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Situation
Bénéficiant d'une situation idéale en liaison directe avec l'aéroport, à Santo Domingo, Quality Hotel Santo Domingo se trouve tout près de Parc La Caleta. Club Náutico de Santo Domingo se trouve également à proximité.
Caractéristiques de l'établissement
Quality Hotel Santo Domingo possède une piscine extérieure et un centre de fitness. L'accès gratuit à Internet haut débit par Wi-Fi est disponible dans les espaces communs et un poste informatique se trouve sur place. De plus, cet hôtel 3 étoiles propose diverses prestations intéressantes, dont un centre d'affaires ouvert 24 heures sur 24, une salle de réunion/conférence et du personnel d'assistance technique. Cet hôtel très pratique pour les voyages d'affaires offre un restaurant et un bar lounge. Un petit déjeuner gratuit est servi chaque matin. Le personnel de l'établissement offre un service d'organisation de mariages, un service de traiteur et un bureau de change. L'établissement propose une laverie, un jardin et du café dans le hall. Le parking de l'établissement est gratuit. Cet établissement possède des espaces réservés aux fumeurs.
Chambres
Les 124 chambres de l'établissement Quality Hotel Santo Domingo sont climatisées et comprennent un lecteur de CD et un sèche-cheveux. Vous disposez d'un accès gratuit à Internet haut débit sans fil depuis votre chambre. Une télévision à écran plat 32 pouces donne accès aux chaînes par câble. Les chambres ont également un fer à repasser/planche à repasser et un radio-réveil. Un service de couverture et un service de réveil par téléphone sont disponibles sur demande. Un service de ménage est proposé tous les jours.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
**Ces services pourraient être disponibles uniquement dans certaines chambres (ou logements). Certains services pourraient comporter des frais additionnels.
Établissement vert/durable - Certification de degré 3
Cet établissement participe au programme de certification indépendant par des tiers : EMAS II (EMS – environmental only). Ce programme de certification par des tiers évalue l'impact de l'établissement sur une ou plusieurs des catégories suivantes : l'environnement, la communauté, le patrimoine culturel et l'économie locale. Les pratiques touristiques durables de cet établissement ont été évaluées de façon objective par un vérificateur extérieur à ce programme de certification.
Un petit déjeuner buffet est servi gratuitement tous les matins entre 5h00 et 10h30.
Los Balcones - Ce restaurant propose des spécialités internationales et sert le petit déjeuner, le déjeuner et le dîner. Vous pouvez profiter d'un moment de détente en prenant un verre au bar.
Arrecife - Ce bar sportif propose des spécialités de la cuisine locale et sert des entrées et des boissons.
Un service en chambre 24 heures sur 24 est disponible.
Cet hôtel offre une piscine extérieure et un centre de fitness.
Les enfants de moins de 12 ans ne sont pas admis dans la piscine sans la surveillance d'un adulte.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"Hotel Quality inn : très proche de l'aéroport et de la ville"
Tout est bien. Je suis satisfaite, spa disponible, par contre il manque un bus pour les transferts aéroport/hotelAvis véridique Expedia
"Transit a Santo Domingo"
Check in et check out efficace. Localisation de l'hôtel idéale pour une nuit, avant de prendre l'avion: très proche de l'aéroport. Restaurant convenable. Personnel très agréable et serviable. La chambre supérieure avec lit double et canapé était très agréable. Petit bémol: pas de télévision à écran plat.Avis véridique Expedia
"Un hotel très correct ... Normal à ce prix là !"
