Floris Hotel Avenue - Bruxelles

Hotel avec grande chambre toutes commodités. Proche du centre ville. Internet en libre accès. Petit déjeuner copieux et diversifié. A recommander.

toujours des pbls de tv, sinon le personnel de la reception est serviable. Le personnel du petit dej n'est pas très present et ne fait pas vraiment attention au buffet. On ne peut pas prendre de thè ou de café dans la journée.

Hôtel très bien situé, femme seule le quartier ne craint pas du tout, tous les soirs je suis allée en centre ville à pied sans probleme. L'hôtel est très confortable, très calme, grande chambre spacieuse. Le mitigeur de la baignoire était cassé mais cela marchait quand même sans soucis. Petit déjeuner parfait, viennoiseries, boissons chaudes, jus frais, […] jambon, fromage... a recommander! Lisez la suite

Lit cassé, rideau de douche déchiré pas de lumière dans la SDB.

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hotel de bon niveau, chambre spacieuse seul bémol : la salade fruit du petit déjeuner est de la salade en boite !

tres deçu de ce sejour hotel dont la proprete est douteuse les fenetres ne ferment pas correctement alors que nous sommes au rez de chaussée sans volets ; le quartier est plutot craignos

Accueil pas terrible, chaleur excessive dans tout l'établissement et petit déjeuner de qualité médiocre. On attend autre chose d'un 4 étoiles.

3 réceptionistes différents 3 façons d'accueillir les clients Achetez un guide de Bruxelles avant d'arriver . la documentation dans l'hotel est inexistante et les réponses à nos questions ont été très fantaisistes. Sur la Grand Place il se trouve un point informations que nous avons découvert un peu tard .

Bien dans l'ensemble mais une attente interminable pour avoir de l'eau chaude, la TV HS, les lits un peu mou, wifi payant et dispendieux. Pour un 4 étoile c'est limite. C'est digne plutôt d'un 3 étoile Mais la chambre était calme et spacieuse.

a notre arrivée,on s'apercoit que l'hotel est situé dans une rue zonarde,ensuite la chambre dans un état misérable (trou dans le mur,humidité sous la fenetre,pomme de douche cassée) ensuite le minibar vide. Tout ca nous l'avons immédiatement stipulé mais personne n'a rien fait donc le lendemain nous sommes retourné a l'accueil qui nous a changé de chambre […] (minibar toujours vide) cette hotel ne mérite meme pas une étoile Lisez la suite

Nous n'y avons passé qu'une nuit. La chambre correspondait aux photos, plutôt propre et joli. Très grand lit. Par contre quartier qui craint un peu le soir, il vaut mieux rentrer en taxi. Petit-déjeuner pas top.

Cet hôtel ne correspond pas à ce que laissent transparaitre les photos et la description de l'hôtel (seule la réception est +/- bien décorée, un peu design/loft). Absolument pas un 4* au standard international. Les chambres sont mal équipées (niveau esthétique / déco), la nôtre (grande et propre) et mal entretenues (notamment la salle de bain: néon […] grillé, porte-papier WC arraché, trou rebouché avec du papier hygiénique, etc.). La chambre (meubles bas de gamme) n'est pas décorée, totalement "vide" (aucune documentation sur les services de l’hôtel, de la ville, etc.) 2 oreillers sur le lit, chambre très peu cosy et pas adaptée pour un séjour romantique. Le WIFI est payant et trop cher. L'accueil est très moyen, le réceptionniste est derrière une petite lucarne: certains pas toujours compétents ou accueillants: réponses parfois approximatives concernant les services de l'hôtel, etc. A revoir. L’hôtel est relativement bien situé, "près" des attractions touristiques du centre (grand place etc. à 10 minutes à pied). A proximité directe, possibilité de se restaurer à un prix raisonnable, mais le choix est limité (kébab, couscous, grillades et autres spécialités orientales essentiellement). Le petit déjeuner est moyen (choix limité), pauvre et de qualité gustative faible (c'est rustique, mais les moins exigeants s'en contenteront). Servi jusqu'à 10h00, à 9h30 il manque déjà de tout. L’hôtel n'a pas de parking, on le savait, mais la réception (l'un des réceptionnistes) n'est pas en mesure de suggérer des parkings alentours. Extrêmement déçus (nous nous attendions à un 4* au standard international), certains hôtels présentés 2* ou 3* sont plus au cœur de la ville, mieux situés et moins chers. Le Floris Hôtel Avenue n'offre aucune plus-value par rapport aux hôtels de ces catégories selon moi. En conclusion, niveau prestation, cet hôtel (que nous jugeons sur la base d'une présentation comme un 4* avec un prix que nous estimons avoir payé en conséquence) correspond selon moi à Lisez la suite

