"4 jours merveilleux"Avis d'un client Hotels.com envoyé le 31 déc. 2012
Notre séjour était parfait, il y avait toujours des petites choses d organisées dans l hôtel : photos, tournoi de Ping pong, de volley, spectacle. Le petit plus du matin : prendre un café, tisane ou thé en terrasse à n importe quelle heure. J avais peur de m ennuyer et tout compte fait j y serai bien restée plus longtemps. Tout est beau : les jardins, le buffet , la deco, les lustres mais ce que j aime le plus sont les tableaux qui décorent tout l hôtel.
"tres bon hotel en general"Avis d'un client Hotels.com envoyé le 19 août 2012
tres bon sejour seul petit regret l eau chaude s'est faite rare, et le tarif éxagéré.personnel de l'hotel tres agreable sauf a la boutique.restaurant sea scape excellent accueil excellent service et excellent repas, n'hésiter pas!!
Avis d'un client Hotels.com envoyé le 7 août 2012
Ce client n'a pas laissé de commentaires.
"Rien à dire"Avis d'un client Hotels.com envoyé le 3 mai 2012
Si vous êtes ici pour vous relaxer et profiter du soleil, de la mer et de piscine c'est pour vous. Le personel est disponible, sympthique, souriant,... Les boissons sont à volonté et la nourriture est franchement plus que correcte est variée. Nous y sommes allé à 12 et franchement, on a cherché et on a pas trouvé de défaut.
""Evalué par Bruno C de "Beauvais" le 27 mars 2012
hotel propre , et le personnel très accueillant . Petit déjeuné extra.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Buffet Caribe - Ce restaurant buffet en bord de piscine sert le petit déjeuner, le déjeuner et le dîner. Vous pouvez profiter d'un moment de détente en prenant un verre au bar.
La Brisa - Ce restaurant gastronomique en bord de plage sert le petit déjeuner, le déjeuner et le dîner. Vous pouvez profiter d'un moment de détente en prenant un verre au bar. Réservation obligatoire.
Chez Gourtmet - Ce restaurant gastronomique sert le dîner. Réservation obligatoire.
El Coral at Palace Deluxe - Surplombant l'océan et la piscine, ce restaurant à thème sert le dîner. Vous pouvez profiter d'un moment de détente en prenant un verre au bar. Réservation obligatoire. Certains repas ne sont pas servis tous les jours.
Santa Fe at Palace Deluxe - Surplombant l'océan et la piscine, ce restaurant à thème sert le dîner. Vous pouvez profiter d'un moment de détente en prenant un verre au bar. Réservation obligatoire. Certains repas ne sont pas servis tous les jours.
Vous pouvez vous détendre autour d'une partie de golf et profiter des autres structures de loisir, dont un parc aquatique et un centre de remise en forme. Les infrastructures de loisir incluent également une piscine extérieure.
Les clients de moins de 16 ans ne sont pas admis dans le centre de remise en forme.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Idéal pour les couples sans enfants"
Accueil de qualité, confort et nourriture excellente. on peut seulement regretter le manque de wifi inclus, la difficulté de réserver un restaurant et le coût trop élevé du parcours de golf même avec le voucher. C'est très bien pour une semaine de repos.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Wonderful Family Time"
This hotel is really Nice....the. Service is Exellent, rooms are clean and spacious, there is a huge variety of food to choose from whether you eat at the buffet or a la carte restaurants....although the entertainment activities are very limited at this resort...there is plenty to do at the other resort from the same chain if hotels....the auditorium […] at the Barcelo Deluxe resort is huge and very nice...overall our experience was awesome!!!... We will definitely go back to this hotel!!!!' Lisez la suiteAvis véridique Hotels.com
"Nice place to stay, good but not amazing"
The resort is very nice and relaxing. The hotel personnel are very nice and helpful. However, the buffet is not that great. On the other hand, certain restaurants are really good. So, make sure to reserve restaurants as soon as possible. The room is spacious and neat. However, I wish the bathroom was just slightly cleaner.Avis véridique Hotels.com
"Not bad, but not 5star"
The stay was nice, service was as good as expected. Beach was excellent, pools are wonderful. Staff all spoke some English which made it easier, because I only speak a little Spanish at best. The food........well...Could have been better.Avis véridique Hotels.com
not badAvis véridique Hotels.com
"Eh...."
