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Situation
Au cœur de Cleveland, InterContinental Cleveland se trouve tout près de Cleveland Clinic, Cleveland Museum of Art et Maison de Ronald McDonald de Cleveland. Museum of Contemporary Art Cleveland et Severance Hall se trouvent également à proximité.
Caractéristiques de l'établissement
InterContinental Cleveland possède un sauna et une salle de fitness ouverte 24 heures sur 24. L'accès à Internet haut débit par Wi-Fi est gratuit dans les espaces communs. De plus, cet hôtel 4,5 étoiles propose diverses prestations intéressantes, dont un centre d'affaires, des salles de réunion pour petits groupes et un équipement audiovisuel. Cet hôtel de luxe offre un restaurant et un bar lounge. Le personnel de l'établissement offre un service de traiteur et un service d'assistance pour les visites touristiques. L'établissement propose une boutique de souvenirs/un kiosque à journaux, un service en chambre 24 heures sur 24 et un service de nettoyage à sec. Un parking est à votre disposition moyennant un supplément. Il s'agit d'un établissement non-fumeur.
Chambres
Les 300 chambres de l'établissement InterContinental Cleveland sont climatisées et comprennent un minibar et un coffre-fort. L'accès à Internet haut débit par Wi-Fi est gratuit. La télévision permet d'accéder aux chaînes thématiques par câble et propose des films payants. De plus, un bureau, des journaux gratuits et une ligne téléphonique directe avec répondeur vocal sont disponibles dans toutes les chambres. Les salles de bain comprennent un sèche-cheveux et des articles de toilette gratuits. Les chambres ont également une cafetière ou une bouilloire à thé et un fer à repasser/planche à repasser. De plus, un service de préparation de lit en soirée est proposé, ainsi qu'un service de ménage (tous les jours). D'autres prestations sont disponibles sur demande, notamment un service de réveil par téléphone.
Avis d'un client Hotels.com envoyé le 3 déc. 2012
Ce client n'a pas laissé de commentaires.
Avis d'un client Hotels.com envoyé le 19 août 2012
Ce client n'a pas laissé de commentaires.
"accès facile depuis l'aeroport"Avis d'un client Hotels.com envoyé le 4 mai 2012
très bon accueil par du personnel parlant français, shutlle gratuite depuis l'aéroport ainsi que petit déjeuner buffet très copieux
Evalué par aaron m de "braine-l'alleud Belgiqu" le 12 avr. 2011
Ce client n'a pas laissé de commentaires.
"sheraton cleveland"Avis d'un client Hotels.com envoyé le 19 mars 2011
Hotel correct, pratique car proche de l'aéroport. Bien pour un séjour d'une nuit.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
North Coast Cafe - Ce café sert le petit déjeuner et le déjeuner.
Table 45 Restaurant - Ce restaurant sert le déjeuner, le dîner, des entrées et des boissons. Vous pouvez profiter d'un moment de détente en prenant un verre au bar.
Un service en chambre 24 heures sur 24 est disponible.
Cet hôtel offre un sauna et une salle de fitness ouverte 24 heures sur 24.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Great 4 Clinic Stay, Fair Hotel"
Hotel attached 2 Cleveland Clinic great convenience. 4 a intercontinental I would have though the rooms would have been better. All amenities were there, staff very accommodating but run down. Get car Svc/cab in advance for sure very reasonable but a must. Hotel Rest 45 excellent, cafe good food poor service over & over even when not busy. I'll stay […] again bec location. Lisez la suiteAvis véridique Hotels.com
"First Class with Excellent Service & Ameneties"
Stayed for two nights! Great location and property...The restaurants are first class and Club 42 is worth the time, effort and money! Excellent food and service! Highly recommended!Avis véridique Hotels.com
Pretty awesome. I think the only negative I would have to say the water cooler in the work out room was empty at 11:00 Am that Saturday morning.Avis véridique Hotels.com
"Good but renovations"
All good experience. Desk, room Svc, restaurant but valet best. Cabs very difficult in Cleveland so use valet 2 set up drop/pick ups. Hotel Restaurant 45 great, cafe closed and room service food fair. Rooms need help but clean. Good stay, attached to Cleveland Clinic great.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great services"
I would stay there againAvis véridique Hotels.com
"great"
very clean hotel, nice helpful staff. Amazing restaurant in hotel.Avis véridique Expedia
"great service"
The staff was very helpful and friendly.Avis véridique Hotels.com
"Decent business hotel"
The staff was very nice and gave us a free upgrade even though we didnt check in until around 1am because of travel delays. The hotel is very nice and is cetrally located at the main campus of the Cleveland Clinic. The surrounding neighborhoods are not the greatest and the hotel is several miles from downtown attractions.Avis véridique Expedia
"Great hotel for weary travelers. Pamper yourself."
