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Situation
Beach Hotel na balam se trouve tout près de Dolphin Discovery et Parc national de Costa Occidental de Isla Mujeres. Garrafón Natural Reef Park et Playa Mujeres Golf Club se trouvent également à proximité.
Caractéristiques de l'établissement
Profitez de la plage qui s'étend directement au pied de cet hôtel. Pour vous restaurer, cet hôtel au bord de la plage propose un bar lounge. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. Le personnel de l'établissement offre un service d'assistance pour les visites touristiques ou l'achat de billets, un service d'organisation de mariages et un service de traiteur. L'établissement propose une piscine extérieure, des soins spa et une bibliothèque. Le parking de l'établissement est gratuit. Il s'agit d'un établissement non-fumeur.
Chambres
Les chambres donnent sur un balcon ou un patio avec vue partielle sur l'océan, sur la piscine ou sur le jardin. Les 33 chambres de l'établissement Beach Hotel na balam comprennent un ventilateur de plafond et des fenêtres ouvrantes. De plus, des journaux gratuits en semaine et un coffre-fort sont disponibles dans toutes les chambres. Les salles de bain comptent une douche et des articles de toilette gratuits. Un service de couverture, un service de massage en chambre et un sèche-cheveux sont disponibles sur demande. Un service de ménage est proposé tous les jours.
""Avis d'un client Hotels.com envoyé le 22 févr. 2013
Hôtel très agréable avec personnel heureux de travailler seul bémol l'insonorisation des chambres laisse à désirer. Rapport qualité prix au RDV.
"tres bonne expérience"Avis d'un client Hotels.com envoyé le 20 févr. 2013
un tres bon hôtel très propre avec un personnel très agréable la plage est nickel et la piscine a vu directement sur la plage est top + propreté assurée + wifi dans le chambres + le petit déjeuner est toujours en supplément lorsque hôtel.com affiche petit déjeuner il s'agit uniquement d'une tasse de cafe tôt le matin. l'hôtel est loin du centre ville des bus vous y enmene en 25min environ. je recommande cet hôtel
"emplacement pres du centre ville"Avis d'un client Hotels.com envoyé le 20 févr. 2013
l'hotel n'est pas mal mais la chambre était vraiment trop petite et un peu isolée + hôtel bruyant et murs très fins donc on entend tout + pas de wifi dans les chambres uniquement dans le lobby
"Calme et très bien placé pour aller à Isla Mujeres"Avis d'un client Hotels.com envoyé le 27 janv. 2013
Nous cherchions un hôtel juste pour une nuit à Cancun pour aller visiter Isla Mujeres, cet hôtel est parfait pour cela car un des embarcadères pour prendre un ferry est à moins de dix minutes à pied, il suffit de traverser la route. En revanche, il n'y a rien autour de l'hôtel qui est donc au calme puisqu'il ne donne pas sur la route principale mais sur la lagune (pas de restaurant ni de magasins, juste une petite superette). Heureusement le restaurant de l'hôtel est simple mais il y a de très bonnes fajitas au poulet peu onéreuses mais le petit déjeuner n'est pas extraordinaire. La chambre est simple aussi, plutôt propre et la salle de bain spatieuse mais la clim fait du bruit.
"2eme sejour et toujours aussi satisfait."Avis d'un client Hotels.com envoyé le 19 janv. 2013
L’hôtel est magnifique très bien situé, une plage sublime avec un niveau de service comme je n'en ai jamais vu. Les restaurants de l’hôtel sont excellents et le petit déjeuner buffet est à tomber. Toutes les chambres disposent d'un balcon sur la mer et les lits sont très confortables. il s'agissait de notre second sejour dans cette hotel et je pense y retourner.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Un petit déjeuner complet (en supplément) est servi tous les matins au restaurant entre 7h30 et 11h30.
Zazil Ha - Ce restaurant en bord de plage propose des spécialités de la cuisine fusion. Vous pouvez profiter d'un moment de détente en prenant un verre au bar.
Cet hôtel offre une plage privée et une piscine extérieure.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
La réception est ouverte tous les jours de 7 h à 23 h.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Accessible en ferry, Isla Mujeres est une importante destination d'écotourisme. Le parc naturel El Parque Natural Garrafón présente des récifs coralliens habités par des bancs de poissons. Des tortues de mer géantes viennent pondre leur œufs sur la plage de Tortugranja. Au nord d'Isla Mujeres , le sanctuaire naturel d'Isla Contoy abrite des milliers d'oiseaux rares et tropicaux.
