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Situation
À Canmore, Mystic Springs Chalets & Hot Pools se trouve en montagne, tout près de Canmore Museum and Geoscience Centre, Canmore Golf and Curling Club et Canmore Nordic Centre Provincial Park. Spray Lakes se trouve également à proximité.
Caractéristiques de l'établissement
Mystic Springs Chalets & Hot Pools possède une piscine extérieure, un centre de remise en forme et un bain à remous. L'accès gratuit à Internet Wi-Fi est disponible dans les espaces communs. Les services événementiels comprennent une salle de réunion/conférence et des salles de banquet. Le personnel de l'établissement offre un service de conciergerie, un service d'assistance pour les visites touristiques ou l'achat de billets et un service d'organisation de mariages. L'établissement propose des soins spa, une salle de jeux vidéo et un local à skis. Vous disposez d'un accès gratuit au parking en libre service de l'établissement. Il s'agit d'un établissement non-fumeur.
Chambres
Les chambres donnent sur un patio. Les 44 chambres de l'établissement Mystic Springs Chalets & Hot Pools sont climatisées et comprennent une cheminée et un lecteur de CD. Vous disposez d'un accès gratuit à Internet haut débit sans fil depuis votre chambre. La télévision propose des chaînes par câble, un lecteur de DVD et un magnétoscope. Les salles de bain comprennent des peignoirs, des articles de toilette de luxe et un sèche-cheveux. Les chambres de ce village vacances en copropriété 3,5 étoiles possèdent une cuisine avec un micro-ondes, un réfrigérateur et une cafetière ou une bouilloire à thé. Les chambres ont également un fer à repasser/planche à repasser et des fenêtres ouvrantes. Une literie hypoallergénique et un service de réveil par téléphone sont disponibles sur demande.
"Hôtel très sympa, bonne sitauation à Banff"Avis d'un client Hotels.com envoyé le 15 févr. 2013
Excellent accueil, franc et chaleureux. Chambre spacieuse, avec tout le confort à l'américaine (frigo, micro-ondes, bouilloire, café, thé...). Le tout en plein coeur de Banff (5 min à pieds de la gare Greyhound). Possibilité d'utiliser la piscine, hammam et jacuzzi de l'hôtel voisin. Bref une bonne adresse, le tout pas franchement hors de prix vu la destination (Banff c'est un peu le Courchevel canadien).
"Un bon choix à Banff"Avis d'un client Hotels.com envoyé le 23 oct. 2012
Le Fox est situé un peu à l'extérieur de la station, mais à une distance raisonnable du centre (surtout pour la plupart des visiteurs des Rocheuses, qui en auront vu d'autres dans la journée !). La petite piscine à l'allure de grotte est très relaxante -même si l'on ne peut guère y nager-, et la salle de restaurant avec sa grande cheminée fort avenante. L'accueil est amical et professionnel. Les chambres sont simples, dans un style montagnard, et nous avons très bien dormi dans la nôtre, même si l'on peut regretter l'ouverture (porte et fenêtre) sur les coursives d'un patio.
"trop loin des sites à visiter"Avis d'un client Hotels.com envoyé le 27 sept. 2012
Un hotel parfait sur touts les points de vue ; seulement trop loin des sites à visiter.
""Avis d'un client Hotels.com envoyé le 27 août 2012
L'hotel est en dehors du centre de Banff, donc il est necessaire de prendre la voiture pour sortir diner. Hotel décoré de facon moderne, ce qui change agréablement des hotels standards. La chambre est très propre.
Avis d'un client Hotels.com envoyé le 7 août 2012
Ce client n'a pas laissé de commentaires.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Établissement vert/durable - Certification de degré 3
Cet établissement participe au programme de certification indépendant par des tiers : Green Key Eco-Rating Program. Ce programme de certification par des tiers évalue l'impact de l'établissement sur une ou plusieurs des catégories suivantes : l'environnement, la communauté, le patrimoine culturel et l'économie locale. Les pratiques touristiques durables de cet établissement ont été évaluées de façon objective par un vérificateur extérieur à ce programme de certification.