One of the finest hotels I have ever gone to. I will stay there every time I am in Cleveland. I cannot recommend them more.Avis véridique Expedia
"hotel: fantastic, neighborhood : dump"
Spent 2 nights in town for Indians game. Hotel was beautiful, super clean, everything was top-of-the line. One of the best gyms ive seen at a hotel. Hotel about 3 miles from downtown so we took the "Health line" bus ride which was cheap and easy. On the downside, you can't walk around the neighborhood its clearly dangerous and run-down. Breakfast buffet […] at hotel was very good but VERY expensive $18. Also, you must valet park your car which is $24 per day. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great romantic get away."
The Hotel was very wonderful. My girlfriend and I were looking to get away for a romantic weekend, she had no idea I was going to ask her to marry me this weekend. The hotel made for a wonderful back drop. Our room was clean and spacious. We also enjoyed going to the lobby bar and resturant.Avis véridique Expedia
"Great hotel - if the location works for you"
Very nice hotel with accomodations and decor as you would expect from this brand. You will need a taxi / car to do just about anything outside the hotel (Unless its something at the Cleveland Clinic)Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Excellent Stay"
The hotel is very clean and kept up nicely. Room was very spacious and comfortable. The staff answered all questions and provided us with a wheel chair very early in the morning as needed. Super convenient location if you need to go to the Cleveland Clinic as it is attached by skyway so you never have to go outside which is great for patients. The only […] negative was very minor and that was check in took a little longer that usual. Otherwise highly recommend. Lisez la suiteAvis véridique Expedia
"Excellent hotel"
This is an excellent hotel. It is elegant but not stuffy, comfortable for guests of all ages. The restaurants are good and the location is convenient to the places I need to visit when I am there. Also the valet parking offers the opportunity to take your car in and out, always returned quickly and courteously for a reasonable fee. I have stayed in […] several hotels in Cleveland and this is by my favorite. Lisez la suiteAvis véridique Hotels.com
"Good, but not great."