I should first disclose that my husband is a picky food and drinks guy. Grounds: gorgeous, very well kept Beach: had organic beach debris, lots of loungers available. downside: no beach bar so you had to go to the nearest pool for drinks Room: we got an ocean view king on the ground floor and loved it. our "yard" had 2 loungers that we used everyday […] to soak up the sun Pool: never an empty lounger on the adult side but we discovered the pool at the spa for "hydrotherapy" and it was a gem! We got prime location that was never full or with kids. Drinks: first there was no scotch and my husband only drinks scotch and beer. He had to settle for whiskey but was not happy about it. The cocktails I tried were really really sweet. And they are served in the flimsiest plastic cups. bring your own cup with lid and straw! Food: The buffets are all pretty similar. Food was ok. it would almost always be cold by the time you got back to your table. Restaurants were ok as well. menus were hard to understand since they were in 3 or 4 languages. We liked the Japanese restaurant best. And you have to make reservations every night otherwise you couldn't get a spot at any of their 9 restaurants. That was super annoying since you go on vacation to relax not keep strict schedules. Overall, we would not go back or even do another all inclusive. Lisez la suiteAvis véridique Hotels.com
"MSG Food and Boring Place"
We were in the Adults Only - All included, where beach is the best. Noise from motor boats, tourist's boats and helicopters could be annoying. The rest is average or poor compared with similar hotels and for the price. Drinks and house wines are very low quality, but hotel offers better for extra charge. Food offer is not great. The biggest problem […] is use of MSG and very salty food. Service is not friendly and we had to fight for clean towels every day. Entertainment is not great as well. No Caribbean live music or dancing place only amateurish performance. All in all we do not recommend this hotel. Lisez la suiteAvis véridique Expedia
"gteat staff is why ill go back"
i arrived on a westjet buddy pass i did not have a room booked so i paniced the lady behind counter let me use her phone i called expedia and in 5 min had a great room 104 cost all inclusive per night wow what service the guys at front of hotel where polite and awesomeAvis véridique Expedia
"Would go again"
The hotel was very clean and very nice. We found the food to be not the greatest when we got there, but it got better over time. Try the buffet lunch at the Santa Fe steakhouse and also at La Brisa (adults only) which are both better than the other main buffet places. The specialty restaurants were fun and had better food too. The beach and pools were […] fantastic. Lisez la suiteAvis véridique Expedia
"Loved it..food,drinks,sun,relax ..repeat"
We travel a lot and this hotel ranks at the top of our list.. Great location, employees, club,casino, and bars. Very relaxing. We didn't leave the resort and enjoyed just using the amenities that was offered. Wifi was not free but reasonable priced. Good food .. Loved the quality of the seafood (large shrimp, lobster, salmon) on a buffet was amazin […] g. Lisez la suiteAvis véridique Expedia
"NA"
gorgeous hotel, but some of the staff are just really rudeAvis véridique Expedia
"Would not recommend"
Beautiful pool, but it needs to be heated to enjoy it. The staff was not that friendly, particularly in their restaurants. The food was very disappointing. The menu was difficult to read & very often was different from what you were served - and not tasty. I expected all-inclusive to include drinks with dinner but the only options were white or red. […] If you wanted to order off a wine list, that would be an extra charge. Most of the staff doesn't speak English. Grounds are immaculate, room was comfortable & clean. They require reservations for dinner - no idea why - just created a hassle. Would not go back. Lisez la suiteAvis véridique Expedia
"not for adults only but maybe a family"
