The Donatello Hotel - San Francisco

personnel accueillant et à l'écoute des besoins. La chambre était très propre,. l'hôtel est proche du centre touristique, des magasins. (parfait pour le shopping!!) à 5 minutes des transports qui nous amènent partout. seul point négatif : isolation des fenêtres qui laisse à désirer et donc beaucoup de bruit malheureusement. Dans l'ensemble très bon […] séjour passé dans cet hôtel!! Lisez la suite

Hotel bien situé, près de Union Square qui veut jouer dans la cour des grands mais qui ne s'en donne pas les moyens : Table de salon en bois du hall d'entrée abîmée à plusieurs endroits. Chambre spacieuse avec petit coin cuisine : porte de salle de bain en bas à l'angle avec grand morceau de bois manquant, pomme de douche deversant un jet digne d'un […] nettoyeur haute pression. Nous n'avions pas de drap pour le lit sofa, Avons du les demander et faire le lit nous-même. En conclusion, un petit peu cher mais nous sommes à SF. Lisez la suite

Nous avons effectué un excellent séjour dans cet hôtel. Il est idéalement placé juste à côté de Union Square et de Powell Street. Le personnel est accueillant et l'hôtel est très bien entretenu. Les chambres sont spacieuses et très propres. Le prix est peut-être un peu élevé.

Idealement situe, chambre tres spacieuse, tres confortable, jolie terrasse, excellente adresse.

HOTEL TRES BIEN SITUE ET TRES BIEN ENTRETENU.ACCUEIL IMPECCABLE

Très bon séjour à San Francisco. Très bel hôtel avec des chambres spacieuses, l'accueil est chaleureux et le personnel est toujours disponible et à l'écoute. Hôtel très bien situé, à côté d'union Square et des transports en communs. J'y retournerai sans hésiter!!

Très bon rapport/qualité prix, un seul bémol pas de petit déjeuner proposé sauf sur demande bien sur.

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

je recommande cet hotel, parfait pour prendre les shuttels et cabel car. près de tout. Hotel très confortable, personnel très gentil

tres bel hotel avec parking tres bien situe avec petit-dejeuner en chambre tres accessible en prix

Cet hotel est à la hauteur de ses prestations, propre, personnel très attentionné. Il est idéalement situé dans le centre ville proche de la place Union Square.

Bien situé, confortable

Bel hôtel, très bien placé au coeur d'Union Square. Chambre spacieuse, personnel sympathique. Très propre. Excellent rapport qualité prix

Chambre spacieuse, propre, calme (même en plein centre ville). Hotel proche de toutes commodités (cable car, magasins, restaurants...) Le plus, petite terrasse personnel en chambre fumeur !

très bon hôtel, bien situé et calme. salle de petit déjeuner petite mais c'est très appréciable de bénéficier de ce service compris dans le prix. Attention au stationnement de voitures : tentative de demande 25 dollars pour avoir simplement mis la voiture un quart d'heure devant l'hôtel sans rentrer à 23 heures pour déposer les bagages.

Chambre très confortable et calme. Petit-déjeuner copieux

Bon hôtel, chambre spacieuse, propre et confortable. Petite salle de fitness, sauna et jacuzzi. Spa avec massages payants. Quartier agréable avec pas mal de restaurants accessibles à pied dans les environs. Parking avec valet un peu cher (20$ par jour), mais c'est le prix pour un hôtel dans le centre ville. Pas de petit déjeuner compris, c'est dommage, […] mais il y a une kitchenette dans la chambre pour se le faire soi-même. Union square et Chinatown accessible a pied, et ligne de cable car à proximité pour aller en direction de Fischerman's wharf. Lisez la suite

Readers Digest version...the hotel is under renovation some (the rooms are huge and clean) but the key to my room didn't work and I had to go downstairs twice to try and resolve. I asked for a quiet room and was put at the end of the hall which was great except for the maid service doing laundry in the conference room next to mine. Thought it was construction […] still going on at midnight and called the Front Desk to say something...the noise from the maids didn't stop despite security being sent up to check out my complaint. And finally...my room shared a balcony that someone could have easily peeked in...creepy. Lisez la suite

The Donatello offers a comfortable room with refrigerator and microwave in a very central location close to Union Square, BART, shopping, theatre and so on. The neighborhood is somewhat like Times Square--full of tourists and..."street life".

