Castle Hilo Hawaiian Hotel - Hilo

Hôtel correct , beau hall d'accueil , restaurant , bar , ascenseur , boutique Chambre de bonne taille mais déco vieillissante , salle de bains année 70 à revoir Pas de petit déj dans le prix ! Pas de kitchenette, ni frigo

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Les chambres sont vieillottes et sentent un peu le moisi. Le personnel est très chaleureux et,en plus, très efficace. Attention, il n'y a pas de coffre fort dans la chambre vous en trouverez un à la réception. Côté jardin, le matin : concert des oiseaux et le soir : concert des grenouilles.

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Hotel tres correct, pas un coup de coeur, mais plutot content quand meme. La seule fausse note, sur notre sejour d'un mois a Hawaii, c'est la seule fois ou nous n'avions pas de frigo dans la chambre ce qui peut etre prejudiciable (ce qui nous a contraint a l'achat d'une glaciere). Sinon l'hotel est tres bien situé, un peu loin du "centre ville" mais […] dans une quartier calme et vert. les chambres sont spacieuses quoique legerement vieillisantes. Nous y sommes restés 3 nuits comme points de chute (entre waikoloa village et volcano) pour visiter la region de Puna et le Manau Kea Lisez la suite

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Chambre grande et spacieuse avec balcon mais le personnel n'est pas très aimable !

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Hotel sympa mais surtout pratique, juste à côté de l'aéroport. Le parking est gratuit, ce qui est appréciable. Très bon petit-déhjeuner/buffet mais non inclus. Chambre spacieuse mais douche/baignoire plus petite. Style un peu vieillot mais le confort reste là.

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Séjour du 25 au 28/07/2012. Tout s'est bien passé. Petit déjeuner non cmpris mais copieux et varié sous forme de buffet. Le buffet du vendredi soir avec fruits de mer, viande, etc est très copieux à un prix raisonnable vu la qualité et la quantité, boissons comprises, même le vin. Il faut réserver sa place. grands parkings extérieurs et un couvert gratuits. […] Quartier calme. Rien à redire. Lisez la suite

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bien situe superbe vue sur coconut island, balcon sympa, petite plage a cote dans un parc avec des arbres sublimes.

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situé dans un cadre agréable mais un peu éloigné du centre ville, une voiture est nécessaire

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Un des rares hotels près du parc des volcans. Mauvaises odeurs (moisi...) dans la chambre, moquette sur le balcon humide. Pas de sèche cheveux. Sanitaires, TV, d'un autre temps. Sinon personnel agréable. Parking gratuit. A 5mn de l'aéroport.

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Ce client n'a pas laissé de commentaires.

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hotel des annees 70,senteur d'humidite dans les couloir et la chambre

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I was never told about making reservations at the hotel buffet when i checked-in on saturday. So for dinner, we went to eat since everything nearby was closed anyway, but the restaurant hostess didnt let us in coz they are booked fully. I complained that to the hotel receptionist but all she said was "ooh sorry." Room was a mediocre standard hotel room, […] not many amenities, simple. Lisez la suite

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Very efficient and helpful staff. My shower wasn't working so they expeditiously sent up a maintenance person to check it. Upon learning that the shower wasn't working they immediately gave me another room. Thanks Hilo Hawaiian Staff!! "U da bess!!"

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comfortable and easy

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We only stayed 2 nights but the view was great. It was great to get to the volcano and things on that side of the island. The hotel staff were great and they got us in our room early and gave us a great view.

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OUTSTANDING

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We returned to the Hilo Hawaiian Hotel, having had a wonderful stay ten years ago. Back then the hotel was grand - with quality well equiped rooms. The location is lovely - situated by the park and bay with a row of historic Banyan Tress along the front (one planted by Babe Ruth), the lobby is still grand and the staff are still warm and efficient, […] but the guest rooms need TLC - they were faded and shabby (but clean). What a shame - I appeal to the Castle Group to invest some money into refurbishing the guest rooms and restore this lovely hotel to it's former glory! Lisez la suite

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Everything was great about the hotel, but the trees outside of our windows were filled with really REALLY loud birds that kept us awake most of the night. Even though the hotel is great, I don't think I would stay here again unless I was on the water side of the hotel.

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Very fun place to stay for 3 nights. Hotel staff very nice. Beautiful location. Just know it's older but clean & comfortable.

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Enjoyed our stay. Food was good but a touch high for some items. Seafood was fresh and lots of it.. Make sure you pay the extra $10 for the harbour side, which comes with a fridge. No fridge in other rooms and no free Internet

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All the comments and reviews about this hotel are accurate. It is a hotel that has shown its age, the hotel does not spend a lot of money to keep it looking top notch. However, it does look a lot better then all the other nearby locations. The rooms are fine and clean and people here are friendly. The room walls and ceiling are all paper thin. You […] can here everything around you - people using the bathroom upstairs, you can overhear peoples conversation in the halls and at about 5am we heard a jet take off from Hilo airport. We chose not to eat here because we didn't hear any good reviews about the restaurant and the prices were very steep. Lisez la suite

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I'm not too impressed with our stay at this hotel. We upgraded to a "superior" room and our view included the lobby rooftop which was covered in used tissues. The room itself had popcorn ceilings and wallpaper peeling off the wall. They also charge $10 a day to use their wifi. This hotel was definitely not worth the $150 per night we paid. On the plus […] side, the location is beautiful. The ocean is right out the window and a beautiful park with Japanese gardens and banyan trees is right there. I guess I just expected more for the price. Lisez la suite

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The hotel is serviceable. The shower had mildew stains in the grout, which is unsurprising for Hilo, but still....