The beach on the adults only side was nice but the beach on the main side of the main side of the resort was rocky. Food was excellent on the main side and quite gross on the adult side. If you choose to go you will do what we did and spend a lot of time on the train gpong back and forth. Oh and they don't have aweet and sour mix ao many drinks that […] we wanted were not made correctly. It took us about 4 days to find a drink we liled. Miami Vice qas our safe bet. Club Premium was nice, with much better customer service than the front desk. All and all not a horrible hotel but for an adult trip not my top pick. However the parks for children on the resort did look pretty fun. Lisez la suiteAvis véridique Expedia
"Great Beach destination"
The rooms were clean but dated. The food was fair but could always fine something pleasing. The language barrier was evident. The Michael Jackson show was great. The beach was well kept and awesome for beach walks.Avis véridique Expedia
"Fun at Barcelo Bavaro Beach"
Stayed in Adults Only side, but an easy walk (or train ride) to Palace Deluxe, where most of the restaurants, bars and disco are located. Beaches are BEAUTIFUL! Pools are also fantastic, although the PD side has large pools (but also kids). AO rooms are recently refurbished and are OK, but we weren't there to stay in the room. Buffet food was average, […] but some of the included restaurants are much better. Disco was awesome! Also have Strikers Sports Bar with 24hr buffet and several TV's with all the sports. Watched the Ravens topple the Broncos on their big screen TV (with theater seating). The Grand Theater in PD has some great shows; AO has a smaller theater but also good shows. Excursions were lots of fun (check out El Gringo on the beach, just off the resort, for a great snorkling trip for $30 USD). Be prepared to fend of merchants on all excursions, and bring some money for tips. Lisez la suiteAvis véridique Expedia
"great hotel at a great value"
just got back from a 5-night stay and it was amazing. we had the premium package, so all meals even at the nice restaurants, were free as were all drinks alcoholic and non-alcoholic. the room was clean and tidy and the maids cleaned them thoroughly each day. the resort was beautiful, large, and modern. the staff was friendly and helpful, and mostly […] understood English. the rest of the resort is a short walk or trolley ride away, where there were additional restaurants, stores, pools, stages. i would definitely recommend this hotel for others! Lisez la suiteAvis véridique Expedia
"Great Experience"
Such a relaxing experience! The beach and pool areas were amazing. White sand and clear blue waters. The staff was friendly and engaging. English is not their first language, but we were able to communicate well enough to meet all of our needs (some language barrier should be expected by anyone who travels to a foreign-speaking country). Our only […] incident of poor service came at the reservations-only restaurant Chez Gourmet with extremely slow service. I've seen other reviewers remark that things move slower on "island time". The food was better than I was expecting for an all-inclusive deal. And there were plenty of options to choose from. The drinks were great with attentive bartenders. The room was great! Clean and comfortable, with a glass sliding door opening to a view of the beach (30 feet from the sand!!!) Housekeeping kept the room clean, with fresh sheets and towels, along with a constantly restocked minibar. Overall a great experience, and I would highly recommend! Lisez la suiteAvis véridique Expedia
"good family get away..."
food was just ok...Not a complete array of cable services...Avis véridique Expedia
"Very Large Hotel/Resort Type of Area"
Upon check-in to the Adults Only hotel, we were told that our reservations were changed to the partner hotel because they accidentally overbooked. However they did upgrade us to a Jr. Suite which was extremely nice. The food wasn't the best but the Sports Bar had shrimp and steak tips everyday and both were fairly decent. The pools are massive and gorgeous […] and the bartenders were not stingy with the alcohol. The only downside to our trip was that the front desk staff were not very friendly and they never sent anyone to fix the phone in our room or give us a do not disturb sign so we got woke up early every morning by housekeeping. Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Very good, but..."