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No real issues except that it took an hour to get the door key activated

Ce client n'a pas laissé de commentaire.

It was wonderful. staff could not have been more helpful. Only two small issues: no safe in room and our room was across from the elevator which made it noisy. Other than that I would highly recommend this hotel to anyone.

Excellent hotel! Staff, room, club, personal turn down service with chocolate left on pillow, lovely touch. Was the best hotel for staff and service that I staying in across California. A credit.

Stayed three nights after five different locations and hotels, LA, Vegas, Cambria, Monterey and Donatello was the BEST!! Great rooms, reception, staff(all included, reception, valet, concierge, housekeepers all wonderful, best in USA) location. The bed turn down service with a chocolate laid out every night. The rood top club room with gym and lounge […] with complimentary hot drinks, what can I say?!? It was just a perfect ending to an already amazing holiday. Thanks Donatello and staff :) :) Lisez la suite

Hotel is still undergoing maintenance. Hotel room was nicely renovated. Room still had a faint new carpet smell. Bathroom still needs some work done. The TV in the bathroom mirror is a great feature. Bathtub, toilet looks like it needs to be replaced or bleached. Tiles probably need replacing too. Bathroom has a string clothes line which is convenient […] for doing small amounts of laundry. Bedroom was extremely spacious. Bed was very comfortable. Could not find a safe in the room though. Coffee and tea were provided in room and so is a fridge. Hotel room was cleaned well everyday. Room is relatively quiet except for Saturday night if you're in a room situated close to the night club close by. The noise won't affect you too much if you're not a light sleeper. If you're a late waker your sleep will br interrupted by rennovation noise on the weekdays after 8am. Small amount of noise can be heard if situated close to elevators from other guests. Concierge, front desk and bell boy were efficient and friendly. Do not expect immediate service from bellboy if you're coming by shuttle as front entrance does not face the street. If you need an umbrella borrow one from the bellboy. Location is very close to union square where many shops are. It's also a walkable distance to Muni their transport system. China town is also about a 10-15 minute walk. There's a cafe and crapery just up the road if you're on a budget for food. Overall my stay here was very comfortable. If the price does not increase too much the next time I visit San Francisco I would definitely stay here again. Lisez la suite

The website leads one to believe the remodeling of the hotel is complete but nothing could be further from the truth. In addition, the freight elevator was inoperable during the 5 days we were there and one of the 2 remaining elevators was reserved for construction people. That meant lots of waiting or walking up and down stairs. We arrived several […] hours before check-in time and I requested an upper level room for check-in later in the day. I was assured one would be set aside for me. I don't consider the 7th floor of a 14 floor hotel an upper level. They probably didn't honor my request because we refused to attend the 90-minute timeshare presenation during our stay. In addition, construction was on the 6th floor, one floor below us, and we heard a lot of it. I asked what the working hours were of the construction crew and was told it was 9-6. Another lie! They started before 9 each morning we were there. Customer satisfaction seems to be a low priority in this hotel. It is in a convenient location, however, and the price was good. Not sure if I'd stay again with all the other options in SF. Lisez la suite

Great Union Square location. Room had just been upgraded with very comfortable bed and space-age television inset into the mirror in the bathroom. Very comfortable and spacious. Some construction currently going on which takes one elevator out or service, so sometimes longish waits for the elevator. We stay in S.F. frequently and will definitely stay […] here again. Lisez la suite

Compared to the big name international hotels, the Donatello is more comfortable and the staff more personable. Compared to the boutique hotels, it is more modern and more comfortable. There are places that are cheaper, but they are older, smaller and colder. I am a Californian that lives approximately 150 miles from San Francisco. When I come to the […] City, which is often, I try to stay at the Donatello. It is a block from Union Square, and near many very good eateries. If I need to go further than walking distance, I take a taxi which is always available. Lisez la suite

Large, well-maintained rooms. Good plumbing. Very clean. Gracious staff. We had cocktails on the second floor lounge. We really enjoyed the live jazz singer with her accompanists.

I like to stay at the Donatello whenever I go to SF. It is clean, friendly, convenient and I feel safe. Everyone is very friendly.

