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Situation
Cet hôtel de Kissimmee (Maingate East) est très pratique pour les familles. Country Inn & Suites By Carlson, Orlando Maingate at Calypso se trouve non loin de plusieurs lieux d’intérêt, notamment Lac Cecile, Congo River Golf et Lake Buena Vista Factory Stores. Capone's Dinner Show et Falcon's Fire Golf Club se trouvent également à proximité.
Caractéristiques de l'établissement
Country Inn & Suites By Carlson, Orlando Maingate at Calypso possède 3 piscines extérieures, un toboggan, un bain à remous et une salle de fitness ouverte 24 heures sur 24. L'accès à Internet haut débit par Wi-Fi est gratuit dans les espaces communs. Cet hôtel propose diverses prestations, dont un centre d'affaires ouvert 24 heures sur 24 et une salle de réunion/conférence. Cet hôtel très pratique pour les familles offre un bar en bord de piscine et un bar lounge. Un petit déjeuner gratuit est proposé. L'établissement propose une salle de jeux vidéo, un service d'assistance pour les visites touristiques ou l'achat de billets et une laverie. Le parking de l'établissement est gratuit. Il s'agit d'un établissement non-fumeur.
Chambres
Les chambres offrent une vue sur la piscine. Les 110 chambres de l'établissement Country Inn & Suites By Carlson, Orlando Maingate at Calypso sont climatisées et comprennent une cafetière ou une bouilloire à thé et des journaux gratuits en semaine. Vous disposez d'un accès gratuit à Internet haut débit avec ou sans fil depuis votre chambre. La télévision propose des chaînes par câble, une console de jeux vidéo et des films payants. Les salles de bain comptent un ensemble douche/baignoire, un sèche-cheveux et des articles de toilette gratuits. De plus, un micro-ondes et un réfrigérateur sont à votre disposition dans la chambre. Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. Un service de massage en chambre et un service de réveil par téléphone sont disponibles sur demande. Un service de ménage est proposé tous les jours.
Avis d'un client Hotels.com envoyé le 26 févr. 2013
Ce client n'a pas laissé de commentaires.
""Avis d'un client Hotels.com envoyé le 20 févr. 2013
Hôtel pas loin des parcs d'attraction ,des restaurants,et de la ville,très bien entretenue très calme et spacieux avec aussi une belle piscine. je le conseille et j'y retournerai.
"Bien acceullie et bien situe"Avis d'un client Hotels.com envoyé le 20 févr. 2013
Tres bon rapport qualite px
"Très bon hotel"Avis d'un client Hotels.com envoyé le 19 févr. 2013
Très bien rien à re-dire
"Excellent rapport qualité prix."Avis d'un client Hotels.com envoyé le 14 févr. 2013
Très pratique et confortable à tout point de vue. Excellente base arrière pour les parcs Walt Disney, Universal et la NASA. Literie très confortable et personnel accueillant et disponible.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Le petit déjeuner continental vous est offert gratuitement.
Pour votre bien-être, 3 piscines extérieures et 2 bains à remous se trouvent sur place. Les infrastructures de loisir comprennent également un toboggan et une salle de fitness ouverte 24 heures sur 24.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Sauf indication contraire, les frais ci-dessous ne sont pas inclus dans le prix total de la chambre. Si non inclus, ils seront facturés directement par l'établissement, à l'arrivée ou au départ. Les frais peuvent varier, par exemple, selon la durée du séjour ou le type de chambre réservé. L'établissement nous a communiqué que les frais suivants seront appliqués :
Nous avons indiqué tous les frais dont l'établissement nous a fait part. Toutefois, ces frais peuvent varier, en fonction par exemple de la durée du séjour ou du type de chambre réservé.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Tout comme Maingate West, ce quartier héberge les visiteurs du Walt Disney World® Resort. Maingate East est très prisé des familles souhaitant visiter le Walt Disney World® Resort et d'autres parcs à thème voisins d'International Drive. Les logements disponibles comprennent hôtels et motels traditionnels, appartements et maisons de vacances. L'un des meilleurs parcours de golf de Floride, le Celebration Golf Club, est situé à proximité.