Tous les hôtels à Isla Mujeres"très bon emplacement au bord d'une très belle plag"
cadre très agréable au coeur du bourg principal de l'ile Mujeres, mais dans un endroit calme donnant sur la plage Nord de l'île. cette plage est la plus belle de l'île (sable blanc, pente très douce,cocotiers,exposition Nord/Ouest)Avis véridique Hotels.com
"Super hôtel, très bien situé et très agréable"
Hôtel très agréable ou l'on se laisse vivre en contemplant la mer ....tres jolie plage, mer turquoise, que du bonheur !!!Avis véridique Hotels.com
Accueil mauvais, staf arrogant, peu qualifié et peu fiable.Chambres vieillissantes et bruyante.Avis véridique Hotels.com
Superbe plage, super restaurant, super endroit. Rapport qualité prix excellent.Avis véridique Hotels.com
"Directement sur la plus belle plage de l'ile"
Séjour idéal directement sur la plage nord qui est exceptionnelle. A noter la très grande qualité du restaurant qui sert une cuisine étonnante.Avis véridique Hotels.com
"Génial une petite bombe"
Cet hotel est pour moi le meilleur rapport qualité prix d'isla mujeres!!!! rien a dire GENIALAvis véridique Hotels.com
"hotel Na Balam á Isla Mujeres : intérieur minimaliste, extérieur fantastique"
Situé sur une plage tres venteuse en nov/dec, l´hotel Na Balam se situe á 5 min du village. Il propose des chambres sans meubles, sans miroir, avec un matelas á ressort sur un sommier en béton, donc tres inconfortable , autour du lavabo, pas de place pour les affaires de toilette, mais le décor minimaliste tout blanc, avec, entre autres, des alcoves […] exhibant des répliques d´antiquités est tres réussi. Il faisait froid et un chauffage dans la salle de bain aurait été bien venu. D´autre part, j´ai regretté l´absence de conseils et de suggestions de la réception, qui, par exemple ne nous a pas signalé la grande fete locale pendant mon sejour. Le personnel est gentil mais au restaurant, les nombreux serveurs peu occupés ont des humeurs. Pas de TV ( cést dur quand on est seule et quíl fait mauvais, ce qui était le cas), ni de téléphone dans les chambres. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Very recomended"
The hotel has the best beach in isla, is so quiet, service is very good as well as the food. I also recomend the bar , good music and drinksAvis véridique Hotels.com
"Beach haven"
The beach is absolutely fabulous. The hotel is ok, rooms and everything's fine, but the real gem of this place is its extremely comfortable beach side. They provide great chaise-longues to enjoy the pleasant caribbean surroundings in a rustic but very comfortable setting, and the beach is not crowded, you can always find a nice place where to lie down […] and relax. The sunsets are awesome and you can enjoy them from the restaurant right there, which provides great cocktails and very good free wi-fi. And by the way, Isla Mujeres is a much better option than Cancun if you're over 30, just take the ferry and in half an hour you have your own little piece of paradise, as oppose to the horribly crowded modern, noisy and highly urbanised Cancun. Lisez la suiteAvis véridique Expedia
"Our favorite place in Isla!"
We love Na Balam! We have gone there for many years (the last few years taking a break). We came back and thoroughly enjoyed the experience. The staff, the room, the beach - all great! We stayed in an ocean facing room on the ground level which was best for our 7-yr old daughter. She can run out the door to the beach. Beach is fabulous. Staff is great. […] Room was wonderful. Joe, Jane and Tess Lisez la suiteAvis véridique Expedia
"Perfect location, few amenities"
Been coming to Isla Mujeres for 24 years and always wanted to stay at Na Balam but it was always out of our price range. Decided to splurge and were sadly disappointed. Location is the best but other than the lovely breakfast there were no other amenities. It was a room with a bed, a bath and a safe- that's it. We had to tote water from the market- […] a giant pain. We were on the ground floor "ocean view" (there was no ocean view). We had been dreaming of sleeping to the sound of the surf and the breeze but didn't feel comfortable sleeping with the door to ground level wide open. Such a shame. We asked to change to an upper level room each day but were told by a surly attendant at the counter nothing was available (this was in low season). My advice: book a place with at least a fridge, water, coffee and a balcony and you'll be much happier. Spend the money you save on a few nice meals and cocktails in town instead. Lisez la suiteAvis véridique Hotels.com
"Not what I was expecting"
Hotel staff was not really welcoming. My husband asked someone at the front desk to make a call and confirm our pick up time from our shuttle service and they really did not want to call for us. Staff at the restaurant was ok, nothing out standing. Beds were hard as a rock, no wash clothes in the room we had to request them. Hotel was just very loud. […] Beach was ok, small. Lisez la suiteAvis véridique Expedia
"A bit of Old Mexico, before the all inclusives"
Great beach location, the entire hotel reminded me of Mexico before the all inclusives took over, back in the day. No tv or telephone in the very sparsely appointed room (not even a cushion on the chairs), or a picture on the wall. That said, the view of the beach through the palm trees made up for it. Lots of construction going on, for a long time, […] it appeared. Front desk people ranged from cheerful/helpful to surly/dismissive. The restaurant staff was generally pleasant/helpful. If there is a next time, I might buy a small coffee pot for the room. No phone, so no coffee until 7:30 or so, when they have it ready. Room service "forgot" us on Saturday, despite several requests/reminders. Similarly, I thought I had arranged for transport from the airport, but they forgot that, too, with no explanation, but we were easily able to figure it out on our own. Lisez la suiteAvis véridique Expedia
"Great hotel for a family"
The beach was amazing, with clear shallow water where kids can have a lot of fun.Avis véridique Expedia
"Beautiful location off the beaten track"
Fantastic, peaceful location on a beautiful lake. Staff are very professional, polite and helpful. Rooms are in good, clean condition. However, the grounds could be better presented and maintained.Really enjoyed using the free equipment including kayaks and pedalo. Food was nice and not too pricey.Avis véridique Expedia
"What a shame."
