Porta Faenza Hotel - Florence

Le personnel est très serviable, l'ambiance et la déco donnent à cet hôtel beaucoup de charme. Son emplacement est idéal pour accéder à pied en 5 minutes au coeur historique de Florence.

très bel hotel au charme indeniable,melangeant l'ancien et le moderne ..l'accueil est très sympathique et tout est fait pour vous aider dans vos moindres problèmes .Heureuse surprise à Florence ou tout est assez cher .De plus situation très pratique dans le centre historique et très près de la gare. Satisfaction totale pour cet établissement,qualité […] du petit déjeuner comprise. Lisez la suite

Un hôtel bien sous tout rapport, central, très propre, personnel accueillant et serviable. La chambre, pour 3 personnes, était très bien, avec une TV écran plat et une PS2 (qui n'a pas servi). Wifi gratuit (ce qui n'est pas toujours le cas dans les hôtels Italiens). La climatisation est silencieuse et efficace, appréciable en plein mois d'Aout. Le […] petit déjeuner était plus que correct. Le seul petit hic est l'absence de parking dans l'hôtel mais le réceptionniste nous a trouvé une place dans un hôtel voisin en 2mn. Bref chaudement recommandé, j'y retournerais avec plaisir. Lisez la suite

tres bon rapport qualite prix hotel simple mais parfait en propreté accueil et tres central

super surtout le jus d orange au petit déjeuner un bémol pour l'insonorisation et les chaines télés pas terribles et pas très variées personnel super sympa qui fait vraiment des efforts pour aider/conseiller

Ce client n'a pas laissé de commentaire.

Bien placé pour visite de la ville. Insistez pour rester dans cet hotel si on vous en propose un autre lors de votre arrivée à la réception.

Good location. Easy to get from the Train station and local buses. Could have used a window in the room. Hotel staff was very helpful.

very helpful staff and a convenient location (10 mins from Duomo), rooms not huge but clean and comfortable, would deffo stay again.

Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.

It was in a great location. The room was nice and had a great bathroom. The free breakfast was outstanding. The people at the desk were very nice. It was a great experience and I wouldn't hesitate to stay here again.

Ce client n'a pas laissé de commentaire.

The staff/front desk at this hotel was very friendly and accommodating. The room was a bit small, and the shower was a bit awkward. Because of the layout of the shower, every time we showered, water would get all over the floor. But we got over it. The hotel is in a great location, right in the middle of the city. I highly recommend!

Recently just visited Florence. Hotel is in a great location. Easy to walk to from Terminal if arriving by train. My husband and I arrived from Train from Rome. Was only a few blocks from station, which is great when you are hauling luggage! Easy to walk to Piazza Duomo and shopping at Piazza Del Mercato Centrale. Our room was smaller than what we had […] in Rome for the same price. We stayed at the Hotel Londra Cargill in Rome and it was AMAZING! Otherwise, it was clean and comfortable. Breakfast was alright, nothing special, but fills you up. Anyways, my flat iron would not work even with the converter, so I purchased one just a few shops down from hotel for 29,00 euros! Pretty good shopping nearby. The hotel booked for us a wine Tour in Tuscany..highly recommend doing this! Had a great time. Discovering Chianti Tour with Delicious Wine Tasting-PM (1400-1900) 45,00 euros...totally worth it. Some others from our hotel decided to go wit us and it was great. Wine was good and affordable to purchase to bring home. wabsite is castelloilpalagio.com for more info. Uffizi Gallery is worth seeing as well. Good places to eat are: Trattoria Bondi There is a difference on Via Nazionale (short walk from hotel) the sign is a picture of two little kids looking in their diapers! also Borgo Antico Ristorante on Piazza Spirito. If you enjoy steaks--a must have is the Tuscany T-bone! Hope you enjoy Firenze! Lisez la suite

The location of this hotel is amazing, you can walk anywhere and be there in minutes. We drove our POV and that was interesting finding the garage, even with GPS. But the staff was very helpful and patient with us the miliion times we called. The hotel itself is very charming. Our room was great and much bigger than I am used to in Italy. Just get there […] early for breakfast, so you have a full choice. In all I highly recommend this hotel for your stay in Florence. Lisez la suite

It's only few steps to Firenze Termini, convenience, good hotel service, just ok breakfast, free wifi cover the hotel building, close to all sightseeing spots, it's good for a budget trip for couples. BUT if u're looking for a romantic or family trip, it may not be a good choice as the neigbourhood is full of homeless, beggers ...etc, the hotel is really […] old, small room. not big enough to open my 30' luggage. BUT overall, for the price I've paid, everything is FAIR! Lisez la suite

This is a great hotel. Free wifi, clean rooms, good bathrooms, excellent breakfast, etc. No complaints, great staff.

