compter 45 min en taxi ) Très bon service de Parking (Valet) Bons restaurants Attention aux "Taxes Hotelières" ( spéciales à Las Vegas)qui viennent se greffer sur la facture globale...
Très bel hotel, bonnes préstation. Nous avons éé surpris de découvrir que ce n'est pas un hotel familial, mais plutôt pour les jeunes fetards. Nous ne regrettons pas les 2 jours là-bas. La piscine est belle, mais les enfants ne peuvent pas vraiment y jouer. Il est un peu excentré, il faut prendre sa voiture pour aller au strip. Le buffet est très b […] on. Lisez la suite
Ce client n'a pas laissé de commentaire.
The Palms was great! Although off the strip there was plenty to do. I would have liked the shuttle to run later than 8pm but we still enjoyed our stay.
"Great rooms, awesome price"
I went to Vegas for a bachelor party with three other guys. We aren't the biggest gamblers, just really came for the pool party and night life. If that's what you're looking for then this is the best hotel to stay at. The casino floor has everything but isn't huge so when you stumble back drunk from anywhere at anytime it's easy to find your friends […] or get back to your room. Lisez la suite
Ce client n'a pas laissé de commentaire.
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"Good Value but not excellent"
I couldn't believe there was no in-room coffee brewer. However the staff was excellent. Restaurant options were excellent and wide ranging. I valued the free parking. But I don't gamble so it was all about the hotel for me.
"Overrated"
First off id like to say it was nothing like the picture when i reserved it online. When i complained about it nothing was done. The free internet has constant problems where you cant connect. Had to call cox customer service myself. The price/quality of the room did not match, cold have actually stayed on the strip for less. The money they hold for […] incidentals is ridiculous. With that being said ill never stay at The Palms again. It seems as if they are hurting for money and try to get all they can from the customer. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Worst Customer Service ever"
The room was possibly that of a motel if anything and to make matters worst the cleaning service was awful. It's not worth staying here.
"great view"
Ce client n'a pas laissé de commentaire.
Hotel was dark and felt very cheap. Bed was comfortable but overall the room was not enjoyable. Will not stay there again.
Ce client n'a pas laissé de commentaire.
"ok hotel"
it was standard
Ce client n'a pas laissé de commentaire.
"Palms Day Trip"
Very fun hotel. Room was good size and clean, but feels a little dated compared to many of the newer hotels in Vegas. Other than that, it has a great pool with cool decor. Lots of bars and clubs to choose from. Lots of restaurants, both sit down and fast food. Fair size gambling area, not too small nor too big, feels intimate. Would stay again.
Ce client n'a pas laissé de commentaire.
"Great Stay"
The Palms Place was an excellent hotel. The valet and bell desk operators were fantastic and very helpful. Our suite was very chic and comfortable. The only dismay was that we had no ice and our fridge took an entire day to cool down. Luckily we had friends staying on the same floor and used their fridge and ice. Would definately stay at the hotel […] again. Lisez la suite
Ce client n'a pas laissé de commentaire.
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Ce client n'a pas laissé de commentaire.
"Palms"
I booked for a great rate on Hotels.com. The problem was when I checked in and found out they had an additional 24.00 per night hotel fee. I wish I had known that up front as I would have chosen another hotel.
Ce client n'a pas laissé de commentaire.
"Fun place"
The hotel is a fun place with much to do on site. Would have been nice to be a little bit closer to the strip though. But otherwise room was perfect just what we needed with a huge bathroom for a few girls to shower and get ready in!
"Palms"
Room: It was clean & the bed was like sleeping on a cloud. Casino: It smelled of smoke. Other places like the MGM dont smell nearly has potent while gambling. Food: We went to the restaurant called Nine and the bone in 24 oz was the best steak I have ever eaten. It was large enough for my wife and I to share as our entre.
Ce client n'a pas laissé de commentaire.
"A little disappointed but a nice place"
I come to LV regularly and decided to stay at the Palms this time cause of good price. It's a bit too much of a party crowd for my taste. The pool was crowded with drunken college kids and too loud music so I couldn't even relax and read a book. But I do like the restaurants and gaming. They don't have poker tourneys though - just cash games so I walked […] to the Rio and mostly played there. Room was nice and bed was comfy. The hotel is stylish but is starting to decline slightly. Also it's pretty smoky. Overall...good place to stay if the price is right. Otherwise, I'll head to the strip for a little better experience. Lisez la suite
"Nicer than most"
I was pleasantly surprised at the clean decor, comfortable rooms, and great restaurants for a hotel so reasonably priced. By far one of the better hotels in Las Vegas at reasonable prices. The staff was very friendly and helpful, no matter what they did.
