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Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèce ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Ce client n'a pas laissé de commentaire.
"suite"
It was nice. wasn't satisfied with clean women. they are slow! didn't clean our room till around 4pm.
Thank you for your recent visit and for posting your 4 star rating. I'm terribly sorry you weren't happy with the timing of our housekeeping team, and hope you will accept my apologies. We do our best to clean all rooms at the time most convenient to every guest, and fulfill specific time requests whenever possible. I hope you will give us another chance to earn your satisfaction the next time you are in our area.
1 réponse par Holiday Inn Express Hotel & Suites Independence-Kansas CityCe client n'a pas laissé de commentaire.
"Did the job...."
Hotel was located close to the highway exit, convenient. Had plenty of chain restaurants in the vicinity. Would recommend if you're crashing there for a limitted time, 1 or 2 nights.
Thanks for choosing to stay with us, and for taking the time to share your recommendation. I hope you will give us another opportunity to serve you the next time you are in the area.
1 réponse par Holiday Inn Express Hotel & Suites Independence-Kansas CityCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Very nice hotel but all rooms should have curtains"
Not sure why but our hotel room had white curtains that definitely did not keep the outside lights outside. Found mold underneath the seat in the bathtub (my room has a handicap room). Very comfortable bed. Lots of restaurants nearby.
Thank you for staying with us and posting your comments. I am terribly sorry you found conditions below our normal standards, and hope that if you brought them to our attention during your stay, that you were satisfied with our response. I am using your review in training to emphasize the need for everyone to see the rooms through the guests eyes, and not to let any detail go unattended. I hope you will give us another chance to earn your loyalty the next time you are in the area.
1 réponse par Holiday Inn Express Hotel & Suites Independence-Kansas City"Holiday Inn Express"
Ovarall great hotel. Breakfast buffet is a great thing for this place that makes it worth staying 20miles from oceans and worlds of fun. They are still a short drive away T.V's need to be updated and pool is small but very clean beds were comfortable and service was good.
"Great Stay-Convenient to Kauffman Stadium"
This was the perfect place to stay. Super friendly hotel receptionist. Lots of good restaurants nearby and the bbq all around the area is fantastic. A great place to stay nearby Kauffman stadium. Too bad the Royals had to beat the Cubs!
Thanks for taking the time to write & share your comments. We're glad you enjoyed the service & amenities we offer, and we hope you will become as loyal a fan of this hotel as you are of your team - we look forward to serving you again the next time you come to cheer them on.
1 réponse par Holiday Inn Express Hotel & Suites Independence-Kansas CityCe client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"bryte national wrestling tournament"
booked with hotels.com, good experience as usual. hotel right where they said it was. mall, sams, costco, and several retailers and theaters close by. and with wrestlers cutting weight to make weigh in, that golder corrall across the street looked golden to them..hotel breakfast was pretty good, i was impressed how the managed to keep everything stocked […] with all the families there, indoor pool never ran out of towels. overall pretty good Lisez la suite
Thanks so much for taking the time to share your comments about our your stay with us. We are glad you were able to enjoy our service and amenities, and the surrounding area. We hope you will stay with us again the next time you are in town.
1 réponse par Holiday Inn Express Hotel & Suites Independence-Kansas City"Good"
Better then expected....
we were traveling with 6 people so the suites just fit our needs ans the rates were great
"Great hotel but..."
I was surprised to find black mold in the showers. It was the only cleanliness issue and everything else was so nice. It might have just been our room, but it was surprising.
"Great pet-friendly hotel"
The hotel was clean, staff very friendly and convenient to the interstate. Several well known restaurants within walking distance and a shopping center and theater across the highway just minutes away. Great pet friendly atmosphere. If we travel to the area again we will stay at this facility.
"Kansas City"
This is a convenient hotel right off Highway 70. Great continental-plus breakfast! Wonderful and friendly staff. Clean. Up-to-date.
Ce client n'a pas laissé de commentaire.
"close to hockey rink"
what a great hotel! close to all kinds of places to eat. the Executive rooms are the best. breakfast is small but very good and well worth it. very clean. very helpful and friendly people. if you are coming to see your central hockey team play this is where you need to stay, rink is just down the road!!! what a great time...
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Very Nice Hotel above average breakfast"
Convenient right off the highway and had a better than most breakfast.
Ce client n'a pas laissé de commentaire.
"Not much breakfast"
Hotel nice. breakfast was scarce.
Ce client n'a pas laissé de commentaire.
"Needs Improvement"
The coffee pot in my room had old coffee in there with mold in the pot.
"Nice Hotel in a very cute town"
We only stayed one night and were really impressed with the hotel and surrounding town. The hotel was very clean and the breakfast was impressive for a cont breakfast. Our one issue is that the bathtub was very slippery and my 6 y/o daughter fell while taking a shower.
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