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"très bon emplacement et bon rapport qualité prix"Avis d'un client Hotels.com envoyé le 7 mai 2012
Les atouts de l'hotel: un emplacement parfait pour du tourisme, juste à côté de la gare Termini, chambre assez spacieuse et terrasse sur le toit de l'hotel. Les déceptions: le jaccuzzi n'est pas en service même quand il fait 27°C et est minuscule (2 pers maxi), le service bar à la terrasse est décevant (aucun choix et très cher pour ce que c'est). Pour Rome, bon rapport qualité prix même si pour un 4 étoiles, on pourrait attendre plus (c'est davantage un 3 étoiles)
"Tres bon hotel"Avis d'un client Hotels.com envoyé le 7 mai 2012
Le séjour a été très agréable, pour des chambres modernes. Le petit déjeuner est très bien, et le personnel très serviable. L'hotel est bien situé à proximité du métro.
"Hotel Champagne Garden a proximite de Termini"Avis d'un client Hotels.com envoyé le 7 mai 2012
L'hotel est plutot bien place a cote de Termini et a proximite du metro A et B, donc access direct au Colisé ou au Vatican. L'hotel n'est pas de premiere jeunesse mais reste confortable. Les chambres ne sont pas tres grandes mais restent habitables. La climatisation ne fonctionnait pas lors de notre passage car trop tot dans la saison. Niveau bruit ca reste acceptable, la rue n'est pas trop passante. Le petit dejeuner est de moyen, le cafe n'est pas tres italien mais ca reste acceptable. Pour le prix de la chambre, ca reste une bonne adresse.
"accueil très agréable"Avis d'un client Hotels.com envoyé le 7 mai 2012
Nous gardons une très bonne impression de ce séjour. Nous avons été très bien accueillies. L'hotel est bien placé, pas très loin du centre ville et des transports en commun. Cadre très agréable.
"Séjour au calme, excellent service"Avis d'un client Hotels.com envoyé le 7 mai 2012
Séjour avril 2012 avec bébé de 1,5 ans (suite avec 1 chambre). Chambre propre et confortable, design intéressant. Hôtel et quartier très calmes, chambres en retrait de la rue et jardin très agréable à l'ombre des arbres. Chambre assez sombre, qui nécessitait d'allumer la lumière même le jour, donc plutôt un hôtel pour un séjour estival. Wifi gratuit, mais connexion assez lente. Petit déjeuner très bon, même si l'on peut regretter le manque de plats chauds. Quelques améliorations possibles: le personnel ne nous a parlé que du métro, à 10-15min de marche, alors qu'il existe d'autres solutions notamment le bus 628 au coin de la rue qui dessert plusieurs points touristiques très intéressants. De manière générale le personnel offre peu d'informations touristiques. L'emplacement n'est pas le plus central, mais c'est le prix à payer pour le calme. Prévoir entre 1/2h et 1h de temps d'approche total pour le centre touristique. Attention cet hôtel est catégorisé comme appart hôtel mais nous l'avons trouvé plutôt mal adapté à cet usage: pas de four ou de micro-onde, très peu d'ustensiles de cuisine, meubles pas toujours pratiques, etc. C'est une cuisine d'appoint pour des clients qui mangeront la plupart de leurs repas en ville. C'est pourquoi nous ne le recommandons pas forcément pour des familles, même si les enfants seront très bien reçus et que le personnel est très sympathique, attentif et serviable. Globalement l'impression générale reste très positive et agréable.
Situation
À Rome, Grand Hotel Fleming se trouve tout près des sites suivants : Pont Milvius, Stadio Olimpico et Parco di Villa Glori. Les sites Académie nationale Sainte-Cécile et Auditorium Parco della Musica se trouvent également à proximité.
Caractéristiques de l'établissement
Pour vous restaurer, cet hôtel de Rome propose un restaurant, un café et un bar/lounge. Un petit déjeuner gratuit est servi chaque matin. L'accès à Internet haut débit avec et sans fil est disponible dans les espaces communs (en supplément). De plus, cet hôtel 4 étoiles propose diverses prestations intéressantes, dont un centre d'affaires, une salle de réunion/de conférence et un éventail de services de secrétariat. Le personnel de l'établissement propose un service d'assistance pour les visites touristiques/achat de billets, un éventail de services d'affaires et un bureau de change. L'établissement propose un service de conciergerie, un personnel multilingue et une laverie. Le parking de l'hôtel est payant, sous réserve de disponibilité.