The wait staff was very friendly but the service not so great. The people at the front desk were not very helpful and do not know how to market the place. It seems like they are still living the dream of a past economy or that the beach will sell the hotel. In many hotels I have stayed, the front desk does a lot more than give you towels and excuses. […] Wi-Fi only at the front desk area with very uncomfortable benches. The hotel owners are trying but the front desk staff needs to be seriously retrained. Hotel has a lot of potential but it is not living to it. Somebody needs to give this place an injection of better service. The place could be magnificent if properly managed. The menus at the hotel restaurant were old and beat up and did not do the food any justice for local fare. The only good thing about it is the beach, but it gets attacked daily with a mixed bag of drunken tourist on cheap booze cruises and and people who buy a snorkeling trips and do not know how to swim. Lisez la suiteAvis véridique Expedia
"Great beachesw"
Wonderful time. Towels, furniture needs a little updating but we had a great time and the location was perfect.Avis véridique Hotels.com
"Great choice in the area"
Very nice hotel. The best in the area. Yoba classes are outstanding. Be carefull about what is included in your rate and what itsn't. With expedia booking we didn't get breakfast and yoga neirherAvis véridique Expedia
"Great family vacation"
Great beach with shallow, calm water. Hotel is simple but clean. Very relaxed, mellow hotel ambiance. Hotel restaurant good but pricey. Near municipal market with cheap food stalls. Walking distance to Hidalgo tourist strip. Staff helpful and nice. Would definitely come back for another family vacation. Our kids were 20 months and 2 months at time of […] visit. Had crib for us to use. Lisez la suiteAvis véridique Hotels.com
"Na Balam in Isla Mujeres"
I wanted to take my daughter someplace special for our birthdays. Our first vacation, just us...We chose the hotel partly for the yoga classes on site. Also, Isla Mujeres is off the beaten path, yet fairly convenient to get to. The hotel was everything I hoped for and more. Our room was facing the ocean on the upper level. The room was comfortable, […] once we figured out the AC, and very nice but not fancy. Even the bed was comfortable and we slept well every night. The yoga classes were fabulous. We signed up for a 5 class package and took a class each morning. The classes were an hour and a half + and we got lots of personal instruction. We spent most days on the beach and in the patio section of Zazil Ha. I liked the pit group area that lets you be close to the beach but out of the sun. Also has internet access. And the food was wonderful...great green detox drink, fabulous margaritas....We also walked into town for several meals, a short walk, great shopping and restaurants. The staff at the hotel were very friendly...I can't say enough about it. One more thing, the Fenix Restaurant was also great also on site. Relatively speaking, it was very affordable and well worth every cent. Can't wait to go back. Lisez la suiteAvis véridique Expedia
"Great Hotel, Very Personable"
Loved this place and definitely wan to return. Everything you needed was very close and the staff very helpful. Very serene and tranquil setting---not overdone, just a great little place.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Wonderful vacation"
Wonderful friendly staff. Lovely room. Design of the hotel complements rather than dominates the landscape. Great value for the price. Serene and refreshing vacation.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Amazing Location"
Na Balam got some underserved poor scores. The location happened to be the best location on the island (as far as beaches go), and fairly convenient to excitement of down town. The grounds were spectacular, and for such a reasonable price. Front desk and beach bar staff were not amazing, but not bad either. They could do some training on customer service […] in order to make it a more magical experience, but all in all, it was acceptable service. Lisez la suiteAvis véridique Hotels.com
"nice"
The hotel and location were great. The few things that bug me are no fridge in the room, and no coffee. I booked a beach room with a european plan, which means you get a room only?Avis véridique Expedia
"Very Relaxing--Exactly what we hoped it would be"