Un hotel d'excellente tenue (genre Mercure, Sofitel#. Très près de l'aéroport, au bord de l'autouroute, mais qui n'en permet pas l'accès !!! Il faut prendre une rue parallèle ... Pas évident quand on débarque de nuit, avec une voiture de location. Accueil et personnel charmants et très attentionnés. Le restaurant n'est par contre pas du même niveau, […] peu de choix et un buffet triste et peu varié. #Plutôt du "snack" en fait)# Par contre, toute la carte est accessible 24/24 en service de chambre# Idéal pour des hommes d'affaires ou pour une étape d'un jour ou deux# Lisez la suiteAvis véridique Expedia
"Hotel Quality Inn a Santo Domingo"
Remarquable accueil à la réception de l hotel qui n a pas hésité par radio (proximité de la station de taxi) a contacter un taxi a 4h30 du matin.Confort, propreté de la chambre irréprochable, excellente situation de l hotel situé a 2 voire 3 kilomètres de l aéroport international de Santo Domingo.Avis véridique Expedia
Very nice hotel, bedding was a bit dated, but breakfast was best we've ever seen included. Very friendly and helpful staff. Would stay there again!Avis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo Dear Guest Kelly: We appreciate your time taken to express us your opinion while visiting our hotel. We thank You for your positive and encouraging comments related to our staff service you received and the quality of our food. We hope to welcome you back, Sincerely, Odalis Guzmán General manager
"close to airport"
Extremely satisfied with this hotel. Staff very friendly and helpful. English speaking staff in both hotel and restaurant. Taxi service from hotel to airport arranged by hotel had reasonable rates. Would definitely stay at this hotel again.Avis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo Dear guest Gail M. It will be a pleasure to allow us to serve you again. We thank you for choosing our hotel for your stay in Santo Domingo, We greatly value your opinion related to our staff and services offered. Cordilally, Odalis Guzman General Mnager
"Clean with a friendly staff"
Nothing special about what you would expect average hotel, clean room very accomodating staff even late night 2:30 AM / Would stay there again if in the location.Avis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo Dear guest: We appreciate your time and dedication to let us know your opinion of your visit to our property. We thank you for your comments, which We will bw sharing with our staff. Looking forward to serving you again in the near future, Regards, Odalis Guzman General Mnaager
"A nice hotel and very close to the airport."
Our stay at this hotel was great! My wife and i, spent the night before getting back to U.S. there. This hotel it's about 1 mile away from the airport, it allowed us to get some extra sleep and it helped us avoid driving a long distance to the airport in some of the dark and dangerous road of the Dominican Rep. The staff was very helpful and friendly […] and the room was very clean and pleasing. I'm not sure if it was only our room, but the air conditioner was very loud. The only good thing about it was that it was January and it's not hot during that month there. But overall, not a bad place to stay if you want to be close to the airport before leaving the country. Lisez la suiteAvis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo Dear guest Victor: We thank you for the time taken to let us know about your stay in our hotel. We would be sharing you important comments with our staff. regarding the air conditioning unit, we have taken the corrective and preventive action to minimize that situation to happen again. We look forward to having you back in the near future.
"I have no complaints"
I have no complaints. I have no complaints. I have no complaints.Avis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo Thank you so much for your comment following your most recent stay with us, glad to know that we have achieved your expectations. We look forward to seeing you in the near future. Warm regards.
"Good business choice near airport."
Not a tourist spot but much cleaner and less worn than the hotels in the city. Very convenient to the airport. Excellent diverse food and restaurant, staff and overall accommodations. Right next to Las Americas industrial park. True high speed wireless. No other choices in the immediate area and no nearby hot spots for entertainment so the hotel is […] the show. It is quiet here. The sports bar is a place to kick back and relax. The restaurant serves buffet style as well as to order. The food is generally very good, varied international and local cuisine. They do a good job for any travelers and as a stopping point in and out of the airport to other more distant destinations on the island. Room rate is on par with most other hotels in this class on the island. Lisez la suiteAvis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo Dear guest Iman: We appreciate your important comments regarding your stay in our hotel, and the convenience of the location to you because of our proximity to the airport and the industrial park Las Americas. We do offer a very fast internet service hoping to improve our guest experience while visiting us. Your positives and encouraging comments to our food quality and variety will be shared with our work team. We look forward to having you back in the near future. Warm Greetings.
"Good hotel for early flight departure."
Nice place to stay when one has an early flight departure. Food was good, too.Avis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo Dear guest: We thank you for the time taken to let us know about your stay in our hotel. We would be sharing you important comments with our staff regarding our food quality We look forward to having you back in the near future. Warm greetings
Great location, great security, been there before, and I will return. The only drawback was that the TV did not work, however, I checked in late and it didnt much matter at that time of night. The staff was professional and courteousAvis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo Dear guest: We thank you for the time taken to let us know about your most recent stay in our hotel. We appreciate your recognition of our privilege location being the only hotel located next to Las Americas international Airport. We value as an important issue the offering of security in the hotel for our visitors. It is great to let you know that we recently changed all our TV unit to LED 32 Flat screen TV. We look forward to having you back in the near future. Warm greetings
"Very quiet room"
Great hotel to sleep.Avis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo Dear Guest: Thank you for choosing our hotel for your stay when visiting Santo Domingo. We value your time to let us know your opinion. Hoping to serve you un the nearing future, Cordially, Odalis Guzman General Manager
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good location"
Everything was great with the exception of one of the lamp was missing a light bulb.Avis véridique Hotels.com
"Not exactly ideal!"