Everything about this hotel was very nice and I have stayed at quite many hotels.. I can't understand that this is a 3 star hotel..perfect value for money

I won't go into detail about the things that were good about this place: there are too many to mention. It's just a shame the experience was slightly soured by a frosty encounter with the guy at the front desk. Though I had my EU driving licence I did not have a passport, and he became quite rude when asking me why. I lost his patience despite the fact […] that I rightly pointed out that an EU driving licence is equally legitimate. The same guy, perhaps riled by this encounter, was then bafflingly rude about the lack of WiFi connection. He simply said it wasn't working - didn't offer an apology or explanation. Shame, because the woman on the front desk the next day couldn't have been friendlier. Great hotel all in all! Lisez la suite

The room is a bit too dim. Receptionists are friendly and helpful. Very convenient location.

Nice hotel close to all major sights. Hotel staff is very friendly and helpful. Breakfast is good. Hotel decoration is nice too.

The Porta Faenza Hotel is located within easy walking distance of the train station and the major sights of Florence. The staff was helpful and made reservations for us. The room was small but comfortable- the only negative was the lack of light in the room and dim light bulbs. The breakfast buffet is really excellent: rolls, bread and cake, hard-boiled […] eggs, ham and cheese, tomatoes and fresh mozzarella, cereals, fresh fruit, juices and coffee/tea. I would certainly return again. Lisez la suite

The nicest room and everything clean, free wifi, nicest people behind the desk. Enjoyed my one nite and wish I'd stayed longer. They also recommended a lovely restaurant on the same street, Faenza St. a few doors down. Enzio and P. something. Great.

Great hotel. Very close to the station. Friendly front desk. Very helpful. Within walking distance to all attractions. At the beginning it looked like it was little isolated (around 200 feet) from main street. But later got used to it, with enough people walking around. They had DVD's that you can pick from front desk for free. Not that you would […] spend your time in front of your TV on a vacation, but it helps to feed kids. Lisez la suite

This great hotel was clean, attractive and most importantly quiet. It was a quick walk from train station and all the major places to visit. There are restaurants all around as well. I would definitely stay here again and the price was very good.

good location close to train station and downtown where all the shopping is. Staff was very friendly and helpful. breakfast was very good.

We loved this hotel. It is in a tiny alleyway, right in the center of the old part of town, close to a wonderful outdoor marketplace, shopping,restaurants tour buses, etc. Breakfast was served everyday. The hotel staff graciously answered all of our questions politely and efficiently. The room was clean and very pleasant. Because of it's central location […] it did have a lot of street noise. Lisez la suite

This hotel is close to the train termini - short cab or you could walk your baggage if you felt like it. The neighborhood is good, felt safe, and reasonably well located. The hotel is well run and the room we stayed in was clean and kept clean by staff. Hotel has various painting copies by the masters in rooms and hallways which make the hotel atmosphere […] charming and pleasant. We would not hesitate to recommend and would stay there again when in Florence. Lisez la suite

If you're looking for a non-American boutique hotel, this is it. Great location close to SMN Train station and the Central Market. Room 303 and 203? both have very nice outside verandas with table & chairs. Bathrooms are good size and separate tub & shower in these rooms. Breakfast is hearty and cappuccino machine runs most of the day! Would definitley […] stay here again. Lisez la suite

This was a great hotel. Large comfy room very close to all main attractions. Breakfast included which was great. Staff extremely helpful. Would definately stay again.

Travellers with heavy bags will adore this hotel, because it is located two blocks from the train station. There are (international store)supermarkets, restaurants and souvenir shops closeby. The must see sights are within 10 to 15 minutes of walking from the hotel. I highly recommend this hotel because it has free, fast wifi - a very welcome feature […] for people who wants to get in touch with their family regularly. Lisez la suite

Ce client n'a pas laissé de commentaire.

Great location. The room was clean but very small even by European standards. Nice flat screen TV you can only watch while standing in the corner! But if you want a clean bathroom and bed for a reasonable price its a great place. Adequate breakfast, fine coffee, friendly staff.... close to sites!

