Avis d'un client Hotels.com envoyé le 27 janv. 2013
Ce client n'a pas laissé de commentaires.
"en périphérie"Avis d'un client Hotels.com envoyé le 2 nov. 2012
pas mal pour quelques nuits
"Facile à localiser"Avis d'un client Hotels.com envoyé le 18 août 2012
Bonne impression
"Loin de la ville de Saint Louis"Avis d'un client Hotels.com envoyé le 10 août 2012
Hotel fournissant de bonnes prestations
"Proche de st louis missouri usa"Avis d'un client Hotels.com envoyé le 27 juil. 2012
L’Amérique du Nord est un pays que j'aime et il y a beaucoup de chose à voir et à faire.Nous avons passé des vacances formidables.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
This hotel has a smoke-free policy.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Le petit déjeuner (buffet) est disponible en supplément.
L'établissement Renaissance St. Louis Grand Hotel possède un restaurant servant uniquement le petit déjeuner.
Un service en chambre (horaires limités) est disponible.
Une piscine couverte et un bain à remous se trouvent sur place. Les infrastructures de loisir incluent également un centre de remise en forme.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"great location"
Hotel was in a great location. Only bad thing was the noise of the elevators and people in the halls.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Enjoy the stay"
It is a friendly and magnificent hotel. Great location.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"I expected so much more!"
The staff in the pool area was very rude and not helpful at all. There is a parking garage NOT FREE, it is an additional $12/night. I really thought that there would be so much more offered to guests. Not even a continental breakfast. Just really not what I expected in a hotel of this calibur!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Close to Busch Stadium"
Good but parking is a pain if you do not valet.Avis véridique Hotels.com
Pillows were not the best you had to use two pillows to try and get any comfort. They looked good but as soon as you put your head down they flattened out to nothging.Avis véridique Hotels.com
"Walking distance to everything/ great service"
At my stay I was able communicate with no hassle. The location is walking distance from many things to do.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"St Louis trip"
I didn't leave the hotel while on my business trip, so I can't really address the surrounding neighborhood. Staff were pleasant and helpful. Food was good. The bed was very comfortable and the room seemed clean and well maintained.Avis véridique Hotels.com
"Excellent Service"
This hotel had excellent service with friendly staff and an overall welcoming feel about it. The only negative aspects of our stay there was the lack of a good view from our room, and the size of the room, which could have used a microwave for all the leftovers we had from the great restaurants in the Downtown St. Louis area. Other than these small […] issues, it was an excellent experience. I will definitely consider the Renaissance Grand Hotel next time I want to watch the Cardinals in Busch Stadium (which is less than 10 blocks away, I might add). Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great place to stay!"
I have ready booked reservations for this hotel for an upcoming ball game. It is reasonably priced, great location, clean rooms!! I have no complaintsAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"price of a 2 1/2 star for a 4 star hotel."
was nice would stay again. only knock on hotel is the pool is small.Avis véridique Hotels.com
"Loved the Showers"
It was a great place and they had 7 foot showers. The hot tub at the pool was a little to hot, but other than that it was great. Go Cards...Avis véridique Hotels.com
"Grand Old Hotel"
Room was small but comfortable. Bathroom was huge! Staff was accommodating getting us a room with 2 beds (for 4 ppl) instead of the one bed room the site put us in. Parking garage was full and no other option was given by the attendant waving me off, yet they still put a self-park charge on the bill. The charge was removed without issue at checkout. […] Our view consisted of a couple of windows looking out at the rest of the hotel which had not been cleaned on the outside for months. Lisez la suiteAvis véridique Hotels.com
"Just okay"
The hotel is beautiful, the staff is nice. The room was just okay. My spouse compared the room to a motel. I'm not sure if we would stay again.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Hotel stay in St. Louis"
Great value, room, parking and breakfast.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"convenient downtown location"
It was a nice place to stay. My HUGE complaint would be that the hotel was not accommodating to warm a baby bottle or baby food. Something about liability----sadly, we had to eat our meals at restaurants which were not at the hotel.Avis véridique Hotels.com
"Upset"
We were very unhappy with our stay.Avis véridique Hotels.com
"Nice, but needs work."