I know Santo Domingo well. This is the first time we used this hotel due to its proximity to the airport. It is the only one close to airport and thats not good news! No competition means they can do as they please. They do. We asked for Nonsmoking room and we were 3 people travelling. The gave us the keys and them we discovered the entire floor stank […] of cigarete smoke and the room had only 1 double bed! Had to go all the way back to reception which may not have been so bad except we had a months worth of luggage and there are no porters or bell boys or even luggage trolleys. Complete disaster for an airport hotel. Wont bother again. Lisez la suiteAvis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo We appreciate very much the time taken to let us know your perception y your visit to our hotel; We value all your comments as they are very important to avoid that kind of situation in the future. Referring specifically to your remarks we will punctualize each one of them: 1. As part of a international recognize hotel chain (Choice International), We do keep and follow the standards required to operate our hotel. 2. Regarding your comment that you have requested a non smoking room, we should explain that the floor you were assigning to is divided in two sections: smoking and non smoking. That is the reason why you felt the smelling sensation described. 3. Our hotel concept does not offer porters or bellboys services, even do we do offer trolley services. We look forward having you back in the near future and to have the opportunity to serve you again and change that wrong perception of your last visit.
"Nice for business"
Stayed at the BQ for 3 nights. The open-walled hotel bar faces the street and was very nice; it was a great place to hang out after a hard day's work. The food and drink was VERY reasonably priced compared to similar fare in the U.S (90-110 USD for 4 guys, dinner and lots of ice cold beers). The beds were surprisingly comfortable, although the rooms […] are fairly spartan - no alarm clock in mine and no desk, so I just sat on my bed to use my laptop. There were several restaurants within walking distance, and the Avenida Anocona and Avenida Mirador Sur are easily accessible, making East-West travel pretty easy in traffic that can be a bit of a shock if you are not used to it. I'd definitely stay there again. Lisez la suiteAvis véridique Expedia
"Wanted to stay close to the airport"
The bedding need to be upgraded. The aircondition is too loud and need to be upgraded. On the way to the hotel, we were a bit concern about the surrounding neighborhood but once we arrived it was okay.Avis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo We thank you for the time taken to let us know about your experience while visiting our hotel, We value and appreciate them: related to your comments about our bedding, good news we will very shortly renewing it and the corrective measures were taken with the air conditioning unit in the room you were in. Once again, thank you, hoping to have you back with us very shortly, Sincerely,
"Close to airport"
Best overnight between flights, closest hotel to the SDQ airport, clean and convenient. Not close to atractions or colonial city. Helpful and friendly staff.Avis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo We appreciate very much the time you have taken in order to bring to our attention all your positives comments regarding your stay at our property. We will be sharing with all our staff your valuable comments and hoping to be able to have you back with us in the future.
"Hotel with all you need"
We enjoyed our stay there, the staff was very friendly, you have all you need, good facilitiesAvis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo Thank you so much for your comment following your most recent stay with us. We are glad to know that we achieved your expectations, and we look forward to seeing you in the near future.
"a decent hotel"
a quiet hotel right next to the airport. a decent place. the city itself is not safe though.Avis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo Thank you for choosing Quality Hotel Real Aeropuerto Santo Domingo. Our hotel is very conveniently located just five minutes away from the International airport Las Americas. Our aim is to make our guests feel at home and our professionalism, the cleanliness of our rooms, and our exquisite cuisine is part of this experience. We look forward to seeing you in the near future.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"I dont understand the question review title"
I really enjoyed my stay at the hotel. I did not enjoy the breakfast bar. The food was not satisfactory. They should have a more appetizing selection of food on the menu.Avis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo We thank you for taking the time and let us know about your past experience in our hotel, we focus and listening to our customer so that we can improve every little detail about our daily operation. Your comments are very important for us. We will appreciate a more detailed comment regarding our food offer in general, so that we can take the corrective and preventive measure and avoid that experience to the rest of our visitors in the future. Cordially,
"February 2012 stay"
Staff was very friendly while the conveneinet locataion of the hotel provides a good place to stay if you require to operate near the airport area in Santo Domingo or stay overnight to catch an early flightAvis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo We appreciate the time taken to let us know about your experience while visiting our hotel, we will share your comments regarding our staff with each one of our team member. We hope to have the opportunity to have you back in the near future. Cordially,
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Quality Inn Santo Domingo"
Their shuttle/taxi sevice from the airport was horrendous. I requested a vehicle that would fit 6 passengers and luggage. When I got to the airport the driver wasn't there. We had to call the hotel and then one was sent. When he got there he showed up wit a Camry and tried to stuff us all in withh luggage and all- wasn't happening. After my several […] threats from my wife they sent a beat up mini-van and we finally made it to the hotel. After we got to the hotel the staff was friendly and we ordered room service. The food was digestable but nothing to rave about and it was a bit expensive for what we were served. I would use this hotel again because how close it was to the airport but I would just get a cab from the airport and not use their shuttle service. You shouldn't pay more that $30 for the five minute ride. Try to get there before 10pm so you can use the restaurant and avoid usin room service. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo We would like to thank you for taking your valuable time to let us know about your experience when visiting our hotel. In reference to your helpful remarks about the airport taxi service, We should explain you, that the service is offered by a Union at the airport, because of the union regulation they charge the fee you paid, We unfortunately do not have control over it and the service they offered, independently of that, We have sent a claim letter to the Union referring your comments, in order to avoid this regrettable experience in the future to our customer, I should add to my explanation, that We have taxi service at the hotel, with trained cab drivers and half the price you paid for the same drive, We will be willing to arrange a cab pick-up for you anytime in the future. Hoping to have the opportunity to serve again in our hotel.