Chambres
Les chambres donnent sur un balcon avec vue sur la ville, sur le jardin ou sur la cour intérieure . Les 302 chambres de l'établissement Grand Hotel Fleming sont climatisées et comprennent un minibar et un coffre-fort. L'accès à Internet haut débit avec ou sans fil est proposé (prestation en supplément). Un téléviseur à écran plat 22 pouces donne accès aux chaînes numériques. Les salles de bain comptent un ensemble douche/baignoire, un bidet, un sèche-cheveux et des articles de toilette gratuits. De plus, un service de ménage est proposé (quotidiennement). D'autres prestations sont disponibles sur demande, notamment un service de réveil par téléphone.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Un petit déjeuner gratuit est servi tous les matins au restaurant, entre 7 h 30 et 10 h 30.
Fleming - Ce restaurant sert le petit déjeuner, le déjeuner et le dîner.
Un service d'étage (horaires limités) est disponible.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Certains établissements facturent des frais supplémentaires pour des équipements ou des services, même si vous n'en faites pas usage. Certaines taxes gouvernementales peuvent également vous être facturées à votre arrivée ou départ. Cet établissement nous a informés qu'il facture les frais suivants :
Nous avons indiqué tous les frais dont l'établissement nous a fait part. Toutefois, ces frais peuvent varier, en fonction par exemple de la durée du séjour ou du type de chambre réservé.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, ou bien à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Grand fleming"
Trop éloigné du centre mais si vous n'avez pas peur d'une heure de bus et du métro tout va bien ! Il est proche de l'arrêt de bus cependant .
acceuil pas du tout serviable.nous renvoie dans nos basket lorsqu on demande un service en nous disant qu ils sont occupes a autres choses restaurant de l hotel nul ne correspond pas du tout a ce qui est presente en photo dans les ascenceurs buffets du petit dejeuner nul.le pain et les croissants ne sont pas frais.jambon et fromage immangeable jus de […] fruits on ne peut plus chimique personnel tres sympa sur le bar lounge Lisez la suite
"Un très bon rapport qualité prix !"
Cet hôtel dans le nord de Rome est dans un bon quartier. Il est très facile d'accéder au centre historique avec le bus 32 (très fiable) qui se prend à 150m de l'hôtel et qui vous dépose aux portes du Vatican. L'hôtel en lui même est très propre et le personnel sympathique. La seule critique est un climatisation efficace mais un peu bruyante.
"fleming"
tres bel hotel,peronnel acceuillant mais parfois too busy,chambre confortable et jolie,mais cependant tres loin de la gare termini,hotel bien pour ceux qui veulent le calme.hotel a conseiller
"Hotel éloigné du centre de Rome"
Hotel correct mais plus un 3 étoiles qu'un 4 étoiles chambre un peu petite de meme que la salle de bains. Personnel à l'accueil prévenant.
"Pas terrible pour le prix."
Ce client n'a pas laissé de commentaire.
"grand hotel Flemming à ROME"
Bon ressenti dans l'ensemble, buffet petit déjeuner compris dans le prix de la chambre très appréciable.Comptez facilement 35 minute pour rejoindre le centre de rome en transport en commun mais très bien desservi et régulièrement.Vous pouvez facilement rentrer tard en transport en commun le quartier de l'hotel est très calme. Je vous conseille cet hotel […] si vous cherchez un bon endroit ou passer la nuit apres une longue journée de visite. Lisez la suite
"Good value for price, but some problems"
Given the average price paid for night, the overall value of the hotel was fine, and staff was also helpful. Transportation takes time, but bus lines are close to hotel and so is not a big problem. However, my one problem was with the strange sounds happening every night since rooms are very bad in sound proof and also I found policemen on one of the […] mornings in the room next to me, probably something related with the shoutings I heard all the night the night before. Lisez la suite
Brilliant Hotel!! Just 10 mins with bus from the Vatican in a very quite neighborhood. The room was with separate living and the breakfast was very nice too. I definitely will go back again next time when i visit Rome!!
The Grand Fleming Hotel was clean and comfortable. Staff was friendly and helpful. The rooms were a little small and the television was outdated but there was a balcony with a nice view. I was impressed with the continental breakfast.
