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01 57 32 36 09Avis d'un client Hotels.com envoyé le 27 févr. 2013
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Avis d'un client Hotels.com envoyé le 27 févr. 2013
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Avis d'un client Hotels.com envoyé le 25 févr. 2013
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"Séjour new york"Avis d'un client Hotels.com envoyé le 25 févr. 2013
Hôtel très bien situé. Chambre petite mais très fonctionnelle. Cloisons peu épaisses mais les journées sont tellements crevantes qu'on dort très bien. Service sympa. Chambre très propre.
""Avis d'un client Hotels.com envoyé le 24 févr. 2013
Avis concernant le club quarter rockfeller center : Pratique et confortable.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Las Chicas Locas - Popular with guests and locals alike, Las Chicas Locas showcases modern Mexican cuisine. Menu favorites include Shrimp Diablo and Carne Asada Tacos. Pair your meal with a beer, margarita, sangria, or specialty tequila. During the warmer months, the outdoor patio is an ideal place to sip a cool drink and enjoy the neighborhood vibe.
The onsite fitness center offers cardio and weight machines, along with flat-screen TVs.
For a fresh-air workout, walk about 15 minutes to the High Line, an elevated rail line transformed into a popular park. Walking and bicycling paths boast postcard-perfect views of the city and the Hudson River. One mile from the hotel, the huge Chelsea Piers sports complex features an indoor lap pool, a golf club, a skating rink, a bowling alley, and a host of other recreational options.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"HOTEL FOUR POINTS SHERATON CHELSEA"
Sinon la chambre est fonctionnelle pas tres grande certes mais suffisante L'emplacement est bon metro et bus à un bloc Supermarche TOP en face Le personnel n est pas tres causant mais il répond au minimum... Ordi et imprimante disponibles à la réception Bouteilles d'eau dans chambre Journal distribué gracieusement.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Four points Sheraton,Chelsea"
Chambre propre pour escale rapide.Avis véridique Hotels.com
"POOR-Musky Moisture"
The hotel rooms has a musky moisture odor inside of them. I felt like I was breathing in mold that was attempted to be covered up with wallpaper and other cosmetic fixings.Avis véridique Hotels.com
More offers can be offered by Hotel team compared to other hotels in New York like Breakfast and fruits.Avis véridique Hotels.com
Nice location and convenient to many restaurants and activities. Hotel room was nice but could use a refreshing. Staff very pleasant. Overall a good experience.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for the great comment and for recognizing the staff. Please come see us again. Lee Berthelsen-leon GM
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for the Stars! Lee
"Great Double room value"
Went to NYC for a weekend trip with my son. It's not so easy to find a room with 2 beds- this place was roomy ( for NYC) , great location & service. Definitely recommendedAvis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for the recommendation. With our upcoming renovation we will have even more rooms with 2 beds. @ doubles and some with 2 queens. Please come back to see us!
"Close to business meeting"
The staff is great, the hotel is comgortable.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea On Behalf of a wonderful Team, Thank you. We will continue to work for your loyalty. Sincerely , Lee Berthelsen-Leon General Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thank you for the stars! Please come see pus again
"Great location, medium quality"
The location was handy to many of the areas we were scheduled for a weekend wedding. Probably would be good for visiting art galleries. The staff ws friendly and petty well-trained, but the property needs an upgrade. Scuffed furniture, rattly elevator. A little tired, but a good value for the money.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks to the reviewer, Sorry that there were some issues with your rooms, but we do appreciate the comments about the staff. Your feedback is extremely valuable. We will be renovating our guest rooms during the summer which will make us new again! Sincerely Yours, Lee Berthelsen-leon
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks to the reviewer for the 4 stars. We'll keep making sure to earn them. Best Regards, Lee
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thank you for the 4 stars. We'll continue to try to live up to that!
"Great Hotel - Comfortable, clean and convenient"
We had a great time at this hotel. The rate was very affordable, staff friendly, room clean, bed comfortable -- and we were right in the middle of Chelsea and close to everything NYC has to offer.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks so much to the reviewer, we appreciate your business and the great review that you gave us. Thanks
"Excellent Value"
We chose for price and location and are very pleased with the value we received. The room was small but as expected, and reasonably comfortable. Primarily a rooftop and water tower view, but plenty of space and light looking southward from the 19th floor, and outstandingly quiet for NYC. Hotel seems well maintained. Staff were great and let us extend […] our Sunday checkout to 2 PM. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for the nice review! Pease do come see us again.
