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Situation
À Overland Park, Sheraton Overland Park Hotel at the Convention Center se trouve en banlieue, tout près de Overland Park Convention Center, Towne Center Plaza et Corporate Woods. Nerman Museum of Contemporary Art et Oak Park Mall se trouvent également à proximité.
Caractéristiques de l'établissement
Sheraton Overland Park Hotel at the Convention Center possède une piscine couverte, un bain à remous et une salle de fitness ouverte 24 heures sur 24. L'accès gratuit à Internet haut débit avec ou sans fil est disponible dans les espaces communs ; de plus, un poste informatique se trouve sur place. De plus, cet hôtel 3,5 étoiles propose diverses prestations intéressantes, dont un centre d'affaires ouvert 24 heures sur 24, un service de location de limousine/berline de luxe et un équipement audiovisuel. Pour vous restaurer, cet hôtel très pratique pour les voyages d'affaires propose un restaurant. L'établissement propose une boutique de souvenirs/un kiosque à journaux, du café dans le hall et des journaux gratuits dans le hall. Le parking en libre service est gratuit. Il s'agit d'un établissement non-fumeur.
Chambres
Les 412 chambres de l'établissement Sheraton Overland Park Hotel at the Convention Center sont climatisées et comprennent une cafetière ou une bouilloire à thé et un fer à repasser/planche à repasser. Vous bénéficiez d'un accès à Internet haut débit avec ou sans fil depuis votre chambre (prestation en supplément). La télévision propose des chaînes par câble et des films payants. De plus, un bureau et une ligne téléphonique multiple avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comptent un ensemble douche/baignoire et des articles de toilette gratuits. Les chambres ont également un radio-réveil et un service de départ électronique. Un réfrigérateur, une literie hypoallergénique et du linge de lit/serviettes de bain supplémentaires sont disponibles sur demande.
Avis d'un client Hotels.com envoyé le 16 juil. 2012
Ce client n'a pas laissé de commentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Établissement vert/durable - Certification de degré 3
Cet établissement participe au programme de certification indépendant par des tiers : Green Key Eco-Rating Program. Ce programme de certification par des tiers évalue l'impact de l'établissement sur une ou plusieurs des catégories suivantes : l'environnement, la communauté, le patrimoine culturel et l'économie locale. Les pratiques touristiques durables de cet établissement ont été évaluées de façon objective par un vérificateur extérieur à ce programme de certification.
Restaurant sur place - Ce restaurant propose des spécialités de la cuisine du Sud des États-Unis et sert le petit déjeuner, le déjeuner et le dîner. Vous pouvez profiter d'un moment de détente en prenant un verre au bar.
Un service en chambre (horaires limités) est disponible.
Une piscine couverte et un bain à remous se trouvent sur place. Les infrastructures de loisir incluent également une salle de fitness ouverte 24 heures sur 24.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Don't Stay Here!!"
The front desk couldn't check a single one of my 9 guests in without issues. I received a call for everyone one of them. I had a cc on file to pay all charges for the 5 rooms, yet they charged 6 other cards for the stays in addition to mine. How embarrassing in front of my staff. NEVER AGAIN.Avis véridique Hotels.com
"Business"
Older but solid clean accommodationsAvis véridique Hotels.com
"nice place in overland park"
the location would be better for business, but the accommodations were very good for anyoneAvis véridique Hotels.com
"Great escape from the snow!"
It was a very nice hotel. We paid extra for the private floors and club lounge. It was worth the money! Our room could have been a bit more comfy but was nice. The room service was timely and very good and reasonable. We live local and was getting away from the snow! The staff was VERY nice and helpful!Avis véridique Hotels.com
"first experience"
We were booked into the wrong room. We were charged for a club level stay with breakfast buffet. however, we were booked in the wrong room. Were told that their accounting office would contact me on Monday. No contact yet.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Nice Hotel"
The staff was super friendly. The room we stayed in was a double queen on 10th floor. The room was clean although small, carpet could be cleaner. Hotel seemed full but we never had to wait very long for the elevator. The staff accommodated our every need and helped with picking out many restaurants. I will be back.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Live Well Expo"
We were attending the convention center and even though we live in town we stayed at the Sheraton,. We come here on occasion as our little Staycation and are never disappointed. The only place to stay in Overland ParkAvis véridique Hotels.com
"Great view! Really?"
We have stayed at the Overland Park Sheraton a dozen times or so over the last few years. After a Thanksgiving dinner and football game at a family party we checked in (for three nights) sometime after 10:00 PM. We asked if our view was to the north or south, but did not get much of a response from the desk staff. Bags were delivered to the room and […] I met my son at the hotel bar for a nightcap (great service from the bartender!). Didn't open the blinds unti the next morning, but when I did we had an excellent view of a concrete wall and some maintenance equipment. * So much for the nice view requested. My wife spoke the front desk and they moved us to the ninth floor with an apology. Maybe the night staff at the front desk was having a bad day? Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great Hotel"
This hotel was very well kept with friendly service.Avis véridique Hotels.com
"Great Service"
They upgraded us to the Club Suite for free.Avis véridique Hotels.com
"Great!"
