Best Western Plus Coconut Waikiki Hotel - Honolulu

The hotel was very clean and well put together. The only thing wrong in my room was the outlet for a lamp but that wasn't a problem at all. Staff was very friendly. It was awesome that you could book your tours right down in the lobby. It was extremley convienant. The hotel breakfeast was very nice and filling. Its about a 10 to 15 minute walk to the […] beach so there is no need to rent a car. Its very close to all the shops. I had a great trip and will probably stay here again on my next visit. Lisez la suite

If your facing the river side/mountain view, that is the loudest part of town. The neighborhood leaves alot to be desired but overall I'd give it a 3.66 stars. The staff was great, the building and neighborhood was a different story.

This is a very comfortable, convenient hotel in Waikiki overlooking the Ali Wai canal. We were able to walk almost everywhere. Easy arrangements for all attractions. Good breakfast service; absolutely no complaints.

Overall this is a great hotel. It is in a great location, about a 10 minute walk to Waikiki beach (which is perfect, nice and quiet, not nearly as touristy, yet a short walk away). It is also close to all major roads and highways which is convenient to get to the airport, north shore, Pearl Harbor, etc. The rooms were big and clean. Service was excellent. […] Valet parking was very convenient, but it was pricey. It was $25 per day. We went to a resort in Maui after Honolulu, and they included parking in their resort fee. That's really my only complaint. Overall it is great, and it is cheaper than the hotels closer to Waikiki (again, I think this is actually a good thing). Lisez la suite

The hotel is only a short walk from the main Waikiki shopping area, and the staff is very friendly and helpful. Breakfast is so-so, without a lot of healthy choices, but on the plus side, it's included with the room charge. The bed was very comfortable, and the room was clean and neat. On the down side, however, the sink drain could not be closed (and […] when forced closed, could not be opened) and the room appeared to have been retro-fitted to squeeze one more room than the original design called for. This resulted in some odd and inconvenient angles, such as having to reach around a corner to unlatch the balcony sliding door, or to access the closet. Overall, though, this is a very decent place to stay if you are on a budget. Lisez la suite

Nice place to stay. Free hot breakfast. Close enough to Waikiki Beach without being right on the main strip.

The hotel floor is very low. It is very noisy in the evening. Motor sound, music in the car passby and sound of wind can hear clearly. The lobby is clean but very small as well as the swimming pool. Types of food for breakfast are little.

Our room was extremely noisy. Couldnt sleep as the windows seemed too thin for the immediat environment. Could loudly ear cars, garbage truck, wind. Air conditioning was not operating properly. If you are simply staying there for one night you will find the staff beeing very nice and helpful, however due to the room's condition , I wouldnt recommend […] spending any longer Lisez la suite

We stayed for 8 nights during the middle of December. This hotel was picked for it's Tripadviser rating, price, breakfast and free wifi. Unfortunately the wifi in our room kept cutting out. They offered to move us but we'd already unpacked. The breakfast was not special and you had to get in early or they'd run out. The staff were always lovely though […] and while I'd probably stay closer to the beach next time (it is a good 10 minute walk to Waikiki Beach) this hotel was very well represented. The evening and early morning noise was a turn off as well as our view of a "hostel" across the road. We stayed in an executive suite which was a good size for 2 adults and 2 children and about 3 times larger than our previous standard ocean front hotel room at Sheraton Waikiki. Lisez la suite

The Coconut is a fantastic little hotel tucked just a few blocks from the best spot in Waikiki. Though not adjacent to the beach, it is in a prime location just up the road from the Royal Hawaiian Shopping center, and mere 5-10 minute stroll to the sandy shores proper. A wonderful boutique style aesthetic makes it stand out a great deal from the competition, […] stylish, well kept, and attractive. The staff were all friendly and helpful, especially staff member Mike who helped us several times through our stay. Lisez la suite

The wireless Internet is not working, it is nearly impossible to get into the Internet

Ce client n'a pas laissé de commentaire.

We recently stayed in Hawaii for our honeymoon and chose this hotel for the two nights before flying home. It was a very pleasant surprise to have excellent value and wonderful staff. Out of all the hotels we stayed in, this is the one that made us feel like they wanted us to be there. It's a few blocks from the beach, but as far as the hotel itself […] goes - it can't be beaten with complimentary internet usage, generous breakfast buffet and well presented rooms! Lisez la suite

We stayed here for a few nights and enjoyed our stay. The staff were very friendly and helpful, and the rooms comfortable. The only slight negative was that the air con was very loud and the noise from the main road even louder which made sleeping slightly difficult. There were rooms off the main road which no doubt would have been quieter. Free breakfast […] and wifi was nice. Lisez la suite

We stayed for three nights and beds were not made and towels were not replaced on the 2nd day. The garbage can was not cleaned out as well on the 2nd day. All other amenities were good including the breakfast. The room was spacious. The location was quite convenient for the 3 places we were visiting. Overall good value.

