Hesperia Lanzarote - Yaiza

Cet hôtel est splendide, le petit déjeuner absolument fabuleux, la chambre spacieuse et le personnel charmant. On y retournera!

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cuisine de qualité , entretien des jardins parfait , personnel trés agréable , cependant moblier de chambre à rafraichir ainsi que le linge de toilettes ...

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Très bien, mais attention que c'est un endroit tres calme non accessible en bus. Parfait si vous ne voulez pas sortir de l hotel ou aller dans le port de puerto calero sinon il faut une voiture (cela ne coute pas cher du tout).

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Les plus : - la chambre est spacieuse et bien agencée, - de nombreux restaurants/bars sont disponibles sur le site, - le petit-déjeuner sous forme de buffet est très varié et permet de satisfaire tous les goûts, - les activités proposées sont nombreuses (mais nous ne les avons pas testées), - le personnel est très accueillant et facilement disponible. Les […] moins : - les activités liées au SPA sont plutôt chères, - la plage extérieure à l'hôtel est très sommaire et accessible aux personnes extérieures à l'hôtel, il est préférable de se rendre dans les villes voisines pour se baigner ; très belles plages dans les villes de Puerto Del Carmen et Playa Blanca, et Papagayo. Lisez la suite

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ce que nous n'avons pas aimé :les restaurants de l'hôtel trop chers et menus pas originaux. Voir le restaurant "El Amura" à quelques centaines de mètres de l'hôtel dans la Marina, absolument rien à voir avec vos restaurants :qualité des menus, prix et beauté du décor. Dommage ! Pour les autres prestations ok très très bien sans parler du SPA magnif […] ique. Lisez la suite

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Hôtel bien situé, pas trop loin de l'aéroport tout en étant dans un lieu tranquille à proximité d'un petit port sympathique. Ce n'est toutefois pas un 5 étoiles, malgré sa prétention, mais un bon 4*.

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bon accueil, vue superbe, on peut longer la mer a pied pour arriver au port. le spa est a faire tres relaxant. beaucoup de choses et d endroit a visiter. la nourriture n est pas excessive. nous regrettons d avoir pris que le petit dej en option. nous vous recommandons cette hotel et ce lieu

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à reccomander, tout est ok

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Tout s'est bien passé sauf : longue file d'attente parfois de 20-25 minutes pour accéder à la salle de petit déjeuner et idem pour le repas du soir et notre chambre (comme de nombreuses autres) donnait directement sur le grand hall d'entrée de l'hôtel dans lequel avait lieu une animation (piano, danse brésilienne, spectacle de clowns...) chaque soir […] jusqu'à 23H dont le niveau sonore nuisait à la tranquillité dont on aurait voulu parfois profiter. Solution : Penser à demander une chambre ailleurs au calme et prévoir de déjeuner avant 8H00 ou après 9H30 et dîner en ville plutôt qu'au resto de l'hôtel. Lisez la suite

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Correspond plutôt à un 4 étoiles qu'à un 5 étoiles. Excellent buffet petit déjeuner et dîner (déjeuner non testé). Grand parking voiture (voiture conseillée pour profiter de l'ile). Beaucoup d'Allemands et d'Anglais, familles. Chambre standard vaste. Pas ou très peu de produits de toilette dans la salle de bain (1 savon et un gel douche pour 2). Pas […] de pantoufles. Hôtel très calme sauf musique trop présente dans les couloirs. Personnel très affable mais parfois peu compétent à la réception. Très petite plage (15 personnes max). Balnéothérapie et spa très bien équipés. Beaucoup de chats (touche sympathique) dans les jardins de l'hôtel. Plusieurs piscines. Jolie décoration extérieure, terrasses et solariums bien agencés. Ballades agréables aux alentours. A 5 min à pied de la Marina de Puerto Calero avec port, boutiques, restaurants. Lisez la suite