We loved staying at Na Balam. It was exactly what we were looking for... The beach is beautiful and very relaxing. From our estimation, this was the best hotel on the North Beach. We prefer smaller, more boutique-style hotels, so this fit the bill. The other hotels along the beach are much larger and much more crowded/loud. And they didn't look as "nice." […] Their new restaurant "Fenix" is just beautiful!! The proximity to town is great--just a short walk. The rooms were what we expected--nothing special. We stayed in a beach-view room and we were very glad we did that. It is definitely worth the upgraded price. Since we didn't expect a luxurious room, we weren't disappointed. The rooms are very basic. The service at breakfast was very slow...very slow...but since breakfast is on the beach, with a beautiful view and we were on vacation, we didn't particularly mind. Also, this is an island in Mexico...so we didn't expect to have the speedy service one is accustomed to in the U.S. And this suited us just fine. The scuba/snorkeling company that is set up at Na Balam is great! Don't book with anyone else, even if you can find slightly cheaper rates in town. The guides are great and it's very convenient to be able to walk out of our hotel room and get on the boat and go. So, overall, we absolutely loved, loved Na Balam. If we stay on Playa Norte again, we will definitely book with Na Balam. Lisez la suiteAvis véridique Hotels.com
"great location right on the beach & near town"
Totally enjoyed our stay. Rooms are clean and basic (ok). The location is fabulous right on the beach. The beach was fabulous. the restaurant made a nice cappuccino. We loved our stay and would stay here again.Avis véridique Hotels.com
"The best hotel in Isla Mujures"
The room was big and and very comfortable, we had a small private pool, and a see view. the hotel located on one of the prettiest beaches at Isla Mujeres, We had a really really good time there. The only thing I can think it of that they should improve, In our opinion the food wasn't great, the drinks are ok. The hotel is also located close to the "city" […] and there are many nice restaurants there. Lisez la suiteAvis véridique Expedia
"Na Balam"
Beautiful beach and setting. Hotel room was a little run down, but not unbearable. Oceanside restaurant was beautiful with good food, but service was pretty slow, even for a relaxed pace.Avis véridique Expedia
"Wonderful relaxation"
We got married 4 years ago at the Na Balam and although they have made changes to the main areas - we still absolutely love this hotel. If you are not one for relaxing and enjoying romantic time with your mate, then you might want to look elsewhere. They have added onto the dining area and have a new bar called Fenix - which is ran by two lovely people […] (Eric and Jackie). They do have a new manager, Francesco and he did a great job in checking with us to make sure our stay was everything we expected. Rooms are still same, however, very clean and well maintained. I saw some people say things were outdated - people - it is Mexico!!! If you want granite and fluffy pillows then stay at a hotel in Cancun. Having said that, we LOVE Isla and wouldn't imagine staying anywhere else!!!!!! Great job Na Balam!!! Lisez la suiteAvis véridique Hotels.com
"Na Balam Isla Mujeres"
We had a lovely stay - our third year in a row. The setting is gorgeous with lots of lush green palm trees and plants looking out to the beach and the turquoise water. The prices are very reasonable considering the setting and room size. The food at the restaurant was excellent. A bit pricier that some restaurants in town but the menu is a bit more […] creative and the food is fresh, healthy and well presented. Easy access to town - less than a ten minute walk to everything - tons of restaurants and shops - the best thing is that downtown is close enough but far enough away that there is no noise. I would highly recommend Na Balam. Lisez la suiteAvis véridique Hotels.com
"hotel"
The owners dog bit my son on the butt. The dogs were running looseAvis véridique Expedia
"Superlative laid back hotel, idyllic beach"
This is the second time I have stayed here. If you like simple but tasteful rooms, without TV etc, in a superb location on right on North Beach, this hotel takes a lot of beating. The hotel has a new chef this year, and the food is excellent.Avis véridique Expedia
"Can't wait to return"
The only complaint I have is there was no hot water in the shower. The food is excellent, the staff is absolutely lovely, and the hotl couldnt be more relaxing!Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Beauty and Comfort"
Na Balam is located within a lush tropical garden on the most beautiful beach in the world. My room was on a corner and I awoke to soft Caribbean breezes and a view of both garden and sea. The bed was comfortable and the ambiance of the room was calming. I swam in the warm sea during the day and a serene garden pool at night. Every member of the staff […] was warm and welcoming. I had some of the best meals of my life in the restaurant Zazil Ha which is right on the beach and serves a lovely continental breakfast that you eat while gazing across the etherial turquoise waters surrounding beautiful Isla Mujeres. Thank you Na Balam! Lisez la suiteAvis véridique Expedia
"Loved Isla Mujeres. This hotel has a lot of potential!!"