Ce client n'a pas laissé de commentaire.

We stayed here for our last 2 nights in Hawaii thinking any old bed will do,pity we didn't have longer to enjoy the hotel, we didn't expect to have 2 bathrooms, 2 balconies a sitting room with a flat screen tv and the comfiest bed in the world! The front of house staff were lovely and there were complimentary teas, coffees and water throughout the day, […] plus a continental breakfast which we missed cos of the afore mentioned comfy bed! The hotel is off the main strip which is good as you don't get the noise but within walking distance of everything you need. The only down side and this is getting a bit picky is the size of the pool, it is really small, but then again you don't come to Hawaii to swim in a pool ;) If we ever stay in Waikiki again this will be the first on our list. Lisez la suite

If you don't care about being on the sea and want a reasonably priced alternative, this hotel is for you. Just blocks from shopping and the sea. Great breakfast s included. Staff very accommodating and concierge is present to help with tours.

We were pleased with the Best Western, it is not a resort style hotel so don't expect to spend a lot of time there. It is the choice to make if, like us, you're out and about and just want a convenient place to stay thats comfortable and value for money.

Ce client n'a pas laissé de commentaire.

We were sight-seeing and the location was excellent. But, if one is in Honolulu for the beach, the beach is a 10-15 minute walk. we were in room 908 and it seemed to me that the "8" room on each floor war the best. And the higher the better. Service was excellent. the comp breakfast was very good (I liked the waffle machine). Go and enjoy.

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Recent renovations can't hide that this building was constructed over 40 years ago and it shows. While the staff was friendly enough, I called after I departed about some items left behind and there was no follow up despite promises to email or call. The location is close enough for a short walk to Waikiki, but the pool is a joke, tucked in a courtyard […] and super small. Too many options in Honolulu to choose this one, go on to the next choice. Lisez la suite

The only complaint we have is the bathroom was very small. All other aspects of the hotel were very good.

Ce client n'a pas laissé de commentaire.

I spent 4 days in this hotel during a business trip on March 2011. They gave me a room on the top floor overlooking the mountains. You can tell this hotel has been renovated recently but the doors (entry and balcony) and air conditioning system have not. It was windy and the door to the balcony was producing a rattling noise day and night. Similarly […] the AC unit inserted in the wall was old and its compressor regularly was making a horrible noise. The doors and windows are not soundproof and the hotel is adjacent to the Ala Wai Blvd. Even on the 10th floor with the windows and door closed you can hear trucks and noisy cars. All this made for an unpleasant stay. It was very difficult to sleep being constantly woken up by one noise or another even with ear plugs. Breakfast is OK but has nothing special. Service is slightly below average. Some staff members are very nice while other don't even acknowledge your presence. Overall I wouldn't recommend this hotel to anyone and I know I will never be back. Lisez la suite

I have never seen a hotel staff say "yes" as much as this one. They bent over backwards to accommodate our requests. The hotel has fewer than 80 rooms so after staying a week and eating breakfast with many of the same people it felt like home. The unlimited lemonade, lemon water and pineapple tea added a nice touch. The free computers and printing were […] fantastic as many of the other hotels charge their guests for this service. I would only ask that yogurt be made a permanent part of breakfast and that our room could be made up before late afternoon. Neither of these is a biggie, however, and I would definitely stay here again. Lisez la suite

Talked to the general manager with a promise of a response in 30 minutes. We liked to store one piece of luggage until we return in a week, saving us the trouble of lugging unnecessary belongings while hopping other Hawaiian islands. We wasted time waiting 40 minutes to call again but to hear a canned statement of policy of no. Very little or no customer […] consideration behind a policy shield as compared to other establishments. Lisez la suite

Staff was very good, but location was extremely noisy...road noise, many loud motorcycles, street light next to hotel causes lots of stops and starts. Breakfast was minimal...no fruit or hot food. Just waffles, coffee, etc.