Not good for a 4 star hotel. For 2 stars was ok. The reception man was very nice and polite. The rooms a little small and very noisy (we past into two schools.....!) we could not sleep at all. The lady in the bar, was very rood, she does not know how to do her job, that is very bad for the hotel. We have to wait for 20 minutes to come and take orden, […] from the moment that we called her because, she was playing with her computer. Glasses, services and etc.i n the bar was very very old....not for a 4 star hotel. Location was about 10 minutes from the center by taxi, which cost around 13 euro. Lisez la suite
"Grand Hotel Fleming in Rome"
I have travel a lot, and serously this Hotel is been the worse I have ever stayed in. They have HORRIBLE service, they are not frendly at all the Hotel smell like cigarret smoke all the time, the rooms are extremely small, is located on a really ugly area. I will NEVER stay in this Hotel even if they pay for my trip
Ce client n'a pas laissé de commentaire.
"Good Hotel...poor service"
The holels.com helped me to get a very good rate event though when I arrived to the Hotel the service was really poor. The important point is that the place was really good to going everywhere.
"Grand Hotel Fleming"
For the price I cant fault this hotel. The restaurant is fine with a varied menu, not many English TV channels just CNN and BBC world news. car parking is not the easiest to find and there is a market there which starts at 6 and if your car is in the way they just block it in!!! All in all though I cant really fault it and I would certainly stay there […] again. Lisez la suite
"Poor Services & Breakfast"
Hotel was a bit out of the way. Have to take a 20 min. bus ride to reach city center. Only way to buy a bus ticket is to find a tobacco store on the main street...can't get one at the hotel and can't get one on the bus...silly system. Services at the hotels were bad. We asked front desk to assist with the safe in our room but no one showed up and we […] waited for nothing. No maps or guidance for tourists. Breakfast was crappy. 4 waiters stood around every morning at breakfast and did nothing. Poor management overall. Lisez la suite
"Hotel Grand Fleming in Rome, Italy"
The reception staff is very cold and distant. I'm not the client is paying for the services offered by the hotel, they offer services for which you paid. Even if you do not ask in front of "health" drinking help you if you will be asked several times until you provide some information. Breakfast is OK, distance from the center and metro link.
"Grand Hotel Fleming leaves a lot to be desired"
You cannot check in prior to 3:00pm. Even if your room is ready the front desk will not let you check in one minute early. My wife and I arrived at the hotel at 11:00 am and the front desk made us wait until 3:00 pm. We told then that we had just arrived on a ten hour flight and could they make an exception so we could get some rest, No way! One man […] and one lady at the front desk were pleasant. One man and one lady were not. These two ignore you until it suits them to addess your needs. The man talks at you or down to you. The bedroom is small (rm 630), two twin beds. The b/room is tiny, you have to step up about 12" to get into the shower which seems aboy 30" square. The show is on a vertical bar and so tight you cannot slide the show up or down the bar. We had a good view from the bedroom and the curtains did a very good job of keeping the room nice and dark at night. Also we did not have any outside noises. Breakfast was good. Selection of cereals, Croissants, cake, rolls, juices and coffee and tea. Nice breakfast room, large and well serviced The hotel is not close to downtown. You need to take a taxi, about 15/20 euros or bus 32 for one euro/person. Bus takes about 25/30 minutes. The hotel is in a residental area. There are coffee shops and restaurants in the area and a market across the road from the hotel. Some of the coffee shops/bakeries are great and inexpensive. The coffee shop across the road (kiddy corner from the hotel) is expensive. The restaurant to the right of the hotel and across the road (uno 2 tre) is good. Inexpensive, english menu, waitress speaks good english and is excellant Lisez la suite
"Hotel Fleming - quiet safe neighbourhood"
Quiet location in a safe neighbourhood. Rome is extremely built up so you are unlikely to get anything with a real spacious feel anywhere in the city or even the outskirts. You will need to get a taxi into town which was around 15 Euros. Twin room was clean and had a secure coded safety deposit box. With signs and warnings even before you go to Rome […] about general theft and crime rates this hotel felt extremely safe. Clean bathroom although not the most spacious. More than did the job for a City break on a smaller budget. The reception staff left a little to be desired. Stapling bits of paper on one occasion was more important than seeing to a line of 3-4 guests. On another occasion we asked to book a taxi and were shown where the nearby taxi rank was. We had already been standing at that rank waiting for a cab for 15 minutes hence asking them to book one - this was met with a look and sigh that it was far too much effort!! Got back to the hotel at midnight and the bar was closed so no late night tipple available. Not much sights wise around the hotel although there is one park you could see en route to the City with lots of interesting sculptures and some peace and quiet. About 2 miles away from the Olympic Stadium. Generally a pleasant stay and would use the hotel again as a base to see the City - but with friends so as to split the cost of the cabs into town. Lisez la suite
"Everything is ok"
Everything in this hotel is ok. Pls noted that its' location is quite far a little bit from the centre but if you ask people around to know the way to reach the public transportation to get into the center, if seem to be interesting to staying here.