Hotel is very great, but... Internet service is not free!Avis véridique Expedia
"Not necessarily "all inclusive""
This is a big resort facility. We are flustrated during our first one or two days because we do not know how to use each restaurant or facility and where it is, virtually no explanation being provided at the time of check-in or thereafter. In addition, we could not enjoy French or Japanese restaurant, nor room services without additional charges. Itarian […] restraunt was full of reservation. Even with additional charges, the room sevices were too late to be served (only two sandwiches took more than one hour!) If you dare to go there, you would need in-advance research before going to maximize your benefit. You need a reservation before 16:00 for almost all restaurants. The sea was beautiful and common facilites are well maintained. There are many type of activities you can enjoy with additional charges. Therefore, you should reserve your budget for such activities. Lisez la suiteAvis véridique Expedia
"New Years at the Bavaro Beach Adults Pulnta Cana"
We enjoyed our stay very much. There were no line ups or waiting anywhere. Very pleasant staff. I will critic the bathroom, it needs desperately to be updated. Remove the stained tub, add a walk in shower as it is safer. Linen was clean and fresh. The bed was comfortable as well. Please improve the quality. Of tv programs, the choice was horrendous […] . Lisez la suiteAvis véridique Expedia
"Great hotel big problem with the food and water"
I heard about the bad food before we booked this hotel but disregaurded it because it seemed people were saying that about all the hotels in Punta Cana area. Loved everything about the hotel and area but the food and the water (thier bottled water comes from the Dominican Republic) No other choice. Many people felt sick with loose stools by the 3rd […] day of the trip. Lisez la suiteAvis véridique Expedia
"Nice hotel and Beautif beach"
I paid for adult only section and I was sent to non-adult section. I did not know what happened; I was told that there was no room available in the adult section. I could not call Expedia from my cell phone. The hotel was beautiful but the staff was not helpful at all. I did not know the reason why I was sent to non-adult section. There was a problem […] with my room, they promised me another room when I went to ask for that room, and they said no other room was available. I did not want to get upset on the New Year after I spent so much money to get a good time. I really was disappointed! But it was holiday time and I was able to rest for a couple days! Lisez la suiteAvis véridique Expedia
"Great hotel"
Overall the resort was very nice and also huge. The staff was welcoming and nice but things were done slower than what we are used to. Either way we were very pleased with their cleanliness, friendliness, and the beautiful landscape.Avis véridique Expedia
"Great deal for families"
Hotel grounds were noticeably clean and well manicured. It was much bigger than we expected. Pools, restaurant options, coffee/cigar lounge, game room, gym, spa, activities, etc keeps you busy, entertained, and gives you no reason to step out of the resort. This was our first experience with an all-inclusive and we weren't expecting much fr the restaurants--we […] were right. Food is not terrible but it's also not good. Our room was oceanfront, jr suite. Spacious, clean, well ventilated and with a jacuzzi in the balcony ++++. We were amazed with the many different activities throughout the hotel and throughout the hotel. We booked on the adults side but they were overbooked and "upgraded" us which gave us access to the whole property. This was also a huge bonus. If I had to choose one, I'd choose the adult side. There are LOTS of kids on the main property. I must bring up the casino--especially since we spent every night we were there in there. The service SUCKS. The dealers are the unfriendliest EVER encountered (& I've been to many, in diff countries). Casino is def rigged..I read about he warnings but didn't heed. Nonetheless a casino is a casino & gamblers will find their way inside. I enjoyed my company and that's what matters, I guess. But you've been warned ;) Overall, I would highly recommend this hotel for families. It is a great deal with equally great amenities. I would return with the family but not with my spouse alone. Lisez la suiteAvis véridique Expedia
"Very bad hotel"
Bad hotel bad experience not worth the money food wasnt so good service was slow and the room was not like in the pictures please do not stay here you will regret it i promiseAvis véridique Expedia
"Nice facilities and staff but awful food and drink"
The hotel is beautiful and the facilities are new and top notch. It's a lovely place on paper. The execution just isn't there. I stayed for 3 and a half days, and the only meals I enjoyed were eggs and one of the dinners at the restaurants. I'm not sure why the food was this bad, but it really put a damper on the trip. Also, the cocktails were pretty […] gross, especially a bloody mary which was hot sauce, bad vodka and more hot sauce. Note that I have very food and drinking standards. Everything else about the hotel was nice, but the food is a variable to take into account. Lisez la suiteAvis véridique Hotels.com
"Will Not Return"
We traveled to the Barcelo Bavaro Beach with another couple. When we arrived we were taken to a Club Premium room, but in the Bavaro Princess, which is not adults-only. The room was nice. The dining choices were not very good. All 4 members of our party were sick at some point during the trip, and I mean stay-in-bed, miss a day and a half of your vacation […] sick. We were very careful about the water. A number of the restaurants were fair to average. The standouts were La Comedie and the Steakhouse. Th pool areas and grounds were beautiful. Beach was very nice as well, except for the seaweed. The major issues we had were the level of service, general bad attitudes of the employees and the filth in the elevators. There was food on the floor and obvious spills dripping down the walls and it was never cleaned. It smelled horrible. I saw many housekeeping employees exit the elevators and they did nothing to clean them. I will not return to this property. If I return to the Domincan Republic, I will look for a better property. Lisez la suiteAvis véridique Expedia
"Ya quiero regresar! (I already want to go back!)"