Bed was hard as a ROCK, really. No TV or phones in room. No refridgerator or microwave in room, which would have greatly decreased what we had to spend to eat out. Beach at this hotel is awesome- best on the island. This hotel has a great pool and is very secluded/private, we had the pool to ourself almost every day. Airconditioning works very well […] and was nice to have to get out of humidity. Very nice place to eat connected to hotel where you can eat right on the beach and watch the sunset every night. This is a great hotel if you have kids, beach water is shallow and calm, playground with swings and slide that is shaded and right on beach, lots of shaded lounge chair on the beach. If this hotel upgraded it's beds and added a fridge and microwave I would rate it a 5 out of 5. Hotel manager was excellent- we had a small issue and he quickly resolved the problem and he was very friendly and professional. This hotel is located just blocks from all the excitement from downtown and a easy few minute walk. I would go back to this hotel. Lisez la suiteAvis véridique Expedia
"Beds on Concrete"
This hotel has a wonderful beach, is quiet and relaxing whether you stay on the pool or beach side. Not much shade on the beach side and either you are in a chair or laying on wooden platform with foam mattress. The hammock stretched across the patio outside the door to each unit makes entry and exit awkward. If you prefer a soft bed do not stay here, […] the mattresses are on concrete platforms. They are so hard, glad we were only there for a couple of nights. Our reservation was for a king bed but the hotel had us down for two doubles, they blamed the mix up on Hotels.com. Even showing our printed receipt wasn't helpful because they don't have very many king bed rooms. Also golf cart rental is a plus for getting around the island. There are several companies to choose from even one a half a block from the ferry. Lisez la suiteAvis véridique Hotels.com
"Low key hotel on Isla Mujeres"
I loved so much about Na Balam. The ocean side room with a balcony was clean and spare. The hotel was beautiful. The location was spectacular. In general, I found the restaurant/beach service to be indifferent. Neither of the yoga classes I took were very good. Nonetheless, I would absolutely go back.Avis véridique Expedia
"Would stay again"
Very nice, beautiful ambiance, gorgeous beach, and good restaurant. Staff was very helpful and friendly. The room was very clean. However, would be much better if the window screens in the room were replaced, leaving no gaps or holes for mosquitos. I could only open one window at night because of this. Also, the one door had a significant gap at the […] bottom, which I plugged with a towel every night so bugs could not enter. Bed was comfortable & clean, newer mattresses and chair pads would be nice. Bathroom and vanity area was spotless and comfortable. New window curtians that covered entire windows should be added. Overall, stay was pleasant. Lisez la suiteAvis véridique Expedia
"Perfect location"
We really enjoyed the location of Na Balam. The hotel itself is great for us, we like the small quaint out of the way places. Very peaceful and serene atmosphere. The hotel sits on a perfect stretch of a nice, wide beach. The restaurant staff were not too friendly but the beach service attendants were great! We were placed in an updated room which had […] modern fixtures in the bathroom area. No dresser but the closet had a shelf that we were able to store some of our clothes. We did have a small safe in our closet but we were able to secure some of the larger items at the front desk. We would definitely return to Na Balam! Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Second visit"
This was our second time at this hotel and it was just as beautiful as we remembered. Through the hotel the rooms are pretty pricy but we got a great deal through expedia. The beach is the best in all of isla mujeres. We will be back for sure.Avis véridique Expedia
"Beautiful and relaxing.Perfect week."
The most beautiful spot on the island.! We would go into town for activities but then come back to our beautiful, quiet resort for the perfect sunsets and delicious dinners just steps from the water. Yoga was a wonderful plus. I would recommend this property to anyone who needs to relax and recharge their batteries, or for couples who are looking for […] a romantic get away. Very clean, very safe, very friendly. The only thing I would add is a coffee pot inthe room! Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"beautiful hotel on playa norte, would love to go back"
The hotel is on the gorgeous playa norte beach. We went a week after holy week and the hotel was incredibly quiet and tranquil. We had no problem at all getting a cama on the beach whenever we wanted one and the staff were incredibly helpful happy move any beach furniture around at your convenience or dig a hole in the sand for a parasol. The room […] was extremely clean and in keeping with the hotel calm and elegant. All in all a perfect hotel on a stunning island Lisez la suiteAvis véridique Expedia
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