"Nice Hotel but..."
Nice and clean hotel with excelent and kind hotel staff. Poor breakfast quality for a four stars hotel and very poor public transportation media (only two buses that stop at 00:25) 300 meters from the hotel.
The A.C. in the rooms are NOT suitable for the hot weather of summertime in Rome at all. The hotel does have a very good bartender though.
Grand Hotel Fleming is within reach of direct public transport to the vatican!
"The Grand Hotel Fleming in Rome"
The hotel was good only that too removed from the city centre, thanks to the Bus 32 life was made easier a little. The staff were friendly but the room I lodged in had the same sheets for three days/nights until I lodged an official complaint. After the first change of beddings, I found myself again using the same sheets for another night which I consider […] quite strange for a hotel of such reknown. The breakfast was good though more Italian than Continental. Maybe there should be more natural fruit juices than the ones there of orange and pineapple with a lot of sugar deposits. In general the good parts far out-weighed the apparent negatives. Lisez la suite
"OK hotell, nice staff"
OK hotell, nice staff
"The Grand Hotel Fleming - outdated"
In retrospect, the amount of money we paid for our stay was good value. However, my wife and I were disappointed with the hotel. The location is not ideal, there is only one bus you can take, the 32, and it is 30 min from the Vatican City. The room was very clean and a decent size, however the bath leaked and the decor was outdated. The neighbourhood […] is a little downtrodden and drab. When we ate in the hotel restaurant the food was very mediocre. Again, with the amount of money we paid it was not a bad deal as such, but not an experience worthy of the 'Grand' title. Lisez la suite
"Not worth it!"
The staff was extremely helpful, but the hotel just isn't good enough. The a/c barely worked and the in room fridge didn't work at all. with the a/c not working we had to sleep with the window open which isn't bad but our room faced the open terrace on the roof. With about 15 guest outside for a majority of the night we had no privacy. Long up hill […] walk to get to the hotel from the bus stop or subway. The staff was great, but I wouldn't stay at this hotel again for half the price. Lisez la suite
Ce client n'a pas laissé de commentaire.
"So So"
The worst male counter staff I have seen in Europe. One of the male counter staff was helpful. A/C, TV, and leaking taps a few of the problems. No managers on duty so you can see how things never get resolved!
"Sleep, but do not eat"
Not close to any tourist sights. Hotel is a fair stay for the price. The restaurant however is not good.
Ce client n'a pas laissé de commentaire.
We had a good experience , nice area the hotel was nice ,clean,. The only problem was that we had to take a bus to downtown area. The airport was about one hour and a half and very expencive by taxi, we paid 70€ Now that I had experience, I will go back again to this hotel and will recommend it. I wish I was in Italy. Loved it Cia,
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Grand Hotel Fleming in Rome"
Although we were overall satisfied with the hotel and the breakfast served each morning, we did have a couple minor issues. First, the hotel was not that convenient to the tourist sites. Second, prior to check-out, we should be informed that credit cards are not accepted for the final charges. This could have been bad had we not had enough cash on […] hand. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Great Breakfast but a little far North"
The Grand Hotel Flemming was a nice hotel. Their breakfast was good, fairly standard for Italy. The hotel was a little far North of the city but the bus took you to the Vatican in about 15-20 minutes.