Wonderful hotel - good location - air conditioning that works well & is quiet, great breakfast - would go here again for sure!

Staff was great: found us reservation for 'La Galeria' the same day which seamed imposible. Located just couple of blocks from Train Station (SMN)

Can only say that this hotel is amazing! From check in to the comfort of the bed to the views of the city and you are only 10 mins from the main city! I spent many hours looking for the best hotel and reading review after review, ignore any bad reviews about this hotel it really is as good as reviews say. Very close to town, safe neighbourhood, spotless […] clean and the rooms are massive, you can not ask for more! Lisez la suite

Ce client n'a pas laissé de commentaire.

The hotel is wonderful! It is close to railway station and all tourist attractions! The room was very nice, cosy and having the atmosphere. The bathroom was almost a size of a room, there was a bath, shower cabin, everything! We even had a nice balcony! Breakfast was also very good - buffet... And I liked the decor of the hotel, it could be a museum […] by itself. Staff was also very friendly and smiling! Highly recommend this hotel!! Lisez la suite

The receptionist is the most informed and helpful person we have ever met. She went out of her way to make calls, check internet, book cabs, etc etc for us. This level of outservice is fantastic - one of the few Italians that actually take the time to help travelers. We want to say a big Thank You to a very helpful and classy lady receptionist. Room […] is clean and well maintained and is a 2 minute walk to the train station. Look forward to staying here again in our next trip. Lisez la suite

Ce client n'a pas laissé de commentaire.

Recently had 2 nights at Porta Faenza (2 triple rooms) Very convenient to main train station. Easy walk to all attractions. Hotel well maintained and clean and quite. Good breakfast. Staff very helpful. Definitely would stay there again.

The room was clean, well maintained and comfortanle. The location was vey central to attractions I wanted to see and to visit and very short walking distances. The hotel was quaint in it's restoration of the orginal building. Nice time.

The friendly and helpful staff along with the excellent, comfortable, and clean rooms made our overall experience at this hotel a place to remember. Convenient to train station and all local sites in a safe neighborhood. We would highly recommend this hotel.

Location great room good would reccomend

Maybe I just had a bad experience, but I'll repost what I already contributed on tripadvisor. We stayed here for 4 nights towards the end of May, and I must say it was one of the worst hotels we stayed at. First of all, our room was TINY. I am used to New York City spaces, and this hotel room was too small for me. It didn't have enough room for two […] small (I'm 5' and my husband is 5'8") people to walk around at the same time. Also, by the second day I woke up with tons of mosquito bites on me. I figured it couldn't have been from walking around the city, so we inspected the windows. We found that they were so warped that they didn't close properly. I called the front desk, and spoke to them in english, because I don't know much italian. They sent a maid up the room (not a maintenance person) who only spoke italian and thought I was complaining about the A/C unit. Finally, she called the front desk and I explained the situation, and they tell me there are no rooms available to move to. they didn't offer any type of discount, or any way to fix the problem. so, in the end I had brought some deep woods bug spray with me, so I sprayed myself every night and the area around the window. Other than my poor experience, the location was close the train station, about 15 minute walk to the main sites and 20 minutes to the river, They did give decent recommendations for restaurants. The breakfast was ok, but only one employee doing everything, so most of the time food needs to be refilled, so you have to wait around. Also, if you want cappuccino, you have to order it from that one employee. Probably if your trip is shorter, it is fine to stay at, but I thought an 4 nights was too long in such a cramped room. Lisez la suite

We loved this hotel. The people were all extremely helpful and kind. The area is quite nice - close to train and sites with lots of restaurants in walking distance. The breakfast was plentiful and fresh

Less than a 5 minute walk from train station, this hotel is easy to find, easy to get to and had a great, helpful staff. Our room was huge and pretty neat - the building this is in is very cool. It is very close to most of the attractions you'll want to see - we walked to all of them. We did have one issue the morning we were checking out. There was […] no hot water. I asked the front desk and they said it'd be fixed in 15 minutes. An hour later, it still wasn't. They wouldn't let us check out late, but offered us to use a different room after check-out time. Lisez la suite

Ce client n'a pas laissé de commentaire.

This hotel was great. The people at the front desk were so helpful - they made museum and dinner reservations for us. There was a helpful booklet full of useful information (museum hours & prices, restaurant recommendations, etc). The breakfast was good and the room was clean! I would absolutely stay here again!