L'hôtel donne sur une avenue mais cela reste peu bruyant. Il est bien situé, entre la gare de Bruxelles midi et la grand-place de Bruxelles. Le petit-déjeuner est servi en bas, pas dans les chambres, assez copieux mais servi que jusque 10h seulement. Il est possible d'avoir accès à internet moyennant paiement, mais cela est très coûteux (5 euros l'heure). […] Notre salle de bain était équipé d'une baignoire ce qui est très agréable. Je recommande cet hôtel, la réservation c'est très bien passé, rien à régler sur place, voyage en toute tranquillité. Lisez la suite

L'hôtel est un 4 étoiles, pas loin de la gare. Propre, récent, plutôt luxueux. Mais Gros point noir : nous sommes descendus 2 fois dans cet hôtel à 6 mois d'intervalle et les 2 fois il n'y avait pas d'eau chaude ! en arrivant le soir vers 23h, il faut le savoir, vous n'aurez pas d'eau chaude ! il faut demander à la réception (qui fait semblant de ne […] pas bien comprendre ou qui minimise le problème) de remettre en route la chaudière et 1h30 plus tard vous pouvez prendre votre douche... pratique ! et nous sommes dans un 4 étoiles ! la première fois, nous pensions à un petit problème passager mais 6 mois plus tard... toujours le même problème ! Et à la réception on vous répond de faire une lettre au service commercial comme si nous n'avions que ça à faire ! Donc un conseil : EVITEZ CET HOTEL... sauf si vous aimez l'eau froide ! Lisez la suite

Hôtel correct, dans un quartier tranquille et à deux pas du Manneken Pis. facile d'accès de la gare du midi (Tramway T3 arrêt Anneessens) et à 15 minutes à pied de la gare centrale. Hôtel simple, ne fait pas les 4 étoiles qui sont affichées, les fenêtres et le vitrage mériteraient d'être remplacés, mais constitue un bon choix à proximité du centre de […] Bruxelles. Lisez la suite

I'm used to staying in the Grand Place, but this was only about a 10 minute walk from there. However, there's not much in the way of sights, so you'll need to go to the Grand Place or elsewhere if you're looking to be a tourist. There's only restaurants and regular stores in this area, nothing too interesting from a tourist point of view. The hotel […] itself was clean and the staff was very nice. I declined service to my room, but every day they dropped off a plastic bag of fresh towels and toilet paper at my door. The neighborhood is not great, but not too bad either. My room was clean, but you may want to bring your own travel hairdryer if you need one. The one provided was fixed to the wall, but not very well and seemed like it would fall any minute. It also was not very effective. But the room was quite large, and had a good TV. There was also a huge window. This hotel was fine, but had I acted a week earlier, I could have gotten a hotel in the middle of the Grand Place for the same price. I would recommend this hotel if you get a good price, but if it's only a few bucks more to stay at the Grand Place, you'd be better off there. Lisez la suite

Looks much better inside than from outside. Very big room. Big bathroom. OK, small breakfest.

if you get a discount this can be a priceworthy hotel. Big rooms, fair standard

This hotel made a good first impression. The room was clean and spacious. However, on a cold winter night (-5°C), the bedding and heating were inadequate, and the water was only tepid in the morning. No amount of friendliness at the front desk compensates for a lack of critical basics such as warmth and hot water.

Brilliant for a short stay in Brussells. 10 minutes walk from Midi train station and 10 minutes walk to Grand Place. Rooms are basic but very spacious for the price bracket. Definitely recommended.

Walking distance to central station and grand place. English speaking personnel. Worth the stay. Only drawback was that the fitness center was focused on cardio with no weigh set. (semi-heavy chairs in the room can be used instead =))

The location of the Hotel is fine (10 minutes walk from the Grand Place and 10 minutes on the other side you can reach Brussel-Midi train station). But keep in mind that this is probably the Arab district. The hotel is clean in general but the rooms are not comfy at all with some things that need to be fixed (e.g. shower tape is out of place). The hotel […] is rated as a 4 Stars hotel, which is not true, the rooms are very poor with no slippers, not a single picture was there. Breakfast as well was very limited with a crabby toaster that burned toast for all guests. Lisez la suite

The hotel was clean, offered an excellent array of fresh and delicious options for breakfast, was really close to the main train station (Bruxelles Midi / Brussels Zuid), and I was with one other friend and our room was spacious and comfortable. All this at an incredibly low price! The surrounding neighbourhood wasn't perfect, but it was in a good location […] and it was easy to get into downtown with the metro/tram. The staff was also incredibly friendly and helpful--when we needed to print train tickets for Bruges and the main printer in the lobby was broken, they allowed us to e-mail reception and then printed the tickets for us. Great experience overall. Lisez la suite

Spacious room (meant for three persons) Soft beds. Freezing cold bathroom (Begining of December) with tiny towels. Wi-Fi: 1h/5€, 2h/10€, 1 Day/15€

Definetly not a 4 star, and the surroundings of the hotel weren't the best, but all in all a good 3 star and nice people working there.

