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L’établissement Dells Island Resort And Conference Center est situé à Wisconsin Dells, Wisconsin, États-unis
Situation
Se trouvant dans le quartier des affaires, cet hôtel de Wisconsin Dells se trouve à proximité de Pirate's Cove Mini Golf et Wisconsin Deer Park.
Caractéristiques
L'établissement Dells Island Resort and Conference Center possède une piscine couverte, un toboggan, une baignoire spa et un sauna. Pour les voyageurs d'affaires, cet établissement 2.5 étoile(s) met à disposition un centre d'affaires, des salles de réunion pour petits groupes et un équipement audiovisuel. Cet établissement situé à Wisconsin Dells possède un bar/lounge. Les services événementiels comprennent des salles de conférence et des salles de banquet. L'établissement inclut une piscine extérieure en saison, une piscine pour enfants et un centre de fitness. Il s'agit d'un établissement non-fumeur .
Chambres
La télévision donne accès aux chaînes par le satellite. Les chambres disposent des éléments suivants : l'accès gratuit à Internet sans fil, un téléphone et un répondeur. Les chambres possèdent un réfrigérateur et un plateau thé/café. Les salles de bain comprennent un sèche-cheveux. Les chambres ont également la climatisation, un fer à repasser/planche à repasser et un radio-réveil. Toutes les chambres de l'établissement Dells Island Resort and Conference Center sont non-fumeurs.
Notifications et frais :
Les frais d'établissement obligatoires suivants sont facturés par l'hôtel lors de votre arrivée ou de votre départ.
Des frais et dépôts de garantie supplémentaires peuvent être facturés par l'établissement au moment du service fourni ou de l'arrivée/du départ.
Cet hôtel ne dispose d'aucune installation accessible aux personnes à mobilité réduite. Veuillez sélectionner un autre hôtel si vous désirez réserver une chambre aménagée pour les personnes à mobilité réduite.
Les prix indiqués sont calculés sur la base d’une nuit en chambre simple ou double, selon le nombre d’adultes. Les personnes supplémentaires, les enfants, les lits d’appoint ainsi que les imprévus peuvent faire l'objet de frais supplémentaires.
Les tarifs dépendent de la disponibilité et il se peut que l’hôtel facture des taxes ou frais supplémentaires. Pour certains tarifs spéciaux, un justificatif d’identité pourra être exigé.
the hotel front desk have very bad attitude
"Dells Island Resort and Conference center"
Don't stay here! The people are extremely rude from check in to check out. The restaurant was closed for good. It looks like this place is going to shut down as soon as the season is over. Our bathroom was falling apart, beds uncomfortable and pillows lumpy. This was a complete rip off and would never recommend anyone to stay.
"Pleasantly surprised!"
I almost did not book this hotel based on the bad reviews. I am glad I took a chance. Hotel's location is great. Lots of eateries nearby. Mt Olympus is about a mile away. Hotel looked nice. Lobby had a up-scale look. Room was nice too. Clean and well made. Looks like the hotel is undergoing a renovation. Ask for a renovated room. The issues people had […] could be with the old rooms. I recommend the hotel and would definitely stay here again. And yes, you can't beat the free Mt Olympus tickets! Lisez la suite
"Pubic hair on bathroom floor. It wasnt mine."
We read the reviews and saw that things were about half and half with ratings. I see now that the rating has dropped a few percentage points from when we booked. The pretty decent ones must have come from people who have not been to a hotel since 1995 and never leave their house. Check in wasnt bad on the hotel's part. The other guests loudly complaining […] about how long it took to get their Burger King vouchers were rude. I had about 10 people actually stand next to me at the desk and try to get their stupid Burger King vouchers while the clerk was trying to get my family and I pre-checked in (to get our Mt Olympus wristbands). They were loud, pushy and annoying, so I told the clerk to help them. THEN a bunch of other people started demanding their BK vouchers. What should have been a 5 minute check in turned into 15 because of the other guests. When we returned to the hotel, however, our opinion lowered considerably. We were greeted by a very foul mouthed man outside who was setting up for the "Foam Party" that was being held at the hotel bar later that night. Got our room assignment and room key from the front desk...not so bad. Then we got to our room. I had to use the restroom and when I closed the door and sat down, I peered into the corner to find 3 PUBIC HAIRS on the floor. They were NOT mine. The tub was dirty (not just soap scum...like dirt on the bottom dirty). The ice bucket was used and dirty. No bag or liner was in it...just a dirty bucket. There was black mildew/mold all over the bathroom. The pool...oh, the pool. The indoor pool in the front was empty, so we decided to go there. The kids loved it...they are also 6 and 8, so they only cared that it was a pool. However...the "hot"tub left more to be desired. First, it was tepid, not hot by any means. When the jets turned on, they blew cold water. There was a nasty white mold all over in the grout lines of the outer area of the hottub. The slides were all boarded up, as well. The foul mouthed man from Lisez la suite
"RUDE STAFF"
THE STAFF IS RUDE AND DOES NOT KNOW HOW TO TAKE TO CUSTOMERS. ALL I EVER HEARD FROM THEM WAS WE CANT DO THAT TO EVERYONE THAT CAME IN.
