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""Avis d'un client Hotels.com envoyé le 23 avr. 2012
Très pratique, bien situé pour aller dans le centre ville d'Ottawa à pied. quartier populaire avec beaucoup de petits commerce. Bon compromis.
"Travelodge Ottawa Downtown Doral INN à OTTAWA"Evalué par Eric B de "Mons, Belgique" le 11 avr. 2012
Hotel présentant une rapport qualité-prix excellent si bien sur on ne demande pas un niveau de prestations comparable à un 4 étoiles pour un hotel qui en affiche 2! le personnel est agréable le parking est gratuit et sa situation est bien sur trés bonne car près du centre ville.
"Idéalement placé + piscine"Evalué par Nono Ag de "France" le 7 avr. 2012
Hotel bien placé avec piscine et salle de sport qui sont bien agréable après une journée de visite ! idéalement placé pour visiter la ville , toutefois attention aux prestations fournies: - eau payantes dans la chambre - breakfast inclus : limité à 10 $/pers au bar de l hôtel qui sont très vite dépassé vu les tarifs appliqués
"hotel parfait"Evalué par Héloïse V de "Paris" le 9 janv. 2012
très confortable et bien situé, le bus à deux pas et un délicieux dinner à l'angle de la rue! wifi, lits très confortables, télé, sèche cheveux et cuisine complète : un bonheur!
"Hotel BW Plus Victoria Park Suites"Avis d'un client Hotels.com envoyé le 24 nov. 2011
Trés bon accueil. Prix de la chambre incluant le petit déjeuner . Ce qui est toujours agréable. Un plus : acces parking depuis l'hotel.
Situation
À Ottawa, l'établissement Brookstreet se trouve dans le quartier de Kanata, à proximité de Scotiabank Place et Andrew Haydon Park. Colline du Parlement et Musée des beaux-arts du Canada comptent également parmi les sites touristiques de la région.
Caractéristiques de l'établissement
L'établissement Brookstreet possède un spa tout équipé, un centre de remise en forme et une piscine extérieure. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. Pour les voyageurs d'affaires, cet établissement 4 étoile(s) met à disposition un centre d'affaires 24 h/24, un service de location de voiture de ville/de limousine et un équipement audiovisuel. Pour vous restaurer, cet hôtel avec spa abrite un restaurant, un café et un bar/lounge. Le personnel de l'établissement propose un service de conciergerie, une assistance pour les visites touristiques/achats de billets et un service de traiteur. L'établissement inclut une piscine couverte, une baignoire spa et un centre de fitness. Cet établissement possède des espaces réservés aux fumeurs.
Chambres
Les 276 chambres de l'établissement Brookstreet sont climatisées et comprennent un minibar et un coffre-fort. un téléviseur à écran plasma 37 pouces donne accès aux chaînes par le câble et des films payants. De plus, un bureau, des journaux gratuits et une ligne téléphonique multiple avec répondeur vocal sont disponibles dans toutes les chambres. L'accès à Internet haut débit avec ou sans fil est proposé (prestation en supplément). Les salles de bain comprennent des peignoirs et des articles de toilette de luxe. Les chambres ont également une cafetière/bouilloire à thé et un sèche-cheveux. Les services et équipements suivants sont disponibles sur demande : un service de massage en chambre, une literie hypoallergénique et du linge de lit/serviettes de bain supplémentaires. Un service de préparation de lit est proposé en soirée, ainsi qu'un service de ménage quotidiennement.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Le spa Au Naturel dispose de 12 salles de soins dont certaines sont réservées aux couples. Les services proposés incluent des soins du visage, des soins corporels et un service de manucure et pédicure. Le spa propose divers soins thérapeutiques, dont l'hydrothérapie.
Établissement vert/durable - Certification de degré 1
Cet établissement a pratiqué une auto-évaluation de type certification de degré 1. Cette auto-évaluation des pratiques touristiques durables a été effectuée sur la base du programme Green Key Eco-Rating Program, qui permet de mesurer l'impact de l'établissement sur un ou plusieurs des éléments suivants : l'environnement, la communauté, l'héritage culturel, l'économie locale. Les résultats de cette auto-évaluation n'ont pas fait l'objet d'une vérification indépendante de degré 2 ou 3.