"Nice clean hotel - near the airport t"
If you are looking for hotel close to the airport, this is the one. No attractions near by, but it is the best hotel near to the airport. Service was outstanding, I was not sure how to use the wireless Internet, and someone came in 5 minutes to show me. The food is excellent, it is classic Dominican Cuisine at it's best. The have 24 hour room service. It […] is a bit high priced in comparison to other hotels, but due to the location it is worth it. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo We are so glad that our staff took good care of you and we want to thank you very much for your kind comments and for taking time out to review your experience with us. we usually pride ourselves having the best cuisine in the area, so comments like yours shows us that we are correct. We hope that you will return soon and look forward to welcoming you back again.
"GREAT STAY IF YOU WANT TO BE CLOSE TO THE AIRPORT"
If you have an early morning flight, this is a great hotel. The service was 100%, the food was excellent, and it is a beautiful place. If you want to go into the city, it is a bit far, but it is also far away from all the noise and traffic which is great!!Avis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo Thank you for taking the time to write a review about our hotel. We are delighted to see we surpassed your expectations. Your comments regarding our professionalism, location, and food Quality makes grow our commitment in order to ensure our guests thoroughly enjoy the benefits of choosing our Hotel. We look forward to welcoming you back again in the near future.
loved it - always do. the young man who served us in the resturant - Francisco - was terrific!Avis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo We are so glad that our staff took good care of you and assisted you in the restaurant. Thank you very much for your kind comments and for taking time out to review your experience with us. We hope that you will return soon and look forward to welcoming you back again.
"Over Priced, but decent hotel."
Way over Priced, however the people in the hotel were nice. They charged a huge deposit, more than the cost of the hotel stay. Awesome pool, and clean rooms.Avis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo We are so glad that our staff took good care of you and we want to thank you very much for your review. Regarding your comment about the deposit, I should explain you that as you mentioned, it was a deposit and we only take it just in case you run incidentals ( Restaurant, Room Service, telephone service ). Once again, thank you for letting us know your comments and we hope that we can welcome you back.
"Very Convinient"
I had a delayed flight. I checked-in at 1:00am. The person at the front desk was very kind and helpful. Everything was done very quickly and efficiently. The room was standard, very clean and in excellent conditions. Breakfast was very good also.Avis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo We thank you for taking the time to let us know about your experience at our hotel and for your comments of our front desk. We look forward to welcoming you back our Quality hotel Real Santo Domingo.
"Great for overnight stay because of plane change"
the staff all are wonderful and went out of their way to make sure we had everything we need.Avis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo We thank you for visiting our Quality Hotel Real Aeropuerto Santo Domingo, We appreciate your comments regarding the positive experiencie while being in our hotel and your satisfaction for the services provided. We hope to have the opportunity of serving you in the near future.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"A excellent hotel!!, and they say just **"
If you are not sured to go, do not wait to decide, just go. you will loved!Avis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo We thank you for visiting our Quality Hotel Real Aeropuerto Santo Domingo, we will be happy to know the details that made your stay so pleasant surpassing your expectations. We will be very glad to have you with us in the near future.