This is my 2nd stay here, and I will always plan on making The Donatello my home while in San Francisco! All hotel services were perfect, from check in to check out. Can't say enough about how much I enjoy staying at this perfectly located hotel. Easy walking distance to cable cars, buses, fantastic shopping around Union Square, and surrounded by restaurants […] galore. Dinner at Zingari was excellent. Highly recommended. Lisez la suite

My partner turned 50 last weekend and a trip to SF was in order. We knew we wanted to be near Union Sq. but felt we did not want to spend every dime on our hotel room. The Donatella fit the bill. It's rate was less than the average for the other area rooms but that was not it's forte. Wow, a huge clean room that was quiet and comfortable certainly was! […] Our room was ready early and we got a late check out. The hotel was full but they somehow were able to accommodate our needs. The staff, bellman and concierge were all pleasant and helpful. A block from Union Sq., a good price and a great nights sleep, what more do you want from a hotel room?!?! Lisez la suite

Was looking for a hotel that had queen or king beds plus another bed for my two kids. The Donatello was perfect for our family of four. It was spacious and located right in Union Square. It wasn't too noisy. I just requested to be on a higher level floor (8th) away from the street. It had a mini fridge, microwave and dishware for our use. The parking […] was pricey but that's SF for you. You do get to have in and out privileges.Will definitely go back whenever we need to stay in the City. Lisez la suite

A Hotel that is conveniently situated with all transportation at your doorstep. Rooms very comfortable, with mini kitchen facility making the stay very convenient. Friendly staff prepared to go the extra mile to help you. The only drawback is the noise from vehicles and people on the street that seems to go into the early parts of the morning, but would […] still stay at your hotel for all the other benefits. Lisez la suite

Nice and friendly. Very convenient to Union Square area. Parking on site.

I chose this hotel for its proximity to an account I was visiting. My only gripe was about the quality of the food in the restaurant...kind of bland and not the most comfortable setting or knock your socks off service. Overall, though, my room was quiet and very comfortable. And they had a kitchenette in the spacious room.

Love the hotel close to everything. it's an older hotel but lovely huge rooms.

The service was amazing and the location is perfect! A perfect gem in the heart of the theater district within walking distance to Union Square.

This hotel was in a great location for getting to Union square as it was only a couple if blocks walk and from there you can get to most places. Be warned it is downtown so can be noisey with plenty of fire trucks during our stay and a few night spots cranking until the early hours of the morning but nothing you wouldn't expect from this sort of location. Overall […] a great hotel and if we are ever lucky enough to get back to San Fran we'd stay here again. Lisez la suite

This boutique hotel is very well run. The staff were very friendly and helpful. The room was large and well decorated in contemporary style. The restaurant was good -- a little expensive but it had live jazz. The only drawback was the "high speed" wi-fi...it was really slow and time-consuming to get it even to the screen where you have to Accept the […] terms & conditions. Lisez la suite

Stayed here as an alternative to the suggested more pricey hotels for a conference. Was a 15 minute walk to the convention center through nice neighborhoods. Close to Union Square and connections to public transport for easy access to Fisherman's wharf.

I enjoyed the Donetello for its comfort and location. By SF standards it's good value. The "kitchenette" (really no more than a microwave, refridgerator and tiny sink) and handy -- should be standard in more hotels for travellers sikc of contantly eating out.

was fantastic. Location was great. Hotel was very clean-staff was very friendly and helpful. The Bar/dining area was very nice. Would definitely stay here again and would recommend it highly

The room is at least twice the size of similar price hotels in the area. There's a frig, microwave and some kitchen utensils, which gave us a chance to re-enjoy some remains of the wonderful dinners in the area. Everything looked recently renovated. Actually, please ignore this. I want there to be some rooms available when I'm next in town.

Our first room had no working airconditionong so we were moved. The second room had air, but smelled in the bathroom area like urine.

Fabulous hotel in a great location just off Union Square. Modern and clean accommodations.

This hotel was very well situated to all part of the city, the staff were very helpful and although a little tired of the furnishings it is still a beautiful hotel. Would recommend this to anyone.

Right on Union Square this is the perfect location. The hotel was welcoming and clean but the rooms looked a little tired. Great meal in hotel restaurant, nice bar with entertainment.