Perspectives Restaurant - Ce restaurant donne sur le golf.
Un service d'étage est disponible.
Une piscine couverte, une piscine extérieure et une baignoire spa se trouvent également sur place. Les infrastructures de loisir incluent également un centre de remise en forme, un sauna et un centre de fitness.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Hôtel Brookstreet à Ottawa"
Très bel hôtel. Personnel très courtois. Bel espace d'exercice. Par contre, très dispendieux et tout est en extra: Internet, Déjeuner, Stationnement intérieur. Au prix élevé, on s'attendrait à des inclusions.
tres bonne et belle hotel sauf que vous devriez inclure le stationnement,,l internet,,le dvd et le dejeuner gratuitement durant notre séjour a votre hotel pour cela,cela nuit beaucoup a votre entreprise et pour cela je n irai plus séjourner a votre hotel...bonne journee....
"Brookstreet à Kanata près d'Ottawa"
L'hôtel est très bien placé, le site extérieur est formidable. La chambre était bien à l'exception d'y avoir retrouver 5 immenses arraignées au plafond très évidente que mon conjoint à dû éliminer. Aussi, les oreillers étaient beaucoup trop molles comparativement à celles que nous retrouvons dans les hôtels. À noter que nous avions préciser qu'il y […] aurait un bébé pour le coucher et rien n'était prêt à notre arrivée, nous avons dû faire appel à la réception. Nous avons beaucoup apprécié la piscine et les jeux d'eau pour enfants. Lisez la suite
"Brookstret Kanata"
Hôtel très propre et très bien entretenu. Personnel courtois et bilingue (grandement apprécié). Rapport qualité/prix excellente. Seul commentaire négatif est la distance entre l'hôtel et le centre ville d'Ottawa +/- 15 minutes de voiture.
"don't waste your time or money"
Upon arrival I was given the wrong type of room. paid for deluxe golf course view with balcony, not what I got. Apparently the computer does not register what type of room you pay for. After house keeping came through my room they left the door open. Did not restock any toiletries. Had to have room keys re programmed ever day. Nasty email sent to hotel, […] no response. Not impressed on my wedding weekend to be treated like this. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Cozy and relaxing"
I stayed at Brookstreet for some rest and relaxation over 2 days - and that's exactly what I got! Wonderful service, excellent food, super facilities (although the pool could use a fresh coat of paint - and it's quite a stroll from the changerooms!). I enjoyed some of the many spa services as well as some room service. The food arrived at my door faster […] than in any other hotel I have visited! (And I received a call after delivery to make sure everything was to my liking!) I highly recommend getting a room with a balcony view of the golf course - beautiful and peaceful. The hotel is quite far away from any shopping or restaurants, but it has almost everything you need for a relaxing getaway. (It may not suit those looking to sightsee around the area due to its location.) I will definitely be visiting again! Lisez la suite
"Brookstreet Hotel in Kanata, On"
Beautiful hotel, everything you need in one location. Close to Scotiabank Place. We will stay there again when we travel to Kanata.
Ce client n'a pas laissé de commentaire.
"Brookstreet Hotel Kanata (Ottawa)"
This is a top-quality hotel and I highly recommend it to anyone travelling to the Ottawa area. It's located at the western end of the City and getting to and from the hotel from the Hwy 417 was a breeze. The underground parking is clean and easily accessible, and it's very reasonably priced. The hotel staff is very friendly and courteous. We will definitely […] return to the Brookstreet Hotel for future Ottawa visits. Lisez la suite
"Nice but depends on what you are looking for"
The hotel was beautiful and the facilities were great. However, I was thoroughly disappointed when I found out that you had to pay for the internet. You can get free Wi-Fi at hole-in-the-wall motels throughout Canada so to have to pay at a beautiful hotel in Ottawa was very disappointing. You also have to pay for parking but it isn't outrageous. If […] you want a relaxing time with beautiful facilities but no internet and don't mind paying for parking then I would recommend it. Lisez la suite
"Awesome"
Amazing hotel, stayed one night, beautiful room, had room service which was amazing also. Comfort like no other I've been in, also the pool, work out and spa area were awesome.
Ce client n'a pas laissé de commentaire.