"Clean room, great bed, super breakfast"
Clean, everything looks fairly new, nice location close to airport. Great breakfast buffet way beyond expectations. Guarded 24 hrs parking gate. Wireless internet access too tightly controlled. Arrived into a hot humid room, A/C takes 2 hours to cool the room. Next day arrived to same thing after a hot day out working or touring I wanted to arrive at […] a cool room. Great staff. I think they should turn ON the AC before a guest arrival or at least keep the room cool for my second day there. Great location if wanting to stay near airport for a 6 AM flight out. Its an american experience hotel not like the ones I stay at in old city center with old Spanish charm if I am touring here. Lisez la suiteAvis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo Dear Mr. Raul P. We thank you and value the time you have taken in order to bring to our attention your consideration during your visit to hour hotel, as you mentioned our location is priviledged with a very secure place and with an extraordinary breakfast offer to all our guest. In relation to your comments of the air conditioner system in your room, we are glad to let you know that we already corrected. Once again we thank you. Looking forward to seeing you in the near future.
"close from the airport..."
This hotel is the closest nice hotel from las americas airport. His security is well organised. Surroundings are hugly (industrial area) but you can live inside without seeing it...Avis véridique Expedia
Réponse de la part de Quality Hotel Santo Domingo First of all, We would like to thank you for visiting our Quality Real Hotel Santo Domingo. We appreciate very much the time you have taken in order to bring to our attention all your comments regarding your stay at our property, We strive to provide all our guests with the best possible service, we will value to know from you what failed to meet your expectations in your visit. We hope that you will give us the opportunity to serve you again in the near future. Looking forward to seeing you very soon,
"Too expensive for what you get"
I would recommend finding a different hotel. We chose it because of the nearness to the airport but the customer service was bad, the room smelled gross, and it was not very comfortable. Even though we were near the airport, it still cost $15 to get to the airport. Plus, the hotel charged us twice for one room. Very dissatisfied.Avis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo We appreciate the time that you have taken to let us know about your experience while visiting our hotel. Your comments are of extremely importance in our constant search of improving our daily operation in order to surpass our guest expectations when visiting us. We would like to know more details of why your dissatisfaction, related to the price you paid and the service you received. We will inmensely be glad to receive your detailed feedback.
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo We appreciate very much the time taken to let us know your perception y your visit to our hotel; We value all your comments as they are very important to avoid that kind of situation in the future. Cordially, Odalis
"Es un hotel de bajá calidad"
Fue de un solo día ,pero el hotel no es nada cómodo. No tiene las instalaciones necesarias como para calificar el puntaje que Uds. Le dan.Avis véridique Hotels.com
"Nära flygplatsen"
Bodde bara här sista natten eftersom flyget gick 08.00. Perfekt nära till flyget. Skulle kanske inte bo där om jag ville se mer av stan. Personalen trevlig och informativ. Rummet rent o fint.Avis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo Dear guest: thank you for your opinion, Cordially, Odalis
"gracias"
muy amables los empleadosAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Nahe am Flughafen"
Das Hotel liegt sehr nahe am Flughafen und die Distanz zur Buslienie Caribietours ist auch sehr kurz. Optimal für Übernachtung und Weiterreise am Folgetag mit der Buslienie.Avis véridique Hotels.com
hotel confortevole ma troppo caro per gli standard del paese.bisogna avere un mezzo di trasporto perchè non esistono collegamenti nè con la città, nè con l'aeroporto.Avis véridique Hotels.com
"Poco recomendable"
Olor terrible a humedad. Aire acondicionado ruidoso. Me picó un animal. Las sábanas de la cama mal puestas, se salían y quedaba el colchón descubierto. Muy caro en relación al servicio.Avis véridique Hotels.com
Réponse de la part de Quality Hotel Santo Domingo Agradecemos el tiempo tomado para hacernos sobre su experiencia en su pasada estadía en nuestro hotel. Referente a sus comentarios relativos a la humedad, para minimizar el impacto de nuestra proximidad al mar y evitar esa sensación, hemos adquirido accesorios ( saquetos ) anti humedad, y con relación a la unidad de aire acondicionado de la habitación en la que pernoctó la misma fue cambiada. En referencia a su apreciación sobre la lencería de la cama, hemos tomado su señalamiento como un punto de capacitación y mejora para nuestras camaristas. Referente a su observación de picadura de algún insecto, hemos revisado minuciosamente la habitación y encontramos ningún indicio o elemento que pudiese causar la picadura, le reitero el total control preventivo de plagas, alimañas e insectos en nuestra propiedad por empresas especializadas en la rama. Espero nos otorgue la oportunidad de poder servirle en un futuro inmediato y mejorar su percepción sobre la calidad de los servicios que ofrecemos.
Les avis et notes fournis sur ce site traduisent les opinions subjectives de nos clients et fournisseurs, et non celles de Hotels.com. Ni Hotels.com ni les parties mentionnant leur avis ne peuvent être tenus responsables de préjudices, de quelque nature que ce soit, résultant des opinions exprimées.