This hotel was by far one if the best places we stayed for the money. Clean, comfortable and very friendly. We spent alittle more and got the breakfast buffet and free wifi and parking. It's worth the upgrade. Breakfast was great. We look forward to staying there again.Avis véridique Hotels.com
"close to my daughter's home"
Very pleased with our hotel experience. Would stay there again in a heartbeat.Avis véridique Hotels.com
"Very clean and pet friendly"
Easy check in and out. Very clean. Beds smelled like bleach, sheets stiff and uncomfortable. Had 2 queens, and suppose to be a king. Beds just very hard . Very pet friendly.Avis véridique Hotels.com
"best value in kansas city"
Was on a road trip from Nashville to Denver and needed a place to crash halfway - this was the perfect place - clean, comfortable, great facilities, and a great value.Avis véridique Hotels.com
Lovely lobby area and dining. Convenient parking. Very nice amenities.Avis véridique Hotels.com
Perfection!Avis véridique Hotels.com
"Good for an Overland Park stay"
Hotel was very nice, updated. Convenient to shopping at Town Center shopping, Interstate access and fairly close to OakPark mall. The bed was comfortable with the exception of some extremely long pillows on our king mattress - kind of odd, but fine. Our "Club" level room included breakfast and evening appetizers which was a nice side benefit. Wi-Fi […] was kind of clunky to set up and was supposed to be free since we were on the "Club" level. We ended up getting charged for it and had to go through quite a process to get the charge refunded. Oh - definitely know that the walls are SUPER THIN. We could hear... well, a lot from our neighbors! Lisez la suiteAvis véridique Expedia
"Best in Overland Park"
We enjoyed our evening escape at the Sheraton Overland Park. I've stayed at this hotel several times before and each time the accomadations were perfect. The hotel is large enough to have many more services and activities the smaller hotels don't.Avis véridique Hotels.com
"Beautiful Hotel"
Beautiful Hotel, Great Breakfast Buffet!Avis véridique Hotels.com
the only reason we selected this hotel was for the patio & the firepits. We were so looking forward to doing nothing but sitting & relaxing by the firepits... to our disliking they only have the firepits open in the summe... which makes no sense... who wants a fire when it's 100+ degrees outside??? the website doesn't disclose that these features are […] only avail in the summer... so very disapointed in that fact... but overall hotels.com took care of me so I can't complain... Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"In town/local guest"
From check in .... to our room .... to room service, it was a very pleasant experience. Front desk was friendly, room (club level) was clean, comfortable and spacious, and the room service was timely and delicious.Avis véridique Hotels.com
"Front Desk"
The woman who checked me in and got me settled was a bit odd and at times intrusive about my personal reasons for staying there. Although the service was great for the rest of the night, had a very nice gentlemen bring my wine glasses right away.Avis véridique Hotels.com
Réponse de la part de Sheraton Overland Park Hotel at the Convention Center Thank you for your feedback, I was pleased to read that you connected with a few of our team members. However, I would to apologize for being intrusive when inquiring about the reason for your stay. As we truly care about guests, we are always looking for ways to personalize our guest’s stays. By inquiring about the reason for your stay with us, we are looking for opportunities to provide you with information that may need to make your stay with us even better. I am confident that my team, was only looking to exceed your expectations. We are looking forward to you next stay with us, and I hope that we will be able to personalize this one too. Thank you again for choosing the Sheraton Overland Park Hotel.
"Great location, very clean, and friendly staff!"
Would definitely stay there again.Avis véridique Hotels.com
Réponse de la part de Sheraton Overland Park Hotel at the Convention Center Thank you for your great comments. Everyone on our team takes pride in delivering the best guest experience, from the arrival experience to the cleanliness of our hotel. I will be sure that your feedback is passed onto the team, and they are thanked for making your stay memorable. We are excited for your next stay, and another opportunity to deliver on our promise to exceed your expectations.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great"
Great hotel, great stay. Anybody who complains about this place can't be pleased, seriously.Avis véridique Hotels.com
Réponse de la part de Sheraton Overland Park Hotel at the Convention Center Thank you for you wonderful comments. I was pleased to see that you enjoyed our beautiful hotel and the experience you had too. Our team takes pride in exceeding our guest’s expectations. I do hope that you come stay with us again soon, and have another wonderful experience with us.
Upon check in, we were expecting a room with a king bed which is what I thought I had selected when booking on line. However the hotel showed it was a double queen. They said no king bed rooms were available. Overall the room was clean and the beds very comfortable. However there was a used washcloth left hanging at the top of the shower curtain in […] the bathroom, the clock radio had no time on it, and the TV would not come on. Engineering did come to fix the TV while we were out of the room the next morning. However that next night the cable reception for watching the baseball game was so bad, we gave up and turned it off. Since this is a convention hotel, an inroom charge for wireless internet seems out of order. We never ended up using it but it was on the bill. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Sheraton Overland Park Hotel at the Convention Center Thank you for taking the time to provide us with feedback from your recent stay with us. We review our guest’s comments daily with our Operations Team, so please be assured that your feedback has been shared. Also as a convention hotel, we offer a more robust solution with bandwidth management to ensure a stable "satisfactory internet service". This “business grade” level of High Speed Internet, is a high quality network that is both managed and monitored 24/7 for both quality and bandwidth. Without this high quality network our guests are not guaranteed the best internet experience. However we do offer a complimentary network in our Sheraton Link, located in our lobby. I do hope that you will be able to enjoy this wonderful amenity on your next visit.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Business Owners and Conference attendees welcome."