Une piscine extérieure et un bain à remous se trouvent sur place. Les infrastructures de loisir incluent également un centre de remise en forme.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Sauf indication contraire, les frais ci-dessous ne sont pas inclus dans le prix total de la chambre. Si non inclus, ils seront facturés directement par l'établissement, à l'arrivée ou au départ. Les frais peuvent varier, par exemple, selon la durée du séjour ou le type de chambre réservé. L'établissement nous a communiqué que les frais suivants seront appliqués :
Nous avons indiqué tous les frais dont l'établissement nous a fait part. Toutefois, ces frais peuvent varier, en fonction par exemple de la durée du séjour ou du type de chambre réservé.
Les frais et dépôts de garantie suivants sont appliqués par l'établissement lorsque la prestation est effectuée, à l'arrivée ou au départ.
La liste ci-dessus n'est peut-être pas exhaustive. Les frais et dépôts de garantie peuvent être mentionnés hors taxe et sont soumis à modification.
Vous devez communiquer à l'avance à l'établissement votre heure d'arrivée prévue aux coordonnées indiquées dans la confirmation reçue après la réservation sur ce site Web.
Le complexe assure un service de ménage propre aux locations de vacances.Les suites sont nettoyées avant l'arrivée et après le départ des résidents.Pour les séjours de plus de 3 nuits, le service de ménage est assuré le 4e jour.Des services de ménage supplémentaires peuvent être réservés ; pour plus de renseignements, veuillez vous renseigner à l'accueil.
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hôtel.
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit sont requis à l'arrivée pour couvrir tous frais imprévus.
Les demandes spéciales sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires.
"The place was not cleaned and even disgusting"
There was a white dry spot in front on the carpet in front of the bathroom. This was disgusting. Other than that, the place was ok and respected what we could expect for that kind of hotel. Good place to stay with kids.Avis véridique Hotels.com
"best place to stay so far, no issues"
awesome, great experience for families and romantic getawaysAvis véridique Hotels.com
"ideal place to stay"
our stay at the mystic springs hotel was very nice.......very spacious for 6 adults and 2 children......very clean .....everything you need in the chalet.....pool and hot-tub great ....convenient to main street...would book again.Avis véridique Hotels.com
"nothing special"
cheap room, but you get what you pay for. not very clean and poorly equipped. would not stay there again.Avis véridique Hotels.com
"Great family vacation"
Everything was great except the reason we chose this hotel was for the heated swimming pool and the hot tub. The swimming pool was NOT the temperature they stated and was FREEZING cold. The hot tub was not open the first morning and when I called the front desk I was told it was down for the day. Thankfully it was open before noon. The kids did swim […] even though it was cold and we used the hot tub. If you are going here for the heated pool, this is NOT the place for you. Lisez la suiteAvis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
The hotel had very comfortable beds, the place was clean and the staff friendly. I am picky but the vents had dust on them.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Choose this place!"
Really enjoyed our stay at Mystic Springs again! I find that the cleanliness of these condo type resorts is usually sub-par (the staff would usually be skiing than reaching all the way into the corners!), but have no fear, this place is nice and clean. Nice little soaps and shampoos! Well maintained, friendly staff, hot tub and warm pool were awesome. […] Will be back again soon! Lisez la suiteAvis véridique Expedia
"Mystic. . . Disappointing"
The hotel was okay This is our second time here and there Was a noticeable difference in the up keep of the property. Front door for instance had obviously been kicked in and was not fitting property. My wife and kids couldn't open it was the only one. The dishes in the cupboard had not been washed we had to wash them before we used them. The linen […] on the beds looked as though they had been just pulled up from the last guest who had stayed there. The final piece that bothered me is that the girl at the front office had requested a credit card for a deposit, we had paid for the room in it's entirely a month and a half earlier. I understand the principle of having our credit Card number of file in the event of damage but she processed another $100.00 on our card and told us it would be reviewed at check out and returned if there was no damageM have not Seen it credited back to our card as of yet and believe will not See it again. It is to bad it Was a great property, but there are lots of options and we will be looking for something different or Our next trip. Lisez la suiteAvis véridique Expedia
"Warm and welcoming environment."
We had a wonderful stay at Mystic - our two bedroom apartment was well appointed and very comfortable. The rooms were warm, beds comfortable and the kitchen suited our needs. The staff were fantastic and extremely helpful. We were also very grateful that they found accommodation at the last moment so that our feline companion could holiday with us. […] Thank you!!! Lisez la suiteAvis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Great stay for a team!"