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Correspond plutôt à un 4 étoiles qu'à un 5 étoiles. Excellent buffet petit déjeuner et dîner (déjeuner non testé). Grand parking voiture (voiture conseillée pour profiter de l'ile). Beaucoup d'Allemands et d'Anglais, familles. Chambre standard vaste. Pas ou très peu de produits de toilette dans la salle de bain (1 savon et un gel douche pour 2). Pas […] de pantoufles. Hôtel très calme sauf musique trop présente dans les couloirs. Personnel très affable mais parfois peu compétent à la réception. Très petite plage (15 personnes max). Balnéothérapie et spa très bien équipés. Beaucoup de chats (touche sympathique) dans les jardins de l'hôtel. Plusieurs piscines. Jolie décoration extérieure, terrasses et solariums bien agencés. Ballades agréables aux alentours. A 5 min à pied de la Marina de Puerto Calero avec port, boutiques, restaurants. Lisez la suite

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Hôtel Superbe , Très Propre Personnel très Sympathique, Accueillant, Disponible Restauration Exceptionnelle avec des Buffets de Haute Qualité, extrêmement Frais. De Très Grandes Félicitations au Chef Cuisinier. Le Personnel de Salle est très Professionnel. Excellent Séjour dans cet Hôtel. Je recommande vivement.

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We had the most amazing week in the hisperia hotel! The hotel was beautiful as was the view and little marina close by, I would highly recommend this hotel to anyone wanting a quiet relaxing break in the sun.

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The hotel is very child friendly with a pool that is .4m at the deepest for kids. It has a mini club with very friendly staff. They also kave kids rooms with a little toy at the bottom of the room and they leave in some treats at night and baloon swords etc. Overall very good.

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Clean and well appointed hotel 5 minutes walk from the restaurants of Puerto Calero along a paved coastal path. Free WiFi worked well in our room. We ate in the a la carte restaurant one night and it was a bit bland. The rest of the time we strolled along to Puerto Calero marina where there was good choice. Breakfasts were comprehensive. We went out […] of school holiday time and so the hotel was not full. We would happily go back. Lisez la suite

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The island was perfect! Perfect weather, great beaches, great restaurants and great people. The hotel was perfect in every aspects. I have a 2yr old little girl so we chose the kid's room which is full of kids toys and decorated with paintings all over the wall...my girl was so excited to be in the room. There are excellent children's program at the […] hotel where children can get together with a teacher for all sort of fun and games. And in the evening there is the Mini Disco for children in the lobby lounge. Staff was helpful and kind and food at restaurants were great (breakfast buffee is fantastic). The hotel is located in the rather quiet part of the island so if you plan to stay at the hotel and relax, you might want to get the "all inclusive" plan. In summery, if you have children, this hotel is the place to stay on the island, period! Lisez la suite

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We love this hotel. It's always quiet and you're guaranteed a relaxing time. I wouldn't choose to stay on half board or all inclusive as the choice of restaurants is limited, also with the Marina only 10 minutes away you have a large choice of other restaurants. The hotel is a little worn and the management need to pay attention to the quality of the […] Sunbeds and Towels etc. Lisez la suite

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the food was up down all the time over all it was bad in the top1/12 were to have food we were in number 1 up to number 12 out of that 2 were good

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very lovely holiday in an excellent hotel - great location and lovely food

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a big chain hotel ,but staff friendly and surprisingly quiet...rooms comfortable..lovely view of sea..good breakfast..not really 5 star but neither is the price ..and very good value. we've been back three times..

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We had the most wonderful family break in February. The room was superb for our needs, breakfast was excellent, and the location and grounds were beautiful. The only complaint we had was with the room service one night and the complaint was superbly well dealt with. Great staff and kids club !

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Second trip to the Hesperia and won't be our last. The spa is fantastic. The staff are fabulous, super friendly and helpful. They organised a little welcome present as it was my other halfs birthday. I will definitely be back.