Ce client n'a pas laissé de commentaire.
"Very long wait checking in"
Ce client n'a pas laissé de commentaire.
"Dells Island Resort and Conference Center"
Check-in at the hotel was quite the adventure. Long lines and vry slow, seems as if the process was not very efficient. In addition, reception in the main room of the hotel very loud. Lastly, no WiFi in the hotel even though I was told that there was. Not very updated as to the modern days. Cleanliness of hotel was good, room was nice and clean. Hotel […] served the purpose of a one night stay, not sure the price was worth it. Lisez la suite
Ce client n'a pas laissé de commentaire.
"needs remodeling asap"
We booked this hotel because of the great deal they were offering, but this hotel needs updating everything fast. If they were to do that I would certainly recommend this hotel to friends and family. The pools were dingy, the carpet in our room smelled like urine, and some of the furniture are moldy. Good thing we got those ticket for the amusement […] parks so we didn't have to spend a lot of time in the hotel but to sleep and get ready for the next day, Lisez la suite
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"mold on chair."
Not a clean place. there were deceptive photos on their website. there was MOLD on the chair. Not a nice hotel. akin to a roadside motel, but more expensive. they did give us free passes to a waterpark, which essentially made it an extremely cheap room. But then my girlfriend and i switched hotels after the first night.
Ce client n'a pas laissé de commentaire.
Ce client n'a pas laissé de commentaire.
"Good experience at the Dells Island Resort"
Even though reviews said otherwise, we had two rooms that were very clean and we were able to access everything offered as part of our stay!
Ce client n'a pas laissé de commentaire.
"everything as expected!!!"
we had a great vacations at dells, and we will come back soon...
"Dells island resort"
Not impressed at all. No one has a clue how to check you in or let alone in a room that is not already being used by other peopl. Just what you wanna do is carry your luggage and kids all over a hotel a few times.
Ce client n'a pas laissé de commentaire.
"Dells Island Hotel, I will stay there again."
This was the best Hotel in the Area in my opinion, the location was near everything, even a Walmart was near by and with FREE passes to Chula Vista & Mt Olympus, the BEST deal EVER. My family and I loved it.
"Dells Island Resort- a lackluster stay"
The hotel clearly has seen better days. We were greeted by hanging plants that were dry and dead. Check-in was seamless. One of our two rooms was steaming hot and humid when we walked in. We turned on the air, which fixed the problem. When we looked at our beds later that evening, the sheets were soiled, and we asked for a new set of sheets. They were […] delivered at 11:30 pm. We put the old sheets on the floor. In the morning we realized two lamps were burnt out, and the sink was clogged. We requested for this to be fixed, which they were. However, when we went to lay down in our beds at night, they had used the same sheets that we had thrown on the floor (the soiled ones!) to make our beds. Absolutely disgusted, we asked for new sheets and blankets for both our beds. They were brought to the room, but no one offered an apology or came to make the bed. Same wet towels were folded in our other room and placed on the towel rack as if they were clean. By the evening they were musty and smelly. The iron was missing from the other room as well. Overall we were very dissatisfied. I have no need to stay in a luxury hotel for a short family vacation, but, despite the great deal- tickets to two parks included- I would never stay or recommend that anyone stay at this hotel. In the morning, when we went to meet with management and voice our concerns over service and cleanliness, no one was available to help us. The Burger King breakfast included with the stay is terrible. The staff at Burger King can't deal with the large number of people from the hotel that come to the breakfast, which means slow service, dirty tables and food that has been cooked in old oil. On the second day, we skipped the free breakfast and went somewhere else. Only stay at this hotel if you're willing to put up with dirty rooms, lackluster halls and gardens, and mediocre service. Lisez la suite
"good price"
Strongly recommend
"Dells Island Resort"
It was a very good experience the staff where very nice and had good service we had asked for a couple extra pillows they were quickly brought to us and the lady dropping them off was very nice little things like that can make or break my experience but things went very smoothly and im planning on staying with them again in sept. for my daughters b-day […] the hotel has a few different pools for the kids they have much to choose from my kids had a blast (which is the main reason we choose certain hotels ) if theres nothing to do at the hotel way not stay at home but this one was great would recommend this hotel to anyone who tells me they are going that way . Lisez la suite
"Dells Island Resort-Good Value"
The beds were comfortable. Swimming areas looked fun, but the best value was the inclusive tickets to BOTH Chula Vista and Mt Olympus.