Tous les hôtels à Kissimmee"Super, allez y"
Super hotel, tout est nickel, petit dejeuner gigantesque, proche outlet et internationale drive, plein de magasins et resto. Proche des parcs et a 1 heure en bagnole de Cape Canaveral. Personnel competent. Seul bemol, 15 ou 25 $ de charge en supplément, mais bon.J y retourneraisAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
We did not stay much in the hotel except to sleep and shower. However, the beds were comfortable. The water in the shower had a strange smell which was weird but over all the property was lovely and the breakfast was really nice.Avis véridique Hotels.com
"great price all amenities"
My 7 yo daughter and i stayed for a Nt and we got an incred rate and wow, it was worth it. Beautiful rm w/ micro, fridge, lg rm. The pool had 3 children slides, mini golf course, arcade rm and a pretty good bkfst buffett. Service was good and since we stay in alot of hotels in the area due to my visitation of my daughter, this is top 5 inexp places […] wen i get a deal. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"reap OFF- Charge additional $15 /day as resort fee"
Overall hotel stay was good, but at the end they show me my own signed paper( fine print) highlighted that they will charge additional $15/day as a hotel resort fee, which was not mentioned in any online site when I booked my hotel via Hotel.comAvis véridique Hotels.com
"located near many restaurants and theme parks"
it was very comfortable, roomy and clean. Not aware they tack on a $15 fee of some sort on top of waht you pay through hotels.comAvis véridique Hotels.com
"mislead"
Booked a king bed with a children's room anticipating 2 twin beds. When we checked in I was told that the kids beds were meant for kids 10 and under. When hotels.com took my reservation they knew my boys ages were 14, 15 & 16. They never said anything about the beds being smaller in size and you cannot tell by look g at the pictures on line. Very disappointed […] and had to opt for the standard Queen room. They did not have any cots and no available adjoining rooms. Room smelled and the bathroom door stuck. The rest of the hotel was fine...not happy at all about the accommodations and lack of concern from the front desk. Lisez la suiteAvis véridique Hotels.com
"Good, but not great."
We stayed at this hotel for 8 nights The first day we arrived at 7pm. They did not have our room, which we booked 7 weeks before and paid in FULL. The man at the counter said there was a maintenance problem and the king suite which we booked were all occupied for the night. We were put in a kids suite for the night and promised to be put in the correct […] king suite the next morning when people had checked out. The next morning we went to the counter and explained the situation about our room, they had no idea what we were talking about even though the man at the counter the night before said he would leave a note for the morning people. Poor communication. Again they did not have a kings suite avaiable for us that morning, we were told that no one was checking out of a king suite for us to take. AWFUL ! Anyway we were not happy. They ended up bumping someone else out of a king suite that was supposed to check in that night. That fixes our problem but creates a problem for someone else. TERRIBLE customer service. The breakfast was decent. The hotel had 3 pools all nice. It was located just a short drive from the main road to Disney. It was located near lots of great places to eat and Walmart. There was a "fire" at 1145pm an night. We requested to not have house keeping take care of our room. In reviews I read (after I booked), people had complained about "missing" aka stolen items from their room. There was no in room safe in our room. Lisez la suiteAvis véridique Hotels.com
"great for children"
the breakfast was very good and a lot to choose from. the room had been updated and was in a very quiet part of the hotel. with a first floor room you dont have to wait for the elevator. i had trouble understanding the lady at the travel desk. she talked so fast and had a strong accent. the beds were comfy and air worked great. the curtain was to small […] for the window in the room and there were no blinds just the hardware.i never did get my senior discount. the rate was the same on country inns site as the hotel .com site. they were redoing the country inn site so i could not book on it. all the activities they had for children kept ours very happy.all the employees were very kind and helpful. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Poor Front Desk Customer Service"