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Good location Great view musty room smells and moldly walls.

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Great front desk. Nice upgrade ! Huge rooms.great view. Very good Restaurant both food and staff

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Overpriced, which may be the reason rooms were available at the last minute.

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Nice area around hotel for walk or run. Right on bay. Near airport and easy to find. Good food and good service. Large room for the price. Very satisfied.

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First room we had was musty and smelled of cat urine. Clerk at desk quickly and nicely gave us a new room which faced the bay and smelled okay.

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Front desk always very busy with only one person. Breakfast buffet too expensive. Bartenders are alot of fun.

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There isn't much choice in hilo. I recommend staying in another town if at all possible. Blah.

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It was great. Friendly people. Very nice manage.

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The hotel has great potential but it is old and it shows.

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The location of the hotel is very good, near the sea. But rooms close to the elevators are quite noisy.

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Beautiful setting, w/large rooms, great ocean views, & conveniently located w/in walking distance to several restaurants. The landscaping is well-groomed but it’s clear the facility is aging, badly. The staff was courteous, professional & attentive. The in-room coffee was good, exactly as you would expect on Kona. The hotel has Wi-Fi in the lobby, but […] in the rooms you’re stuck with Ethernet cable for about $11 a day. Beyond that, it gets worse. My both bed sheets & towels felt cheap & threadbare, the pillows (I had only two on a king size bed) should have been retired long ago, interior painted surfaces are dingy, carpet is worn out & the cabinetry, furniture, plumbing & lighting fixtures are all extremely outdated & worn. In fact the overall decor reminds me of those kitschy Miami Vice-80's-era pastels & is desperately in need of renovation. That said, there really aren't any other good options in town so this property like the others sadly has no incentive to invest in improvements. Perhaps this is why their hotel room rates are so reasonable, compared to other cities in Hawaii? If you care more about a convenient location in a beautiful setting w/ nice staff & clean & affordable rooms than you do nice appointments & aesthetics, this is a good choice for you; it's not like you have a lot of choices in this town, so if you truly want a first-class facility & can spare a 3 Hour Drive to Kona (or an $80 flight,) that may be worth well the trouble. Lisez la suite

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Very pleased with overall service and condition. Good location too. Suggestions are to have a safe and fridge in the room.

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Wonderful location on the shore of Hilo Bay and convenient for visiting the volcanos. The view out of our hotel window of Coconut Island was incredible!

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The room we stayed in smelled of old smoke, despite apparently being in a smoke free room. Our room didn't have what I think of as basic amenities, such as a fridge (I've been in 2-star hotels with fridge in room), and didn't have tea or coffee (but did have a coffee making machine). Positives however: the room was huuuge, the wait staff were friendly […] (if slow, but I think understaffed), and the hotel is close to Coconut Island and the Gardens, which is quite picturesque. We were using it as a stopover to get an early morning flight, so be warned: close to the airport! (As in, I've stayed in airport hotels further from the runway!) Not a hotel I would recommend to friends, but it is convenient, and in a historic precinct. Lisez la suite

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My husband and I had a wonderful stay at the Castle Hilo Hawaiian Hotel. The rooms were large and comfortable.Parking was sometimes a bit hard to find at night but that is the only complaint that we had.. Location was also good.

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Was very nice faded glory hotel with good staff and unreal location. HIghly recommend for the not extremely picky traveler, Fly into Hilo rent car be your own boss, loved Volcano Park and loved the drive north from Hilo,

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Staff was very nice/room was clean/dinner menu choices was not to our liking. Beautiful view from room and quiet.

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Stayed here for 4 days in January. Having read previous reviews we were not surprised, the hotel is in need of updating and renovations. However our room was clean and very big and our ocean view room on 6th floor was quite comfortable. Free and plentiful parking. Good location for visiting Volcano National Park. Front desk staff were very pleasant […] and helpful. Lisez la suite

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Loved the location Very friendly staff Check in/check out very easy Furniture very battered

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Very Friendly Staff.

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Great view, good sized room, balcony lovely, this is a good hotel, but feels like it could do with a little bit of tlc.

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All of the hotels in Hilo Bay appear fairly dated,but I think this is the best of them. The staff were helpful and friendly. The restaurant serves a great buffet breakfast that will give a filling start to the day, with plenty of fresh fruit available as well as the usual items. If I have a criticism, it is the houskeeping service which was quite hit […] or miss.. some days the room was cleaned, other days the bed was made and that's about all (bathroom not cleaned, coffee not replaced etc). If I was to come to Hilo again, this is the place I would stay. The covered parking area was useful as it rains a lot here! Lisez la suite

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Reasonably clean Decent breakfast with a choice of full or continental Front desk staff very helpful Travel desk staff not well informed

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