We stayed at this hotel with a sports team. It was perfect for what we were looking for. Comfortable, quiet, clean, nicely equipped kitchens, very nice hot pool. Staff was easy going and accomodating.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Awesome weekend!!"
Other than no stainless steel appliances, which is being very picky! This place was amazing, and the condo was virtually sound proof, when we arrived the neighbors had two very noisy dogs, and we couldn't hear them at all. Plus we where quite loud as wellAvis véridique Hotels.com
"Mystic Springs Chalet and Hot Pools"
The chalet was clean. We liked that there were 2 double beds in the one room so our teenagers had plenty of sleeping space. We were disappointed that of the 4 nights we were there, the hot tub was not available for 3 of them due to maintenance issues. After a day away, it would have been nice to relax in the hot tub. The pool was heated, but was still […] quite chilly for the kids to play in. They were only able to stay in the main pool for about 15 minutes before they were cold.The TV's in the rooms were nice for the evenings when each child wanted to watch a different program. Lisez la suiteAvis véridique Expedia
Nice stay, but hot tub closed (by order of Alberta Health Services). Kids were looking forward to using it. Happy with the room though.Avis véridique Hotels.com
"Great hotel"
We had five Adults and one three year old stay in one chalet, there was plenty of room and the facility was great. I would recommend this place to anyone for any type of getaway!Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Stay for the right price"
Was clean affordable and friendly. Nothing outstanding but the price was right.Avis véridique Expedia
"Nice place but odd smell"
It was a nice place to stay but there was a weird smell to the room that we couldn't quite figure out (kind of smelled like expired milk). Since we arrived late (after 10 p.m.) and there was no one at the front desk, we couldn't ask for another room. Other than that though, it was a good place to stay.Avis véridique Expedia
"Ok if cleaniless is not a concern"
For the price this condo was ok. Housekeeping standards were not up to par. Carpet, floor, stair bannister were dirty. Fridge drawer was not clean, dirty dishes from previous guests in cupboard. Applicances in dire need of a wipe down. We definitely left the condo cleaner than when we arrived. The upstairs bedrooms were hot with no air circulation. […] Noisey rowdy neigbours kept us awake most of the night as we had to leave windows open to cool the room. This place is ok for a short stay but not for longer stays. Lisez la suiteAvis véridique Expedia
"Wonderful Getaway Retreat"
Great price, beautiful condo and helpful staff :) Lovely setting and mountain views!Avis véridique Expedia
"Not the most comfortable place but good view."
Room was stuffy and full of dust. Lots of stains on the pillows as well as the table runner on the dining table. Pillows were lumpy as well as the bed.Avis véridique Expedia
"Love this place"
It was fantastic, clean,cozy, friendly staff, will definitely go back.Avis véridique Hotels.com
Everything was wonderful except we didn't get the free bathrobes that were stated in the brochure. Other than that we had a great stay.Avis véridique Hotels.com
"Great Deal!"
Hotel was a GREAT deal! Pool was warm and clean. Very close to the Grassi Lakes hike that was INCREDIBLE for any age!!! Only down side was when we went to watch TV in the later evening both remotes (TV and DVD) had dead batteries.Avis véridique Expedia
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"My last day of summer..."