We stayed at the Adults Only Beach Resort this week (early December) since we don't have any kids of our own and were not traveling with family, so it was perfect (no crying, howling, begging, whining, etc.)! The beach/pool/bar areas were great and the staff were friendly... Best to get a quick set of English-to-Spanish words/phrases down before you […] go. I speak a fair amount of Spanish so it was easier for us to communicate overall, but as an FYI - there's definitely a language barrier - as there should be if you're traveling to a foreign country! ;) The Palace Deluxe was GORGEOUS, but wasn't worth the extra $$$ for us since we enjoyed all of the same amenities with just a short "choo-choo-train/trolley" ride away (literally 5-10min) and kept the Adults Only feel we wanted. The U Spa... AMAZING SERVICES, a lil' pricey, but well worth it. The nightclub - GREAT MIX of dance music from Pop/house/techno (euro and american)/salsa/merengue/regeton - we had a blast. The food was great for the buffet areas - nice variety... The "fancier" restaurants that require reservations for dinner are nice if you feel like stepping it up a little. I'd definitely recommend requesting that the food be ordered "medium" as they leaned toward over-cooking all of the meats and seafood unless specifically ordered as mentioned. Highly recommended for a great, quick getaway! Lisez la suiteAvis véridique Expedia
"Great food, nice hotel, only a few complaints."
We stayed in the adults only section which is almost pointless b/c for most dinners we had to catch the trolley to the family section. The buffets for breakfast and lunch are absolutely awful & nearly inedible but the dinners were pretty darn good especially Mexican & Italian restaurants. There was a different one hour show on the adult side each night, […] they were okay. I've been to Cancun & Riviera Maya for all inclusive and the people just weren't as friendly in the Dominican. Not saying nobody was friendly but not as friendly as I'd like or am use to. They had people cleaning seaweed on the beach everyday. There were random boats docked to the left side of the ocean for rentals and excursions along with the aquarium straight out in front of the beach. No clear views. We didn't spend the extra for premium and had an ocean front, not as close to the ocean as I would've liked but it was still good enough. Room service didn't come until really late so some days we didn't even have our room cleaned or get new towels. They were doing loud construction in the room above and the building next door, that was obnoxious. The only offer 1 beer - Presidente. I didn't like that you had to make reservation the day you get there or you might not eat until 10pm. We speak English and it was few and far between finding someone to have a conversation with. Overall though I would recommend going here but next time I might pay more to go somewhere better or just go back to Mexico. Lisez la suiteAvis véridique Expedia
"OK for the money"
Good hotel considering price that was paid. Comfortable and clean.Avis véridique Expedia
"Best all-inclusive for the value hands down"
I went with my girlfriend for 4 nights in late November. I did a lot of research prior to booking and read through a lot of generally mixed reviews both on Expedia and Trip Advisor. I had some concerns going into this trip and to my surprise ended up being VERY satisfied with my stay and overall experience. For what you pay, the value is almost shocking […] to the point where I wonder how this resort even makes money. Service/Friendliness of Staff - Friendly staff. Sure the service is a bit slower, but you're on island time! All spoke enough English to understand you. Hotel/Beach Grounds - Absolutely stunning! The grounds were so well planned out and cared for that one could easily think you were staying at a 5 star hotel. Best beach in Punta Cana. Food/Dress Code – The food is my only real complaint. Plenty of food options at this resort, but it's less about the selection and more about the overall taste. By the 4th day I found myself wishing I could leave the resort to eat somewhere else. Everything started to taste the same. Still for the value the food simply cannot be beat. They have a strict long pants dress code for dinner which is funny considering it's a tropical island. Rooms (3.5 out of 5) - Very spacious with flat screen tv's a mini bar and a patio or balcony. The furnishings were a bit bare and felt a bit cheap, but nothing that would ruin your stay. I would recommend this resort to just about anyone for the value, beautiful grounds and beaches. Lisez la suiteAvis véridique Expedia
"Great Beach, average food, below average service"