"Slowly slipping lower and lower"
I've stayed here several times, since before it was bought out and back when the name was Antiqua Bay and I've been watching as this property has been sagging and drooping. The extra per day "resort fee" is unreasonable and inappropriate for the area. Any noises in the hallway sound like they are in your room. The internet is HORRIBLE!!!! I had to […] set-up the ironing board next to the bathroom to get any kind of signal (nothing new, like I said, I've stayed there before). Of course, setting up the ironing board to use as a makeshift desk wasn't a bad idea, since the wall hanger for the ironing board had fallen off the wall and it was laying on the floor. The "entertainment center" was actually a repurposed credenza. Each stay, this place begins to look sadder and sadder. I'll be staying elsewhere on my next visit. Lisez la suite
"Bad Experience"
Upon arrival, we found the expected resort hotel (partially based on the high rate) to be more akin to a motel. At check-in, we were advised of a $10 per day fee that we had not previously been informed of, for use of towels/pools/linen (and other things that are generally included in a room rate)... Since we had driven a few hours to get there, cancellation […] was not an option. Inside the room, litter remained from prior guests and there was some type of mold or water stain on the ceiling. Finally, we returned from our day's activities to find that housekeeping had been in, and some items we had left on the table had been removed from the room (We had left clothing and many other items in the room, so there should not have been the assumption that we had checked out). Two cell phone chargers that were missing were replaced by the hotel from some they had on hand, but no explanation provided as to why they were removed. Lisez la suite
Ce client n'a pas laissé de commentaire.
"Dells Island Resort Experience"
I did like our hotel, the location was great, pools nice. I would have liked the wireless internet in our room and the outside pool was closed everyday of our stay, but with no apparent reason, they didn't make up the rooms until after 4 pm, other than that it was definetly worth the money!
Ce client n'a pas laissé de commentaire.
"Forgotten item"
The stay was great however, we left something in the room and have been trying to contact them regarding the item, So far after 5 days we have been ignored. Besides that the hotel was a great value, plus we got two passes to Mt Oylmpus and Chula Vista water parks for the length of our stay.
The loacation was great. The free passes to Mount Olympus Water Park were great. The check-in personnel were very polite and helpful. The only real problem we had with the hotel was our room was never cleaned during our stay of 2 days and no clean towels were supplied to us by housekeeping. Other than that the hotel is a little worn but the pools were […] great. Lisez la suite
"Could've been Better"
Our first room lost power to half of the room, followed by showers of sparks from the wall outlet. We were then moved to a different room lacking several things that were supposed to be there such as the refrigerator, coffee maker, WiFi internet connection, and quite a few tv channels that we did have in the first room. The bed was beyond uncomfortable, […] the room was supposed to have been non-smoking as denoted by the sign on the door, but reaked of cigaretttes, and the toilet tank ran literally all night. Wasn't very clean either. I don't recommend this to anyone, even if they are on a budget. Lisez la suite
Ce client n'a pas laissé de commentaire.
This is an old motel that you can tell is just covered up with heavy paint. Bathroom faucets did not work properly and the room had an old feel to it. Otherwise, it was close to all major sights. Make sure to ask for all that they promise!
"Watch out for the $5 extra fee when checking in"
The Hotel was ok and was a good deal online until you go and check in and they charge you a $5 fee per room for a facilites fee - yet they could not even tell me what it was for.
"Dells Island Resort is THE BEST at the WIS DELLS"
Swimming pools were awesome. Even our 4 year old granddaughter could use the slide. Bathrooms in the pool area made all the difference. Spouting dolphin statue, water slide, swimming lanes, hot tub, relaxing place. Outside pool has lots of slides and fun statues too. Hotel staff was very helpful, friendly, and informative. The aquariums in the lobby […] with small and large fish kept the attention of even the smaller children. Great atmosphere. Lots of pillows in room. Deep tub great for bathing kids and relaxing for grownups. Lisez la suite
Ce client n'a pas laissé de commentaire.
"You get what you pay for"
The staff was very friendly and courteous, however the hotel itself has seen better days. It has gone through several ownership changes and maintenance does not seem to be a priority with the current owners. I would not stay here again or recommend the property.
Ce client n'a pas laissé de commentaire.
"Good Stay for the price"
Clean and confortable
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