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The recession is having an effect and therefore this had an impact on the hotel. The quality of food was not great. Staff levels had been cut. The sunbeds and outdoor furniture were cheap and poor quality. You had to leave a 20euro deposit for towels which were threadbare. This hotel is nearer 3.5* rather than 5*.

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LOVELY BREAKFAST AND GREAT ZUMBA CLASSES

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This hotel is located in a quiet but very nice part of the island. The hotel itself is huge with several swimming pools (one of which was being refurbished while we were there in December). Staff are friendly, as is common at NH hotels, although the check-in process was very slow - around 10 minutes, and we were seen straight away. Otherwise, no complaints […] from this hotel. Loads of on-site parking, great facilities including the spa, and the on-site restaurants are great quality. Breakfast is particularly good. Some annoying touches include things like no kettles in the room. You can rent (yes RENT) a kettle - this should be in the room already and you shouldn't need to ask, let alone PAY for the use of a kettle. Similarly, as with all NH hotels you will be offered lots of opportunity to 'upgrade' your stay - eg pay for the spa (not included) or pay for a better room etc. However all the basics are included in the standard price so you should not feel short changed. Lisez la suite

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We stayed here in winter so the place was half-empty, but I think it's spacious enough not to feel overcrowded even in high season. The rooms were lovely and all the public spaces were nice and clean, and the staff were friendly and charming. The breakfast was fabulous with enough variety to have something different every morning (buffet). The buffet […] dinners were quite good but there wasn't much variety apart from different meats (which were v good) and some variation in the starters (mostly v good too). We walked to the marina most afternoons and it was very nice but we didn't have a chance to see it in the evening (because of our baby daughter's bedtime) but there were loads of bars and restaurants so I'm sure it would have been quite lively. We'll definitely stay at the Hesperia next time we're in Lanzarote. Lisez la suite

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For a 5 star hotel maybe needs a litle more luxuries . The Sun Lounges - many of them were broken. Then entertainment was very good. More selection of salads in beach bars Would like a Dressing Gown in room

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We went to rest and recuperate and accomplished both. Staff were incredibly friendly and personable and we used the spa almost daily. (Massage treatment was world class.) We didn't leave the hotel (!) except to go to the marina (usually for lunches and dinners), a great range of restaurants about a ten minute walk away. We think we will probably return […] next year for more of the same. Lisez la suite

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This is a very kids friendly hotel in a nice area beside a marina with nice restaurants and bars. It also had a diving centre for me. Overall very good quality hotel at a resonable price.

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Good hotel in nice quite area. 5 minute walk to bars and restaurants . Food in hotel terrible . A let down for 5 star rating

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The hotel and staff were both excellent. The room was a good size and was cleaned daily. The service from all staff was excellent. We were half board and would pay for full board next time. The food is brilliant and you have so much choice at the buffet breakfast and dinner. The pools were nice but the best thing was the proximity to the sea, you could […] walk down to a private beach and swim from there. Would definitely go back! Lisez la suite

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We had a fantastic holiday.Stayed on a B & B basis and found the breakfast choices and quality to be outstanding.Staff were constantly excellent, and if an issue was raised it was dealt with immediately.The location of the hotel is superb, and there was enough space for everyone to relax in very tranquil surroundings. Organised activities were not intrusive. […] The only criticisms we have are 1. that on arrival we found our room to smell of cigarette smoke, but its location was too good to consider moving, so we persevered. It took about 3-4 days before the smell left, and we felt that the cleaner was the only person who failed to match the otherwise excellent standards set by all other staff.We stayed in B Block on floor 7. 2. there were a number of sunbeds which needed repairing or replacing. Nevertheless, overall we were greatly impressed, and will definitely strongly consider returning. Lisez la suite

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Staff were great, & couldn't do enough. The hotel felt remarkably quiet.

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Our second stay at this hotel and just as good as the first.