"Brookstreet Hotel in Ottawa, ON"
Although a very nice hotel with really nice rooms, it's too far from tourist areas and there is is really nothing to do in the surrounding area. Having to pay for parking is ridiculous, if you're a guest than parking should be free. The hotel bar/restaurant was a bit on the pricey side and there weren't any affordable places to eat in the area. Will […] not stay there again, will probably pick a hotel closer to downtown. Lisez la suite
Brookstreet is still the leader in Kanata, but the add on fees (Parking $15, Internet $15) are beginning to make less attractive.
"Brookstreet - Great"
The hotel was fantastic! The room was very nice & clean. The bed was so comfortable. The pool area was great for our son, and the gym was the best I have experienced at any hotel. I would highly recommend this hotel to anyone staying in the Kanata area.
Ce client n'a pas laissé de commentaire.
"Brookstreet Hotel in Ottawa, Ontario"
Always enjoyed staying at the Brookstreet Hotel. I would recommend this hotel to anyone visiting Ottawa.
"nice hotel but very unconfortable bed"
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Expected better at this price & star rating!"
Room not cleaned properly. Left dirty glasses, watery ice bucket for 4 out of 6 nights! Hotel restaurant overcharged and made mistakes twice on bills. Extra charge for parking and internet. Spa, fitness, pool in good shape and service. Would not stay here again.
"stay at brookstreet"
Great location and amenities for anyone planning to attend an event at Scotiabank place. Only downside to our stay was that the Marshes was closd foor the season.
"Good and Bad"
We stayed at Brookstreet from a recommendation and for convenience. We were disappointed in the service at the hotel. Clearly much work work is needed in this department. I do not feel it is as great a place as the star rating indicates. The 2 of us and a toddler stayed in a room. _Reserved for 3. However, only 1 robe was in room. I requested extra […] towels and another robe to be added when housekeeping some. Never happened. Usually when a specific request us made, you get what you want. The Persepctive's restaurant we tried for a evening meal. 6 of us, full courses. We waited 1 1/2 hours, yes 1.5 hours for our entree's. Mediocre...my steak was awful. At the end, the chef came out and apologized about the delay, stating they had a huge bar crowd. Ummm....what?? The bar get priority? They did not comp anything. Very disappointing. I will say, our room and the hotel was very clean. I was impressed with that..but that alone. One last thing: the key cards kept failing. Not cool when you have a 18 month old sleeping on your shoulder at 1am...and you are locked out of your room. The system needs improvement. Lisez la suite
"Kanata business hotel"
This is a great hotel for business travellers. Owned, I believe by the founder of Mitel it sits right in a a hi-tech business park and has a great golf course attached. Close to Scotiabank Place it is convenient for concert goers or Ottawa Senators fans. The restaurant is expensive(breakfast buffet is around $28 a person) Rooms are a good size but check […] to see if wi-fi is included, it maybe an extra cost. Parking is around $13 a day as well. Lisez la suite
"Brookstreet Hotel In Kanata"
This Hotel is amazing, great rooms, amazing view of thier golf course, and excellent restaurant. Freindly staff, and you dont even have to get your own ice. They bring it to you and check up to make sure you got enough!
Ce client n'a pas laissé de commentaire.
"Great hotel"
The room was beautiful with a great view of a golf course. One of the nicest hotels that we have ever stayed in. This would be the first hotel we consider the next time that we come to the Ottawa region.
"Nice and comfortable but..."
Despite the "resort" tagline, this is a good spot for business overnighters visiting Kanata's tech companies, close to 417. The golf course, pools and fitness facilities only punctuate the surrounding wasteland. Good design, nice decor throughout, good room views... BUT ventilation system "clicks" constantly and irregularly at night - not conducive […] to a good night's sleep. Front desk told me to turn up the fan, wow. Had high expectations for the much-touted dining, which weren't quite met. And daily parking fees, out in the sticks? Come on. Service ranged from thoughtless (placing us in a room sandwiched between wedding party rooms) to above and beyond (server at cafe who wrote out driving instructions for us). All round, good value but definitely some irritants. Lisez la suite
"Brookstreet Hotel Kanata"
The atmosphere of the hotel was nice and the room was very clean. The hotel staff were polite and helpful. However, the bed was not comfortable. It was hard and the duvet was lumpy. Also, the hotel charged us for phone calls that didn't even go through (we got a busy signal), which I thought was strange.