Fire alarm went off at 11pm.. Called the front desk to find out what time it would be turned off since there was no FIRE!! Was told "the dam alarm would be turned off ..when the dam people arrived to turn it off"!! Thanks Virginia ..we are all awaken with small children outside n having to deal with your rudeness!! Breakfast was a joke!! Runny watered […] down eggs.. Not to mention the staff running you down to find out your room number like your stealing something!! Nice hotel staff needs some training!!! Lisez la suiteAvis véridique Hotels.com
The room service it was a disasterAvis véridique Hotels.com
"I've stay in better"
If you're on a budget this place is ok but the room I stayed in smelled really bad. I had to beg the concierge for towels and wash cloths numerous times and everytime I asked it was always something and they rushed me to checkout the day I was set to leave. The only reason it was nice because it was in Florida! Oh and you have to pay a resort fee of […] $15 per night f.y.i Lisez la suiteAvis véridique Hotels.com
"housekeeping needs help"
Our room was not cleaned and when we notified front desk and asked for it to be done before we returned from dinner we returned to towels hanging on the outside of our doorAvis véridique Hotels.com
Réponse de la part de Country Inn & Suites By Carlson, Orlando Maingate at Calypso We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best housekeeping service. To discuss your concern further, please contact Corporate Customer Care.
except for the noisy DJ and the bass, it was goodAvis véridique Hotels.com
"Great location to parks and resorts"
The location is great if you travel to the parks or resorts. A step down versus Hampton Inn. Yet, it was still very clean and well suited for a family. When I need extra towels, the staff delivered them quickly. Watch you credit card bill as they charge you for not turning in the key cards directly to the desk.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great hotel for price"
Everything went fine with our stay. The staff was extremely helpful, our room was clean, great amenities. The one complaint was that the walls were thin and you could see the hall lights from the bottom of the door. Since we were sleeping on the sleeper sofa and they surrounded us with middle schooler's on a band trip the sleep did not go to well a […] couple of nights. Besides that unique situation I would totally recommend. Lisez la suiteAvis véridique Hotels.com
"convenient to all attractions"
This was in a very good location to all attractions. The hotel was very clean, friendly staff, quite and well kept. I really enjoyed my stay from check in to check out. I would def stay here again.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"terrible"
we did not have a good experience. we have stayed at this hotel before and been pleased enought but not this time. i really do not know where to start...let see...no bedding for the pull out bed and when we asked for them they said they ran out of blankets and can't we just use the comforter on the king bed for a blanket? the phone did not work all […] we got was a busy signal and when i reported it all i got was "I will leave a note for management." the sink was stained...the bathtub faucet had a significant drip (It looked like it was turned on)..two of the three lamps had burned out lightbulbs...the walls were paper thin...i could go on and on and on...only good thing was nice person at breakfast which was fine (typical but fine). Last but not least they now have a resort fee for all of this!!!!!!BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Country Inn & Suites By Carlson, Orlando Maingate at Calypso Thank you for taking the time to write a review regarding your recent experience with us. We take each of our guest comments seriously and want you to know that we are concerned with the experience you had. This is certainly not up to our expectations and we will work to ensure that this is immediately corrected and will not happen again. I do hope that the next time you are in the Central Florida area you will return to visit us so that you can see that your experience is not one that we expect and have worked to correct the issues.
There were definitely cleanliness issues and mechanical issues. The hotel is in dire need of updating. The folks at the front desk were friendly and helpful.Avis véridique Hotels.com
"Very Pleased!"
