Avignon Grand Hotel - Avignon

TRES BONNE IMPRESSION RIEN A DIRE

Hôtel à recommander. Très bonne situation par rapport au centre ville. Bon accueil. Prestations idéales

Agréable à tous points de vue.

Le hall est magnifique mais pas notre chambre, qui était certes spacieuse mais plutôt vieillotte. J'ai demandé des mon arrivée si il y avait de quoi faire une infusion dans les chambres on m'a alors donné une bouilloire, arrivée dans la chambre il n'y avait rien, j'ai donc appelé la direction, on m'a amené un sachet de thé mais ni sucre ni tasse. La […] télé est dans la chambre coté salon, on ne peut pas la regarder du lit. On ne peut pas ouvrir les fenetres En revanche bonne literie. Si ça avait été un 3 étoiles je serais satisfaite mais pas d'un 4 étoiles ! Lisez la suite

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L'hôtel est bien situé, à proximité du centre. Quoique sur un boulevard, les chambre sont bien insonorisées. Elles sont très grandes (suite pour la mienne alors que je n'avais demandé qu'une chambre double). Ma chambre bénéficiait d'une baignoire ET d'une douche, ce qui était très agréable. Par contre, impossible de régler correctement la température […] de l'eau, et rien pour poser son savon ! Je n'ai pas pris le petit déjeuner à l'hôtel. Lisez la suite

Abord immédiat du centre ville. Toutes les visites des lieux touristiques de la ville peuvent être effectuées à pieds. Calme et sérénité sont les caractéristiques de cet hôtel. Personnel discret et efficace.

Aucun charme. Confortable mais c'est la moindre des choses pour un 4 étoiles. Petit déjeuner médiocre. Piscine petite, dont les abords ne sont pas mis en valeur (pas un brin d'ombre ou un parasol...) Ne vaut pas ses étoiles!

Pas de possibilité de ventiler la chambre correctement La moquette de la chambre était sale. Je n'ai pas eu droit à des chaussons de bains pour éviter tout contact avec la moquette Je vais revenir très régulièrement à Avignon (4 jours par mois) pour des raisons professionnelles, je ne reviendrai plus dans cette hôtel.

Hôtel de qualité, placé judicieusement près du centre ville et de ses momunents. A recommander sans retenue.

Nous avons eu la chance de reserver hors saison, ce qui nous a valu d'être "surclassés" et d'avoir une très belle suite. Nous n'avons pas pris de déjeuner sur place. Le personnel est courtois et professionnel. Seul bémol : l'emplacement de l'hôtel dans un environnement pas très agréable.

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Chambre spacieuse, confortable et très bien isolée, malgré sa situation sur une artère passante. Salle de bain avec doiuche et bain très agréable. Seul petit défaut: j'aurais aimé avoir la wifi dans la chambre. Elle n'était disponible (gratuitement) que dans le hall. Pas pris de petit-déjeuner sur place car un peu cher, donc je n'ai pas d'avis.

We had a good time and most sites were within walking distance. It would have been helpful if Bus drivers were able to understand english.

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The Smell in the room was not good Parking was not icluded in hotel rate Location is Ideal for hiking

very nice hotel right at the border of the city center, where the old walls are located. wide room.

Hotel is located in main area! Stay away from rooms that are being painting - Smell is bad. Payment Parking was not shoed in the hotel description(17 Euro per night)

The hotel is convenient but not well appointed. For a 4 star rated hotel it was disappointing. There is no longer a restaurant and the rooms desperately need updating and the carpeting should be replaced.

I would rate this as a value priced 4 star hotel, although the service was subpar (when we informed the front desk that we were out of bar soap, they said we had to go to reception to pick it up. No chance of them delivering it.) On the other hand, we were upgraded to a suite free of charge. Also, the hotel is conveniently located just outside the wall […] of the old city. Parking costs around 17 Euro per day. Friendly receptionists (aside from the soap incident). Lisez la suite

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Located outside the ramparts making it a good location with less noise during the festival. WiFi was not working. Go to L'Horlitage for breakfast. Price is very high.

it was so hot in the room it was horrible.They told me the air conditioning is not like America. Great i laid there 2 nights and practicaly sweated to death. They gave me a bar of soap the size of ,no lie a quarter, and when i used it that first day they did not even replace it when they made the room.By then it was the size of a dime. I called to get […] more and I was going to take a shower and it took an hour to get it. Asked for a cork screw to open my wine an the guy came up and ruined the cork in the wine. I had to show a FRENCH goy how to open a bottle of wine.I have travelled many places and I would list this hotel as a F-. horrible.Also coffee for 2 was maybe a half a cup a piece from room service. My recomendation to hotels .com would be to take this hotel off your list. Total rip off Lisez la suite

Avignon Grand is near the station and just outside the city walls, close to all the must -see sights. Spacious lobby and enclosed garden area. Light and airy. Dissappointed with breakfast. Wasn't worth 16 euros.

this could be a 4 star however the matress and pillows were those of a 1 star the worst we have ever experienced, disappointing as the location, general condition and staff were favourable. the ownership group cut costs in the worst possible department as hotels are intended for clients to get a quality sleep particularly at this price.