Great breakfast included in the price of the room. Free internet via lobby computer. Helpful staff . Walking distance to Grand Place.

The hotel was fine, the problem was that my ground floor room faced onto the street outside which is very noisy. The one thing that I want when travelling with work is a good nights sleep - I won't be back.

Only stayed one night but we were more than happy with the hotel. Great breakfast and included in the price (well, was for us). Bit of a walk to Midi railway station, but hotel is halfway between station and centre of town. Clean hotel, but Wi-Fi a bit expensive.

I do not wish to distract others from going to your hotel, so please review internally. Firstly, I must say that I really wanted to enjoy my stay, but it was probably the worst hotel I have stayed in in many years. I was given room 14 on arrival and there was no brochures on how to use the safe or what TV channels were available - the I found that the […] safe did not work, so they had to find a key. There is also no clock radio as stated, empty minibar ir a trouser press as advertised. When I returned in the evening, I discovered that further to the safe, the air conditioner did not work; there was no bath plug, so I could not bath and the hot water was only tepid (=legionella risk and makes your hotel a risk). - it was almost if they gave me a disused room. The next morning they moved me to a room where the air con and safe worked, but at night there is definatley a problem with your hot water availablity as it is only lukewarm at best - the morning is better. The other thing is that I expected tea and coffee in the rooms, so if one wanted some at night or morning - there is none. The last item I must say that I found strange for a 4 star hotel is that the only info they could give me on what is surrounding the hotel is a faintly copy of a road map, that was bearly legable where they indicated main shopping area. A restaurant gave me a proper map that I could use to biew where I was going and how to get back to the hotel Lisez la suite

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Rom is large for European hotel. Hotel is in good location, it is about 10 min walk from South station and about 15 min walk to center of the town. No Wifi. Breakfast is good. Wash basin sink was not draining, they fixed it next day. Taxi to airport expensive.

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Nice quiet room, in fact we got a triple having payed for a double since they didn't have any twin bed doubles vacant. 5-10 minutes walk to Grande Place, 2 minutes walk to metro, some restaurants nearby. Standard breakfast for a 4 star hotel. The only downside was the neighbourhood: although we didn't have any problems, someone in the staff of the hotel […] told us that walking towards Midi Station was risky as there are some pickpocketers on that route, but the route to the center was safe. Lisez la suite

Nice spot to stay, halfway between grand place and Eurostar train. Clean large rooms. OK breakfast. Good value.

the hotel located about the center n u fill frindly hotel but the bed was not good its very old and the buffe in the breafast show bad not as seen in lot my tripes

Hotel Floris is convenient for the euro star and gettng to the centre of Brussels. It is also not far from the EU quarter by tram/metro. It is a well run hotel with helpful staff and the bedrooms are spacious and well equipped for the price. The buffet breakfast included was good.

very nice staff. they had Headache pills when the Pharmacy was closed. Nice & clean. Recommend warmly.

The main problem I had was the lack of facilities - even the cold water was hot, and given their was no bar, or even minibar, that meant drinking warm water. The internet access was ludicrously overpriced, and breakfast was fairly poor. Oh, and I had a single bed surrounded by a backrest and bedside lamps for a double, which meant M Hulot style acrobatics […] when trying to lean out of bed and turn the bedside lamp off. I stayed in five different hotels on this extended trip across Europe and the only one less satisfactory was a night in a hostel. The staff were very nice, but that is the only real positive I can think of. Lisez la suite

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Excellent, reasonably priced hotel in convenient location. Would stay again.

Not a four star experience. A good sized room and bathroom but the mattress was terribly soft and there were no tea and coffee facilities. The mini bar was empty and switched off. Buffet breakfast was adequate. Overall - over-priced.

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I would definetly stay again, 2 minutes to metro, you can also walk to the midi train station. Quiet at night and great breakfast. Helpful check in people and very clean large room.

My room at this hotel was very spacious with a well equipped bathroom, with a bath as well as a shower. The hotel staff were helpful and the breakfast, included in the room rate, was fine. It is very near a metro with access in a couple of stops to the centre in one direction or gare du midi in the other. I walked from the hotel to the Sablon area […] and it only took about 15 minutes. Lisez la suite

Room condition was terrible. The sink and tub were clogged. There were stains of floor and bed sheets. Heat did not work. Phone did not work. Worst of all on they did not call (once phone was fixed) when we scheduled our wake-up call ... and as a result we missed the train. Staff was rude and unhelpful. Do not stay at this Floris Avenue hotel (maybe […] the other ones in the chain are okay). Lisez la suite

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Ideally situated half way between the Eurostar (Brussels Midi) station and the Grande Place - centre of Brussels. If you stay at this hotel you can avoid paying for taxis. The hotel is simple but clean; the rooms are large and the area is quiet at night. The breakfast buffet is very good.