Ce client n'a pas laissé de commentaire.
"Wonderful Accommodations"
Our stay at Brookstreet was terrific. The staff were friendly and helpful, the room was impeccably clean, and the location was great! Would recommend this to everyone!
Ce client n'a pas laissé de commentaire.
"Stylish business hotel"
Hotel was as it should be for the price. The only two disappointments were that breakfast was not included in the price and was very expensive even a standard coffee was $3.50; and parking was a compulsory $9.95 per night. Not an issue for business people claiming on expenses but for a family it provided a significant extra cost. Facilities were good […] - especially if you are a golfer otherwise location is "out in the sticks" with a car absolutely needed. Lisez la suite
I felt nickel and dimed at this hotel. To pay 10. a night when you are staying in their hotel is ridiculous. I also was not impressed paying 1.00 each time for LOCAL calls. No consideration was given for the requests l put in either.
"Very clean and modern"
We stayed here on August 13th for a anniversary party. The wait staff in the bar and restaurant were top knotch. Our room was clean and comfortable with a great view. The mini-bar snacks were relatively affordable (2.50$ for skittles...I've had hotels charge 7$ before! Ha ha) The hotel staff was great, very professional and polite. Lot's of underground […] parking (10$ a night, but I don't mind paying for an underground secure lot...with smooth jazz playing throughout the garage...not eve kidding about that, ha ha) Only downside was that there was an outdoor wedding reception going on and the music was pretty obnoxious. We were on the 14th floor and had a hard time getting to sleep. But, we simply turned on a delightful episode of "Deadliest Catch" and drifted off to dreamland listening to the dulcet tones of deep sea crab fishing. I didn't see the point of complaining to the front desk about it...they were all having a good time and had probably dropped a pretty considerable chunk o' change on the reception and I didn't need to get up early, so party on you wild animals, you! So my advice if you are a light sleeper is to request a room on the other side of the hotel. Anyway, to make a long story short...lovely hotel, great stay, would definitely return. Lisez la suite
"Brookstreet Hotel and Spa in Ottawa Canada"
This is a really nice hotel. The rooms are large, bright, clean and well furnished. The staff members are friendly, and the food is excellent. The room rates are reasinable too, so very good value for the service provided. The location is a bit remote - near the highway, but nowhere near the airport and not downtown.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
The Brookstreet in Ottawa is a great hotel. The lighting in the bathroom is poor with no ventilation. The countertop in the bathroom had glass ring marks before and after it was cleaned. Given it's location there should not be a charge for parking
"unhappy customer"
Paid for parking own car in Kanada not even a city No ICE MACHINES GIVEN WRONG ROOM EVEN THOUGH THE HOTEL HAD A CONFIRMATION I ASKED THIS IS NOT WHAT I PAID FOR AND FINALLY WAS GIVEN THE RIGHT ROOM THEY HAD DOGS IN OTHER ROOMS ACROSS HALL HAD TO USE TWO ELEVATORS TO GET TO ROOM NO OTHER HOTELS IN AREA WERE CHARGING FOR PARKING TO FAR FROM OTTAWA OVERRATTED […] HOTEL WOULD NOT RATE PAST 3 STARS NOT HAPPY WITH YOUR RATING SYSTEM ON TV HAD FEATURED A FREE GAS CARD WHICH YOU SEEM TO HAVE FORGOTTEN ABOUT Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"The Brookstreet, Kanata-Wa-a-ay west of Ottawa"
Brookstreet is a luxury hotel appealing to golfers and spa enthusiasts and those accustomed to the finer things in life. The service is first rate and all employees helpful and pleasant. Warnings: you may need help to interpret the dinner menu. The hair dryer is in a basket under the sink (I never thought to look there). Also, the front desk is cunningly […] hidden to your right behind a huge curved wall . Keep going--there is someone there at the fa-a-ar end of the desk. Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Brookstreet"
Location is right in the heart of silicon valley north, not so good for downtown though. Great hotel, pool & golf course. Like a resort 20min from downtown
Ce client n'a pas laissé de commentaire.
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