Rooms and beds were a very good size - a welcome treat from my usual French experience. Service was good - although the cleaners were sometimes a little too eager, despite the Do Not Disturb on the door. The location is great - once you find it. Initial directions to find it could be better. Disappointing that only breakfast was offered - but there […] are so many close and great places to eat that we certainly did not starve. Not a quant little hotel - but a grand one. The name is very clear. Lisez la suite

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The accommodation is very good. The staff at the desk needs to be more informative about parking. Suggest 2 options: offer valet parking or provide a card with how to deal with parking. I was able to purchase a card to exit the garage. There were 2 pay machines located in the garage. One of them was not working.

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It's a 10 min walk to a lot of the sights in Avignon. The hotel itself was really a great bargain. Spacious rooms with a living area, safe and free wifi in the lobby. Good breakfast too!

Just outside the old historic walled city. Nice Hotel. Great location.

My wife and I loved our stay in this hotel. It is outside the main city walls, but just a brief stroll to a main road and the old walls are visible right outside the hotels front door. The hotel was easily accessible and had parking underneath, which made it easy to leave and get on a main road. There was a computer with internet that was free for guests. […] The main desk area appeared very chic and gave a warm tone and feeling. The rooms were well appointed and modern, and had an extra sitting area with an additional patio that looked out on a commons area. I felt the hotel was a great value for what we paid. Lisez la suite

No internet at room, no tea/coffee making facility, very old, out of dated furniture, a really dumb feeling. Only 1 lift very slow, room big but lack of feeling, restaurant only open for breakfast, no room service later night. Staff cannot understand English. Definitely not worth the money!

Hotel was in an ideal location. Just outside the City Walls, and right next to the train station. The main road through the city itself was a couple of minutes walk away. Hotel staff were very friendly. Upon arrival we were given a map of the city and a tourist information guide, with details of restaurants and local events. There was complimentary […] WiFi in the lobby and bar/lounge. The only fault was not knowing how to work the AC in the room, but that's more my fault i suppose. Would definitely recommend this hotel to anyone and would look to stay there again. Lisez la suite

The hotel was just fine for a non-French-speaking American couple. The cool part of Avignon is inside the wall. The Grand is just outside the wall across a busy boulevard. One might feel more a part of things at one of the small hotels inside.

Reasonably priced, but a little tired and dated. Rooms are very spacious by European standards, but are in need of a face lift.

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only average, not family friendly, parking lot not convenient or user friendkly at checkout

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This hotel was very comfortable, but is has a big hotel feel, somewhat generic. It is close to the old city and just down from the railway station. You need to get a transfer from the TGV station into town, but its cheap.

The room and bathroom were very large. There was also a sitting room alcove. The hotel is situated next to the Central Railway Station and is a short walk to downtown.

Location - is excellent, you can get to the main shopping street and local bars and restaurants for a few minutes walk. Although our room looked out onto a busy road there was no traffic noise due to double glazing/sound proofing. The rooms are spacious with two double beds and a sitting area- only complaint would be that the bathroom (shower) was […] slightly in need of a refurb and the bath was a bit small - very clean though...also for some reason we were short of coat hangers. Plenty of storage room though... We ate in the restaurant one night due to not wanting to go out in a thunder storm. Restaurant is typically hotel - atmosphere a bit stark, but food good and service was friendly. Restaurant a bit short staffed though - so be prepared to have a long meal. The staff on the front desk are effecient and friendly, their english is excellent and the garden just outside was very pretty although be aware you can hear the railway as it is very close to the hotel. Lisez la suite

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The location of this hotel is great, right next to the Central Train Station, Shuttle stop for the TGV, and the Rue de La Republique --- the main shopping drag of Avignon. A standard room is very spacious --- with a sitting room, nice bathroom, and two double beds. The beds/linens/pillows were fine, but not great. There is a nice little rooftop […] pool for lounging, and a nice lobby for coffee/drinks and free wifi access. Lisez la suite

We were forced to book this hotel as we planned a stay in Avignon without realising the arts festival was on. This was literally the last room within walking distance of the old city. It was really overpriced and service was appalling. We had to wait till 3pm to gain access to our room, which seemed bad until a woman arriving after us was told she […] had to wait till 4pm. She seemed to have just arrived from a long journey and was furious. The staff didn't even apologise. When we did get access to the room, the wooden floors had not been dusted properly and there were discarded cigarette butts on the terrace. We booked a superior room with two double queen beds. The room was about the same size as a normal room, and the beds were iron pull out beds, with lumpy, hard mattresses and odd pillows. Our room looked out over a building site with the railway behind. Were it not for the fact that we wanted to have easy access to the old town we would have moved. We met someone who had encountered the same problem with lack of accommodation in Avignon and they chose to stay in Arles with a 15 min train ride away. I think that would be preferable or book at least 3 months in advance to assure a nice place in Avignon. Lisez la suite

Just outside the town wall, this was a bit of a strange place. It was comfortable enough, and we booked a double room and got a full suite. Even though it was summer it seemed quite empty. And you had to walk up the main street to get to the Palais des Papes and other historical sites, and the main street was a bit dodgy in the evening. So even though […] we had nothing to complain about, really, it still just didn't seem quite right. Lisez la suite

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