We stayed in an Executive Suite, which was more than enough room for us and our 17 year old son on a spring break college tour. The hotel was near Pi (pizza even grown-ups will like) and Local Harvest, a must-try St. Louis restaurant. Our room was quiet and comfortable but needed updating and additional outlets. And despite the fact that our bathroom […] was huge, it lacked surface space for hair dryer and our toiletries. We had to call to get bedding for the pull-out bed and later a staff member called to see if we got it. Attentive or odd? This gets a B. Lisez la suiteAvis véridique Hotels.com
"Nice"
This was a wonderful place to be stuck in during a winter storm. I had no idea the weather was going to be so bad, the hotel made everything inviting while I was stuck.Avis véridique Hotels.com
"It All"
My stay was for four days and I had everything I needed. Staff kept asking what could they do for me, all was perfect.Avis véridique Hotels.com
"Lots of positives and 2 negatives!!"
We visited the renassiance grand hotel on our family weekend vacation to St. Louis. The hotel staff were great , very friendly. The housekeeping person who came to our room did an excellent job. My children were thrilled with how the housekeeper put the blankets and pillow pets on the bed. Breakfast had a great variety but you will want to make sure […] it is included in your hotel stay. It cost for myself 2 children and my husband $58 for breakfast, luckily we had it included in hotel price. Pool is nice but smaller than most hotels we stay at. The room was comfortable but seemed small to have 2 full beds, a desk, a entertainment center, a chair and 2 end tables. Bathroom was very spacious, and completely clean. Negatives the bathroom door did not latch nor lock. The pillows were fluffy and comfortable for about 3 minutes. Then the pillows were completely flat and uncomfortable. I would recommend taking your own pillows. Overall great hotel !! Lisez la suiteAvis véridique Hotels.com
"Loved this hotel"
This hotel is beautiful. The rooms are a tad small but nice and clean...I've never seen a cleaner hotel bathroom before,everything's sparkling white. Also loved the breakfast buffet...good variety, great food. The staff was also fantastic, from the front desk to the restaurant. I would definitely stay here again!aAvis véridique Hotels.com
"4 Star?"
The rooms were tiny, beds not as comfortable as expected, and TV was old n small...service was exceptional and hotel was nice....wish rooms were worth half what I paid!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"No mattress."
We booked a double bed room. We checked in and when we opened the door to the room it was one king in a room not much bigger that a broom closet. Went back down to the front desk and they said they were out of double rooms but they had a hospitality suite. Got switched over and went to the room. It was a nice sized room but no beds. It had a Murphy […] bed on the wall and a couch that made out into a bed. There were 3 of us. Me, my son, and my brother. The front desk brought us a roll away bed so we were good. We went out for our days events and when we got back to go to bed my brother went to make out the couch and it had NO MATRESS. No MATRESS!!!! How does a hotel rent out a room without a MATRESS. Call the front desk and they have no other roll away beds or a MATRESS. They offered for us to move rooms again and I refused. My brother slept on the floor. The hotel did comp the room but it wasn't worth the headaches. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Walking distance of sights we wanted to visit/"
Everything was first class.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Very pleased"
I was very pleased with out stay. The staff was very attentive and helpful with everything. The only things I didn't like we're the rooms were a little crowded, no safes in the rooms and not a whole lot of lights in the room. I would stay there again. Had bad experience at the restaurant located in the hotel thoughAvis véridique Hotels.com
"Awesome!"
Such a beautiful place! Door lock didnt work and staff came ASAP to fix it! Wonderful customer service.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"great location"
Location of the hotel was great, but the rooms are a bit outdated especially the tv. They are still using tv from the 80 snd 90's.Avis véridique Hotels.com
"Great Stay!"
2nd time staying here. Hotel is beautiful. Exceptional Customer Service. Very clean. Comfortable beds and pillows. The bathrooms are very big. Restaurant is nice as well. There is also a startbucks (always a plus!)Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"great for downtown"
Great location for downtown activities. Lots to do. Restauranys close.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"In the Heart of the City"
I thouroughly enjoyed my stay at the hotel. The room was extremely comfortable and nicely styled. If I had one challenge, it would be that the hotel is not connected to the parking garage. That, however, is little incomparison to the excellent service I received.Avis véridique Hotels.com
"Friendly staff"
The staff was great. They took care of everything right away.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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