The Mystic Springs Chalets is one of the best place you ever stay in Canmore,Alberta,Canada. This my 3rd times to go there and love to go back every holiday...Thank youAvis véridique Expedia
"Beautiful mountain views"
Would definitely book again. Lovely mountain view. Very clean room. Nice to have a kitchen facility. This was our last stop of our trip and it completed our trip on a great note. Wonderful way to end our trip.Avis véridique Hotels.com
Ce client n'a pas laissé de commentaires.Avis véridique Hotels.com
"Good labour day"
I am so happy there,my family member all enjoy this chalet.i will visit that one again.Avis véridique Expedia
"Summer chalet retreat"
Our large family filled up the chalet and we were quite comfortable. For the value you cannot go wrong with this chalet. The chalet was in fairly good condition and the kitchen quite nice. The kitchen was modestly stocked but don't expect it to be like your home. There was pepper and salt and thats about it for food. You get the essentials, cooking […] utensils, pots pans, cutlery and dishes. The pool was ok and the grounds were not bad. Plenty of parking. As long as you don't expect a five star hotel you cannot go wrong with Mystic Springs. We stayed in room 107 and there were no bad odors and no signs of smoking. We slept 8 people in the chalet (two on pull out couch on main floor, two in each of the double beds in the one room, and two in the king bed in its own room). There are two bathrooms upstairs which was nice. The cleanliness of the chalet was ok but not great. under the beds has probably never seen a vacuum but the main areas were ok. Bottom line, I would stay here again. Lisez la suiteAvis véridique Expedia
Comfortable conditions with all the amenities that you require to make our stay comfortable.Avis véridique Hotels.com
"Nice but nothing fancy"
My husband and I took both sets of our parents to the mountains for a few days while they were visiting us. We planned on driving to different locations each day so this was a great place for us to be - clean, space for all 6 of us, and easy access to the Trans Canada. It's about a 15-20 minute walk or 5 minute drive into downtown Canmore. The hotel […] was clean with rustic/cabin type decor. However there weren't enough dishes provided for the 6 of us. Only enough for 4 people so we had to make do when eating our meals at the hotel. The pool and hot tub were a nice feature, but kind of weird there was no curtain on the door of our place that faced it. It'd be nice to have that for more privacy. Overall a good place for someone who is looking to stay for a few days, wanting access to a kitchen, and doesn't need anything fancy. Lisez la suiteAvis véridique Hotels.com
"Fabulous surroundings but unhappy staff"
The room was fabulous! The hotel staff were not! We were treated as if we were a bother and at one point they completely forgot a promised guest service. Service goes a long way - these folks need a reminder about good business practices!Avis véridique Expedia
"Dissapointing experience."
The chalet was dirty, dusty and after asking to be cleaned, was not done. The toaster was broken, there were few teaspoons in the kitchen and the housekeeping was not done as promised.Avis véridique Expedia
You need blinds on doors to pool side something for privacy.Avis véridique Hotels.com
"Exploring Canmore"
Stayed an extra night because we were so pleased with the room. The only complaint we have is no curtain on living room window .Avis véridique Expedia
"Perfect for whole family"
Brilliant little place. friendly staff, great big room. will defo stay againAvis véridique Hotels.com
"Very Happy! :)"
We had a good time. Pool was very nice. Our room could have been a bit more clean . It looked like cat or dog food on floor of our bedroom. The location was very good for us very close to Banff. We would stay again.Avis véridique Hotels.com
Will no be staying there again.Avis véridique Hotels.com
"Fantastic for families"
We recently stayed at the Mystic and were thrilled. We were only sorry that our stay wasn't longer, though we have already decided to go back in the winter. The hotel staff are very polite and helpful, giving personal attendance to help with any issues. This is a great home away from home for families with all amenities available on-site. A variety […] of restaurants and activities are available within a 10 minute drive. My whole family recommends this hotel. Lisez la suiteAvis véridique Hotels.com
Excellent. Only problem was traffic on the adjacent highway, which was noisy.Avis véridique Hotels.com
"Great place to stay for our group of 5 people"
We were travelling with extended family and found Mystic Springs to provide lots of space for a relatively small cost when compared to the alternative of purchasing two standard hotel rooms. The 2 bedrooms were large and clean and the two bathrooms made it easier for the 5 of us to manage. We used the kitchen and dining room table for breakfast each […] morning and found it to be well stocked with all the pots, pans, dishes, etc. we needed. Over the course of our 3 day stay we interacted with a number of front desk staff - extending our stay and asking various questions - and found every one of them to be very pleasant and positive. All our requests were met quickly and with a smile. The pool area was well maintained and clean and the area immediately surrounding the pool was nicely landscaped. Lisez la suiteAvis véridique Expedia
"fantastic"
This was a fantastic stay!! we stayed 2 nights and would definitely go again! We stayed in a chalet that was more like a house. upstairs had 2 bedrooms and 2 bathrooms 1 was an en suite. Full lounge area with kitchen diner with everything we needed. the pool was fabulous and warm and an excellent hot tub. I cannot say anything bad about this 'hotel' […] would highly reccommend it and would choose it over any other in the area. this is a family orientated hotel not far from the centre of Canmore if you need it. I had visitors over from the Uk and they were very impressed! Lisez la suiteAvis véridique Hotels.com
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