I had a "Club Room" on an upper floor. This entitled me to the services of the lounge on the 14th floor including free breakfast buffet and hot/cold appetizers, soda and wine, beer and hard liquor in early evening. Because of my difficulty in finding restaurants within walking distance, I used the club a good bit. Nice folks manning the club. This […] is a hotel for patients and family of those visiting the Cleveland Clinic. It seems well situated for this. I attended a conference there instead. For this it was fine. A fancy place, comfortable beds, spacious room. Nothing really negative to say, but, except for the good folks in the club, I didn't really come away enthused about the hotel. Lisez la suiteAvis véridique Expedia
"Great Clean Fun"
The hotel was excellent except the person who checked us in. she was rather uppety and rude. Breakfast was wonderful with a wonderful staff.Avis véridique Expedia
"not what I expected"
way below the quality and service I expected from this hotel chain. review your charges upon departure. unless you are going to the Cleveland clinic I certainly will not recommend this hotelAvis véridique Hotels.com
"Intercontinental Hotel- close to Cleveland Clinic"
The service at this htel was excellent, but the rooms could use a little update (lots of scuff marks on the walls) and fees for parking, internet access, etc., can be significant. Restaurants in the hotel are also excellent, if a bit pricey.Avis véridique Hotels.com
"Clean, comfortable & nice layout, nice gym"
Positives: Clean, comfortable & nice with a nice gym and generally good service. Cons: $10 / day for wifi??!! Ridiculous. Unless you're only staying for hospital visits - theres absolutely nothing in walking distance.Avis véridique Hotels.com
"Overpriced and in a bad area of town"
I thought the rooms were outdated a bit. The housekeeping left a little to be desired as some minor items kept popping up. I figure for the price paid it was not a very good value. If you don't have a car, there is not much to do in the area and I wouldn't want to have to walk anywhere by myself. Basic business or leisure traveler, I would not stay […] there again. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Intercontinental in cleveland - convenient to clin"
Your hotel is very convenient to the clinic.If it wasn't so convenient , I would probably try another hotel. Our room this time and the lst time were not as clean as the room we stayed in on our first stay. Dirty carpet and walls. The beds are too small for 2 people to sleep in. The light in the closet is annoying, it continued to go on and off even […] when we are just laying on the beds. The lady that checked us in was pleasant but the man that checked us out was not very pleasant, never smiled. Felt I was bothering him. Lisez la suiteAvis véridique Hotels.com
"nice hotel"
nice hotel. will go back there.Avis véridique Hotels.com
"Fabulous"
Every aspect of my stay was exceptional.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Most convenient stay when visiting the Cleveland Clinic"
What could be simplier that using a skywalk which connects this hotel with the Cleveland Clinic? Nothing could be easier!Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Very Nice Hotel on Hospital Campus"
See aboveAvis véridique Expedia
"Intercontinental Cleveland"
The hotel, plus Table 45, make for an unbeatable combination when visiting Cleveland. This was our first visit to the Intercontinental, and we look forward to staying here in the future.Avis véridique Hotels.com
"Internet Cost"
Some amenities were missing. There was no complimentary breakfast, but that was not my complaint. Internet connection costs $10/day. Now that's cheap. Almost every other hotel in the country offers free WIFI. Get with the plan!Avis véridique Hotels.com
"Upgrades needed"
This hotel next to the Cleveland Clinic has a modest fitness area with none of the modern equipment most useful to people over 60. The hotel has suggested exercises nicely mounted, but the exercises are not appropriate for the average Cleveland Clinic person likely to be using the hotel. Fitness area did not have anti-biotic wipes.Avis véridique Hotels.com
Réponse de la part de InterContinental Cleveland Thank you for your feedback. We have recently reviewed our fitness center equipment and are happy to announce that we have ordered new equipment that should arrive shortly including new cardio and strength options that will offer more choices to our guests. It is a standard for disinfectant wipes to be available and this oversight has been corrected. We hope your travel plans will include a return trip to our hotel to see the changes in our fitness center.
"very Impressed"
Price reasonable for upscale,extremely comfortable room. I would recommend this hotel to anyone that has a family member at the Cleveland Clinic. The breakfast buffet was the best i have had-take advantage when included in room cost!Avis véridique Expedia
"INTERCONTINENTAL GREAT STAY"
We were upgraded from a standard King to a superior King upon arrival. Our check in went without a hitch. Amenities and service were excellent. We opted to get the buffett breakfast at North Coast Cafe and the breakfast was the best we've ever had. All kinds of fresh fruit, french toast, pork apple sausage and even smoothies. It was great. We had also […] eaten lunch at Table 45 the previous day, as usual it was perfect. We really enjoyed our stay. Lisez la suiteAvis véridique Expedia
"Hotel Intercontinental--Cleveland"
Everything about this hotel was superb--it was the oddest thing, though, that my room, otherwise perfectly done, did NOT have any washcloths. I made do and did not call the desk--I'm sure it was a minor oversight.Avis véridique Hotels.com
"Close to Cleveland Clinic & Cleveland Heights"
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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