this is a very large resort. if you are looking to be waited on like royalty this is not the place for you. if you are looking for a nice clean resort with only average food ,a beautiful beach and pools. for a good price you wont be disappointedAvis véridique Expedia
"Horrible food, rude staff"
If you enjoy eating good food...do NOT go to this hotel! They only offer buffet for breakfast and lunch and it is just terrible!! No salt, no seasoning. The meat felt like you were chewing on rubber. For dinner however, the restaurant options were really good. You have to make reservations but we had no problem in doing so. We ate at the Italian, French, […] and Español all very good. And if you expect to eat some delicious authentic Dominican food, you will be sadly disappointed because they offer no such thing. My next complaint was the staff, wow, couldn't beleive how rude some of them were! Some were very nice, like the front desk and all the house keeping, but everyone else mainly the wait staff were horrible! I read some reviews of others who complain about this but my husband and I figured we wouldn't have a problem since we are both Hispanic and speak fluent Spanish...but nope!! Terrible service all around to everyone! West several other couples who complained about the same. If you are use to going to Mexico and being waited on right away, don't bother coming here! We went to Cancun in July and this is a complete 180. There were times when we were hanging out by the pool for over 40 minutes and no one came to get our drink order!! Oh and no food service by the pool! Pros- beautiful beautiful resort, the pools were amazing, all the amenities were great, lots of entertainment, and the beach was gorgeous. Lisez la suiteAvis véridique Expedia
"Very nice"
All was fine... Except the wine! We aren't fussy wine drinkers, but found the red, white and sparkling to be undrinkable. Of course we had the option of purchasing bottles of wine at the restaurants... Which we did! We've had very adequate wines at resorts, can't quite figure out what it is they were trying to pass as acceptable!Avis véridique Expedia
"Great hotel!"
Great hotel! Would go there again. Clean resort with great food!Avis véridique Expedia
"Beautiful, Relaxing and Entertaining"
The hotel complex was much larger than anticipated and beautiful. We stayed at the Adult only resort and it was nice to have access to all areas and activities and also be able to return to the peacefulness of our resort. I would definitely recommend upgrading to the Club Premium. The variety of restaurants to choose from was great and the food was […] excellent. The spa is one of the best one I've been to. All spa services were excellent and having 80 minutes holistic massages was definitely worth it. Overall it was a wonderful experience and we would highly recommend this hotel. Lisez la suiteAvis véridique Expedia
"Romantic spot for a wonderful get away!"
You must upgrade to the Club Premium! You get all the room service you want, reservations to the Ala Carte restaurants and the girls in the Club Premium desk are awesome! They were so warm and inviting. Stop by make your reservations, have a glass of champagne and some snacks. Our view from our room was amazing… the beautiful beach and gorgeous sea. […] Our last night we had a private dinner on the beach…it was romantic, and the food was wonderful. Even the buffets were good. I loved have room service breakfast on the balcony in the morning. Lisez la suiteAvis véridique Expedia
"Just OK"
The resort was very clean and it had a beautiful pool and beach. The rooms were nice but the bathrooms were very outdated and not as nice as the rest of the room. The service at the hotel was poor. They spoke very little english and we had a hard time getting anyone to wait on us. When they did wait on us, they were rude. When we tried to book reservations […] at guest services they wouldn't even look at us. The best service that we had was at the steakhouse, otherwise very poor. The resort is enormous. Far bigger than what the websites and reviews lead you to believe. You are connected with the Barcelo Deluxe which isn't adults only and all the restaurants are on their side so you still have to eat with kids. There are trolleys that will take you over to the other sides and you and you can walk, but it is a long walk. The food was OK. They definitely catered to other nationalities more than American. By the end of the week we were sick of the food. We have stayed at the Paradisus and NOW Larimar and we would highly recommend those. Great Service and Friendly Staff plus great rooms, food, etc. Probably wouldn't come back here. Lisez la suiteAvis véridique Expedia
"amazing"
This resort was amazing! The staff was so nice and helpful! The resort was always clean and it was very beautiful! I plan on going back for sure!Avis véridique Expedia
"Would not recommend this resport!"