Ce client n'a pas laissé de commentaire.
"Good hotel, but has a "resort fee" ripoff"
The hotel itself is nice. The room was clean, modern, and not damaged. A nice perk of the small tower is you don't have to walk 50 feet from the elevator. The location is no good unless you have a car. If you have a car it's great- convenient parking and just 3 minutes from the strip & freeway. I'm very unhappy they impose a $20 "resort fee" to every […] night I stayed there, on TOP of what I paid hotels.com. Even if this is common (i don't know) it's a scam IMHO. They know it's hard for customers to say "no" once they're standing in the lobby desperate to check in. Even more insulting, all of their paperwork says $15, but "the price was just raised yesterday". They tried to justify the cash-grab by offering 2-for-1 drink coupons (who buys drinks in a casino??) and including wi-fi (there's free wi-fi all over town, and i get cellular internet already for $20 a MONTH). With no option to decline, this is a classic bait-and-switch. I will NOT stay at this hotel again. Lisez la suite
When we arrived we ask for non smoking room and they placed us in a smoking floor. Everything smells smoky and my son get allergy. During check in I was supposed to be hold for 75.00 and they did it for 175.00 in my credit card. I hope they give it back to my card as soon as possible.
"Palms Resort and Casino"
Had a blast except for the fact that i was suppose to have a king bed not two full size beds
Ce client n'a pas laissé de commentaire.
"Bad customer service"
I drove 5hrs got to hotel at 10:30pm and they told us our room was not ready and we had to wait a hour. So we went to the bar and waited a hour came back and still not ready. I spoke to a manager they finally gave us a little up grade but nothing special....
"Never again"
Oh Palms... I spent there one night at the end of my 4-day Las Vegas trip. The receptionist was friendly and happy to accommodate me with the most quiet room considering the spring break. Let me tell you - quiet does not exist there. The walls are thin and you can hear everything - people talk, shower started next door, drill of some kind at 9 am on […] Monday morning, etc. Upon arrival I did not find bath towels in my bathroom - there was only one hand towel which I used. I was extremely tired as it was the last night and just wanted to sleep. Next thing I discover is bright red - even though small and on the washed sheets - spots. So I call the housekeeping and wait for the shift supervisor to examine my findings while calling the hotel manager. Hotel manager excepted my report in a friendly manner but did not offer anything aside from the obvious - apologies. Housekeeping supervisor took my sheet and sent over a maid with exactly one sheet who through my other sheet (cover and sheet) on the floor. After I pointed to the fact that I'm not about cover myself with something picked up from the floor she went and brought a second sheet and finished my bed. I actually had to start a conversation to lighten her mood after which she appeared to be a normal person. I understand, everyone has their days. And so I drift off in my clean at last bed... To be honest, I expected more from Palms then above plus barely working TV remote I had to get up to switch channels. Never again is the verdict!! Lisez la suite
"Palms Walk-in"
The only problem is when you stay in the fantasy tower, you have to by-pass the club crowd, which can be annoying when you don't feel like all the drama.
Ce client n'a pas laissé de commentaire.
"Great Hotel, Great Stay"
We stayed in the fantasy tower, room was fabulous, clean, loved the decor and was very quiet. Loved the Jet Tub....def worth the upgrade to a Superior Suite! Hotel had a lot of things to do inside it, we found we didn't leave the hotel much. When we did we utilized the hotel shuttle to the strip since The Palms is located across the freeway so walking […] really wasn't an option. Definitely stay there again, highly recommend!!!!!! Lisez la suite
"The Palms"
Excellent experience. Has one of the best bedding for a hotel stay I have ever experienced. Booked a junior suite, would have like it to have microwave and fridge but other than that nothing was missing. I definitely had a great experience from the room, the theatre, the food, and the casino.
Ce client n'a pas laissé de commentaire.
"SMH Palms"
Customer service from the front desk is horrible. Snotty girls that have attitude will not get you far Palm. I didn't get the room I requested (2 beds not 1) an they did nothing to help me, customer service needs improvement. I got to vegas 4-5 times per year First time I tried Palms here and it was a bad mistake. Stay on the strip!!
"Regular Room @ Palm's Casino"
The room was very clean and comfortable. It was a standard room. Great location to different entertainment venues such as Rain, Ghostbar, Moon, Simon, & the strip. On the downside, the walls are thin and you can hear what others are doing. Unfortunately, I woke up at about 10 am on a Saturday morning to the noise of a couple trying to procreate. I wasn't […] thrilled. Valet service is slow. Lisez la suite
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