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The hotel was nice, the only thing that they needed was a outdoor jacuzzi. The hotel manager was very professional.The hotel was clean and the grounds were kept good.

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Great hotel in a nice and quiet location. Even we didn't get one of the views from our room the overall was good. Breakfast was superb. TV in the room a bit old fashion.

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Stayed for 5 days in May. Hotel was fab but the area was very quite. Staff were friendly and pool area was very nice, although the pools were freezing cold. Buffet breakfast was the best we have seen in all of our travels.

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second stay at this hotel this year, great location near marina, restaurants and bars,

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Beautiful hotel. Extensive grounds, which are maintained well. Close proximity to the marina where there are nice, affordable seafood restaurants. The buffet breakfast is one of the best I have had - very clean and well staffed. The spa facilities are expensive but well worth a visit at least once for the variety of showers/jacuzzis etc. We were able […] to hire cars from the hotel which was straightforward and you didn't even need a deposit. A very minor issue with the room is that there was a lack of nice toiletries - no conditioner or body cream but an all in one shampoo/shower gel from a pump. This was a second stay and we would not hesitate to come back! Lisez la suite

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Very good indeed in most ways. Only ate breakfast and it was excellent Staff friendly, clean and kept well. Plenty of sitting area around pools Only two complaints 1 Fixed partition for bath/shower made it impossible to fill or empty the bath or th run the shower without standing in the bath 2 Sun beds a disgrace for a 5 star. Hard, in poor condition […] and no mattresses Lisez la suite

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Beautifully kept grounds, pools stunning, staff very friendly and accommodating. Only thing could have done with was tea/coffee in the room but there was really nothing we could fault it on. Staff were brilliant with children. Would highly recommend to families.

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Public areas of hotel well maintained; breakfast very good with lots of choice - however bedrooms very tired and needing refurbishment. For example the mattress cover (valance) of our bed was very grubby and bath towels were thin and threadbare - not what one would expect from a 5 star hotel. Although hotel was only 1/3 full when we arrived they would […] only upgrade us if we paid extra. Would not recommend as there is plenty of choice on the island. Lisez la suite

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A wounderful stay in a very quiet hotel facing the sea. Breakfast is outstanding good. It's a place of quality.

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A comfortable and spacious hotel, with very good beds and friendly helpful staff. The breakfast buffet was exceptional, probably the most comprehensive we have seen anywhere - and of top quality too. Only fault would be the soundproofing of our room, which did leave something to be desired.

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This hotel is very clean, staff very friendly and well laid out. The buffet breakfast is excellent and has everything you can think of to eat. The hotel is also a 10 minute walk from the marina which is a big plus, as the marina is beautiful and has lots of lovely restaurants and shops. The rooms lack a good quality flat screen tv with English Sky […] channels, the only channels you can get in English are news channels. We would have liked to watch a good film in the room. The picture quality was not good on the tv. The loaning of the towels to take by the pool also needs to be simplified. You have to pay 20 Euros deposit per towel (very excessive). Pay the deposit at reception, collect towels at Pool bar, take towels back to Pool bar and go back to reception to collect your deposit. Much too complicated, expensive and unnecessary. We gave up and used the towels from the room! The staff are very friendly and we liked the hotel overall. Lisez la suite

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The whole layout is very nice, lots of seperate swiming pools and loads of sun loungers to choose from. We went B&B as we wanted the flexibility eat elsewhere and there is a marina with several good eating places about 10mins walk along the coastal pathway. We went the first week in Feb so the hotel was only half fuill. Staff were friendly and helpful. The […] only negatives I have are; 1. the cost of the spa facilities 60 euros even if you are a guest to have access to the indoor pool and suana, I think for a 5 star guests should have access to such faciticlies without having to pay extra. 2. Resturant food was quite expensive, we only ate in the pool bar once and the food wasn't very good, (don't order the seafood salad looks like its out of a tin) Otherthan than a very pleasent stay and would recomend it. Lisez la suite

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