The Hotel was very clean, well kept and beautiful. However, the sevice staff were mediocre at best. There was a huge language barrier, very few staff/employees spoke English despite 50%of their guests being American. We had to wait for 15-20 minutes to get a drink at the restaurants and the drinks were not much colder than room temperature anywhere […] on the resort. There were no servers or bars on the beach at all and they only serve 1 kind of beer on the resort "Presidente' which is similar to a budweiser. The food at the buffet was just fair. They would serve pancakes, waffles, etc but no syrup. Fish and seafood but no tartar or cocktail sauce. The food was often cold. The restaurants required a reservation but then we'd have to wait so long for our drinks and each course to be served that you had to plan on 2 hours for dinner. We kept requesting wash clothes and it took 3 days and about 15 requests to get them! #Not exxagerating# Would not go back to this resort, will stick with Jamaica. Lisez la suiteAvis véridique Expedia
"Great hotel for everyone!!!"
The staff was friendly and accommodating. This is a great place for couples, singles or families to enjoy a relaxing or activity filled vacation. The adult only beach and resort is beautiful and quiet. The family resort is full of activities like water park, sports, and pool.Avis véridique Expedia
"Paradise-A ture tropical oasis"
This is wonderful resort. The staff is very attentive and they treat you like royalty. The beach is beautiful with pink and white sand. This resort is huge!A train comes every 15 mins to get to other parts of the resort. The resort is SUPER CLEAN! Read many reviews and some not that great but ask yourself, what is the purpose of vacation? Few things […] I can see being a problem, the bathroom has a very HIGH tub that you have to step into which(problem if you have balance issues), it could use some new grout but by no means is it nasty, Everythings was clean (toilet, tub, and shower). Mini fridge always stocked and refilled EVERYDAY no addl charge. TV -Spanish and English channels, ceiling fans, and a nice comfy bed. Good to know some Spanish. Staff is bilingual but primarily not.. You must book reservations in advance at 1 of the 7 dinner choices, not including the buffets. Shows are nightly across the resorts and there is always something to do. CON- gift shops on the resort can be a bit pricey (a mini mall is located at the resort ),if you want to purchase something by cash you must go to guest services and pay, then come back with a receipt, then get your merchandise, which is frustrating. This is a MUST SEE RESORT! The flowers, hammocks and pools and sooo many palm trees makes me want to go back again and again! Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"my review"
Since my wife purchased the upgrade package we were able to use the Premium lounge for both breakfast and dinner. Without this feature, we would have been disappointed.Avis véridique Expedia
"great honeymoon"
Our hotel experience was over all great, only compliant would be on the last nite at the one hotel bar they took forever to wait on us guess by that point there were some regulars at the bar and they seemed to be catered too, but i just went in sat in the lobby then and one of the waitress help up quickly. We stayed on the adults only part of the resort […] which i found to be very relaxing and peaceful. We had a ocean front view room which was very nice. Lisez la suiteAvis véridique Expedia
"Kids free vacation with friends!!"
LOVED this resort, LOVED the Dominican, LOVED my trip! Things to know: --This adults only resort is part of a much larger resort. Three hotels make up one large resort. (Adults only (Beach), family (Palace), and golf course (The Lakes) resort). --Upgrade to the Premier Club --The only rudeness we encountered were from other guests. Lots of them. (line […] cutting, whether it was at the bar, while shopping, waiting to be sat for dinner, etc). --If you attempt to speak Spanish the staff is A LOT friendlier, not that they weren't friendly to begin with, but they will also try to teach you some and are eager to learn more English. Hotel Grounds: Emaculate! My husband and I joked about how many people it must take to keep it up. Absolutely beautiful and clean! Rooms: Room service seemed to come twice a day. In the late morning and early evening. I am SUPER PICKY about hotel rooms and in my opinion the rooms were nothing to write home about, but nothing to complain about either. The pictures on their website I believed accurately portrayed them. Food: Depends on who you are, what you order, & what you expect. I didn't have complaints about my food, but the common consenses was to stay away from the sea food resturant, although the seafood everywhere else was good! The main resort (Palace) was very busy, but the Adults-only side was much calmer. Loved the spa! Boys loved the golfing. Short ride from the airport. Tipping is not neccessary but goes a LONG way!! Lisez la suiteAvis véridique Expedia
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