"Helpful Staff"
The Hotel was in a very good posion with regard to my business cmmitments and the Staff, some of the most helpful and welcoming that I have experienced in any New York Hotel. However the hotels is exremly tired and relaly could do with a bit of attention, it is a shame that this really lets it down.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thank you for that stellar review on our staff in particular. As proof that we do listen to our guests , I'm happy to tell you that we have been approved for a renovation mid summer that should fix those tired rooms. Regardless they are all being done anyway! Thanks and please come see us again. Best regards, Lee
Location and service great - hotel could a little upgrading. Gym in the basement (not so good)Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Dear guest, Thank you for taking the time to review us. please come see us again in the future. Sincerely Lee
Staff was truly delightful! This not-a-lot-of-frills hotel was comfortable, clean, and the perfect location for my short stay!!Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks to the reviewer, We really couldn't ask for better than this. I promise that we will continue to work and maintain our staff, and standards. We will certainly work to continue to earn your loyalty. Sincerely 'Lee
"Small Room, Great Location"
Clean but tiny room. My wife had to sleep with our son cause we would not fit in the same bed. This is Manhattan. You will surely pay the price for the location. Room had old furniture and the hotel needs renovation. But the staff was kind, allowing an early check in and late check out.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for taking the time to write, and for your business. We are upgrading! We have just finished tripling our wifi speed and bandwidth, and we have been approved for renovations this summer that will re-create us back to new! Thank you
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thank you for the four stars! We are going to try for five the next time. Lee
"Great Hotel and Staff."
I didn't feel nickel and dimed and they have a great bar downstairs.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks to the reviewer! The Four Points is a value oriented product. I'm glad to hear that we made the right impression. Please come see us again. Sincerely Lee
Best place to stay in Chelsea price for room was 300.00 by the time of taxes and fees. That was about 100 too much though.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for the great review! I sympathize that New York certainly can be expensive. Relatively speaking though, I promise that as the price "tide" rises in the city, that you will get the best service and value here. Best Regards, Lee
"Good Stay"
It was a good stay, no comments.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thank you, We'll see you next trip!
"just as good as the four points in DC"
Was able to get an early check in on a Friday in March! Got a clean & big room for the city. Just wish we had normal size pillows on beds. Great hospitality from front desk and all employees we came in contact with. This is the 2nd time we stayed in Four Points, we did so in DC last year also. Thank you all.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for the wonderful review. I hope that you'll continue to use Four Points wherever you travel. Sincerely Yours, Lee
"convenient"
Very good!Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thank you to the reviewer!
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Happy for the 4 stars!
I THOUGHT THE STAFF TRIED VERY HARD TO ACCOMODATE US. I WANTED A LUGGAGE RACK TO PUT MY SUITCASE ON BUT THEY DIDN'T HAVE ANY SO THEY BROUGHT UP SOMETHING ELSE WHICH WORKED BUT I THINK THERE SHOULD BE LUGGAGE RACKS IN THE ROOM. THE ROOM WAS VERY SMALL AND DIDN'T HAVE A TUB JUST A SHOWER I WOULD HAVE LIKED TO HAVE KNOW THAT. BUT THE STAFF WAS VERY AC […] COMODATING. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for recognizing the staff! I feel they are exceptional too! I appreciate your feedback on the luggage rack. We'll see what we can do about that.
"Awesome!"
For me its all about the staff. These people were great!Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks to the reviewer for commenting on the heart of the hotel. Your experiences are largely based on what our people do, how they service and connect with you. Thank you for pointing us out to others.
"Convenient location, terrible quality"
Shocked at the poor quality of the accommodations. Will not choose this hotel again, period. Parking lot was full and had to drive to two other locations to find availability and then argue with the garage attendant to get the hotel's advertised rate. The room had dirty, stained carpets, and was in an overall shabby state. I was looking for a hotel […] to use frequently on business and this will certainly not be on the list. Does not match it's advertised photos or description. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Dear David I' m sorry that we failed on our opportunity to win you as a customer. We will certainly use your feedback to focus our efforts on improving. We do have a wonderful staff and are making a 100% effort at training across the board as we wait for our impending renovation. I hope that we may get a chance to make this up to you at some time in the future. Sincerely yours, Lee a berthelsen-leon
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for the FOUR stars. The Four Points Chelsea Team
"Stay at the one in Soho Village. It's much nicer."
I have stayed there before and was much more satisfied. This room was on the 2d floor and was smaller than the others and very noisy. Also, why should you have to wait for an elevator when you are only one flight up? There is no stairwell access from the lobby. I also think the signage and presence of the bar on the first floor makes the place look […] and seem tacky. Lisez la suiteAvis véridique Expedia
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Dear reviewer, Sorry that you were inconvenienced this past stay. You are correct that the stairwells don't connect to the lobby, rather they go right out the front of the building. We are working on that signage (getting permanent signage) as well in order to improve our presentation. Best regards, Lee
"Worth of Staying"
The location is convenient, 20mins walk to Time Square and close to all major attractions. The hotel staffs were very friendly, even though the room key was not working at the first time, they immediately changed me to another room and helped me with temp. parking just outside of the hotel.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks to the reviewer for the kind comments. Sorry abut the key issue. Best Regards Lee
"Overnite stay"
Place was fine for location closes to times sq and vicinity. Rooms were smaller than expected. Clean and presentable.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for your review. Please come see us again and let us know whether things are still improving! Lee
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Whoever you are , we thank you for the stars! please come back and see us again Lee
"Beautiful View"
this was a absolute must stay. I recomend the king view. (supurb)Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks and please come again!