Employees except for Valet and Night audit require a customer service course.Avis véridique Expedia
"Easy process"
Easy check in and everything else.Avis véridique Hotels.com
"Beautiful Hotel, TERRIBLE beds"
My husband and I stayed here for 2 nights to celebrate our anniversary. We splurged for the "club level" room to make sure our stay was as good as possible. To our dismay, the bed was hard as a rock! My husband joked that he felt like he'd slept on the floor. I feel like this is a deal-breaker when paying a premium for hotel accommodations.Avis véridique Hotels.com
"NOT SO MUCH"
Well i requested a king bed, got 2 queens, carpet going into the bathroom is frayed and missing, strings laying in doorway, shower curtain had 3 hooks NOT hooked, i had to bend them and put curtain back up, Room is VERY NOISEY, could hear tennant next doors conversation at midnight :( NOT good, door slamming in hall was HORRIBLY LOUD , like NO BUMMERs […] and EXTREMELY LOUD, when guests next door came in my bed wall would actually wiggle my pillow, UNREAL its the most i have ever spent on a room and was HORRIBLE sleeping arrangements. will probably NEVER stay at a Sheraton again. Lisez la suiteAvis véridique Expedia
"clean and convenient"
The hotel was clean and convenient. with only one elevator from the parking level, there were some longer waits to get to the lobby, where you then had to take a separate elevator to get to your room. Biggest disappointment was YOUR website that asked me room preferences and confirmed a king smoking when the entire property was non-smoking. Felt misled […] as soon as we checked in. Lisez la suiteAvis véridique Hotels.com
"Overall Great Stay"
Overall great stay. Only con was that I could hear the people in the next room singing in the shower and using the bathroom.Avis véridique Hotels.com
"Disappointing"
The rooms had very thin walls and it was difficult to get my children asleep even after 10pm due to excessive hallway noise. Bedding was also very noisy. The pool was not very clean and it was OVERLY chlorinated!!Avis véridique Expedia
"overall great experience"
everything was great except the parking. there was an event that took up all the hotel parking, and we were forced to valet....Avis véridique Hotels.com
"Love this Hotel and Location"
The hotel was really nice. Service was great. The location was close to a lot of places we patronize, but not to the point of being too busy nor crowded.Avis véridique Hotels.com
Pool was not available and Hotel was charging for wireless.Avis véridique Hotels.com
"Family Reunion!"
This hotel was amazing! It was beautiful, comfortable, classy, super clean, and accommodating. The club level was great and my family was truly impressed. The staff was fabulous, the food was awesome and the drinks were reasonably priced. We stayed 3 nights and I did not want to leave. I now have a new hotel that I will search for when I am traveling […] with my family. We had a family reunion and every one of them greeted us at that hotel and partied with us there as well. Everyone fell in love with the Sheraton. Fatima J. Lisez la suiteAvis véridique Expedia
Awsome hotel, very clean, and great amenities for a good price.Avis véridique Hotels.com
Réponse de la part de Sheraton Overland Park Hotel at the Convention Center Thank you for your great comments!! I was happy to read that during your stay you will able to take full advantage of the all of the wonderful amenities the Sheraton Overland Park Hotel has to offer. We are continue upgrading our property, with our Sheraton Fitness Center and Sheraton Club Level to exceed our guest’s expectations. I am sure that you next stay will be as special as your last.
Suburban hotel in good condition. Very close to extensive shopping - everything nearby requires a car to access. Bed was comfortable but a bit on the firm side.Avis véridique Hotels.com
Réponse de la part de Sheraton Overland Park Hotel at the Convention Center Thank you for your feedback, I was pleased to read that you enjoyed your experience with us and a great night sleep on our Signature Sheraton Sweet Sleeper Bed. I was also happy that you had some free time, and were able to get some shopping done. As you mentioned there are many great stores located just up the road from us. Furthermore as we know that not every guest will have access to a vehicle, we do offer a complimentary shuttle (with in 5 mile radius, Monday – Friday) for our guest to use. I hope that on your next stay you will be able to take advantage of this great amenity.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great Hotel located on the highway"
Fantastic Hotel with free parking. Easy to find right off highway. Very Clean. Seemed like the Hotel was pretty new.Avis véridique Hotels.com
Réponse de la part de Sheraton Overland Park Hotel at the Convention Center Thank you for your feedback. It's always nice to hear comments about our location, cleanliness, and free parking. Safe Travels
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