I booked this for my newly-wed niece and my new nephew! They were very pleased with the room, easy check in, the amenities and friendly staff. She said no complaints at all and couldn't thank me enough! Said she would recommend this hotel and would stay here again!Avis véridique Hotels.com
Hotel is clean, service friendly. There is a daily "resort" fee that is not mentioned anywhere that is tacked on to your bill. Pillows could be better. Pool clean, very kid friendly.Avis véridique Hotels.com
"dont get what you pay for"
pre paid for 2 queen room. get to hotel and find out no 2 queen rooms available. only a king room with a pull out sofa. WITH NO PILLOWS OR Sheets. so basically useless. Call front desk about issues with sheets and pillows to be told they are on their way. over an hour wait no body shows. Go to front desk myself to find out their are no more pillows […] or sheets. i can not tell others to use this hotel. Lisez la suiteAvis véridique Hotels.com
Kids suite was a joke......tooooo small and no door!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"disappointed"
The outside was wonderful. Beautiful pools and grounds. However, the rooms were small and raggedy and the toilet was problematic. The housekeeping was terrible. We were left without toilet paper and never received any wash clothes. We were also told they were out of ex blankets and pillows. The staff was very friendly and the breakfast was nice.Avis véridique Hotels.com
It was a great hotel, just don't lose or leave anything behind. YOU WILL NEVER GET IT BACK!!Avis véridique Hotels.com
"Disney trip"
Needed a crib and they did it have one hotel very run down needs upgradeAvis véridique Hotels.com
"Disney Vacation"
Hotel was very nice! Only had some minor issues with getting towels for room and pool, and the snack shack at the pool only had one person there to cook and serve so service was extremely slow.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"given the wrong room!!"
I paid for a suite with a king bed and two twin beds for 7 of us... and we get there at 2:30 in the morning only to find out that the last room they have is 2 queen beds even though I paid for the other room a month ahead of time!!! Needless to say we didn't have a very good nights sleep! Thankfully we were able to get a full refund so that was nice […] but we were very disappointed! on the plus side the breakfast was pretty good... Lisez la suiteAvis véridique Hotels.com
I like the Country Inn and suites hotels however this one was not clean. I was only there for one night. The smell of mold was awful. Broken faucet in bathroom. Will not stay there again.Avis véridique Hotels.com
Réponse de la part de Country Inn & Suites By Carlson, Orlando Maingate at Calypso We are very sorry about your experience at our location. We will be sure to use your feedback to fine tune our operations and make sure that they are not issues going forward. We are so sorry for your experience and hope that you will give us another chance to show you our great hospitality.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"OK- as long as you do not need WIFI or bath towels"
PROS: Great pool, comfortable beds, HOT water in the bathroom. Easy access to area attractions CONS: THe staff is non responsive to your requests. I arrived to find no bath towels in my room and despite 3 requests I still did not get any until the next day when the room was serviced. The Free Wifi would be great - if it worked. I asked about the WIFI […] and was told the 1st and 3rd floors get good signals...but I was on the second floor and had no signal. I was told they would reboot the system and it MAY help- either they did not reboot or it made no difference as I never could get online in my room. There is a no pet policy...but obviously it is not enforced as there was a barking dog 3 rooms down (Obviously NOT a service animal as it was left in the room alone for long periods of time) which impacted rest time. Lisez la suiteAvis véridique Expedia
Réponse de la part de Country Inn & Suites By Carlson, Orlando Maingate at Calypso Thank you for taking the time to write a review regarding your recent experience with us. We take each of our guest comments seriously and want you to know that we are concerned with the experience you had. This is certainly not up to our expectations and we will work to ensure that this is immediately corrected and will not happen again. I do hope that the next time you are in the Central Florida area you will return to visit us so that you can see that your experience is not one that we expect and have worked to correct the issues.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"A little expensive, but a great place"
This hotel was about twice as much as what we usually spend in Orlando, but I felt safe with my family there and the room was well maintained. The kids loved the splash pad and miniature golf.Avis véridique Hotels.com
"The deterioration is sad."
Every year we have been making a Xmas trip to this hotel but this was thankfully our last. There appears to be some management change or something but every guest we spoke to had some story of disappointment. I once recomended this property but please stay away to avoid disappointment even at the price!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Zoo like environment"
Not due to the Hotel itself but the place was filled with horribly rude guests running up & down the stairs & hallways until 3 AM!!!!!!!Avis véridique Expedia
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