"Great location in Chelsea"
This hotel never disappoints. Although the rooms are small (welcome to NYC), the beds are very comfortable. The staff is also friendly and accommodating.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for commenting, and in particular about the staff. We won't disappoint you in the future either. Sincerely, Lee
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks to the reviewer
"Bad customer service"
Found dried blood on pillow case and ball of hair on bed frame. When I told the manager on duty he was quite rude and unresponsive. No apologies were made. When I left the hotel I asked for an envelope same manager in duty Ali said there are no envelopes in the hotel. When I asked for a login or password for the computer he had walked away from me. […] When I asked again he was extremely unhelpful I don't know I don't know I rebooted the computer I asked if he could help me print my boarding pass since the other staff member said ski could do it. Instead Ali started lecturing me if it was thst important you should have did it last night or earlier. What kind of service is that. On top of that Ali didnt even help me get a cab. It was 6 am. I would never go back to this hotel again or recommend this hotel. It was dirty and did not meet my expectations of a Starwood property Lisez la suiteAvis véridique Expedia
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea I am sorry to hear that you had this experience. It is certainly not tolerable to have rudeness on our part. Most guests fully understand that at some point a problem happens. Smart service people realize that it becomes a moment of truth and opportunity for our relationship with the guest. I apologize and will not let it happen again. Sincerely yours Lee
"False pictures of view. Was no view!"
I was very disappointed with this hotel for valentines day. I specifically wanted an open city view, not a view of the building across the street. The pictures shown were certainly a false representation and none of the rooms could possibly have had the views shown as it was boxed in by other bigger buildings. The hotel was just a better version of […] motel in my opinion. Doubtful I will ever be staying in a Sheraton again! Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Dear reviewer, I'm sorry that you did not get the room with the view that you hoped for. Perhaps it was because someone did not checkout of your intended room, or we did not block correctly. In either case we apologize. Sincerely Yours, Lee Berthelsen-leon
"okay but won't stay again"
Nobody to greet you outside, never saw the valet. The room was small but clean. Staff is friendly. Food was inedible at the restaurant. Overpriced.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Dear reviewer, Although bell and door staff are not a requirement for our brand, we agree with you and have hired to bellman to help us with this. We too want to provide as much of a helping hand and welcome as we can. I hope that you notice the difference! Thanks and regards, Lee
"Great stay."
I'm picky but I'd stay here again. Great location, entertainment and nightlife nearby, food on site and within walking distance and very reasonable rates for NYC...CLEAN!! and comfy beds...what more can you ask for?Avis véridique Expedia
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thank you for being "Picky" and helping to keep our standards high!! Sincerely yours Lee
"BAD CHOICE"
This hotel was in need of an upgrade. Bathroom tiles had mold, lights did not work, door lock was broken, rug was filthy. I woke up at 4:30 when 2 drunks opened my door with their key, they did not get in because of the upper lock. When I called the desk all he said was "sorry about that"...... I would NEVER stay here again.......Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Dear Reviewer Anthony, Thank you for responding, I am so sorry that this happened to you. I did hear about this from the desk staff and we made sure to check that your door would fully close and latch automatically so that something like this won't happen again. I understand your desire not to return, which I hope might change with time. Sincerely yours, Lee Berthelsen-leon
"Excellent value at $130"
For Chelsea and Manhattan you can't beat... room was a little too small but it serve the purpose.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks to the reviewer for sharing. Please come back to see us.
"Great customer service. Clean and affordable."
i had a great time.Avis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for all the stars, please coe back and have a great time again!
"Nice weekend getaway hotel"
My son and I had an opportunity to grab a four day weekend in New York and picked a Four Points hotel because of the inexpensive yet reliable quality that the brand offers. We had a nice small room that was tidy, and offered the basics (clean washroom, fresh linens, etc.) The main benefits were the location (central to subways, various neighbourhood […] restaurants, within walking distance of Times Square, Madison Square Gardens), and reasonable price. The staff were very pleasant, and the only down side to the weekend was the sounds of doors closing in the hallway overnight - which was more a function of a light sleeper (me) rather than a complaint about the hotel per se. Lisez la suiteAvis véridique Expedia
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks to the reviewer, We are certainly pleased that you chose us, and that you and your son enjoyed your stay. Best regards, Lee
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Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thanks for the stars...we'll keep working for them.
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Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thank you for the 4 stars!
"convenient location"
near all the goo near all the good sitesAvis véridique Hotels.com
Réponse de la part de Four Points by Sheraton Manhattan - Chelsea Thank you for the 5 stars, and for your comment!
"did not get room i prepaid for"
was givwn tiny room with 2 little beds. nothing done to make riteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
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