"Grand Hotel Flemming in Rome"
My friends and I had a wonderful experience staying here. The staff was friendly, helpful, and pleasant. It is about half hour from the Vatican by bus. The bus leaves you right by the Vatican so no problem there. It was clean. The breakfast was complimentary and fairly good. Most of the staff knew English and Spanish a big plus when you unfortunately […] don't know the language. Especial thanks to Alexander, David and the rest of the staff. Thanks for making our stay special. Keep it up. Happy Customer Lisez la suite
"Bad hotel"
very far from rome terminus....too difficult to commute....not a gud place to stay....bad & small rooms....water was too hot in the room unable to take shower at a normal temp. rooms were too small and suffocating....
"Poor customer service, poor attitude, not friendly"
3 out of 4 front desk clerks gave us attitude during our 2 nights stay. We had issues connected to the paid internet. They did not help us make a local call and tell us to buy a phone card to call. We ended up getting a younger front desk clerk who was willing to help us dial the numbers. Room lacks sound proofing.. there were a dozen of kids and young […] adults partying at night (12-2am) and we had to call the front desk 3 time before they did anything to quiet them down. Overall the hotel was fine but their front desk clerks need to learn how to respect their customers. Lisez la suite
The hotel is nowhere near the main sights of Rome, however they are nearby public transit, so if you don't mind taking the bus, it's great. Most important: ***take public transit to and from the airport, otherwise the shuttles and taxis are really expensive***
"Grand Hotel Fleming in Rome, 3 star quality"
There is a very long wait at reception.and it doesn't feel like the staff are happy to help you at all, in fact most of the time we felt we shouldn't approach reception for anything lest we'd be disturbing. The food was absolutely horrendous. The hotel decor is in need of updating but the place was kept extremely clean at all times. The room was very […] comfortable, with a fantastic shower facilities, however there was no tea and coffee-making facilities as you would expect from a 4star. The location was a little far from the centre but buses are very cheap and very frequent and a taxi to the centre costs only around €10. The surrounding area has nothing to offer except a couple of food shops and a cafe, the area, like the rest of Rome is littered with graffiti and is not pleasing to the eye at all. Lisez la suite
"Bad reception"
the people on reception treating you bad, as they are paying you to stay in the hotel not as you pay. Also the room is really small. I didn't recomnd it at all
Ce client n'a pas laissé de commentaire.
"FAR AND NOT FRIENDLY!"
ABOUT 30 MINUTES OR MORE FROM THE MOST IMPORTANTS ATRACTIONS OF ROME (20-25MTS BY BUS FROM VATICANO STOP. FRONT DESK RUDE AND NOT FRIENDLY. IST NOT REAL CONTRO AC IN THE ROOM.THE STAFF TURN ON AC FROM 6.AM TO 00.HRS (??????) NOT RECOMENDED!
"needs improvment."
front desk staff is not at all helpfull and does not guide properly.
"Great"
Wonderful hotel. Great employees, good location and in a quiet area. I definately recommend them.
"Avansert ungdomsherberge"
La deg ikke lure av antall stjerner hotellet har. Hotellet har forbedringspotensiale på det meste. Jeg reiser 100 døgn i året og mener å ha noe erfaring av det. Hotellet er et avansert ungdomsherberge. Er man forberedt på det er oppholdet helt ok. Samme frokost variasjon hver dag. Ingenting som peker på at det skulle være fire stjerner. Man flyter på […] stjerner fra gamle dager, da dette var et hotel for det rike og kjente. Slik er det ikke lenger. Løvtynne dører til gangen gjør at du kan høre det meste. Er man litt stor er dusjen en liten utfordring. Man kan fint ta buss 32 til og fra byen. Nå kostet en veis bilett 1 euro (drosje 15-20 eoro til Peters plassen). Det tar ca. 30 minutter til Peters plassen med bussen. Konklusjon, skru ned forventningen til hotellet og du får et bra opphold. Lisez la suite
"non troppo soddisfatta..."
..da un 4* mi aspettavo qualcosina in più. Intanto avevo prenotato una matrimoniale e mi hanno assegnato una doppia. Quindi ho chiesto di cambiarla e sono stati disponibili, ma essendo l'una e mezza di notte ci è scocciato un po'. Inoltre la mattina, a partire dalle 8.30 le cameriere hanno provato a fare irruzione ben due volte in camera.. ebbene sì, […] nonostante la camera fosse chiusa a chiave! Lisez la suite
Ce client n'a pas laissé de commentaire.
Les avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