Very good experience. Hotel staff very helpful and friendly, especially the front desk. Continental breakfast had fairly good selections to start the day. Room was small but adequate and very clean. Good location. No complaints. Would not hesitate to go back to this hotel and recommend to friends.

The staff and the hotel accommodations were first class in respects. I wholdheartedly recommend this hotel for a Hawaii visit.

Ce client n'a pas laissé de commentaire.

this is a very well maintained hotel, excellent decor and very clean. the location is good as well. I will stay there again on my next visit. The hotel staff was excellent, except for the Sunday afternoon valet, young man lacked customer service skills.

Ce client n'a pas laissé de commentaire.

our stay at the best western coconut was wonderful. the suite had tons of room to relax. even though it was a little ways to the beach, this is now the only place i will stay in waikiki!

The hotel is a great location and walking distance to the beach. The staff provided excellent support and the rooms were great.

Ce client n'a pas laissé de commentaire.

Most guests were of senior citizen age, still the place was well kept and the service was awesome. Leonevi and Crystal (spelling?) were really friendly and attentive. Check-in is at 3p, unless you do early check-in.

My husband and I were pleasantly suprised by this hotel. Being a Bestwestern we didn't have high hopes. But the staff, room, and amenities were excellent. We would definately stay there again and recommend it to friends and family. *their pool is tiny...but the beach is just down the road a ways.

This hotel is a small boutique hotel so don't expect anything flash. The room we had was very clean but there are 2 negatives the air conditioning was so noisy we had to turn it off and there was a lot of noise coming from the street which woke us up in the early hours of the morning every night. The bed is comfortable the staff friendly but I don't […] think I would stay there again. Lisez la suite

This place is located near, but not directly on the busiest part of Waikiki. It was within walking distance of several resturants and shopping. Staff here was very friendly and helpful. Good $ value in my opinion.

Very courteous and professional, I would definitely stay here again for my vacation in Waikiki.

Ce client n'a pas laissé de commentaire.

The rooms were much better than I expected, and it seemed like the entire hotel was recently refurbished (think elegant-chic). Also, the hotel is located within walking distance to all the 'action' in Waikiki. Marry this with the fact that the rooms are reasonably priced (considering this is Waikiki), and it is easy to conclude that the hotel is just […] perfect! Other noteworthy stuff includes: (a) I'm sure the hotel description will cover these but I thought I'd mention it anyway - the hotel has free continental breakfast, tea/coffee throughout the day, free Wi-Fi and free computers for use at the lobby level, and (b) I thought that the staff were extra attentive and friendly Lisez la suite

This hotel was better than what we expected for the $$. This was our first visit to Waikiki, looking to travel on a budget. This hotel was perfect. The room was one of the cleanest hotels I've stayed in, including the spotless microwave. The bed was big, comfortable and clean. The staff was helpful, kind and efficient. Wasn't sure what to expect with […] the Continental breakfast, but it was delicious and different items each morning with items such as fresh fruit (pineapple, oranges, and apples), cereal, Belgium waffle makers, and danishes/cinnamon rolls, etc. It was very nice having the business center avaliable 24 hours a day to find directions or check email. The hotel is located within a short walking distance of many high-end shops, restaurants and most importantly, the beach. If you are looking for a nice, clean, affordable hotel in Waikiki and do not mind being slightly off the "main drag", I would highly recommend this hotel. Lisez la suite

The front desk staff was awesome. LeAnn gave great tips for the best use of our time. Housekeeping staff was very friendly. Rooms are SMALL, but fine. It was pretty clean really.

I spent 10 days at the Coconut in September to visit my son who is in the Army. When I was looking for a good place to stay I wanted something nice but not too expensive and I settled on the Coconut because of the positive reviews. The motel gets good reviews because it is a good motel. The staff was friendly and helpful everything is clean rooms and […] beds were comfortable. I did not use the pool but it looked small. It is located in downtown Waikiki so there is tons of traffic and on the weekends it could get quite noisy especially from passing mopeds. If I go back to Hawaii I will stay here again. Lisez la suite

Best Western Coconut Wakiki was a great choice for the next generation. Front desk is very helpful and friendly, everything is more or less self service which works great for me as I don't like ppl chasing me for tips. Free internet access with good internet support and good connection to the rest of the world. What suprises me is the complimentry […] local calls. Most of the hotels will charge you 1.50USD for one. Rooms are bright and trendy, unlike most Hawaii hotels. There is a microwave and simple kitchenware including a sink if you want to dine in. The toilet is all white and sparkling clean with a hair dryer. Lisez la suite